Invoice To Service Order - Copy Control

Hi All,
I have a business requirement where in as soon as invoice is generated for sold product, a service order should be created for installation and demo. I am using copy control option and for target trnsaction type i have checked the option complete reference without any routine. To copy certain fields i believe i need to write a routine but With options 'Copy Item number' and 'Complet reference' do i get item level details without mentioning in routine program.
Kindly guide how to creae follow from invoice using copy control.
Many Thanks in Advance !!
Regards,
Abhishek Sandhir

Hi Abhishek
I have few queries just to understand the process you are following
1. You are creating your sales order/ invoice in CRM or ECC?
2. Do you want serial number / Component/Ibase information on the service order? If yes then do you have this information on your sales order.
Regards
Naresh

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SAME LAYOUT with different heading for invoice and service order invoice

Hi,
I need to use the same layout for printing both invoice and service order invoice. The layout should print the same data except the title should be changed accordingly ( invoice or service order invoice).
Please help me with this
Regards,
Anik

Hi,
It is not clear to me if you are working with sapscript or smartforms.
You have only to find a variable which identifies the kind of invoice
I do not know that variable so i use an example variable
for sapscript:
/: IF &VBDKR-FKTYP& = '1'
/ INVOICE
/: ELSE
/ SERVICE ORDER
/: ENDIF.
In a smartform you can also do something like that.
but There you work with conditions (eq, BOOLEAN)
You have only to find the right variable
success,
Gr., Frank

Returns Order Copy Control

Dear Auto wizards,
We are using the standard returns sales order in the VMS. The std copy control for the returns doc (sales order) is based on the (forward) sales order and as per the settings in R3 copy control for the sales order to order.
The error we are facing is expplained as follows:
If multiple vehicles say A & B are selected in a forward order and the returns order is made for the vehicle B then the returns order is picking up the value / pricing details for vehicle A. I tried several instances and realise that the returns ordr is NOT checking the 'item' or its "batch no" at the sr nos in the fwd order but simply copying the pricing values of the fwd order in the SAME sequence and not of relating to the sequence as per the returns order or in other words not picking up the pricing of B which was actually at sr no 2 in the fwd order.
When the vehicles and / or the prices are different, the returns order gives errors.
Any advise on ways to eliminate this would be highly rewarded!!!
Thanks and Regards,
Tariq

Hi S Navaneetha K,
I do agree and understand that there is a possible flaw in the copy control. But I beg to differ that my process could be incorrect. Do review the same, as I elaborate it further.
I would choose 2 units...i.e. 2 batch nos (int veh nos), hence 2 VINs, hence "could be" 2 different vehicles for the SAME customer..OF the SAME sales area. As the order would be one, hence the sales areas would be required to be same. From all this, I am intending to make a sales order of two units / Batch nos to one customer. What could be wrong in this process. the customer CAN buy more than one vehicle at one time and could insist for one single document. So in my opinion the process is not wrong.
The handling of this by SAP is wrong and if you give me a moment to elaborate further, I would say it in this manner:
If we had a similar case in R3 where we would have made an order for the similar vehicles and invoiced. We would be doing a rversal based on the billing document. And the basic difference starts here: in R3 when we initiate a reversal, we choose the DOCUMENT..the reversal / return sales order to be created...copied from?...the forward billing doc..ALL the items get copied into the return sales order based on the copy control..correct? then IF we have partial have reversals, we go fwd and 'delete those line items' which are NOT required to be reversed. By this time the item values, sequencing everything has been copied..and after deletion we are (consciously) keeping only those required, hence the sequencing doesnt change and all is ok.
Whereas inVMS we start from the WHICH vehicle?...meaning which batch no. to be reversed..and THEN we choose the return sales order creation action.....so we have 'already' chosen the item(s) to be reversed THEN we make the document and THEN the copy control works...unlike the R3 scenario.
Based on this how can the functional process be wronged.? Hence the system has to be corrected rather than the process. Please do enlighten if you think otherwise.
Regards,
Edited by: Tariq Aziz on Jan 13, 2009 1:26 PM

Profit Center Substitution does not work in Invoicing of Service Orders

Hi experts.
While creating the Quotation (VA23) for Service Orders, the profit center field is populated with the correct profit center via substitution, but while creating the invoice, it is not being populated with any profit center, and hence this result in the posting being made into dummy profit center.
Could anyone please share some knowledge or info?
Any help will be greatly appreciated
Thank you
Regards, Erwin

Hi Erwin
The PC from parent document always flows into the invoice....
Did you check the account assignment in your invoice VF01 or VF02.? Try to manually update the PC there and see if it posts in the document.. if not, you will have to put a break point in RV60AFZZ and check
Regards
Ajay M

Invoice for Service order if POD activated

Dear all,
I have a query regarding the invoice creation for service order.
Scenario is like, I have activated POD for customers. when I create a sales order for a product I have to create delivery for that sales order also. but I cant create invoice as I have activated POD for that customer. So I have go for POD first then only i can cretae invoice. This is ok with me.
But I want to know
1) if I create a sales order with service item for same customer can i create invoice also? as delivery wont be there for service item. Will system allow me to create invoice with the reference service order?
2) will system allow me to create cash invoice for Cash Sales order also? (with ref of cash sales order )
thanks in advance
Sanju

Hi
You can try FB70 T code.
Best Regards

Pricing Type D to work for sales order to sales order copy controls

Hi,
Issue: Pricing type D does not work while creating a debit memo request in reference to the credit memo request.
Credit memo request and debit memo request have identical pricing procedures.
But in this case, the credit memo was created with reference to a billing document which had a different pricing procedure and the pricing procedure components of the billing document was copied entirely into the credit memo request with pricing type D in the copy control.
But when this credit memo request is referenced to create a debit memo request with the pricing type D in the copy control, the price is re-determined in the debit memo request. But the scenario requires, the pricing elements to be copied completely from the credit memo request.
Please advise for the corrections or on the changes to be made to the requirement.
Thanks and Regards,
Gopinath
Edited by: Gopinath Naik R on May 18, 2009 5:31 PM

This is due to the Coopy Routine in Billing to Sales Doc.
In the Copy control routine of the Item , you find the routine being used, Inside this Routine , you will find a statement like
MOVE-CORROSPONDING CVBRK to VBAP
This statement is actually transfering all feilds from billing document to the Order with the Billing Pricing Procedure.
Just add one line before this statement " LOCAL CVBRK-KALSM
or
CVBRK-KALSM = VBAK-KALSM
This will give you the new Determined Pricing Procedure.
this is a change in code of the Routine , may be you need to copy and create a new routine to add this line.

Disable Document Flow in Sales Order copy control

Hello,
We have a request where the customer doesn't want the docflow to appear when you copy a sales order to another sales order? I know that you can disable the flag for the item categories however, when you do this, there is still a link between a sales order when it's created by referencing another. Is there a way to create a sales order via "copy with reference" and to not have them linked in the docflow? Possibly one of the configuation settings in the copying control? We are on 6.0.
Thanks,
Chris

Hi,
I think It is not possible through configuration.
Pl try screen exit
or
change in standard program,which is not advisable.
Thanks,
Vrajesh
Edited by: Vrajesh G. Nayak on May 4, 2010 1:36 PM

Master data to order copy control

While creating Sales order, when i give Sold to party, Customer data from Customer master wil be populated in the order. How can i control this data, i.e, How can i restrict this copy from master data .??
Eg. I am using some order type zor.. i dont want partner functions to come from customer master...

Then where from system will get those data. In your example you have put that partner function should not be copied from the master data.
In the cutomer master, partner function tab , we maintain the relationship, like if A is the Sold-to Party, then B,C,D are ship-to-party, bill-to-party,payer respectively. You can maintain other partner function also if required.
If you are entering suppose cutomer F as the Ship-to-party for Customer A, then system will not accept , as customer F has not been defined as the ship-to-party for customer A in the master data.
If something else you want to do,you write some program with the help of ABAPer, but I am not sure about it.
Regards

Creating new invoice line w/o copy control

Let me run a scenario by you and you tell me if you can think of a quick way to achieve this.
We have substitutions on a Sales order that come in automatically. Customer order 1000 cases of A, we don't have it,so we sub in 1000 cases of B.
The original line item gets TAPA item cat, the substituted item gets TAN.
RIght now we didn't design the TAPA item cat to copy to the delivery or the invoice. Changing that impacts downstream interfaces so it was proposed to handle this during the invoice creation process. It was decided to hack up the invoice creation process using a user exit and go back to the SO and grab the original line item and copy it down to the invoice. This is necessary because the pricing for the substituted item is based on the original item. We give a discount if the new item is more expensive then what they ordered, etc. If we dont have the original item, it throws this off. It's also necessary for invoice print.
Just want your thoughts on how this could be accomplished technically. My fear is doc flow is ruined, we may miss updating a table somewhere and who knows what other dependencies could be out there. Curious if anyone else has encountered a similar situation and can recommend approaches.

Hi James,
If this is done, there will be some inconsistencies in the document flow, deliveries and so on. I would strongly advise not to do that.
However you can achive your objective by some other means. If there is a substitution, you can make the TAPA item not relevant for delivery. In this case the delivery document will not have this item. You can make this item category relevant for pricing, but make the values statistical in which case, the pricing for this material will not be effective and hence it wont be posted.
You can also maintain a discount condition type for the substituted material, thus taking care of the pricing difference. This way the document flow integrity is maintained. You will know which material is substituted for which other material, the discount for the substituted material is taken care of.
If you have any specific queries, pls lemme know.

Purchase Order Copy Controls

How to copy Purchase Requisition Header Note to the Purchase Order Header Note?
No standard configuration available.
Please suggest how to do the configuration.
Thanks
SUNIL

Sorry, this functionality is not possible. The header note can only be entered and displayed in transaction ME51N. There is no customizing for this text and no copying rules to copy it
to other purchasing documents. The header note is new from release 4.6c on. It was never possible to
copy the requisition header note to a PO and it seems we won't do it in the future.
Of course it is possible for contracts header notes and so on, but not for requisitions.

Complaint wth ref. to invoice in CRM - Copy control not taken into account!

Hi all,
We are facing problems when replicating return orders (business object Complaint) with reference to invoices in ERP.
The copy control in ERP is not taken into account. Does anyone know if it is possible to check the copy control when replicating the complaint to ERP with reference to the invoice?
The return order is being replicated correctly and the link to the invoice is shown (so, the flow is correct).
But:
1.- The manual pricing conditions in the invoice in ERP are not being copied in the return order.
2.- Some data as the 'Incoterms' is being redetermined from the customer master data and is not being copied from the invoice.
3.- Data related to material is also being redetermined when the order is replicated
The copy control is not being taken into account and we can replicate return orders from CRM to ERP with reference to invoices for which the copy control is not maintained in ERP...
Please help...
Thanks in advance!
Yolanda

Try something like this, in place of ls_input_field_names-fieldname = 'ZZDEP2PVNDPGM'..
ls_input_field_names-objectname = 'ORDERADM_H'.
ls_input_field_names-ref_handle = '100'.
insert ls_input_field_names into table lt_input_field_names.
Edited by: Kevin Alcock on Aug 10, 2009 4:03 PM

No Copy controls between cash OBD to cash Invoice

Dear Gurus,
I am doing Cash sales.
Sales order: ZOBV
OBD: ZDBV
Invoice: ZBBV
In Delivery copy controls, I could link ZOBV to ZDBV, but in Billing copy controls I am not finding my OBD to Invoice copy controls. So I wanted to copy BV to BV and change it to ZDBV to ZBBV. Since there is no BV to BV copy control existing, I want to copy normal LF to F2 and change it to ZDBV to ZBBV.
Is this OK / correct??
If not how should my copy controls be??
Plz help me out here.
Thanks and regards with rewards.
Venkat - Hyd

In Cash sales the billing is order related billing. Therefore, delivery is immediate and bill happens afterwards, so, it ought to be order related billing. Thats why you would not find any Copying control between Delivery and Billing.
Take care. JP

Overall Processing status for Service Order is incorrect

On Service order the overall processing status is incorrect at the header. It remains in status Being Processed even though it is fully processed. Any suggestions on where to look?

Can you elaborate a bit more.
starting from creation of service order to outbound delivery.
as per my understanding, if you want to do service order process with goods movement.
In our current client, we are planning to do in below method:
Customer requests for the service, this service is done in 2 ways,
1- Service at customer site
2- service from plant
in First case, service request will be created from VA01- order related billing. Technician will be sent to customer site along with the spare parts,with ref to this order. Once job is done.Technician will get acknowledgement from customer. Once technicians submit this , then authorized person will remove the billing block from service order, do issue invoice.
Service order is copy of OR w/o delivery & with order related billing,inlcuding billing block in OR type.
Fine tune the relevant settings in config.
2-Service from Plant,
Create service request, is copy of RE, inward the matererial with PGR. once jobwork is done, create Confirm Service order ( copy of OR ) with ref to above Service Req, create outbound delivery-PGI & Invoice.
Hope it helps,
Thought of others in similar scenario with any difference will be really helpful.

Assigning of smart from to print Service Order using Tcode IW32

Hi Gurus
i have developed a Z smart form to print shop papers using IW32 how how to assign the Zprint program and Z smartforn to print shop papers using iw32
thanks in advance.
Edited by: jvp111 on Jun 11, 2010 4:20 PM

In config, under Plant Maintenance & Customer Service -> Maintenance & Service Processing -> Maintenance & Service Orders -> Print Control -> Define Shop Papers you can assign you own Shop Paper number , Form Routine, Form name. The SAP standard is a Sapscript but I have used a Smartform. Note that you will have to give a shorter name for your Smartform to fit in the Form section in config.

Errors CRM Service Order - ECC CO posting

We have created a SAP CRM Service Order ( Copy of SRVO) transaction in CRM 7.0, on release of the service order we are getting the following error .
An error occurred in system ZDEY240 during account assignment
Message no. CRM_ORDER_MISC 060
Diagnosis
Errors occurred when assigning an account assignment object to a business transaction. To view the error message, see the accompanying log file.
Transfer Log
u2022     Errors in prerequisite object Transaction 8000000187 (Notification E IAOM 026)
u2022     Profit center for CRM integration not found (Notification E KECRMPCA 001)
u2022     Error occurred during determination of profit center (Notification E IAOM 039)
u2022     Error occurred during creation of internal order (Notification E IAOM 018)
If any one has a good idea on how to resolve this please let us know.
Posted by Piyush Gandhi
Mobile : 7176505770

Hi Chetan
Greetings
Thanks for your email.
Ref is made to the issue.
I am aware of the CRM - ECC CO integration configuration , we have performed all the settings, I was refering to the error log in particular
Which States:
An error occurred in system ZDEY240 during account assignment
Message no. CRM_ORDER_MISC 060
Diagnosis
Errors occurred when assigning an account assignment object to a business transaction. To view the error message, see the accompanying log file.
Transfer Log
u2022     Errors in prerequisite object Transaction 8000000187 (Notification E IAOM 026)
u2022     Profit center for CRM integration not found (Notification E KECRMPCA 001)
u2022     Error occurred during determination of profit center (Notification E IAOM 039)
u2022     Error occurred during creation of internal order (Notification E IAOM 018)
If you noticed there are serval log associated with this error , If any one know exactly what would be the reson which caused this error logs. We have checked all profit center , ecc service materials , Org Data config and found to be OK. Still the error persists.
Need help to resolve this error.
Regards
Thanks
Piyush Gandhi

Invoice To Service Order - Copy Control

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