Installer failing after failed update

I ran Software update on my girlfriend's iBook G4 and it failed on the most recent security update and on Safari 3.1.2. I let the computer reboot and went to try it again, but Software Update immediately exists. I then tried to manually download the software packages and install them but installer then crashes. I had to run installer in a terminal to get the following crash report:
dyld: NSAddImage() error
dyld: Symbol not found: __ZN3KJS11Interpreter4markEv
Referenced from: /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
Expected in: /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
/System/Library/Frameworks/WebKit.framework/WebKit
Trace/BPT trap
logout
Process completed
What can I do to recover the system?? Safari will not run either ...
Thanks,
Joe

Hi Joe,
Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc that came with your computer, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.
3. Click the First Aid tab.
4. Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
5. Select your Mac OS X volume.
6. Click Repair. Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot.
The usual reason why updates fail or mess things up, is if Permissions are not fixed before & after every update, with a reboot... you may get a partial update when the installer finds it doesn't have Permissions to change one obscure little part of the OS, leaving you with a mix of OS versions.
Some people get away without Repairing Permissions for years, some for only days.
If Permissions are wrong before applying an update, you could get mixed OS versions, if Directory is the slightest messed up, who knows!
If many Permission are repaired, or any Directory errors are found, you may need to re-apply some the latest/biggest updates again, or even do an A&I if you have enough free disk space.
An Archive & Install, which gives you a new OS, but can preserve all your files, pics, music, settings, etc...
http://docs.info.apple.com/article.html?artnum=107120

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    The error report is as follows:
    Date/Time: 2008-01-06 11:55:01.033 -0500
    OS Version: 10.4.11 (Build 8S165)
    Report Version: 4
    Command: Installer
    Path: /Applications/Utilities/Installer.app/Contents/MacOS/Installer
    Parent: WindowServer [54]
    Version: 2.1.9 (104)
    Build Version: 36
    Project Name: Installer
    Source Version: 1040000
    PID: 241
    Thread: 0
    Exception: EXCBADACCESS (0x0001)
    Codes: KERNINVALIDADDRESS (0x0001) at 0x96481d10
    Thread 0 Crashed:
    0 <<00000000>> 0x96481d10 0 + -1773658864
    1 com.apple.WebCore 0x959e28c8 WebCore::RenderBlock::setStyle(WebCore::RenderStyle*) + 88
    2 com.apple.WebCore 0x959e9ab4 WebCore::Node::createRendererIfNeeded() + 340
    3 com.apple.WebCore 0x959e98c8 WebCore::Element::attach() + 24
    4 com.apple.WebCore 0x959e9304 WebCore::HTMLParser::insertNode(WebCore::Node*, bool) + 580
    5 com.apple.WebCore 0x959e8fe8 WebCore::HTMLParser::finished() + 120
    6 com.apple.WebCore 0x959e89fc WebCore::HTMLTokenizer::end() + 188
    7 com.apple.WebCore 0x959e88f8 WebCore::HTMLTokenizer::finish() + 1160
    8 com.apple.WebCore 0x959cb1ac WebCore::FrameLoader::endIfNotLoadingMainResource() + 124
    9 com.apple.WebCore 0x959c51ec WebCore::FrameLoader::init() + 1500
    10 com.apple.WebKit 0x957b1e1c -[WebFrameBridge finishInitializingWithPage:frameName:frameView:ownerElement:] + 364
    11 com.apple.WebKit 0x957b1c94 -[WebFrameBridge initMainFrameWithPage:frameName:frameView:] + 100
    12 com.apple.WebKit 0x957b0cc8 -[WebView _commonInitializationWithFrameName:groupName:] + 568
    13 com.apple.WebKit 0x957b095c -[WebView initWithFrame:frameName:groupName:] + 204
    14 com.apple.AppKit 0x93993720 -[NSHTMLReader _loadUsingWebKit] + 412
    15 com.apple.AppKit 0x93993350 -[NSHTMLReader attributedString] + 36
    16 com.apple.AppKit 0x939928b8 _NSReadAttributedStringFromURLOrData + 6132
    17 com.apple.AppKit 0x93a0a9bc -[NSAttributedString(NSAttributedStringKitAdditions) initWithURL:options:documentAttributes:error:] + 220
    18 com.apple.InstallerPlugins 0x9aeb93e0 -[InstallerPane(Private) memoryBasedAttributedStringWithFile:] + 100
    19 com.apple.installer 0x000144ec -[ReadMePage(Private) _loadData] + 188
    20 com.apple.installer 0x0001439c -[ReadMePage willEnterPane:] + 96
    21 com.apple.installer 0x00006544 -[PageController(Private) _movePaneForwardAndAskFirst:] + 584
    22 com.apple.installer 0x0000615c -[PageController(Private) _gotoNextPane:] + 212
    23 com.apple.installer 0x00008608 -[PageController buttonAction:] + 76
    24 com.apple.AppKit 0x93826d44 -[NSApplication sendAction:to:from:] + 108
    25 com.apple.AppKit 0x93826c78 -[NSControl sendAction:to:] + 96
    26 com.apple.AppKit 0x93826b58 -[NSCell _sendActionFrom:] + 156
    27 com.apple.AppKit 0x93840b80 -[NSCell trackMouse:inRect:ofView:untilMouseUp:] + 1020
    28 com.apple.AppKit 0x93840768 -[NSButtonCell trackMouse:inRect:ofView:untilMouseUp:] + 564
    29 com.apple.AppKit 0x9384018c -[NSControl mouseDown:] + 536
    30 com.apple.AppKit 0x937e1970 -[NSWindow sendEvent:] + 4616
    31 com.apple.AppKit 0x9378a9b4 -[NSApplication sendEvent:] + 4172
    32 com.apple.AppKit 0x93781df0 -[NSApplication run] + 508
    33 com.apple.AppKit 0x93872974 NSApplicationMain + 452
    34 com.apple.installer 0x00002824 main + 284
    35 com.apple.installer 0x0000236c _start + 340
    36 com.apple.installer 0x00019188 start + 60
    Thread 1:
    0 libSystem.B.dylib 0x90023c60 recvfrom + 12
    1 com.apple.installframework 0x98cbce1c dolog_udplisten + 252
    2 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
    Thread 2:
    0 libSystem.B.dylib 0x9001a12c getdirentries + 12
    1 com.apple.CoreFoundation 0x907c9094 _CFBundleCopyDirectoryContentsAtPath + 896
    2 com.apple.CoreFoundation 0x907c89cc _CFBundleURLLooksLikeBundleVersion + 60
    3 com.apple.CoreFoundation 0x907c7218 _CFBundleCreate + 196
    4 com.apple.Foundation 0x92bc97ac -[NSBundle _cfBundle] + 88
    5 com.apple.Foundation 0x92bc9540 -[NSBundle _initInfoDictionary] + 68
    6 com.apple.Foundation 0x92bc94d8 -[NSBundle infoDictionary] + 48
    7 com.apple.Foundation 0x92be901c -[NSBundle bundleIdentifier] + 32
    8 com.apple.installframework 0x98cba4e0 +[IFPkg(Receipt_Private) _receiptCacheForVolume:] + 448
    9 com.apple.installframework 0x98cbb0d0 +[IFPkg(Receipt_Private) receiptInfoForIdentifier:withObject:onVolume:] + 76
    10 com.apple.installframework 0x98ccae20 +[IFPkg(IFPkg_ReceiptCreation) receiptModuleForIdentifier:withObject:onVolume:error:] + 72
    11 com.apple.installframework 0x98ccad90 -[PFReceipt initWithModule:andID:context:onVolume:error:] + 116
    12 com.apple.installframework 0x98ccad00 +[PFReceipt receiptWithModule:andID:context:onVolume:error:] + 92
    13 com.apple.installframework 0x98ccac74 +[PFReceipt receiptForIdentifier:withObject:onVolume:error:] + 96
    14 com.apple.installframework 0x98cca918 -[IFDocument(DistributionPrivate) receiptForPackage:atVolumePath:] + 160
    15 com.apple.installframework 0x98d0ba24 -[IFDTargetController(DiskProcessing) _cacheReceiptInfoForTarget:] + 128
    16 com.apple.installframework 0x98cc735c -[IFDTargetController(DiskProcessing) _processVolumeTarget:] + 488
    17 com.apple.installframework 0x98d0bbf8 +[IFDTargetController(WorkerThread) _handleTargetRequests] + 392
    18 com.apple.Foundation 0x92be80c0 forkThreadForFunction + 108
    19 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
    Thread 3:
    0 libSystem.B.dylib 0x9003288c wait4 + 12
    1 com.apple.Foundation 0x92bd6374 _waitForTermination + 40
    2 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
    Thread 4:
    0 libSystem.B.dylib 0x9000b348 machmsgtrap + 8
    1 libSystem.B.dylib 0x9000b29c mach_msg + 60
    2 com.apple.CoreFoundation 0x907de9b8 __CFRunLoopRun + 832
    3 com.apple.CoreFoundation 0x907de2bc CFRunLoopRunSpecific + 268
    4 com.apple.Foundation 0x92c10738 +[NSURLCache _diskCacheSyncLoop:] + 152
    5 com.apple.Foundation 0x92be80c0 forkThreadForFunction + 108
    6 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
    Thread 0 crashed with PPC Thread State 64:
    srr0: 0x0000000096481d10 srr1: 0x100000004200f030 vrsave: 0x0000000000000000
    cr: 0x22044422 xer: 0x0000000000000000 lr: 0x00000000959e2c68 ctr: 0x0000000096481d10
    r0: 0x0000000096481d10 r1: 0x00000000bfffd870 r2: 0x00000000a59c3b80 r3: 0x0000000007569800
    r4: 0x0000000000000000 r5: 0x00000000075697c4 r6: 0x00000000fffffff3 r7: 0x0000000000000003
    r8: 0x0000000000000000 r9: 0x3ffe02003ffe0200 r10: 0x00000000075697c4 r11: 0x0000000022044428
    r12: 0x0000000096481d10 r13: 0x00000000003ca3d0 r14: 0x0000000000000000 r15: 0x0000000000000001
    r16: 0x0000000000000001 r17: 0x00000000a37b3584 r18: 0x00000000003c2d30 r19: 0x0000000000000000
    r20: 0x00000000bfffde54 r21: 0x00000000bfffdeac r22: 0x0000000007583c00 r23: 0x0000000007586960
    r24: 0x0000000000000000 r25: 0x000000000000000b r26: 0x00000000075697c4 r27: 0x0000000000000000
    r28: 0x00000000075697c4 r29: 0x0000000000000000 r30: 0x0000000007569800 r31: 0x00000000959e90d0
    Binary Images Description:
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    0x94300000 - 0x94300fff com.apple.audio.units.AudioUnit 1.4 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
    0x94302000 - 0x944c2fff com.apple.QuartzCore 1.4.12 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
    0x9450c000 - 0x94549fff libsqlite3.0.dylib /usr/lib/libsqlite3.0.dylib
    0x94551000 - 0x945a1fff libGLImage.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
    0x945aa000 - 0x945c4fff com.apple.CoreVideo 1.4.2 /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
    0x945d5000 - 0x945f6fff libmx.A.dylib /usr/lib/libmx.A.dylib
    0x94633000 - 0x94678fff com.apple.bom 8.5 (86.3) /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
    0x94799000 - 0x947a8fff libCGATS.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
    0x947b0000 - 0x947bcfff libCSync.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
    0x94802000 - 0x9481afff libRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
    0x94c2f000 - 0x94ca0fff libstdc++.6.dylib /usr/lib/libstdc++.6.dylib
    0x94d13000 - 0x94d33fff com.apple.NetInfo 1.0.0 (???) /System/Library/PrivateFrameworks/NetInfo.framework/Versions/A/NetInfo
    0x95487000 - 0x9550afff com.apple.DiscRecordingEngine 3.1.3 /System/Library/Frameworks/DiscRecording.framework/Versions/A/Frameworks/DiscRe cordingEngine.framework/Versions/A/DiscRecordingEngine
    0x9574c000 - 0x9576bfff com.apple.DiskManagement 1.10 (92.20.2) /System/Library/PrivateFrameworks/DiskManagement.framework/Versions/A/DiskManag ement
    0x957ac000 - 0x95867fff com.apple.WebKit 523.12.2 /System/Library/Frameworks/WebKit.framework/WebKit
    0x958d0000 - 0x95983fff com.apple.JavaScriptCore 523.12 /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
    0x959ab000 - 0x95f28fff com.apple.WebCore 523.12.2 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
    0x97133000 - 0x97138fff com.apple.JavaScriptGlue 523.12 /System/Library/PrivateFrameworks/JavaScriptGlue.framework/Versions/A/JavaScrip tGlue
    0x98cb8000 - 0x98d5dfff com.apple.installframework 2.0.11 (146) /System/Library/PrivateFrameworks/Install.framework/Versions/A/Install
    0x9aeb6000 - 0x9aebafff com.apple.InstallerPlugins 2.1.9 (104) /System/Library/Frameworks/InstallerPlugins.framework/Versions/A/InstallerPlugi ns
    Model: PowerMac12,1, BootROM 5.2.6f1, 1 processors, PowerPC G5 (3.1), 2.1 GHz, 1.5 GB
    Graphics: ATI Radeon X600 XT, ATY,RV380, PCI, 128 MB
    Memory Module: DIMM0/BUILT-IN, 512 MB, built-in, built-in
    Memory Module: DIMM1/J6700, 1 GB, DDR2 SDRAM, PC2-4200U-444
    AirPort: AirPort Extreme, 405.1 (3.90.34.0.p18)
    Bluetooth: Version 1.9.5f4, 2 service, 1 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en1
    PCI Card: ATY,RV380, Display, PCI-E
    Serial ATA Device: WDC WD2500JS-40MVB1, 232.89 GB
    Parallel ATA Device: MATSHITADVD-R UJ-846
    USB Device: Hub, Up to 480 Mb/sec, 500 mA
    USB Device: Built-in iSight, Micron, Up to 480 Mb/sec, 500 mA
    USB Device: IR Receiver, Apple Computer, Inc., Up to 12 Mb/sec, 500 mA
    USB Device: Bluetooth USB Host Controller, Apple, Inc., Up to 12 Mb/sec, 500 mA
    USB Device: Hub in Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 500 mA
    USB Device: Apple Optical USB Mouse, Mitsumi Electric, Up to 1.5 Mb/sec, 100 mA
    USB Device: MP600, Canon, Up to 12 Mb/sec, 100 mA
    USB Device: Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 250 mA

  • [SOLvED]Installation restore after BIOS update. UEFI doesn't boot.

    Hello.
    In order to solve my trouble with firewire on my motherboard in was adviced -in the FW mailing list- to update the BIOS. As expected the boot entry created with efibootmgr was erased but thats fine and i knew it was going to happen.
    The problem however is that neither archboot (USB) neither archiso (CD) nor ubuntu12.04 (USB) can boot into it so i can restore the uefi entries.
    All hang with a blank screen. Ubuntu and Archboot booted fine in UEFI mode before the update.
    I tried nomodeset, acpi=off and noapic but ended up with the same blank screen and no messages at all.
    Last edited by 89c51 (2012-09-04 11:45:01)

    I downgraded to the previous (83) and to the original (70) and it doesn't boot in any of those two in UEFI.
    It worked fine with version 70 before the morning update.
    dafuq
    Last edited by 89c51 (2012-09-03 16:27:55)

  • After the update to Android 5.0.1 my Galaxy Gear S will not install apps, I get an error message that says "Installation Failed. Try Later. (WO:WO:-1002)

    After the update to Android 5.0.1 on my Galaxy Note 4, my Galaxy Gear S will not install apps, I get an error message that says "Installation Failed. Try Later. (WO:WO:-1002). I am glad it was a free app I was trying to install (I tried a couple of different ones to see if it was just a bad app and they all failed on the install. The Note 4 and the Gear S seem to be communicating okay via bluetooth (health stuff syncs, Gear S controls the music player on the note 4 Etc. )

    Everything that I had installed previously on the gear S still works.
    Everthing while in the gear manager seems to be working okay also. I can make changes in the Gear manager on the note 4 and they show up on the gear S. I have an app called watch styler , it let me create a new watch on the Note 4 and that showed up on the Gear S.
    The only thing that seems to be not working is installing new apps.
    When trying to get a new app it looks like it is working as normal , the dowload shows it is working but it errors out when it goes to install it.
    REPLY SEPARATOR ***********

  • Windows 7 crashed after Creative Suite 6 Design and Web Premium completed an update. The only Windows restore point that worked was pre-installation of CS6 software. Now when trying to reinstall I get the 'installer failed to initialize' message. Have tri

    Windows 7 crashed after Creative Suite 6 Design and Web Premium completed an update. The only Windows restore point that worked was pre-installation of CS6 software. Now when trying to reinstall I get the 'installer failed to initialize' message. Have tried using the CC Cleaner Tool but nothing works? Any solution please. Was new computer and newly purchased CS6 software downloaded 2 days prior to the upgrade.

    make sure you follow all the steps here, Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

  • Every PATCH installation fails after installing Windows Updates

    Hello,
    I want to report an issue which I think is a Windows bug introduced by one of the Windows updates (unfortunately I wasn't able to find out which one of them).
    Here is the test case:
    1. install a fresh copy of Windows on a test machine
    2. install all available Windows Updates (so the system is up to date)
    3. create a sample MSI installer which only installs some dummy files (let's say Product Version 1.0.0) and host it on a web server
    4. install the MSI from the online location using a command line like this:
    msiexec /i http://server/share/package.msi
    5. create a .MSP patch (e.g. v1.0.1) which only adds a new file to v1.0.0
    6. install the v1.0.1 patch
    RESULT: the patch installation fails with the following error message: "The filename , directory name , or volume label syntax is incorrect"
    NOTES:
    1. the issue was replicated on Windows 7 and 8 machines UP TO DATE
    2. the issue is not replicated on a fresh installation of Windows without Updates applied
    Is there anyone aware of what could cause this error? Once again the patch installation fails only on Windows machines with the latest Updates installed.
    Thx,
    Daniel

    Hello,
    I want to report an issue which I think is a Windows bug introduced by one of the Windows updates (unfortunately I wasn't able to find out which one of them).
    Here is the test case:
    1. install a fresh copy of Windows on a test machine
    2. install all available Windows Updates (so the system is up to date)
    3. create a sample MSI installer which only installs some dummy files (let's say Product Version 1.0.0) and host it on a web server
    4. install the MSI from the online location using a command line like this:
    msiexec /i http://server/share/package.msi
    5. create a .MSP patch (e.g. v1.0.1) which only adds a new file to v1.0.0
    6. install the v1.0.1 patch
    RESULT: the patch installation fails with the following error message: "The filename , directory name , or volume label syntax is incorrect"
    NOTES:
    1. the issue was replicated on Windows 7 and 8 machines UP TO DATE
    2. the issue is not replicated on a fresh installation of Windows without Updates applied
    Is there anyone aware of what could cause this error? Once again the patch installation fails only on Windows machines with the latest Updates installed.
    Thx,
    Daniel

  • Dell Latitude E6520 fails to boot after Windows Updates

    Hello, 
    I have a Dell Latitude E6520 that is not starting up after Windows updates. It installs updates and requests a reboot, after which it blue screens at the splash logo and reboots again. This goes on indefinitely. The only way to repair it is to boot from
    a recovery disk and run: 
    dism /image:D:\ /cleanup-image /revertpendingactions
    This is after running dism /image:D:\ /get-packages and noticing that several updates are still in an "Install_Pending" state. These are the kb's that are pending: 
    kb2982378
    kb2978742
    kb2977629
    kb2976897
    kb2973112
    kb2972211
    There were other updates, but those showed as installed. I would post the WindowsUpdate.Log, but I do not see a button to attach a file and the log is very long. Here is what I think is relevant towards the end of the log:
    2014-09-18 10:52:04:214
    496 540
    AU Install complete for all calls, reboot  needed
    2014-09-18 10:52:04:216
    496 540
    AU Successfully wrote event for AU health state:0
    2014-09-18 10:52:04:623
    496 8a4
    AU UpdateDownloadProperties: 0 download(s) are still in progress.
    2014-09-18 10:52:04:623
    496 8a4
    AU Triggering Offline detection (non-interactive)
    2014-09-18 10:52:04:623
    496 8a4
    AU AU setting pending client directive to 'Reboot Pending'
    2014-09-18 10:52:04:623
    496 8a4
    AU Changing existing AU client directive from 'Progress Ux' to 'Reboot Pending', session id = 0x1
    2014-09-18 10:52:04:625
    496 8a4
    AU Successfully wrote event for AU health state:0
    2014-09-18 10:52:04:625
    496 1668
    AU #############
    2014-09-18 10:52:04:625
    496 1668
    AU ## START ##  AU: Search for updates
    2014-09-18 10:52:04:625
    496 1668
    AU #########
    2014-09-18 10:52:04:626
    496 1668
    AU <<## SUBMITTED ## AU: Search for updates [CallId = {7C1069F1-2D57-421E-A378-38DE401BF9F1}]
    2014-09-18 10:52:04:626
    496 166c
    Agent *************
    2014-09-18 10:52:04:626
    496 166c
    Agent ** START **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2014-09-18 10:52:04:626
    496 166c
    Agent *********
    2014-09-18 10:52:04:626
    496 166c
    Agent  * Online = No; Ignore download priority = No
    2014-09-18 10:52:04:626
    496 166c
    Agent  * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0
    and DeploymentAction='Uninstallation' and RebootRequired=1"
    2014-09-18 10:52:04:626
    496 166c
    Agent  * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
    2014-09-18 10:52:04:626
    496 166c
    Agent  * Search Scope = {Machine}
    2014-09-18 10:52:05:210
    496 166c
    Handler Using CBS interface ICbsSession7
    2014-09-18 10:52:07:170
    496 166c
    Handler Using CBS interface ICbsSession7
    2014-09-18 10:52:09:475
    496 166c
    Handler Using CBS interface ICbsSession7
    2014-09-18 10:52:09:569
    496 166c
    Handler Using CBS interface ICbsSession7
    2014-09-18 10:52:11:590
    496 166c
    Handler Using CBS interface ICbsSession7
    2014-09-18 10:52:14:999
    496 166c
    Handler Using CBS interface ICbsSession7
    2014-09-18 10:52:16:887
    496 166c
    Handler Using CBS interface ICbsSession7
    2014-09-18 10:52:18:753
    496 166c
    Handler Using CBS interface ICbsSession7
    2014-09-18 10:52:19:623
    496 1668
    Misc WARNING: IsSessionNonstandardUI: session 65536 is an unknown session type 0; treating it as a standard session
    2014-09-18 10:52:20:673
    496 166c
    Handler Using CBS interface ICbsSession7
    2014-09-18 10:52:22:573
    496 166c
    Handler Using CBS interface ICbsSession7
    2014-09-18 10:52:22:773
    496 166c
    Handler Using CBS interface ICbsSession7
    2014-09-18 10:52:24:464
    496 166c
    Handler Using CBS interface ICbsSession7
    2014-09-18 10:52:24:651
    496 1668
    AU AU received handle event
    2014-09-18 10:52:26:366
    496 166c
    Handler Using CBS interface ICbsSession7
    2014-09-18 10:52:27:520
    496 1668
    Shutdwn user declined update at shutdown
    2014-09-18 10:52:27:520
    496 1668
    AU Successfully wrote event for AU health state:0
    2014-09-18 10:52:27:520
    496 1668
    AU AU initiates service shutdown
    2014-09-18 10:52:27:520
    496 1668
    AU ###########  AU: Uninitializing Automatic Updates  ###########
    2014-09-18 10:52:28:206
    496 166c
    Agent  * WARNING: Exit code = 0x8024000B
    2014-09-18 10:52:28:206
    496 166c
    Agent *********
    2014-09-18 10:52:28:206
    496 166c
    Agent **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2014-09-18 10:52:28:206
    496 166c
    Agent *************
    2014-09-18 10:52:28:206
    496 166c
    Agent WARNING: WU client failed Searching for update with error 0x8024000b
    2014-09-18 10:52:28:253
    496 1668
    Report REPORT EVENT: {62FF14E3-DDBE-4DDC-BE90-12B98EC74605}
    2014-09-18 10:52:04:216-0600 1
    193 102
    {00000000-0000-0000-0000-000000000000}
    0 0 AutomaticUpdates
    Success Content Install
    Restart Required: To complete the installation of the following updates, the computer must be restarted. Until this computer has been restarted, Windows cannot search for or download new updates:  - Security Update for Windows 7 for x64-based Systems
    (KB2982378) - Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2973112) - Security Update for Windows 7 for x64-based Systems (KB2976897) - Security Update for Windows 7 for x64-based Systems
    (KB2918614) - Cumulative Security Update for Internet Explorer 9 for Windows 7 for x64-based Systems (KB2977629) - Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2972211) - Security Update
    for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2937610) - Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2894844) - Security Update
    for Windows 7 for x64-based Systems (KB2978742)
    2014-09-18 10:52:28:253
    496 1668
    Report CWERReporter finishing event handling. (00000000)
    2014-09-18 10:52:28:253
    496 1668
    Report CWERReporter finishing event handling. (00000000)
    2014-09-18 10:52:28:425
    496 1668
    Service *********
    2014-09-18 10:52:28:425
    496 1668
    Service **  END  **  Service: Service exit [Exit code = 0x240001]
    2014-09-18 10:52:28:425
    496 1668
    Service *************
    Please let me know if there is a better way of attaching the log to this post and thank you in advance for any help.

    Hi ChristianBoman,
    We could use the OneDrive to upload the log and then paste the shared link here. For more information, please refer to the following article.
    http://windows.microsoft.com/en-us/onedrive/share-file-folder
    for the update error 0x8024000b,  please refer to the following article.
    http://windows.microsoft.com/en-us/windows/windows-update-error-8024000b#1TC=windows-7
    Please take the following steps:
    1. Run the Windows Update Troubleshooter.
    2. Click the Start button , type Run in the search box, and then, in the results list, click Run.
    3. Copy the following text, and then paste it into the Run text box:
    Cmd /c ren %systemroot%\System32\Spupdsvc.exe Spupdsvc.old
    4. Click OK.
    Best regards,
    Fangzhou CHEN
    Fangzhou CHEN
    TechNet Community Support

  • I tried updating iTunes to version 11.1.1, but installation fails each time even when I did it manually as was suggested.  The message I receive is: "The installer has encountered an unexpected error installing this package.  This may indicate a problem"

    I tried updating iTunes to version 11.1.1, but installation fails each time even when I did it manually as was suggested.  The message I receive is: "The installer has encountered an unexpected error installing this package.  This may indicate a problem with this package.  The error code is 2324."

    Hi hongkongpom,
    Just wanted to say that after posting the problem, I had a chat with an iTunes' Tech Support, her name is Rebekah.  My problem was resolved after that.  Will list the chat history below in hopes that it may help you as well.
    Good luck!
    Samia  
    Chat Transcript
    Friday, October 4, 2013 05:55 AM
    Duration: 81 minutes 28 seconds
    Rebekah:
    Welcome to AppleCare chat support. Please give me a moment to look over your information.
    Rebekah:
    Hi, Samia! My name is Rebekah. If we get disconnected, please chat us back. http://www.apple.com/support/ipod/contactEnter the case number from the initial email we sent you. This gives the next advisor you chat with immediate access to your case history.
    Rebekah:
    Could you please confirm your serial number? I want to be sure we provide the best service possible for you, Samia!
    SAMIA:
    Sure, it's 8L8395UY2C5
    SAMIA:
    My problem is with iTunes.
    Rebekah:
    Thanks for that confirmation. Just a heads up, this is iOS Tech Support. We do support iPod touches, iPads, and iPhones, but not the iPod classic. But no worries! I can get you in touch with a phone Advisor who can get you in touch with the department that specializes in iPod classics and would be able to better assist you. Would that be OK?
    SAMIA:
    I wasn't able to install the new version of iTunes (version 11.1.1). The installation keeps failing. The they suggested the I install it manually and that failed too. I will attach the message I received.
    SAMIA:
    I don't have a problem with iPod.
    SAMIA:
    Just iTunes
    Rebekah:
    No problem! We can certainly troubleshoot iTunes as much as possible. It may come to the point that you may have to transferred, but we can do as much as possible during this chat!
    Rebekah:
    Thanks for the screenshot. It is a bit small so I am unable to fully see the message that you are receiving. What is the error message you are receiving?
    SAMIA:
    This is the message I received in case you weren't able to open the attachment: "The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2324."
    Rebekah:
    Thanks for that info!
    SAMIA:
    Pleasure!
    Rebekah:
    What version of Windows (XP, Vista, 7) do you have?
    SAMIA:
    Windows 7
    SAMIA:
    Windows 7 Home Premium
    Rebekah:
    Thanks for that confirmation. I do apologize for the delay, Samia. I am researching this error code now. You mentioned trying to install iTunes manually. To be sure I am on the same page, what steps did you take to do that?
    SAMIA:
    Well when the indsatalltion failed I was given instructions to select Download Only from Tools and then install manually. When I did it, I window popped up with the following items: - AppleApplicationSupport
    SAMIA:
    - AppleMobileDeviceSupport64
    SAMIA:
    - Bonjour64
    SAMIA:
    iTunes64
    SAMIA:
    SetupAdmin
    SAMIA:
    I selected Repair in all of them instead of Remove and all worked but iTunes64
    SAMIA:
    That's when I received the message that I sent you earlier.
    SAMIA:
    By the way, this is the fir st time something like this occured. I never had problems with installation before.
    Rebekah:
    I completely understand what you're saying. Since that Repair did not resolve the issue, our best option is to uninstall iTunes and its components and redownload it. To do this, we will follow the steps in this article: Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    Rebekah:
    First, we will want to quit iTunes and/or Apple Software Update if those are open at this time.
    SAMIA:
    Rebekah, the instructions you gave says, "For Windows XP, follow these steps to remove and reinstall iTunes and other software components for Windows XP."
    SAMIA:
    I closed all applications
    SAMIA:
    Also, my iTunes doesn't open anymore after the new failed installation.
    Rebekah:
    The section that says "For Windows XP…" is in case we opened up the wrong article, as we have the one for Windows Vista, 7, or 8. There is a link to click ("these steps") in those directions that would take us to the article for uninstalling on a Windows XP.
    Rebekah:
    So no worries! We have the right article!
    Rebekah:
    On the computer, we will want to click on Start > Control Panel. In Control Panel, we will click the "Uninstall a program" link.
    SAMIA:
    I thought so after doing a little exploration.
    SAMIA:
    done
    Rebekah:
    Alright, we'll want to select iTunes from the list of currently installed programs. Then we will click Uninstall. When asked if you would like to remove iTunes, let's click Yes.
    Rebekah:
    After the uninstallation is complete, we don't want to restart your computer if you're prompted.
    SAMIA:
    Done
    Rebekah:
    Then if you see other iTunes entries on the list, we'll want to remove them the same way.
    Rebekah:
    Then we will remove all instances of Apple Software Update the same way you removed iTunes.
    SAMIA:
    Okay, but do I have to remoce iCloud as well?
    SAMIA:
    Rebekah, I received the same error message again when uninstalling
    Rebekah:
    We actually do not need to remove iCloud. After the Apple Software Update, we will want to remove all instances of Apple Mobile Device Support
    Rebekah:
    How strange! Are you able to click past that and allow the process to continue or has it stopped it completely?
    SAMIA:
    I am unable to uninstall iTunes either
    SAMIA:
    Stopped completely
    SAMIA:
    I treied clicking Repair
    Rebekah:
    Alright, after trying the Repair option, let's see if it will allow us to continue uninstalling or not.
    SAMIA:
    I tried that but unfortunately, it isn't working. I still get that same message with error code 2324.
    Rebekah:
    This error code is not something that I am finding in my sources, Samia. So there is a chance that it is being caused with the Windows computer itself. However, I did find a link that may be able to help with uninstalling iTunes from Windows' support site: http://support.microsoft.com/mats/Program_Install_and_Uninstall
    SAMIA:
    Rebekah, you're a genius! It worked! iTunes is no longer there. What next?
    Rebekah:
    Awesome! I'm glad that worked!
    Rebekah:
    To be sure I am on the same page, what was the last component we uninstalled?
    SAMIA:
    iTunes
    SAMIA:
    Shall I remove the Apple Application Support, Apple Mobile Device Support, and Apple Software Update
    Rebekah:
    That is correct! However, we do want to uninstall it in the order I mentioned above. So Apple Software Update first, Apple Mobile Device Support next, and then Apple Mobile Device Support.
    SAMIA:
    Got it, but is the second one to uninstall Apple Mobile Device Support OR Apple pplication Support?
    Rebekah:
    The second one is Apple Mobile Device Support.
    Rebekah:
    The Application Support will be the last component we uninstall.
    SAMIA:
    Thanks! I'm on it.
    SAMIA:
    Done! ll 3 are gone, well 4 with iTunes. Now what?
    Rebekah:
    Awesome! Also, I just noticed that I accidentally typed Apple Mobile Device Support twice, I do apologize for any confusion! Now we will remove all instances of Bonjour and then remove all instances of Apple Application Support.
    SAMIA:
    There was only 1 instance with Bonjour. I don't know what the instances are for Apple Application Support
    Rebekah:
    Yes, Bonjour is often only listed once. Is the Apple Application Support listed at all?
    SAMIA:
    No
    SAMIA:
    Since I removed it
    Rebekah:
    Oh, perfect! If it was removed, we should be set!
    Rebekah:
    We have removed iTunes and its components now! From here, our next step is to restart the computer. Then once you reboot, you can redownload iTunes from apple.com/itunes
    Rebekah:
    That should allow you to download iTunes!
    SAMIA:
    Shall I downloaad the latest vesion?
    Rebekah:
    You will want to first restart the computer as shown in the article. That will ensure that this process goes smoothly and that everything was removed correctly! Then you can try downloading iTunes again.
    SAMIA:
    Okay, thanks Rebekah!
    Rebekah:
    You're very welcome! I'm glad I could help! And of course if you have any issue after the reboot and download, you can always chat us back, as chat is open 24 hours! You will just need to give your case number and the next Advisor would have all my notes!
    SAMIA:
    Thanks again for all your help, for I couldn't have managed with out it. Have a nice day!
    Rebekah:
    You're very welcome! I know how important iTunes is and I'm glad we could get you on a path to resolution!
    Rebekah:
    I hope you have a lovely day!
    Rebekah:
    It's been a pleasure speaking with you! Thanks for chatting with us Samia. If you don't have any more questions, select End Chat from the upper left corner of the chat window.
    SAMIA:
    Will do, thanks.

  • HT1925 After failed update of itunes yesterday, now will not run with error message "MSVCR80.dll can't be found, APSDaemon.exe not running".  Windows 7.

    After failed update of itunes yesterday, now will not run with error message "MSVCR80.dll not found" APSDaemon.exe will not run.  itunes will not now run.

    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support (if this won't uninstall move on to the next item)
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
    The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
    Please note:
    Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
    HT1925: Removing and Reinstalling iTunes for Windows XP
    HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    tt2

  • Adobe Media Encoder CC 7.2.2 Update Installation failed. Error Code: U44M1P7

    So, I get this strange error when I try to update AME CC 7.2.2. What to do?
    Adobe Media Encoder CC 7.2.2 Update
    Installation failed. Error Code: U44M1P7

    [ Mac 10.9.3 / Indesign CC update fail / Premiere update fail / Adobe Media Encoder 7.2.2 update fail ]
    AME:lle ei ole omaa unistalleria, vaan sen asentavat muut CC:n ohjelmat käyttöönsä.
    Mulla ei onnistunut ID CC:n ja Premierin päivitys. Niihin olisi ollut tulossa vain tuo AME:n päivitysosa. Ainakin mulla ongelmia näytti aiheuttavan MCMHMPEGVideoCodec.framework, joka esti AME:n päivittämisen. Poistin sen käsin AME:n sisältä.
    Poistin Premieren (uninstall) ja asensin sen uudestaan. Buuttasin koneen. Sen jälkeen molempien päivitys onnistui.
    There's no separate uninstaller for AME. My ID CC and Premiere couldn't be updated (for the AME7.2.2 update). MCMHMPEGVideoCodec.framework seemed to be the factor.
    I uninstalled Premiere (only), after having manually removed MCMHMPEGVideoCodec.framework from inside AME. After boot I installed it again and voilà, both (ID & Premiere) updates went trough fine. The MCMHMPEGVideoCodec.framework was on place inside AME too.

  • Adobe Bridge CS5 4.0.5 Update   Installation failed

    I have scoured the forums and I see no discussion that addresses my particular error.
    For starters I have a Mac, not Windows.
    Here's the error from the log:
    - 0 fatal error(s), 2 error(s), 0 warning(s)
    ERROR: The following payload errors were found during install:
    ERROR:  - Adobe Bridge CS5_4.0.5_AdobeBridge4-mul: Install failed
    I'm following this Adobe guide on troubleshooting but have no clue how to address this.  I have uninstalled and reinstalled Photoshop 3 times.
    I am also getting similar errors for pixelbender and Camera Raw:
    Adobe Pixel Bender Toolkit 2.5 Update
      Installation failed
      Photoshop Camera Raw 6.6 Update
      Installation failed
    If you need more log data let me know.  I'm wasting hours trying to figure this out!  I only reinstalled the Master Collection because After Effects and Premiere kept crashing on me.  Thanks
    Morris

    Can you reset you computer to before the update and try the update again?
    You should also reset you preferences as this file is not affect by a reinstall.  Believe in Mac it is hold down Cmd key and start Bridge.  You should get a reset window with 3 options.

  • Adobe Premiere and After Effects CS6 installer failed to initialize on Mac Book Air

    Hi everybody,
    I'm trying to install Adobe Premiere and After Effects CS6 for at least a month now.
    I have downloaded the .dmg file at the Adobe Website and it starts to initializing the installer, then a error show up:
    "The installer could not initialize. Download the Adobe Support Advisor."
    There is no Adobe Support Advisor when I clicked on the link. "The Adobe Support Advisor has been discontinued" (http://www.adobe.com/support/loganalyzer/)
    I've tried this many times, but every time being a failure.
    EtreCheck version: 2.1.8 (121)
    Report generated 19 de abril de 2015 16:29:58 BRT
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Air (13-inch, Mid 2013) (Technical Specifications)
        MacBook Air - model: MacBookAir6,2
        1 1.3 GHz Intel Core i5 CPU: 2-core
        4 GB RAM Not upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1600 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1600 MHz ok
        Bluetooth: Good - Handoff/Airdrop2 supported
        Wireless:  en0: 802.11 a/b/g/n/ac
        Battery Health: Normal - Cycle count 93
    Video Information: ℹ️
        Intel HD Graphics 5000
            Color LCD 1440 x 900
    System Software: ℹ️
        OS X 10.10.3 (14D131) - Time since boot: 0:0:38
    Disk Information: ℹ️
        APPLE SSD SD0128F disk0 : (121,33 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
            Macintosh HD (disk1) /  [Startup]: 120.10 GB (11.53 GB free) (Low!)
                Encrypted AES-XTS Unlocked
                Core Storage: disk0s2 120.47 GB Online
    USB Information: ℹ️
        Apple Internal Memory Card Reader
        Apple Inc. BRCM20702 Hub
            Apple Inc. Bluetooth USB Host Controller
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Anywhere
    Kernel Extensions: ℹ️
            /Library/Application Support/Avast/components/fileshield/unsigned
        [loaded]    com.avast.AvastFileShield (2.1.0 - SDK 10.10) [Click for support]
            /Library/Application Support/Avast/components/proxy/unsigned
        [loaded]    com.avast.PacketForwarder (2.0 - SDK 10.10) [Click for support]
            /Library/Application Support/VirtualBox
        [loaded]    org.virtualbox.kext.VBoxDrv (4.3.16) [Click for support]
        [loaded]    org.virtualbox.kext.VBoxNetAdp (4.3.16) [Click for support]
        [loaded]    org.virtualbox.kext.VBoxNetFlt (4.3.16) [Click for support]
        [loaded]    org.virtualbox.kext.VBoxUSB (4.3.16) [Click for support]
    Launch Agents: ℹ️
        [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [loaded]    com.adobe.CS5ServiceManager.plist [Click for support]
        [running]    com.avast.update-agent.plist [Click for support]
        [loaded]    com.avast.userinit.plist [Click for support]
        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.adobe.SwitchBoard.plist [Click for support]
        [loaded]    com.avast.init.plist [Click for support]
        [loaded]    com.avast.uninstall.plist [Click for support]
        [loaded]    com.avast.update.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2.Agent.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
        [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]
        [not loaded]    org.virtualbox.startup.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [loaded]    com.avast.home.userinit.plist [Click for support]
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [not loaded]    org.virtualbox.vboxwebsrv.plist [Click for support]
    User Login Items: ℹ️
        iTunesHelper    Aplicativo  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        Dropbox    Aplicativo  (/Applications/Dropbox.app)
    Internet Plug-ins: ℹ️
        FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        SharePointBrowserPlugin: Version: 14.4.0 - SDK 10.6 [Click for support]
        DirectorShockwave: Version: 12.1.3r153 - SDK 10.6 [Click for support]
        JavaAppletPlugin: Version: Java 8 Update 31 Check version
    User internet Plug-ins: ℹ️
        npsf_cef: Version: sf 3.3.2.1 [Click for support]
    Safari Extensions: ℹ️
        Avast Online Security
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        Java  [Click for support]
    Time Machine: ℹ️
        Skip System Files: NO
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 120.10 GB Disk used: 108.57 GB
        Destinations:
            HD Hayra [Local]
            Total size: 499.75 GB
            Total number of backups: 3
            Oldest backup: 2014-09-04 21:52:41 +0000
            Last backup: 2015-01-18 03:21:42 +0000
            Size of backup disk: Excellent
                Backup size 499.75 GB > (Disk size 120.10 GB X 3)
    Top Processes by CPU: ℹ️
            31%    com.avast.daemon
            17%    lsregister
             5%    identityservicesd
             3%    WindowServer
             2%    coreservicesd
    Top Processes by Memory: ℹ️
        147 MB    com.avast.daemon
        103 MB    Spotlight
        77 MB    Dropbox
        73 MB    ocspd
        60 MB    com.apple.WebKit.WebContent
    Virtual Memory Information: ℹ️
        352 MB    Free RAM
        1.84 GB    Active RAM
        1.47 GB    Inactive RAM
        628 MB    Wired RAM
        1.96 GB    Page-ins
        12 KB    Page-outs
    Diagnostics Information: ℹ️
        Apr 19, 2015, 04:27:45 PM    Self test - passed
        Apr 19, 2015, 02:41:40 PM    /Library/Logs/DiagnosticReports/com.avast.daemon_2015-04-19-144140_[redacted].cpu_resourc e.diag [Click for details]
        Apr 17, 2015, 12:00:21 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/iMovie_2015-04-17-000021_[redacted].cras h
        Apr 16, 2015, 11:59:35 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/iMovie_2015-04-16-235935_[redacted].cras h
        Apr 16, 2015, 11:01:55 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/XPCKeychainSandboxCheck_2015-04-16-23015 5_[redacted].crash
        Apr 16, 2015, 09:39:44 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-04-16-213944_[redacted].cras h

    Hi Thomas,
    Kindly try the below mentioned link.
    Error: "Installer failed to initialize" | Windows
    Thanks,
    Atul Saini

  • Boot fails after security update

    Greetings,
    In installed the most recent security update this morning, and after restarting, my machine won't boot up.
    I've followed the existing threads (in case you've also had this problem, the most informative was here:
    http://discussions.apple.com/thread.jspa?threadID=1545171 )
    Here's my machine's current state; I'd appreciate any input!
    I booted to single user mode, and checked the disks using /sbin/fsck -fy . there were no errors reported.
    I booted from my Install Disk 1, repaired the disk (again, no errors), and verified the disk.
    Now, it still does not boot independently; it stalls at the apple logo. Safe boot does not work. It doesn't appear to be a PRAM or SMC issue.
    What should my next move be? Thanks again!

    There are no guarantees, but following this procedure when installing updates and upgrades on your Mac, or even re-installing them, will go a long way towards avoiding unpleasant after effects and ‘post-update stress disorder’.
    It is also worth noting that it is an extreme rarity for updates to cause upsets to your system, but they may well reveal pre-existing ones, particularly those of which you may have been unaware. If you are actually aware of any glitches, make sure they are fixed before proceeding further.
    So before you do anything else:
    If you can, make a full backup first.
    Turn off sleep mode for both screen and hard disk.
    Disconnect all peripherals except your keyboard and mouse.
    1. Repair Permissions (in Disk Utility)
    2. Verify the state of your hard disk using Disk Utility. If any faults are reported, restart from your install disk (holding down the C key), go to Disk Utility, and repair your startup disk. Restart again to get back to your startup disk.
    At least you can now be reasonably certain that your system does not contain any obvious faults that might cause an update/upgrade to fail.
    3. Download the correct version of the COMBO or security update from the Apple download site. If your car runs on gasoline you would not want to fill the tank with diesel, so don’t try to install the PPC updater on an Intel Mac!
    If you prefer to download updates via Software Update in the Apple menu (which would ensure that the correct version for your Mac was being downloaded), it is not recommended to allow SU to install major (or even minor) updates automatically. Set Software Update to just download the updater without immediately installing it. There is always the possibility that the combined download and install (which can be a lengthy process) might be interrupted by a power outage or your cat walking across the keyboard, and an interrupted install will almost certainly cause havoc. Once it is downloaded, you can install at a time that suits you. You should make a backup copy of the updater on a CD in case you ever need a reinstall.
    Using the Combo updater ensures that all system files changed since the original 10.4.0 are included, and any that may have been missed out or subsequently damaged will be repaired. The Delta updater, although a temptingly smaller download, only takes you from the previous version to the new one, i.e. for example from 10.4.10 to 10.4.11. Software Update will generally download the Delta updater only. The preferable Combo updater needs to be downloaded from Apple's download site.
    Now proceed as follows:
    4. Close all applications.
    5. Unplug all peripherals except your keyboard and mouse.
    6. Install the update/upgrade. Do not under any circumstances interrupt this procedure. Do not do anything else on your computer while it is installing. Be patient.
    7. When it ask for a restart to complete the installation, click restart. This can take longer than normal, there are probably thousands of files to overwrite and place in the correct location. Do nothing while this is going on.
    8. Once your Mac is awake, repair permissions again, and you should be good to go!
    If your Mac seems slightly sluggish or ‘different’, perform a second restart. It can’t hurt and is sometimes efficacious!
    9. Open a few of your most used applications and check that all is OK. In this connection please remember that not all manufacturers of third party applications and plug-ins, add-ons, haxies etc, will have had time to do any necessary rewrites to their software to make them 10.4.10. compliant. Give them a weeks or two while you regularly check their websites for updates. This applies particularly to plug-ins for Safari 3.
    N.B. Do not attempt to install two different updates at the same time as each may have different routines and requirements. Follow the above recommendations for each update in turn.
    Lastly, Apple's own article on the subject of Software Update may also be useful reading:
    http://docs.info.apple.com/article.html?artnum=106695
    If you are updating Safari (or just have):
    Input Managers from third parties can do as much harm as good. They use a security loophole to reach right into your applications' code and change that code as the application starts up. If you have installed an OS update and Safari is crashing, the very first thing to do is clear out your InputManagers folders (both in your own Library and in the top-level /Library), log out and log back in, and try again.
    So, disable all third party add-ons before updating Safari, as they may not have been updated yet for the new version. Add them back one by one. If something goes awry, remove it again and check on the software manufacturer's website for news of an update to match your version of Safari. Remember: Tiger up to 10.4.10 used Safari 2.0.4 or, if you downloaded it, Safari 3.0.3 beta. Safari 10.4.11 used Safari 3.0.4 which was not a beta. If Safari 3.1.1 on 10.4.11 is not the fastest browser you have ever used, then something is wrong!
    Moreover, trying to revert to Safari 3.0.4 (or worse still, version 2) when running 10.4.11 or 10.5 can have repercussions, as Safari 3.1.1 uses a completely different webkit on which other applications like iChat, Mail and Dashboard Widgets etc also rely, and may entail you having to reinstall an earlier operating system.
    Most errors reported here after an update are due to an unrepaired or undetected inherent fault in the system, and/or a third party ad-on. Two such add-on that have been frequently mentioned here for causing such problems are Piclens and Pithhelmet. If you have them, trash them.
    Additional tips on software installation here:
    http://docs.info.apple.com/article.html?artnum=106692
    To reiterate, Input Managers reach right into an application and alter its code. This puts the behavior of the affected application outside the control and responsibility of its developers: a recipe for problems. That's not to say that issues absolutely will ensue as a result of Input Managers, but you, as a user, must decide. If the functionality of a specific Input Manager or set thereof is really important to you, you may well choose to assume the associated risk.
    Again, the advice is to remove all Input Managers from the following directories:
    • /Library/InputManagers
    • ~/Library/InputManagers
    especially prior to system updates (they can always be added back one-by-one later).

  • SQL SERVER INSTALLATION FAILS AND I TRIED SO MANY TIMES TO INSTALL AFTER UNSINSTALLATION , BUT IT SEEMS WORTHLESS.KINDLY SUGGEST ME .

    Overall summary:
      Final result:                  Failed: see details below
      Exit code (Decimal):           -2147467259
      Start time:                    2015-02-16 10:35:41
      End time:                      2015-02-16 11:15:03
      Requested action:              Install
    Setup completed with required actions for features.
    Troubleshooting information for those features:
      Next step for SSMS:            Use the following information to resolve the error, uninstall this feature, and then run the setup process again.
      Next step for BIDS:            Use the following information to resolve the error, uninstall this feature, and then run the setup process again.
      Next step for RS:              Use the following information to resolve the error, uninstall this feature, and then run the setup process again.
      Next step for SQLEngine:       Use the following information to resolve the error, uninstall this feature, and then run the setup process again.
      Next step for FullText:        Use the following information to resolve the error, uninstall this feature, and then run the setup process again.
      Next step for Replication:     Use the following information to resolve the error, uninstall this feature, and then run the setup process again.
    Machine Properties:
      Machine name:                  ABHI
      Machine processor count:       4
      OS version:                    Future Windows Version
      OS service pack:               
      OS region:                     United States
      OS language:                   English (United States)
      OS architecture:               x64
      Process architecture:          64 Bit
      OS clustered:                  No
    Product features discovered:
      Product              Instance             Instance ID                    Feature                
                     Language             Edition              Version         Clustered 
    Package properties:
      Description:                   Microsoft SQL Server 2012 Service Pack 1
      ProductName:                   SQL Server 2012
      Type:                          RTM
      Version:                       11
      SPLevel:                       0
      Installation location:         f:\33ee254b43729031825c982f\x64\setup\
      Installation edition:          Express
    Product Update Status:
      None discovered.
    User Input Settings:
      ACTION:                        Install
      ADDCURRENTUSERASSQLADMIN:      true
      AGTSVCACCOUNT:                 NT AUTHORITY\NETWORK SERVICE
      AGTSVCPASSWORD:                *****
      AGTSVCSTARTUPTYPE:             Disabled
      ASBACKUPDIR:                   Backup
      ASCOLLATION:                   Latin1_General_CI_AS
      ASCONFIGDIR:                   Config
      ASDATADIR:                     Data
      ASLOGDIR:                      Log
      ASPROVIDERMSOLAP:              1
      ASSERVERMODE:                  MULTIDIMENSIONAL
      ASSVCACCOUNT:                  <empty>
      ASSVCPASSWORD:                 <empty>
      ASSVCSTARTUPTYPE:              Automatic
      ASSYSADMINACCOUNTS:            <empty>
      ASTEMPDIR:                     Temp
      BROWSERSVCSTARTUPTYPE:         Disabled
      CLTCTLRNAME:                   <empty>
      CLTRESULTDIR:                  <empty>
      CLTSTARTUPTYPE:                0
      CLTSVCACCOUNT:                 <empty>
      CLTSVCPASSWORD:                <empty>
      CLTWORKINGDIR:                 <empty>
      COMMFABRICENCRYPTION:          0
      COMMFABRICNETWORKLEVEL:        0
      COMMFABRICPORT:                0
      CONFIGURATIONFILE:             
      CTLRSTARTUPTYPE:               0
      CTLRSVCACCOUNT:                <empty>
      CTLRSVCPASSWORD:               <empty>
      CTLRUSERS:                     <empty>
      ENABLERANU:                    true
      ENU:                           true
      ERRORREPORTING:                true
      FEATURES:                      SQLENGINE, REPLICATION, FULLTEXT, RS, BIDS, BOL, SSMS, SNAC_SDK, LOCALDB
      FILESTREAMLEVEL:               0
      FILESTREAMSHARENAME:           <empty>
      FTSVCACCOUNT:                  NT Service\MSSQLFDLauncher
      FTSVCPASSWORD:                 <empty>
      HELP:                          false
      IACCEPTSQLSERVERLICENSETERMS:  false
      INDICATEPROGRESS:              false
      INSTALLSHAREDDIR:              C:\Program Files\Microsoft SQL Server\
      INSTALLSHAREDWOWDIR:           C:\Program Files (x86)\Microsoft SQL Server\
      INSTALLSQLDATADIR:             <empty>
      INSTANCEDIR:                   C:\Program Files\Microsoft SQL Server\
      INSTANCEID:                    MSSQLSERVER
      INSTANCENAME:                  MSSQLSERVER
      ISSVCACCOUNT:                  NT AUTHORITY\Network Service
      ISSVCPASSWORD:                 <empty>
      ISSVCSTARTUPTYPE:              Automatic
      MATRIXCMBRICKCOMMPORT:         0
      MATRIXCMSERVERNAME:            <empty>
      MATRIXNAME:                    <empty>
      NPENABLED:                     0
      PID:                           *****
      QUIET:                         false
      QUIETSIMPLE:                   false
      ROLE:                          AllFeatures_WithDefaults
      RSINSTALLMODE:                 DefaultNativeMode
      RSSHPINSTALLMODE:              DefaultSharePointMode
      RSSVCACCOUNT:                  NT Service\ReportServer
      RSSVCPASSWORD:                 <empty>
      RSSVCSTARTUPTYPE:              Automatic
      SAPWD:                         *****
      SECURITYMODE:                  SQL
      SQLBACKUPDIR:                  <empty>
      SQLCOLLATION:                  SQL_Latin1_General_CP1_CI_AS
      SQLSVCACCOUNT:                 NT Service\MSSQLSERVER
      SQLSVCPASSWORD:                <empty>
      SQLSVCSTARTUPTYPE:             Automatic
      SQLSYSADMINACCOUNTS:           ABHI\abhi24
      SQLTEMPDBDIR:                  <empty>
      SQLTEMPDBLOGDIR:               <empty>
      SQLUSERDBDIR:                  <empty>
      SQLUSERDBLOGDIR:               <empty>
      SQMREPORTING:                  true
      TCPENABLED:                    0
      UIMODE:                        AutoAdvance
      UpdateEnabled:                 true
      UpdateSource:                  MU
      X86:                           false
      Configuration file:            C:\Program Files\Microsoft SQL Server\110\Setup Bootstrap\Log\20150216_102728\ConfigurationFile.ini
    Detailed results:
      Feature:                       Management Tools - Basic
      Status:                        Failed: see logs for details
      Reason for failure:            An error occurred for a dependency of the feature causing the setup process for the feature to fail.
      Next Step:                     Use the following information to resolve the error, uninstall this feature, and then run the setup process again.
      Component name:                SQL Server Common Files
      Component error code:          0x84BB0001
      Error description:             The MOF compiler could not connect with the WMI server. This is either because of a semantic error such as an incompatibility with the existing WMI repository or an actual error such as the
    failure of the WMI server to start.
      Error help link:               http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=11.0.3128.0&EvtType=0xA60E3551%400xD3BEBD98%401211%401&EvtType=0xA60E3551%400xD3BEBD98%401211%401
      Feature:                       SQL Server Data Tools
      Status:                        Failed: see logs for details
      Reason for failure:            An error occurred for a dependency of the feature causing the setup process for the feature to fail.
      Next Step:                     Use the following information to resolve the error, uninstall this feature, and then run the setup process again.
      Component name:                SQL Server Common Files
      Component error code:          0x84BB0001
      Error description:             The MOF compiler could not connect with the WMI server. This is either because of a semantic error such as an incompatibility with the existing WMI repository or an actual error such as the
    failure of the WMI server to start.
      Error help link:               http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=11.0.3128.0&EvtType=0xA60E3551%400xD3BEBD98%401211%401&EvtType=0xA60E3551%400xD3BEBD98%401211%401
      Feature:                       Reporting Services - Native
      Status:                        Failed: see logs for details
      Reason for failure:            An error occurred for a dependency of the feature causing the setup process for the feature to fail.
      Next Step:                     Use the following information to resolve the error, uninstall this feature, and then run the setup process again.
      Component name:                SQL Server Common Files
      Component error code:          0x84BB0001
      Error description:             The MOF compiler could not connect with the WMI server. This is either because of a semantic error such as an incompatibility with the existing WMI repository or an actual error such as the
    failure of the WMI server to start.
      Error help link:               http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=11.0.3128.0&EvtType=0xA60E3551%400xD3BEBD98%401211%401&EvtType=0xA60E3551%400xD3BEBD98%401211%401
      Feature:                       Database Engine Services
      Status:                        Failed: see logs for details
      Reason for failure:            An error occurred during the setup process of the feature.
      Next Step:                     Use the following information to resolve the error, uninstall this feature, and then run the setup process again.
      Component name:                SQL Server Database Engine Services Instance Features
      Component error code:          0x80004005
      Error description:             The system cannot find the path specified
      Error help link:               http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=11.0.3128.0&EvtType=0xF57C3D6F%400xDC80C325&EvtType=0xF57C3D6F%400xDC80C325
      Feature:                       Full-Text and Semantic Extractions for Search
      Status:                        Failed: see logs for details
      Reason for failure:            An error occurred for a dependency of the feature causing the setup process for the feature to fail.
      Next Step:                     Use the following information to resolve the error, uninstall this feature, and then run the setup process again.
      Component name:                SQL Server Database Engine Services Instance Features
      Component error code:          0x80004005
      Error description:             The system cannot find the path specified
      Error help link:               http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=11.0.3128.0&EvtType=0xF57C3D6F%400xDC80C325&EvtType=0xF57C3D6F%400xDC80C325
      Feature:                       SQL Server Replication
      Status:                        Failed: see logs for details
      Reason for failure:            An error occurred for a dependency of the feature causing the setup process for the feature to fail.
      Next Step:                     Use the following information to resolve the error, uninstall this feature, and then run the setup process again.
      Component name:                SQL Server Database Engine Services Instance Features
      Component error code:          0x80004005
      Error description:             The system cannot find the path specified
      Error help link:               http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=11.0.3128.0&EvtType=0xF57C3D6F%400xDC80C325&EvtType=0xF57C3D6F%400xDC80C325
      Feature:                       SQL Browser
      Status:                        Passed
      Feature:                       Documentation Components
      Status:                        Passed
      Feature:                       SQL Writer
      Status:                        Passed
      Feature:                       LocalDB
      Status:                        Passed
      Feature:                       SQL Client Connectivity
      Status:                        Passed
      Feature:                       SQL Client Connectivity SDK
      Status:                        Passed
    Rules with failures:
    Global rules:
    Scenario specific rules:
    Rules report file:               C:\Program Files\Microsoft SQL Server\110\Setup Bootstrap\Log\20150216_102728\SystemConfigurationCheck_Report.htm

    Hi,
    It seems to me like you have
    1. Previous failed instance of SQL Server installation which subsequently caused further SQL Server installations to fail
    2. The windows account with which you logged into machine to install SQL Server is corrupt
    You can, If possible create a new windows account give it admin privileges and then log into machine using this account
    After you login follow below method to remove failed SQL Server installation
    Uninstall
    Uninstall SQL Server completely from add remove program. Make sure no previous failed installation fragments are present on your system. Please use this
    link for uninstalling existing instance of SQL Server
    . If you have SQL Server 2005
    use this link .
    If you are unable to uninstall SQL Server completely because you deleted SQL Server files and un-installation is giving error please follow below method. This method is tested and suggested on
    this thread and 
    Forum .
    Below Solution (about removing reg keys) will work correctly for SQL Server having Just one instance.
    If you have multiple instances and you have messed up SQL Server installation please contact Microsoft Support personal to get better guidance on removal of SQL Server. Please DONT use this method if you are new to SQL Server take help of experienced
    DBA to locate proper registry keys and remove them if you are not confident at all it would be better calling Microsoft Support.
    Note: Removing necessary registry entries might cause SQL Server instance to crash so backup registry before doing changes.
    1. Uninstall the existing SQL Server  and all the components from the add remove program.
    2.
    Backup the registry .
    3. Delete the following keys using regedit:
    --HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL Server
    --HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSSQLServer
    4. Go to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall and delete all the sub-keys referencing SQL Server.
    5. Go to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services and delete all the keys referencing SQL Server.
    6. Rename all the SQL Server folders in the computer.
    7. Reboot the machine.
    Please mark this reply as answer if it solved your issue or vote as helpful if it helped so that other forum members can benefit from it
    My Technet Wiki Article
    MVP

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