Ipod has permanent white screen. I have tried a reset to no avail. Itunes doesn't 'see' the device and hence I am unable to restore. Any suggestions?

MY IPOD Touch has a permanent white screen. I am unable to switch it off or reset and it is not recognised in i-tunes thus preventing me from performing a 'restore'
Any suggestions?

Try letting the battery fully drain.  After charging for an hour, try the reset and connecting to the computer again andtry to restore.  If the screen is blank (not white) see if placing the iPod in recovery mode will allow a restore. For recovery mode:
iPhone and iPod touch: Unable to update or restore

Similar Messages

  • My ipod screen has a white screen i have tried plugging it in to itunes and pressing the home button and top button together but it wont turn on! this has happened before, i should have never bought one what should i do?

    my ipod screen has went white i have tried plugging it into itunes and pressing the home button and top button together for 10 seconds but it wont work!! this has happened twice before already and i havent even had it a year yet, i should have listened to my sister and never have bought one!!! someone help please ?

    - Connect to computer and it it shows in iTune restore via iTunes
    - Then try letting the battery fully drain. After charging for an hour try the reset (both buttons) and connecting to computer and restore.

  • My ipod touch is disabled and won't turn off, itunes doesn't recognize the device and i can't see the serial number on the back

    My NOSY (now ex) husband did something to my ipod touch and it is now disabled. It was dead and I charged it and NOW the sucker won't turn off. When I connect to itunes i see a message that says i have to UNLOCK it with a passcode. I tried to get apple support but they want my serial number. Well...the ipod wont turn on!!! I've had it at least 6 years and have moved and I can't find my paperwork and WHO can read that serial number on the back? I know its kind of outdated (third generation, I believe)but its mine, I love it and it has ALL my music on it.

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes       
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

  • My iphone 3gs has a frozen screen; I have tried to reset the phone by holding the power button and the one at the bottom but still nothing! Help!

    My phone still won't get off the frozen screen even when I try to force a reboot

    Thank you Lawrence. that worked! I have another question for you as well. I just got this 6 Plus and it is already saying that I am nearing the end of my storage. My  iCloud is apparently 20gb and I have 6gb left. I'm attaching a screen shot. Any thoughts on how I can make available some more storage?
    I Also wanted to get an enhanced quality Speech voice Alex, but it is saying I don't have enough Memory (I think it says memory because I can't read the message fully). Lastly, in your opinion does Grayscale really improve battery life above and beyond what can be achieved by closing out all apps etc. Thank you.

  • Got a ipod touch, downloaded itunes and it said to update the software to 5.0.1, now when restoring the ipod - itunes doesnt recongize the device and giving me error 1611... any suggestion

    help

    Here's what the article iTunes: Specific update-and-restore error messages and advanced troubleshooting  says about your error:
    Error 1611: This error may indicate a hardware issue with your device. Follow the steps in this article. Alsoattempt to restore while connected with a known-good 30-pin Dock Connector cable, computer, and network to isolate this issue to the device. The MAC address being missing or the IMEI being the default value (00 499901 064000 0) can also confirm a hardware issue. Out-of-date or incorrectly configured proxy or security software, such as FoxyProxy, can cause error 1611. To troubleshoot third-party security software, follow these steps.

  • I have the ipod touch 4th generation and the screen is white, i was going to charge it and it turned white. I have tried to reset it but the apple logo will not show up and it will not turn on! i just got it for christmas... can you please help?

    i have the ipod touch 4th generation and the screen is white, i was going to charge it and it turned white. I have tried to reset it but the apple logo will not show up and it will not turn on! i just got it for christmas... can you please help?

    The way I did it was I got the free app sync:stream from the App Store and then added my ipod to my ps3's Bluetooth devices. Then went to audio settings and set output and input to 'Skaggs iPod' you then open the app and it will be listed under music as a media service. You then go to all tracks and click copy (press triangle) it will then begin to copy all of your songs onto your ps3 via Bluetooth. I haven't tried but I assume the same can be done with photos. I hope this was helpful reply if you have any questions :) good luck

  • HT201406 iPod has a white screen. Tried fix suggestions. Nothing works. Can you help?

    iPod has a white screen. Tried fix suggestions. Nothing works. Can you help?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • Ipod has a white screen . tried to reset it. did not work. just lost all of my music

    ipod has a white screen. tried to reset it. still has a white screen and now all of my music is gone

    Hi PINKPASSION,
    If you are having issues with your 2nd Gen iPod Nano, you may want to try the troubleshooting steps from the following page:
    iPod nano (2nd generation) Troubleshooting Assistant
    http://www.apple.com/support/ipod/five_rs/nano2gen/
    Regards,
    - Brenden

  • My iPod has a white screen.  After holding down the middle and the menu button it goes black, then back white, and then beeps twice but stays white.  It never shows the apple logo, just stays white - help!

    My iPod has a white screen.  After holding down the middle and menu button, the screen goes black then back to white and beeps twice.  I have returned to original settings and resorted content to no avail.  I still have a white screen.  I have plugged it up and tried resetting again and again, still a white screen with two beeps - help.

    I have the same exact issue. Fifth generation iPod Nano, blank screen, Restore had no effect. I'm running Windows 7 Home, with all software up-to-date. I suspect hardware damage. Any clarification would be appreciated. Thank you in advance.

  • HT1567 When I plug my ipod into my computer I no longer am able to go to itunes and my ipod will not play the songs i recently downloaded.  My ipod has a white screen. At one point i got a message that it was corupted.

    when i plug my ipod into my computer it no longer takes me to itunes. my ipod screen is a white blank and i can no longer listen to tunes i have downloaded.
    at one point i received a message that said it was corruped.

    My ipod has a white screen.
    This forum category (where your question appeared) is for iPod shuffle, which has no screen.  What iPod model do you have?
    When you connect the iPod to your computer, and run iTunes, the iPod does not appear in the sidebar, under DEVICES?
    At one point i got a message that it was corupted.
    Where and when did this message appear?

  • My IPOD has a white screen and I've restarted it and restored it many times I NEED HELP!

    My IPOD 4th Gen. Has now got a white screen. It was in my backpack all day so it might have overheated. Its happened before but it went away within 10 minutes to 1 day. Its been 2 days and it hasn't been fixed. I need my IPOD for things. I have pictures, songs, notes, videos, etc. I really need my IPOD fixed. Can anyone help? It has a white screen but I can still do things like button wise. I can unlock it and click the apps but it just stays white screen!

    If you restored to factory settings/new iPod via iTunes (Not via Settings>General>Reset>Erase all Content and Setting) and still have the problem that indicates a hardware problem.
    Make an appointment at the Genius Bar of an Apple store..
    Apple Retail Store - Genius Bar

  • My ipod has a white screen and i cant do nothing i click on the home the volume and the lock botton but nothing work what do i do

    my ipod has a white screen and i cant do nothing i click on the home the volume and the lock botton but nothing work what do i do

    Let the battery fully drain. After charging for an hour try:
    - A reset.
    Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Connect to computer and try to retore.
    - If the screen remains white and you can't trun it off then it is time for an appointment at the Genius Bar of an Apple store. You very likely have a hardware problem.

  • My ipod has a white screen and the home button doesnt work

    my ipod has a white screen and my home button doesnt work so how can i fix it?

    Try as best you can:
    - iOS: Not responding or does not turn on
    When it says place the iPod in recovery mode use this program
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • HT1414 ipod has a white screen.  already reset/ restore.  any other options??

    ipod has a white screen.  already reset/ restore, but this did not work.  any other options??

    If the restore was successful (went through all steps without errors) then
    - Make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar 

  • I am trying to sync an old ipod nano (2nd generation) to my itunes on a windows pc but the itunes doesn't recognize the nano and says that it is synced with another computer. Unfortunately, I don't have the old computer now. How do I sync this nano to itu

    I am trying to sync an old ipod nano (2nd generation) to my itunes on a windows pc but the itunes doesn't recognize the nano and says that it is synced with another  computer. Unfortunately, I don't have the old computer now. How do I sync this nano to itunes ?

    See Recover your iTunes library from your iPod or iOS device.
    tt2

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