Integrating Presence with multiple AD/Exchange Domains

We have a single CUCM cluster that support several organizations.  Some of these organizations want to implement CUPS with integration with their Exchange Servers.  Each organization has their own, seperate AD Tree and Exchange server (some integrate with their own Unity, some others have their own Unity Connection server).  However, Presence only allows a single Outlook Presence Gateway for Free/Busy indication.   This is a problem.
One thought is that each organization get their own Presence server, but can non-clustered Presence servers integrate with one CUCM cluster?  I know that a single Presence Cluster will not support multiple CUCM clusters, but does it have to be a 1-to-1 relationship?
Second, can different Presence servers in the same cluster point to different Outlook Presence Gateways?  If so, we can simply add a Presence server for each organization that points to that org's Exchange server.

The answer is yes and no.
Yes, you may install multiple CUPS servers with one CUCM cluster.  You may point each CUPS server to different Exchange server.
Most of the features will work but phone presence ("on-the-phone" status).  Because on CUCM, you can only specify one SIP trunk as PUBLISH trunk.  And one SIP trunk can only point to one CUPS server (cluster).
There might be some "workarounds".  But I haven't tested them yet.  So it might or might not work.
Workaround 1:  Set up a "proxy device" to redirect traffic.  All CUPS server point to this device.  This device will redirect the traffic based on difference email domain.  This device could be a layer 7 content switch, an Exchange server, or a firewall/web proxy with content inspection features.
Workaround 2: On CUPS > Presence > Settings, uncheck "Enable SIP Publish on CUCM".  Without this option, CUPS will use SUBSCRIBE/NOTIFY model to get phone presence from CUCM.  You don't have to specify a PUBLISH trunk on CUCM.  This works on CUCM 5.x.  But I haven't tested on CUCM 6.x or above.
Ultimate Solution: talk to a Cisco sale person and request multi-tenant feature to be added to CUPS.  You're not the first one who asked for this.  Development team just wait for enough requests to justify the decision.
Michael
http://htluo.blogspot.com

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