Interacting with email in inbox takes me to CRM_IC/BuPaDetailB2b

Question

I've defined specific controller substitutues in config. 
One of them is to call Z_CRM_IC/BuPaDetailB2b2 instead CRM_IC/BuPaDetailB2b2, however when I search in my inbox for emails.  Select one and hit interact, the view that's display is the CRM_IC/BuPaDetailB2b2  not my version.
Anyone have a clue why?  Is there some other config step needed?
Thanks,
Cat

Answer 1

Hi Cathy,
Did you add your new view to the viewset of the BuPaIdentifyCustomer??
You can find it in the BuPaViewSet.xml of CRM_IC_DT_REP.
What you have to do is:
Create a copy of the BuPaViewSet.xml of CRM_IC_DT_REP to a Z_CRM_IC_DT_REP.
Add your view to the BuPaIdentifyCustomer like this:
<ViewSet id="BuPaIdentifyCustomer">
        <ViewArea id="businessPartner" views="BuPaSearch BuPaDetail BuPaCreate BuPaSearchB2B BuPaDetailB2B BuPaContactPersonCreate Z_CRM_IC/BuPaDetailB2B"/>
        <ViewArea id="product" views="BuPaIbaseSearch BuPaIbaseDetail "/>
        <ViewArea id="select" views="BuPaEmptySelect BuPaSelectCustomer BuPaSelectIbase BuPaSelectContactPerson BuPaSelectCPforCustomer"/>
</ViewSet>
Now create a copy of the CRM_IC_All_Viewsets.xml from CRM_IC_DT_REP to Z_CRM_IC_DT_REP make sure that this is showing:
<%@page language="abap"%><%@ include file="../CRM_IC_DT_REP/MainViewSet.xml" %>
<%@ include file="BuPaViewSet.xml" %>
<%@ include file="../CRM_IC_DT_REP/CRM_IC_All_Viewsets_wo_BUPA_and_Main.xml" %>
In your Z_CRM_IC_RT_REP the CRM_IC.xml now has to refer to your Z_CRM_IC_DT_REP.
<%@page language="abap"%><?xml version="1.0"?>
<WebDynProDefinitions>
    <Application id="CRM_IC">
        <ViewSets>
<%@include file="../Z_CRM_IC_DT_REP/CRM_IC_All_Viewsets.xml" %>
        </ViewSets>
        <NavigationalLinks>
<%@include file="../CRM_IC_DT_REP/CRM_IC_All_NavLinks.xml" %>
        </NavigationalLinks>
    </Application>
</WebDynProDefinitions>
Hope this helps.
Kind regards,
Micha