IPhone "cannot restore backup" at about 75%; why? And why am I paying for this?

I'm trying to restore my iPhone 4S.
After logging into my account it starts downloading my backup. At what is roughly the 75% mark, a message pops up saying "cannot restore backup". It takes about an hour or so to get to this point.
I have tried to do this three times with my latest backup. I just tried a fourth time using a backup from earlier this month and the same thing happened.
Is the backup too big? It's 42.8GB.
I should note that I'm using a very stable broadband connection.
It really makes me ask the question; why am I paying for such trouble? (you don't need to answer this question )
Updated:
Looking at my broadband usage shows that only about 3GB of the backup is downloaded with each attempt, so I'm guessing size does not matter (in this case).
Message was edited by: cjk77

HEY! this may sound crazy but i was having the same problem... I just kept touching my screen and not letting the screen lock or turn black and it worked.
Might sound crazy but worth a try!

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