Invoice cancellation not clearing original entry at FBL5N

Hi Experts,
When we are doing a sales Invoice cancellation scenario the reversal accounting document is not getting cleared automatically, further it is posting as seperate line item at FBL5N. The requirement is to offset the entry of customer debit at FBL5N. Since the customer account debit is not getting cleared it is showing as due item.
At billing document settings we have maintained SD Doc category 'N',
It is picking up posting key 11 (credit memo) instead of 12 (Reverse Invoice) when I'm reversing the Invoice.
Where do we define posting key 12 for this scenario and do we need to create a separate document type for this or any other setting needs to be configured.
Thanks in Advance

Hi
See Note 309208 - Negative posting not performed to know the possible reasons for not clearing. As SAP Note 1259505 - FAQ: New cancellation procedure in SD says:
"The most evident effect of the new cancellation procedure is the automatic
clearing of the accounting documents."
So, search in note 309208 why it happens
I hope this helps you
Regards
Eduardo

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closed
Develop the courtesy to update the forum if your problem is solved so that it will be helpful to others who also faced similar issue. By doing so, you can show that you respect members who have spent time to respond to your issue.
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KR
Raffaella
Edited by: Raffaella Sacchetto on Nov 29, 2010 3:43 PM

Invoice cancellation not clearing original entry at FBL5N

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