Installed base object family determination
Hi all,
I have requirement for determining installed base object family,
i am trying to use CRM_EQUI_LOAD badi ,
the thing is when we get material number, using this material number we need to change the object family of the
material.
DETERMINE_OBJECT_FAMILY does not take materila number as input,
please suggest some solution for object family change.
Thanks,
Sushant
Sushant,
You can use the Function Module 'CRM_ICSS_GET_COMPONENT_DETAIL' to get the Object Family detail. You can pass the Ibase and Ibase component number and you will get the details.
FYI - The object family is stored in the table COMM_PRCAT.
Regards,
Shyamak
Similar Messages
-
Import data external system in PCUI SAP CRM install base Object fact sheet
I want to import data from third party system to Object fact sheet of install base. Please let me know the possible way to do so. Do I need to import data in BI and then to Object fact sheet?
Hi Pankaj,
If you have seperate BI server also alongwith the CRM system as back end.Then IU can create two seperate iviews of the two fact sheets hitting different servers e.g.if this is telecom perspective then In one pcui screen you can give two iviews one will fetch data from CRM server and populate 360 degree view of the customer whereas the BI iview will have multiple line level display of the last bills generated which we can see in detail also by hitting the same iview.
Regards,
Priyadarshan -
Identification field in installed Base-CRM Service
We are creating installed base components from ECC to CRM ie, from equipments in CS module to installed base objects in CRM.
The serial number entered in ECC flows in to CRM Service in component details tab in individual obejct automatically.
equipments created in IE01 will flow to CRM and can be viewed in ib53.
We want to copy the serial number field to identification field to enable better search capabilities.HI Femke Visser
<b>A)</b> Assign the Object family to Install Base Category, Follow the Menu Path to assign
IMG->Customer Relationship Management ->Master Data ->Installed Base ->Individual Objects/ Object Family -> Assign Object family to Installed base Categories
<b>B)</b> Create the categories and hierarchies you require for your object families. At least one of these categories must be created within the base hierarchy for the product type Material and then assigned to the relevant object family.
1) To create Category go to T.code COMM_HIERARCHY and <b>in the Tab "Category" you will find a field called "Object Family", choose the right Object family</b>
2) In the Tab "Set Types" add the set types you want to include
Refer the link below, which will give some insight about the Set Types and Hierarchy and Categories
http://help.sap.com/saphelp_crm50/helpdata/en/71/401e400191f72ee10000000a1550b0/frameset.htm
Regards
Milan
<b>Please reward with points</b> -
Status profile for Install base component
Hi,
As part of project requirement,we have to maintain status profile at Install base component level.Wwe are maintaining one install base for single customer and all his multiple locations comes under this install base.So,as per client requirement we have to mainatin status at Install base object level.
As per standard functionality,we can maintain status profile at Install base header in status management>status profile>object type
But,I could not find how to maintain status profile at Install base component of type object level.I think we have to do enhancement for it.
Request expert opinion on this.If its configuration,then how to do this.If its BADI,then what are details of BADI.If its enhancement,then details of it.
Thanks in advance
regards
NareshHi,
You need to add the below Object Types in your user status profile.
Go into your user status profile and click on the Object Types as highlighted below and then enable the list of object types. Then you will be able to see the status profile in the IBase header.
Enable these object types for IBase.
Allowed Object Types
General Object
Ibase Header
Product Master Data
Regards,
Siraj -
How to determine the proper size for Oracle 8i Data Base Objects
Hi,
I'm working on an Oracle 8i Data base. I'd like to know how to determine the proper size for the Data Base objects such as tables, datafiles, tablespaces...
Thanks.Start with the docs.
http://download-west.oracle.com/docs/cd/A87860_01/doc/server.817/a76956/schema.htm#949
Best Regards
Krystian Zieja / mob -
Installed Base / Fleet Objects - Plant Maintenance Module
Dear Experts,
Can anyone guide me what are fleet objects and Installed base in relation with Plant Maintenanace Module?
Please do throw some light on it.
Thanks
DMHello Deepak,
IBASE -> A collection of function modules used for VC or Hierarchcal structures.
Fleet -> Is used for example if you have to maintain many vehicals i. e. car park etc.
this is the easiest way to describe the use of both elements.
Hope that this helps
Regards,
Isabelle -
Product registration--- individual object- installed base
HI all,
As soon as i register the products in ICSS, it creates individual objects.
1)HOw can it be automatically added to Existing ibase of customer?
2) Or how can it be created itself automatically as Installed base.
Please give me some valuable suggestions .
Thanks,
PriyaHi Priya,
The product registration process in ICSS is the creation of a standalone individual object. If you want to have an ibase node created please use the ibase functionality and add a node component (product or object) to an existing ibase or create a new ibase.
regards,
Riad Hijal
SAP CRM e-service product manager -
Reference object installed base is inactive
hi all!
when I am trying to set up initial data I choose change managment- maintenance optimizer- create new maintanance trnsaction. then I choose product version SAP ERP my logical component that I have created before. I click continue and I have an error "Reference object installed base is inactive". I couldn't see the screen where is have to be "maintenance" and "ehp instalation". what is wrong? please help! my system is registered as ERP.
Thanks!Hello Markus,
I go thru the thread.
Request you pl. see http://scn.sap.com/thread/3202414
I am also facing same problem.
I have run maintenance transaction sucessfully to download EHP before six month.
Now I am trying to create new transaction as we have start our upgrade process now. But I am getting
error and warning message as below :
error : Reference object installed base is inactive
Warning : Assignment of database host to system PRD is inconsistent.
Warning : Not able to find an active SLM for selected managed systems
Warning : The system/systems - PRD-, has/have not been registered in SLM
Warning : No common SLM system is registered for managed systems: PRD
Warning : No SLM configured in system - SM2
Warning : The landscape pattern of system PRD is DEFAULT.
From your reply I can under stand this I have to use maintenance transaction which is already exist.
If yes, then if i want to create new one what to do ?
Thanks in advance,
Nirav -
Individual object settype in installed base
Hi,
We have created many set types for individual objects.So,If I go to Individual object application I get a new tab general where all these fields displayed.
But we need those details in the installed base application itself,while clicking the corresponding individual object.
Is there any way to get it done without writing Model access class for installed base application.
Thanks and Regards,
Abdul Raheem .SHi Abdul,
This is a new feature for CRM 5.0. To implement this in CRM 4.0 is very difficult because several components are affected. New functionality have to be implemented for the ibase access class, product (iobject) access class and for the settype generation (TA COMM_HIERARCHIE etc.).
At first the settype generation has to be modified, because if you create or change any settypes in TA COMM_HIERARCHY, several entries in the different tables of the TA CRMC_BLUEPRINT have to be generated. In CRM4.0 these entries will be generated only for the product or iobject application (both use the same access class).
Then you have to modify the product(iobject) access class: You need a method to set the product guid external and you need a method to control the display mode (if the ibase is locked, no changes at the settypes are allowed, because it is possible that someone edit them in the SAPGUI (IB52)).
At last you have to modify the access class for the ibase application to handle the product specific data. In this class you have to map the ibase component object key to the product(iobject) guid and you have to call the CHECK_ACTIVE_TABSTRIP method of the product access class before the controller with the settypes tabstrip is displayed the first time (the product tabstrip contains all entries for all settypes and with the first call the access class filters these entries ->product guid->category->settypes).
Sorry, but a simple implementation is not possible and its not recommended to modify the above mentioned transaction or access classes. In CRM 5.0 this is a standard feature in the ibase application of the pc-ui.
Best regards,
Oliver -
Hierarchy Category for Installed Base creation
Hi All,
We are implementing service management using CRM 5.0 and R/3. We have created some custom material types in R/3 and downloaded to CRM. In CRM configuration "Assignment per Product Type for application Product" the HierarchyID R3PRODSTY is assigned to Product Type "Material". Now, I want to assign the Object family 0401 to a category to be able to create Installed Base records. I cannot modify the Hierarchy R3PRODSTY since it came from R/3. So I created a new hierarchy "IBase" and assigned the Object family and I assigned this hierarchy to Product Type "Material". With this I am able to create a Ibase but not a product because I changed the assignment. Is there straight forward way to have object family in the Hierarchy R3PRODSTYP" or to be able to create products and Installed Bases simultaneously? Any Input will be greatly appreciated.
Thanks,
Uday.Hi Ankit ,
There is some SAP F1 Help. FROM SPRO
That may answer your question.
Activate Partner and Address Inheritance
Use
In this activity, you can make the following settings for each installed base category:
Activate partner and adress inheritance for a specified number of installed base hierarchy levels
The inheritance of partners and addresses is a logical rather than a physical inheritance.
Activate calculation of geographical coordinates from address information when address data is created or changed
Enable changes to an installed base for a validity date that is earlier than the system date.
Partner assignment or address assignment is used during the search for components to take partner inheritance and address inheritance into account.
For example, this means that in the interaction center or service processes, all components can be found using the business partner.
Default Settings
No standard settings are provided.
The settings are optional. If you do not enter any data, the function is not used.
Activities
To activate partner and adress inheritance, select the PInherit. or AdrInherit. checkbox, respectively, and specify the number of levels in the installed base hierachy that should inherit partners or addresses.
Note: If want partners or addresses to be inherited by all lower-level components in the hierarchy, enter 0 (zero).
Regards
Logu -
Hello!
I'm busy with the implementation of an Installed base with various attributes and set types. I have also set up an Object family which is connected to my created Ibase category and the settypes. I searched for information to get it visual in the screens when you create an Ibase and I found information about hierarchy maintenance and categories. Although I created my own hierarchy with category and I linked my settypes to it I cannot get it into process!
Can someone tell me what to do for getting this working?!! Thanks!
Kind regards, Femke VisserHI Femke Visser
<b>A)</b> Assign the Object family to Install Base Category, Follow the Menu Path to assign
IMG->Customer Relationship Management ->Master Data ->Installed Base ->Individual Objects/ Object Family -> Assign Object family to Installed base Categories
<b>B)</b> Create the categories and hierarchies you require for your object families. At least one of these categories must be created within the base hierarchy for the product type Material and then assigned to the relevant object family.
1) To create Category go to T.code COMM_HIERARCHY and <b>in the Tab "Category" you will find a field called "Object Family", choose the right Object family</b>
2) In the Tab "Set Types" add the set types you want to include
Refer the link below, which will give some insight about the Set Types and Hierarchy and Categories
http://help.sap.com/saphelp_crm50/helpdata/en/71/401e400191f72ee10000000a1550b0/frameset.htm
Regards
Milan
<b>Please reward with points</b> -
Error while updating Instances in Install Base
Hi Experts,
I am using the "csi_item_instance_pub.update_item_instance" API to update the
instance details. when i change the owner party and it's contacts(transfer ownership), I am getting following errors.
1)Owner account for external parties is mandatory. Please provide a valid Account for the Owner Party - 1221238 for some instance.
Eventhough i verified the correct party id and it's account id, it shows the same errror.
2)For some cases, I am getting the error like "The Object Version Number passed does not match with the one existing in Installed Base tables" .
Any suggestions for the above will be a great help for me .
Thanks in advance,
Ravi.
Edited by: user11291639 on Oct 28, 2009 9:45 PMThanks you,
By this Note id:395136.1
Iam unable to find this Set profile 'HZ: Generate Events for DQM Real-Time Synchronization' to No
with this Note id:278422.1
We are unable to find this proifle option : HZ: Data Sharing and Security Enabled profile
we are using applications 11i.
please help to find this Profile option.
But with this note id:ID 395136.1
This is Working.
Query for HZ: DQM Synchronization Method profile. Set the value to Disable.
But iam facing proble while uploding data to DFF ,Error--SQL exception occurred during PL/SQL upload.
Thanks for the Support-
Sowmya.
Edited by: user13419037 on Aug 11, 2011 11:53 PM
Edited by: user13419037 on Aug 12, 2011 12:03 AM
Edited by: user13419037 on Aug 12, 2011 3:45 AM -
How to create an Installed base from the sales order
Dear Friends,
could any one let me know the process of creating an Installed base with the below process.
Once a sales order is created in SD, an istalled base need to be created in CRM system with reference to sales order.
There are around 50 final products and approximately 2000(BOM)components for each product exists. but the client wants to maintain only few components
like 100 to 200 components in Installed base.
In CRM system, can we maintain Installed base Template with that 100 or 200 components. If yes, how do we assign the Individual objects(Serial numbers) to each component.
Regards,
VenHi Ajay
there can be two possibilities
Option 1. Create Install base in CRM while creating Sales order in ECC using RFC CRM_IBASE_CREATE. Make some reference of sales order in the Ibase. later when you move equipments to CRM then you can attach these equipments to Ibase (Already created in Thru RFC)in Badi CRM_EQUI_LOAD(This BAdi is called while moving equipments from ECC to CRM).
Option 2. Don't create Ibase at the creation of Sales order. but while creating Equipment just add some indiacator in the equipment to know which sale sorder this equipments belongs.
and once these equipments moves to CRM. Using the BADI CRM_EQUI_LOAD you can club all the equipments(of same sales order) under one ibase.
Regards
Naresh -
Equipment hierarchy with Non serialized products to Installed base in CRM
Hi,
I have just performed an equipment download from R/3 to CRM. I now have these records created as individual objects assigned to an installed base.
However my equipment record in R/3 has Serialized Products as well as non serialized products in form of BOM (bill of material).
Example: Equipment Hierarchy (In R/3 )
10123428 Main Equipment have 2 non serialized product
199-012100 (Non serialized product under this equipment)
270-012200 (Non serialized product under this equipment)
10123429 Subordinate equipment to main equipment
(Serialized product )
340-070800 (Non serialized product under this 2nd equipment)
270-562700 (Non serialized product under this 2 nd equipment)
The Main equipment(10123428) is created as installed base in CRM successfully.
The Subordinate Serialized product (10123429) to main equipment is created as individual object under this Installed base of the Main equipment properly.
But the non serialized products (199-012100,270-012200 ) for main equipment and non serialized products (340-070800 ,270-562700)for the subordinate serialized product are not coming in CRM .
Because When I go to IB53 transaction there is no entry in the components in the product Tab under product id column.
Has anyone replicated R/3 equipment records with BOM structure into CRM and got their Non serialized products visible in the components of the Individual objects.
Any help would be most appreciated.
Regards,
RahulHi Prabhakaran,
You can filter the data downloaded from R/3 to CRM based on the filter criteria assigned to adapter objects. You can do this via transaction R3AC1 wherein you specify the table and fields based on which you want to filter out the data.
For Serial Numbers and Equipments the business objects are SERIAL and EQUIPMENT respectively.
Reward with points if this helps.
Regards,
Gaurav Gera -
Party-Relationships in Installed Base
Hi,
Can anybody highlight on purpose/uses/advantages of setting party relationships in Installed base.
What can be acheived by creating these relationships?
Regards,
Mohammedhi,
You need to assign partner determination procedure to install base. First define partner determination procedure. Then assign it to your install base category. You can do the same in spro crm> master data> install base.
Now, after assigning pdp to install base category, when you will create install base and click on goto partner, you will get partner whose partner function you have used in partner determination procedure.
Best regards
Pankaj Kumar
Maybe you are looking for
-
Java Application Server 8.2 startup problem
Hello, I have installed j2ee SDK 1.4.03 on Windows. Then I started the Application Server in the default domain1 by choosing in "Start default server". Everything seems to be OK as I get message "Domain domain1 is ready to receive client requests". I
-
How do i resize a pdf to make it bigger?
How can I save a pdf so that it is the fit visible size and not the actual size?
-
Display a word document in a flex3 ria
hi, I am new to flex developing and i would like to how you can display documents in a flex application. I want to let the user read word, ppt, pdf documents from the site rather than making them down the docs and read. Can anybody help me in this ?
-
I would like it to read: Report Total With capital letters. Any up would be appreciated.
-
G3 iMac internet/modem problems
My parents have an older G3 iMac with 10.4.11. They have DSL through AT&T and the built in ethernet is set up to use PPPoE. The internet at the house worked just fine until I tried to help them out and set up a dlink wireless n router to work with ot