IPhone carrier settings
My iPhone (5s) has trouble connecting to T-Mobile. What happens is instead of saying the carrier of my phone, it just says 'Searching...'. This has been going on now for I wanna say about a week or two. I have tried things like turning off my phone, updating my phone, and going into settings and looking at the carrier settings. I do not understand why it is not connecting to it's carrier. Any ideas?
Go to Settings/General/About and tap on Carrier. If there has been a carrier settings update you will be asked if you want to install it. (If there is none nothing will happen when you tap).
If the problem persists after that call T-Mobile support or visit a T-Mobile corporate store. Call first, and ask about any known network issues.
Similar Messages
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ITunes could not update the carrier settings on your iPhone
When I try to download and install the new carrier settings file, I get the message "iTunes could not update the carrier settings on your iPhone. You do not have enough access privileges for this operation." (I got a similar message when I tried to download and install the OS update.)
I've been able to work around the problem by creating a different user and installing from there. But I'd like to be able to find and correct the cause of the error message instead of using a workaround. It seems like there's a file or folder somewhere that has somehow become read-only. Does anyone know where iTunes downloads the carrier settings and OS update files?Jim VanLeeuwen wrote:
You will find them in separate folders within your user account Library/iTunes folder.
That was it. Somehow the owner of ~/Library/iTunes got changed to root.
Jim VanLeeuwen wrote:
Have you tried using Disk Utility to Repair Permissions?
Right after I posted the message I thought that the age-old placebo of repairing permissions might actually fix my problem. Because of your quick reply I found the ownership problem before repairing permissions. So here was the perfect chance for a test. Repair Permissions ran successfully but the owner of ~/Library/iTunes was still root. Repair Permissions fails the test.
I manually changed the owner to steve and was able to download and install the carrier settings.
Thanks! -
When I tried to sync my 4G iphone factory unlocked to iTunes I got this message "An update to the carrier settings for your iPhone is available. Would you like to download it now?" Should I hit "Download and Update"? or "Learn More" ?
I have a factory unlocked iPhone 3GS (eg: purchased from Apple). I received the same message at some point and eventually (after reading a bit more) accepted "Download and Update". No problem. No apparent bad effects. It just seems to update things specific to the carrier (Bell Mobility in my case).
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This is a phone re-set from a previous user. Reset from icloud. Froze during set up, on "carrier settings update" and has the phone number pad with it. I reboot but it comes back and I can't get past it.
Hey Jackie,
Welcome to Apple Support Communities,
Take a look at the article linked below, it provides troubleshooting suggestions that’ll solve issues like the one that you've described, where your iPhone 4s has a blank black screen.
Get help with the screen on your iPhone, iPad, or iPod touch - Apple Support
If you see a solid color screen (black, white or blue)
Plug in your device to a power source. If you see the low-battery screen when you plug in, let your device charge for at least 10 minutes (20 minutes for iPad) before using it.
Reset your device while it's plugged in.
If resetting doesn’t fix the issue, restore your device.
If you still see the issue after you restore, contact Apple Support.
Cheers,
-Jason -
4G LTE iPhone 5: Carrier Settings Update never came
Hello,
Just to say, before I start: This question is related to Switzerland's Swisscom's 4G LTE network and iPhone 5.
I have updated to iOS 6.1 (for Swisscom 4G LTE compatibility, it's now compatible), but didn't get the carrier settings update, and when I reset the iPhone (including erase all content), I got the Carrier Setting Update and it enabled 4G LTE, but I have progressed in lots of apps and games (mainly apps), and it will be very difficult to do a full restore and recover all my progress etcetera. How can I get the Carrier Settings Update? I went to Swisscom, and they said to erase the iPhone, but again this would be a big inconvenience and I am trying to avoid it.
Sorry about any problems: I'm not very tech savvy with iOS devices, and this is my first post here so I may have put in the wrong section.
Thanks a lot in advanceWell, I've connected my phone to iTunes, and still nothing has come. My friend's iPhone 5 did have enable LTE, when he updated and I believe he got it over the air, and didn't connect it to iTunes. iTunes is still syncing...
Thank you very much for helping
It's suddenly appeared. My three friend's iPhone 5's carrier settings update came straight away after updating this morning (we updated together), and mine has come about 7 and a half hours later... but still, it's come. I don't think this was related to iTunes (by the looks of it).
Thanks a lot for helping me, and for the quick replies.
Message was edited by: chetan20k -
What does this mean on iTunes "An update to the carrier settings for our iPhone is available. Would you like to download it now?" Should I allow it?
It means that an update to your carrier settings is available!
Yes, you should allow it. -
When restoring and updating my iPhone I am getting the following message " iTunes could not update to the carrier settings for your iPhone.an unknown error occurred (1630).can anyone please with a knowledge tell me what I should do please. Thank you
The search bar can be very valuable...........
In using it, I found out other's have had this issue and it likely means you have a 3G iPad? If you do, go into settings and turn off cellular data, then try to update again and you should be OK........ -
Hello,
this morning I received the following error message when the iPhone connected to iTunes: i
tunes could not check for an update to the carrier settings for your iphone. an unknown error occurred (1635)
any ideas? thxI get the same error (although in Dutch ;-)).
It also says something like (I'm translating): "Make sure your network settings are correct and your networkconnection is active or try again later." Is there a way to find out these "correct networksettings"?
I now get it for a week, eacht time I connect my iPhone to itunes... -
when I click on check for update I get error, iTunes could not check for an update to the carrier settings for your iPhone. an unknown error occurred 1630
Make sure your network setting are correct and your network connection is active or try again latter.update your itunes to 10.5.2 and error is not showing up anymore..
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helo, my iiphone is unlock and i upgrade to 5.1 version when the upgrade finish i get this question-An update to the carrier settings for your iPhone is available. Would you like to download it now? is there a resone not to upgrade, will he become lock?
If your phone is factory unlocked, or officially unlocked by your carrier, updating will NOT re-lock the phone. If it was unlocke by unauthorized methods, any update or restore will re-lock it.
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iTunes keeps popping up a dialog box that says "An update to the carrier settings for your iPhone is available. Would you like to download it?" What is this? When I click on the "Learn More" button in the dialog box it takes me to a generic iTunes support page that has no relevance to carrier settings.
I got this three times within the last 4 hours and have been getting it almost every day since I use my new iPhone 6 - over a week now. This happens almost every time I connect the phone to my MacBook Pro, although every time I confirm and it indicates successful update.
It is highly unlikely that my carrier updates settings on daily basis or three times a day. It is almost surely a bug in the Apple system and anything but a timely and effective solution is unacceptable.
For debugging information, I recovered a backup from my former iPhone 5 onto the new one, using the same carrier and SIM. -
My carrier settings has been updated to LTE when i connected to itunes. But LTE has not yet been made available in INDIA. How to revert back to 3G?
I am not sure if it would work but its worth a try.
1.Make a backup of your phone in itunes.
2.Settings - General - Reset - Erase all content and settings
I think that should remove the carrier settings update as well
Then without restoring first check the option whether it allows you to use 2g.
Then you can restore and incase the settings come back after restore then again
Settings - General - Reset - Erase all content and settings
and this time setup your phone as new.
You can also try to restore your phone from itunes installing a fresh ios and then ignoring the carrier settings update.
It might work. -
Updated Carrier Settings - All 3rd party apps now crash on startup.
Updated the new Carrier Settings today. Now all 3rd party apps on the iPhone crash on startup. Am I the only one experiencing this?
Rebooted several times
Running 3.1 (7C144)
Thanks!Just wanted to post in the event someone else had the same issue. I did a restore and reset. All third party apps went away (poof).
I had to manually re-install my apps from the app-store. Thank goodness iTunes tracks your previous purchases.
-David -
My iphone carrier kept saying searching so i restored it and now error 1669 appears
my iphone carrier kept saying searching all day turning the phone on and off a few times made it work then it didnt.
i took sim out and in and resset network settings.
restored phone but it wont let me and says error 1669 baring in mind this is a brand new iphone 5 had it one month due to a warrenty replacementI have the exact same situation as you. Did you find any solution?
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Reset carrier settings after changing the carrier
Hi,
I want to reset the old carrier settings under "settings -> general -> about" and remove a carrier button which was added by my old carrier under "settings -> phone". Is this possible?
Thank you very much in advance!
Kind regards
SebastianYou should be able to make the iPhone download the new carrier settings by tapping Settings > General > About, if it's a partner carrier.
See this Apple doc for more info -> iOS: Updating your carrier settings
Additional Information
Note: If you insert a new SIM or micro-SIM card into your iPhone or iPad, you'll need to download the carrier settings for the new carrier wirelessly. Carrier settings are available only for iPhone support carriers and iPad partner carriers. If you're not using a partner carrier, you will need to set up the carrier's settings manually. Refer to your carrier for appropriate settings.
Edit: What carrier are you trying to switch to? It sounds like you'll have to update the settings manually.
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