Interleaving off request

Hi, I had my Interleaving locked and set to fast but since having my SNR reset it has also reset my interleaving/latency back to interleaved instead of fast. Can a mod please contact me so I can have interleaving off and locked back to fast.
Many thanks
Regards

Hi Greywolf,
Thank you for posting, Im sorry to hear the reset has reversed your interleaving. I can help you with this from here. Click on my username and under the "about me" section you'll see the link to get in touch with us.
Please include the link to this thread when you complete the form and whenever we've received your details we'll take it from there.
Thanks
PaulK
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

Similar Messages

  • BT Infinity - Interleaving OFF request

    I am a BT Infinity customer for almost 6 weeks now and I am
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    The first week or so after switching over from Be* my gaming pings
    were on par as Be*'s and was really impressed. However a week on and
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    have no idea what Interleaving is and I believe this has been turned
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    regarding this and if I want it turned off I can contact BT Tech
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    give false promises like BT Tech support have done, and after numerous
    calls to get nothing but no respect from the staff.
    So to conclude, I'd like Interleaving mode to be permanently turned off on my line.
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    Thanks

    Hi all,
    I am having problems online gaming at the moment with the usual suspects MW3 and Battlefield 3 and they are both getting so laggy its like playing in treacle. Have rang BT and was told its because Interleaving was off so they requested to turn it on and would take 24 to 48 hours, after numerous phonecalls to Mumbai or wherever over the last week no-one seems to know what I am talking about and be able to tell me it is on.  Now last Sunday I was put through to BT tech who have now told me that Interleaving was on since day one and I now have to request to turn it off and it would take 5 working days, rang Mumbai again and was told they would raise my request and it would take 24-48 hours!! wtf!!!
    PLEASE HELP after reading this thread I am even more confused now, this is really stressing me as I feel like I am spinning around in circles, I have tested the games on different ISP's and on much lower bandwidth and Is at an acceptable level of enjoyment plus its very competitive so its not the game, at home a K/D ratio of 0 and 15 is not fun.  Have run tests and my Ping is at 34ms on BT Infinity!
    Confused and Angry!!

  • Source of Time-off Request Project

    Hi,
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  • Infopath Time Off Request For on Sharepoint Coding in C#

    So I have created a Time Off Request form to put up on our internal company intranet sharepoint site. 
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    using System.Windows.Forms;
    using System.Xml;
    using System.Xml.XPath;
    using mshtml;
    using Outlook = Microsoft.Office.Interop.Outlook;
    using System.Reflection;
    using System.Net;
    using System.Net.Mail;
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        public partial class FormCode
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            public void CTRL10_2_Clicked(object sender, ClickedEventArgs e)
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                XPathNavigator root = MainDataSource.CreateNavigator();
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    for the electronic form:
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    it with Visual Studio"... don't. You'll regret it later, and the business will too).
    Scott Brickey
    MCTS, MCPD, MCITP
    www.sbrickey.com
    Strategic Data Systems - for all your SharePoint needs

  • Guided Procedures - Runtime "Create Time-off Request"

    Hi Everyone,
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    Hi David,
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  • Turning interleaving off

    hi can someone please tell me how i can turn my interleaving off please

    my connection is great no disconnection at all, it was originally on FAST, i think what happened was idisconnected my modem twice during the 10 day period in a space of a few mins to tidy up wires and the moden thinks that was a disconnection so it put me on interleaved. i always acheive around 7mb even when it was on Fast.  its the pingiam more concered aboutso who do i contact
    ADSL line status
    Connection Information
    Line state
    Connected
    Connection time
    0 days, 03:43:10
    Downstream
    8,128 Kbps
    Upstream
    448 Kbps
    ADSL Settings
    VPI/VCI
    0/38
    Type
    PPPoA
    Modulation
    G.992.1 Annex A
    Latency type
    Interleaved
    Noise margin (Down/Up)
    15.3 dB / 31.0 dB
    Line attenuation (Down/Up)
    9.8 dB / 3.5 dB
    Output power (Down/Up)
    15.8 dBm / 2.1 dBm
    Loss of Framing (Local/Remote)
    0 / 0
    Loss of Signal (Local/Remote)
    0 / 0
    Loss of Power (Local/Remote)
    0 / 0
    FEC Errors (Down/Up)
    1864 / 0
    CRC Errors (Down/Up)
    2 / 0
    HEC Errors (Down/Up)
    0 / 0
    Error Seconds (Local/Remote)
    2 / 0

  • BT Infinity - Interleaving OFF

    Hi All, 
    I've been a happy BT customer for about 3 years now. During that time I have enjoyed the full advertised boardband speed and a latency of 7ms to UK servers. Fortunitely I can see my cab which is about 50m from my house. 
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    Recently I've noticed that my pings have doubled to around 15ms presumaly because interleaving has been turned on at some point. I read a few posts where customers have requested for fastpath to be switched on (something I was able to do when I was with bethere) but apparently this can only be done via BT Wholesale. These posts were pretty old so I wanted to check if the policy at BT had changed in recent times as I really want my low pings back!
    Current Stats
    Spoiler (Highlight to read)
    # xdslcmd info --pbParams
    xdslcmd: ADSL driver and PHY status
    Status: Showtime
    Retrain Reason: 2
    Max: Upstream rate = 27585 Kbps, Downstream rate = 90736 Kbps
    Path: 0, Upstream rate = 19999 Kbps, Downstream rate = 79999 Kbps
    Discovery Phase (Initial) Band Plan
    US: (0,95) (868,1207) (1972,2783)
    DS: (32,859) (1216,1963) (2792,3971)
    Medley Phase (Final) Band Plan
    US: (0,95) (868,1207) (1972,2783)
    DS: (32,859) (1216,1963) (2792,3971)
    VDSL Port Details Upstream Downstream
    Attainable Net Data Rate: 27585 kbps 90736 kbps
    Actual Aggregate Tx Power: - 8.5 dBm 12.5 dBm
    ============================================================================
    VDSL Band Status U0 U1 U2 U3 D1 D2 D3
    Line Attenuation(dB): 1.8 7.8 10.9 N/A 4.5 9.8 15.5
    Signal Attenuation(dB): 1.8 6.9 9.4 N/A 4.5 9.8 15.5
    SNR Margin(dB): 8.0 8.1 8.0 N/A 9.4 8.8 8.8
    TX Power(dBm): -22.4 -35.7 -8.7 N/A 8.3 7.8 7.1
    # xdslcmd info --show
    xdslcmd: ADSL driver and PHY status
    Status: Showtime
    Retrain Reason: 2
    Max: Upstream rate = 27608 Kbps, Downstream rate = 90736 Kbps
    Path: 0, Upstream rate = 19999 Kbps, Downstream rate = 79999 Kbps
    Link Power State: L0
    Mode: VDSL2 Annex B
    VDSL2 Profile: Profile 17a
    TPS-TC: PTM Mode
    Trellis: UN /DN
    Line Status: No Defect
    Training Status: Showtime
    Down Up
    SNR (dB): 9.0 8.0
    Attn(dB): 0.0 0.0
    Pwr(dBm): 12.5 -8.5
    VDSL2 framing
    Path 0
    B: 239 47
    M: 1 1
    T: 23 52
    R: 0 16
    S: 0.0955 0.0763
    L: 20107 6714
    D: 1 421
    I: 240 64
    N: 240 64
    Counters
    Path 0
    OHF: 140698428 2940284
    OHFErr: 283 2
    RS: 0 2101306
    RSCorr: 0 212949
    RSUnCorr: 0 0
    Path 0
    HEC: 92 0
    OCD: 0 0
    LCD: 0 0
    Total Cells: 1417819553 0
    Data Cells: 80012170 0
    Drop Cells: 0
    Bit Errors: 0 0
    ES: 158 3
    SES: 5 1
    UAS: 34 34
    AS: 232668
    Path 0
    INP: 0.00 4.00
    PER: 1.64 4.95
    delay: 0.00 8.00
    OR: 116.56 64.55
    Bitswap: 31 1040
    # xdslcmd info --pbParams
    xdslcmd: ADSL driver and PHY status
    Status: Showtime
    Retrain Reason: 2
    Max: Upstream rate = 27585 Kbps, Downstream rate = 90736 Kbps
    Path: 0, Upstream rate = 19999 Kbps, Downstream rate = 79999 Kbps
    Discovery Phase (Initial) Band Plan
    US: (0,95) (868,1207) (1972,2783)
    DS: (32,859) (1216,1963) (2792,3971)
    Medley Phase (Final) Band Plan
    US: (0,95) (868,1207) (1972,2783)
    DS: (32,859) (1216,1963) (2792,3971)
    VDSL Port Details Upstream Downstream
    Attainable Net Data Rate: 27585 kbps 90736 kbps
    Actual Aggregate Tx Power: - 8.5 dBm 12.5 dBm
    ============================================================================
    VDSL Band Status U0 U1 U2 U3 D1 D2 D3
    Line Attenuation(dB): 1.8 7.8 10.9 N/A 4.5 9.8 15.5
    Signal Attenuation(dB): 1.8 6.9 9.4 N/A 4.5 9.8 15.5
    SNR Margin(dB): 8.0 8.1 8.0 N/A 9.4 8.8 8.8
    TX Power(dBm): -22.4 -35.7 -8.7 N/A 8.3 7.8 7.1 # xdslcmd info --show
    xdslcmd: ADSL driver and PHY status
    Status: Showtime
    Retrain Reason: 2
    Max: Upstream rate = 27608 Kbps, Downstream rate = 90736 Kbps
    Path: 0, Upstream rate = 19999 Kbps, Downstream rate = 79999 Kbps
    Link Power State: L0
    Mode: VDSL2 Annex B
    VDSL2 Profile: Profile 17a
    TPS-TC: PTM Mode
    Trellis: UN /DN
    Line Status: No Defect
    Training Status: Showtime
    Down Up
    SNR (dB): 9.0 8.0
    Attn(dB): 0.0 0.0
    Pwr(dBm): 12.5 -8.5
    VDSL2 framing
    Path 0
    B: 239 47
    M: 1 1
    T: 23 52
    R: 0 16
    S: 0.0955 0.0763
    L: 20107 6714
    D: 1 421
    I: 240 64
    N: 240 64
    Counters
    Path 0
    OHF: 140698428 2940284
    OHFErr: 283 2
    RS: 0 2101306
    RSCorr: 0 212949
    RSUnCorr: 0 0
    Path 0
    HEC: 92 0
    OCD: 0 0
    LCD: 0 0
    Total Cells: 1417819553 0
    Data Cells: 80012170 0
    Drop Cells: 0
    Bit Errors: 0 0
    ES: 158 3
    SES: 5 1
    UAS: 34 34
    AS: 232668
    Path 0
    INP: 0.00 4.00
    PER: 1.64 4.95
    delay: 0.00 8.00
    OR: 116.56 64.55
    Bitswap: 31 1040
     Initial Stats when Fastpast was working
    Spoiler (Highlight to read)
    xdslcmd: ADSL driver and PHY status
    Status: Showtime
    Retrain Reason: 0
    Max: Upstream rate = 30966 Kbps, Downstream rate = 108028 Kbps
    Path: 0, Upstream rate = 10000 Kbps, Downstream rate = 39998 Kbps
    Discovery Phase (Initial) Band Plan
    US: (0,95) (868,1207) (1972,2783)
    DS: (32,859) (1216,1963) (2792,3939)
    Medley Phase (Final) Band Plan
    US: (0,95) (868,1207) (1972,2783)
    DS: (32,859) (1216,1963) (2792,3939)
    VDSL Port Details Upstream Downstream
    Attainable Net Data Rate: 30966 kbps 108028 kbps
    Actual Aggregate Tx Power: - 7.9 dBm 12.4 dBm
    ============================================================================
    VDSL Band Status U0 U1 U2 U3 D1 D2 D3
    Line Attenuation(dB): 2.5 8.2 10.2 N/A 5.1 10.1 15.5
    Signal Attenuation(dB): 0.0 N/A 8.8 N/A 5.1 10.1 15.5
    SNR Margin(dB): 23.4 N/A 23.2 N/A 25.1 25.4 25.3
    TX Power(dBm): -22.0 -128.0 -8.0 N/A 8.2 7.8 7.0
    [/CODE]
    [CODE]xdslcmd: ADSL driver and PHY status
    Status: Showtime
    Retrain Reason: 0
    Max: Upstream rate = 31030 Kbps, Downstream rate = 108028 Kbps
    Path: 0, Upstream rate = 10000 Kbps, Downstream rate = 39998 Kbps
    Link Power State: L0
    Mode: VDSL2 Annex B
    VDSL2 Profile: Profile 17a
    TPS-TC: PTM Mode
    Trellis: UN /DN
    Line Status: No Defect
    Training Status: Showtime
    Down Up
    SNR (dB): 25.3 23.3
    Attn(dB): 0.0 0.0
    Pwr(dBm): 12.4 -7.9
    VDSL2 framing
    Path 0
    B: 239 111
    M: 1 2
    T: 64 50
    R: 0 16
    S: 0.1909 0.7101
    L: 10055 2704
    D: 1 1
    I: 240 120
    N: 240 240
    Counters
    Path 0
    OHF: 197650 68423
    OHFErr: 0 0
    RS: 0 3420667
    RSCorr: 0 0
    RSUnCorr: 0 0
    Path 0
    HEC: 0 0
    OCD: 0 0
    LCD: 0 0
    Total Cells: 46562331 0
    Data Cells: 12126 0
    Drop Cells: 0
    Bit Errors: 0 0
    ES: 0 0
    SES: 0 0
    UAS: 16 16
    AS: 607
    Path 0
    INP: 0.00 0.00
    PER: 3.05 8.87
    delay: 0.00 0.00
    OR: 65.46 55.88
    Bitswap: 0 1
    xdslcmd: ADSL driver and PHY status
    Status: Showtime
    Retrain Reason: 0
    Max: Upstream rate = 30966 Kbps, Downstream rate = 108028 Kbps
    Path: 0, Upstream rate = 10000 Kbps, Downstream rate = 39998 Kbps
    Discovery Phase (Initial) Band Plan
    US: (0,95) (868,1207) (1972,2783)
    DS: (32,859) (1216,1963) (2792,3939)
    Medley Phase (Final) Band Plan
    US: (0,95) (868,1207) (1972,2783)
    DS: (32,859) (1216,1963) (2792,3939)
    VDSL Port Details Upstream Downstream
    Attainable Net Data Rate: 30966 kbps 108028 kbps
    Actual Aggregate Tx Power: - 7.9 dBm 12.4 dBm
    ============================================================================
    VDSL Band Status U0 U1 U2 U3 D1 D2 D3
    Line Attenuation(dB): 2.5 8.2 10.2 N/A 5.1 10.1 15.5
    Signal Attenuation(dB): 0.0 N/A 8.8 N/A 5.1 10.1 15.5
    SNR Margin(dB): 23.4 N/A 23.2 N/A 25.1 25.4 25.3
    TX Power(dBm): -22.0 -128.0 -8.0 N/A 8.2 7.8 7.0
    [/CODE]
    [CODE]xdslcmd: ADSL driver and PHY status
    Status: Showtime
    Retrain Reason: 0
    Max: Upstream rate = 31030 Kbps, Downstream rate = 108028 Kbps
    Path: 0, Upstream rate = 10000 Kbps, Downstream rate = 39998 Kbps
    Link Power State: L0
    Mode: VDSL2 Annex B
    VDSL2 Profile: Profile 17a
    TPS-TC: PTM Mode
    Trellis: UN /DN
    Line Status: No Defect
    Training Status: Showtime
    Down Up
    SNR (dB): 25.3 23.3
    Attn(dB): 0.0 0.0
    Pwr(dBm): 12.4 -7.9
    VDSL2 framing
    Path 0
    B: 239 111
    M: 1 2
    T: 64 50
    R: 0 16
    S: 0.1909 0.7101
    L: 10055 2704
    D: 1 1
    I: 240 120
    N: 240 240
    Counters
    Path 0
    OHF: 197650 68423
    OHFErr: 0 0
    RS: 0 3420667
    RSCorr: 0 0
    RSUnCorr: 0 0
    Path 0
    HEC: 0 0
    OCD: 0 0
    LCD: 0 0
    Total Cells: 46562331 0
    Data Cells: 12126 0
    Drop Cells: 0
    Bit Errors: 0 0
    ES: 0 0
    SES: 0 0
    UAS: 16 16
    AS: 607
    Path 0
    INP: 0.00 0.00
    PER: 3.05 8.87
    delay: 0.00 0.00
    OR: 65.46 55.88
    Bitswap: 0 1 
    Solved!
    Go to Solution.

    You need an engineer visit and the engineer can arrange profile reset. However you won't get an engineer visit for just that. At present the mods cannot do/arrange a profile reset unlike they can with adsl
    If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
    If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

  • Turn off request for apple id

    every time I turn on my ipod, it asks for my apple id. I have never used apple radio nor want to. How do you turn this thing off. Ipod never used to do this before. Even trying to turn on voice memo record it pops up again. I'm recording somthing, why do I need to sign into apple to do it? It's one of the stupi

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    I can't download.
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    ID:xxxxxxxx
    Pass:xxxx

  • Please turn Interleaved off permenantly

    1. Product name:
    BT Home Hub
    2. Serial number:
    +068340+NQ32405431
    3. Firmware version:
    Software version 4.7.5.1.83.8.130.1.17 (Type A) Last updated 29/04/14
    4. Board version:
    BT Hub 4A
    5. ADSL uptime:
    16 days, 02:01:44
    6. Bandwidth:
    448 / 8128
    7. Data sent/received:
    1.4 GB / 2.4 GB
    8. Broadband username:
    [email protected]
    9. BT FON:
    No
    10. 2.4 GHz Wireless network/SSID:
    BTHub4-M6MN
    11. 2.4 GHz Wireless connections:
    Enabled (802.11 b/g/n (Recommended)) 20 MHz, WPS enabled
    12. 2.4 GHz Wireless security:
    WPA and WPA2
    13. 2.4 GHz Wireless channel:
    Automatic / 11
    14. 5 GHz Wireless network/SSID:
    BTHub4-M6MN
    15. 5 GHz Wireless connections:
    Enabled (802.11 n 40 MHz (Recommended)) 20/40 MHz, WPS enabled
    16. 5 GHz Wireless security:
    WPA2
    17. 5 GHz Wireless channel:
    Automatic / 40
    18. Firewall:
    Default
    19. MAC Address:
    cc:33:bb:5c:44:f0
    20. VPI/VCI:
    0 / 38
    21. Modulation:
    G.992.1 Annex A
    22. Latency type:
    Interleaved
    23. Software variant:
    24. Boot loader:
    BT Home Hub 4 (Type A) | Software version 4.7.5.1.83.8.130.1.17 | Last updated 29/04/14

    the mods will post a contact us link and change your latency to fast - it won't be permanent should the DLM see your line having problems it will be re-introduced  however you appear to have a good stable connection so you stay on fast as long as connection is good and stable 
    After completing the email NOT PM then you join a queue of other customers waiting for mod help. The mods will get back to you in 3/5 working days either by phone or email
    If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
    If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

  • Interleaving Turned Off

    Hello there,
    I was wondering if anyone could help me with turning interleaving off, I play online games a lot and my latency recently has been terrible and I think this has a good shot at fixing it. I appreciate turning interleaving off could have a negative effect on the performance of my broadband but i'd like to at least try it!
    Thanks a lot,
    Phil
    Solved!
    Go to Solution.

    How many FEC errors are you getting an hour?
    If its a few thousand per hour, then you should be fine to have interleaving off.
    If its hundreds of thousands, then you may get stability issues
    The India call centre have no problem understanding the request to turn interleaving off. Unfortunately due to some confusion (due to home hub problems) they just enabled mine, but a quick call to the help centre and a request has gone through to switch it off...should be done within 24 hours.

  • Turning off Interleaving

    Hi
    I contacted BT over live chat last week to turn off Interleaving and was told that it would be done within 5 days but it has not happened. I am hoping the mods can help me with this. The connection has been solid since I fitted the i-plate, now I want to try it with Interleaving off for a lower ping (for gaming). Here are the line stats etc:
    Line state: Connected
    Connection time: 6 days, 20:52:06
    Downstream: 7.938 Mbps
    Upstream: 448 Kbps
    ADSL Settings
    VPI/VCI: 0/38
    Type: PPPoA
    Modulation: G.992.1 Annex A
    Latency type: Interleaved
    Noise margin (Down/Up): 17.7 dB / 27.0 dB
    Line attenuation (Down/Up): 12.8 dB / 6.5 dB
    Output power (Down/Up): 18.0 dBm / 12.1 dBm
    FEC Events (Down/Up): 354 / 0
    CRC Events (Down/Up): 0 / 0
    Loss of Framing (Local/Remote): 0 / 0
    Loss of Signal (Local/Remote): 0 / 0
    Loss of Power (Local/Remote): 0 / 0
    HEC Events (Down/Up): 0 / 0
    Error Seconds (Local/Remote): 7 / 1
    Best Effort Test: -provides background information.
    Download Speed
    6.94 Mbps
    0 Mbps 7.15 Mbps
    Max Achievable Speed
    Download speedachieved during the test was - 6.94 Mbps
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    Additional Information:
    Your DSL Connection Rate :8.13 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
    IP Profile for your line is - 7.15 Mbps

    stats look really good with max connection speed for adslmax
    the mods will post a contact us link and arrange to change latency to fast  
    After completing the email NOT PM then you join a queue of other customers waiting for mod help. The mods will get back to you in 3/5 working days either by phone or email
    If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
    If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

  • Interleaving / fastpath

    Hello there,
    I was wondering if anyone could help me with turning interleaving off, I play online games a lot and my latency recently has been terrible and I think this has a good shot at fixing it. I appreciate turning interleaving off could have a negative effect on the performance of my broadband but i'd like to at least try it!
    Thanks a lot,
    jay

    email the mods with your request and give your phone and account number and a link back to this thread  [email protected]
    If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
    If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

  • MSS Calendar View - Details of employee's request displaying 0 for hours

    In MSS Calendar view when a manager views their calendar they can select the employee's time off request and the details will dispaly below.  The details consist of the type, date and hours of the request.  It appears that for some managers they are able to view this correct format.  But for other managers when they click to get the details there will be a table format that displays with multiple rows displaying the following:  Type of leave, From Date, To Date, Start, End, Absence Hours equals 0, Status displays as Informed, Used.  Has anyone else encounted this issue where some managers view the correct detail format and others are viewing a table format that doesn't give the details and 0 for hours?
    Thanks.

    Thanks for the clarification on the text of the status.  It appears that the hours are being posted and deducted from the employee's quota.  After further testing yesterday we narrowed it down to either testing and implementing on a different platform or security.
    Thanks for your reponse and the thread is now closed.

  • Processing requests in a separate worker thread created inside a servlet.

    Scenario:
    We have an action that needs to be initiated by a servlet, but will take some time to accomplish and so the servlet should just hand it off to a separate thread for actual processing, and the servlet should just respond immediately with a redirect to a JSP page that outputs a simple message saying the action has been initiated and current date and time.
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    I'll get right on that.
    Give me your professor's email address and I'll even send it directly to him. You won't have to lift a finger.
    Krum

  • Interleaving Removal Enquiry

    Hello, 
    Would like to enquire about having interleaving removed from my line in order to benefit from the lower latency. 
    ADSL info:
    Line state
    Connected
    Connection time
    8 days, 13:49:14
    Downstream
    8,128 Kbps
    Upstream
    448 Kbps
    ADSL settings
    VPI/VCI
    0/38
    Type
    PPPoA
    Modulation
    ITU-T G.992.1
    Latency type
    Interleaved
    Noise margin (Down/Up)
    12.0 dB / 23.0 dB
    Line attenuation (Down/Up)
    16.0 dB / 9.0 dB
    Output power (Down/Up)
    19.8 dBm / 12.1 dBm
    Loss of Framing (Local)
    0
    Loss of Signal (Local)
    0
    Loss of Power (Local)
    0
    FEC Errors (Down/Up)
    13202 / 0
    CRC Errors (Down/Up)
    64 / N/A
    HEC Errors (Down/Up)
    N/A / 0
    Error Seconds (Local)
    51
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    I believe interleaving had been off succesfully for a period of time, but will have presumably been triggered back on an occasion when my router had been manually powered on/off numerous times, appearing as drop-outs.
    Would appreciate assistance with this - Thanks.

    Hi chrissy_t, 
    Thanks for your post. 
    Please send me in your details using the "Contact The Mods" link found in my profile and I will be in touch to help.
    Cheers,
    OlgaC 
    BTCare Community Mod
    If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
    We are sorry that we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)
    If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

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