Ipod nano 8g not detected by windows and itunes please help

ok i recently got an ipod nano and i havent been able to put anything on it cuz it isnt detected by my pc. it just says usb device not recognized when i connect it. BUT i can still charge my ipod so i dont think its the ipod or the usb cable. the only thing i can think of is having the correct drivers. maybe one of em is corrupted or something? im gonna try to use itunes 7 and see if that works, but if it doesnt, idk what to do then. help is greatly appreciated. thank you

If you have tried everything in these articles, then it needs service.
iPod battery doesn't charge.
Sad iPod icon.
What does this picture on my iPod mean?
PC doesn't recognize the iPod is connected.
The sad iPod icon is usually indicative of a hard drive problem, and if under warranty will be repaired/replaced free of charge, although after 6 months of the warranty has expired there is a handling charge.

Similar Messages

Ipod nano does not connect to Windows and itunes

Dear All
in my family we have 3 ipods: a shuffle, a ipod 20gb and a nano. While the first 2 are easily connecting to windows and itunes, the nano doesn't and does not recognise the USB port of my laptop[message 'unkwnon device']. I have tried, I think, most of the suggestion I found on the apple support and in the forum. Does somebody know any 'special' tip, my son is really getting frustrated by this situation because he can't get the same music. Please help. Thanks in advance
ciao

Hello franbat,
Thank you for the details of the issue you are experiencing with your son's iPod nano. I found an article with steps to address this:
iPod not recognized in 'My Computer' and in iTunes for Windows
http://support.apple.com/kb/TS1369
Thank you for posting in the Apple Support Communities.
Best,
Sheila M.

Ipod touch4g is not detected in pc and itunes after software update

after software update is done. when i connect my ipod touch it is not detected in pc (windows 7) and in itunes please help me anyone.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My nano doesn't work, cannot be find in Windows and itunes. please help!

Before it doesn't work, I am charging the battery.
But when I am about to disconnect it from the systme, Windows prompted "can't be disconnected", I tried several times, the same prompts. So I shut off the computer, but the nano doesn't work.
I have tried the 5-R steps, nothing changed.
there's only the picture of a file folder with an exclamation point comes up, and on the bottom it has apples support website, alternating with a apple logo.
The worst thing is that I cannot find my nano in the explorer, so I cannot restore/update or format it.
BTW, I have disconnected the nano from all power sources and left it disconnected for about 24 hours, reconnect to the USB port, a battery displayed on the screen, but for about 20s, display the the picture of a file folder aggain.
Please help!
A1137 Windows XP

Welcome to Apple Discussions!
Is McAfee Virus Scan installed on your computer? That could be interfering with your iPod when you try to eject it.
Also, see these...
iPod shows a folder with exclamation point
http://docs.info.apple.com/article.html?artnum=93736
Can you get your iPod into Disk Mode?
Putting iPod into Disk Mode
See these well-written post as well...
Mitch 751: Sad Face or Folder with Exclamation
btabz

IPod not recognized in windows or itunes please help

Hey I have had my ipod since last december and around april it stopped working and responding to my computer. it does charge but now it can only hold a charge for a certain amount of time. Can sum one help me?

I am having the same issue - iPod connected to both my PCs previously but now neither computer nor iTunes recognize it. Please help.

IPod Touch 1g not recognized in Windows and iTunes

Hi all
i have a old iPod Touch 1g at home. the problem is that the device is death. I can hold Home and Pwr button for a long time but nothing happens.
Even when i connect it to a Pc running XP, Windows 7 or a Mac the screen stays black and no error from windows that drivers are being installed or the "USB-sound".
I looked already in the FAQ and on Google but all the solutions don't work for me.
In short words, i have a death iPod and i have no clue how to fix that or even if its possible to fix it.
Can someone give se some alternative solutions?
Regards
Max

maxiklotz wrote:
would there be the possibility to send the ipod to apple that they can reinstall the software?
i would take it to the nearest Apple store, especially if it would still be under warranty.
how much would that cost?
if it were still under warranty, they might replace it on the spot at the Apple store.
if you connect your "new" iPod to iTunes, you will be given the option to "restore" your latest backup from the old to the new device.

IPod not recognized by Windows or iTunes- Please Help!!!

I have had my ipod mini since last summer and so far it has worked flawlessly. However, recently, when I connect my iPod to my computer, it does not charge and is not recognized as being plugged it at all.
The iPod displays a battery icon although it does not move. I read on the site that this is because the battery is low and needs up to 30 minutes charging time for it to be recognized. However, I have had the iPod plugged in for much longer than this and it still is unrecognized.
Also, every once and a while, the display shifts from the static battery icon into the APPPLE icon. Along with the icon, the iPod itself makes a strange mechanical noise. It sounds something like "doo-di-doo-di-doo-di" Then it displays the SAD IPOD icon with the apple.com/support/ipod website underneath, before starting the cycle over again.
I have tried everything on the site, including putting it in disk mode (which didn't work).
Is it perhaps an internal problem? I don't understand why a perfetly good ipod would stop working all of a sudden. It is still covered by the warranty it came with on purchase, so if it needs fixing, will apple fix it at no cost?
Any help is appreciated!!
Windows XP

If you have tried everything in these articles, then it needs service.
iPod battery doesn't charge.
Sad iPod icon.
What does this picture on my iPod mean?
PC doesn't recognize the iPod is connected.
The sad iPod icon is usually indicative of a hard drive problem, and if under warranty will be repaired/replaced free of charge, although after 6 months of the warranty has expired there is a handling charge.

IPod Touch, not detected in Windows or iTunes...

First of all, hello to everyone...
i want to say that i read a lot EVERYWHERE about my issue and still i couldnt find a solution...
the problem is easy, i have a 3rd gen ipod touch, OS 4.2.1 now fully working... but, it's not detected in windows or itunes, as simple as that, and as u all have read in lots of other posts...
my ipod is now working because i took it to an apple store and they charged it in a MAC and they had no problem at all. the MAC detected the ipod, with all its content and my ipod's name...
but when i took it home -this has been hapenning since maybe... 5 MONTHS!-, i plug it in my PC and nothing happens...
ok, first of all, my spec... win vista home premium 64 bits, last version of itunes...
i tried ALL the solutions provided in APPLE official support page, and nothing happens... that means:
1- completely uninstall itunes and then reinstalling it... i ALSO FORMATED my entire hard drive twice!!!!
2- tried all USB ports and even an entirely different PC and nothing happened
3- bought 3 different IPOD to USB cables and nothing happened
4- tried setting ipod to restore, that way itunes SOMETIMES detected the ipod but i coulnt restore because of different error codes, so i had to take it several times to apple store to "unblock" it...
the only way it works -detection and charge- is with MAC computers or dock systems such as an iHome my gf has thats the way im charging it now, but otherwise it wont work...
i would really appreciate any help, since idont know what else to do!!
thx in advance!!

HI I was having some other problems getting my itouch to restore because it was not being recognized in itunes and kept erroring out. Now it has finally restored after I updated all kinds of drivers and removed and reinstalled itunes and apple software a million times,(yes this is all after installing itunes 8.1 and paying for an itouch upgrade as well) Now itunes says it cannot do anything with the ipod because it is getting an invalid response from the device. So it won't put anything back on my itouch or even show that I have plugged it in. I emailed tech support, If I find anything out I'll let you know, will you do the same for me?

My daughters ipod nano does not show up in her itunes

My daughters ipod nano does not show up in her itunes on her computer. It has error message ipod has been detected but could not be identified properly. we have uninstalled itunes and reinstalled with the same error message. Her itunes is 10.2 .1.1 version. If you plug her ipod into my computer/itunes it works just fine. I am also using version 10.2.1.1
We have tried updating to 10.5.2 itunes but it runs for ever and then says it can't update.
help please?

iPod appears in Windows but not in iTunes

Iphone 4 is not detected by computer and itunes but it is charging

Iphone 4 (IOS 7) is not detected by computer and itunes.
I am the 2nd owner of this iPhone 4. I did all the troubleshooting said in http://support.apple.com/kb/TS1538 but nothing resolved it.
Troubleshooting I did:
1. Used other iphone / ipod devices, it worked but not my iphone 4.
2. Used different Windows OS and different computer, Win7 & Win8, still not detected.
3. Used different USB cables, still not detected. But my current USB cable is working with other iPhone/iPod devices.
3. Uninstall / Install iTunes, still not detected.
4. There is no "X" in the device Manager, and also, portable devices is not showing upon plugging in the device.
5. Made sure that the Apple Mobile Service is running.
6. I only have iPhone devices, so I don't have any 3rd party Software conflicts.
Please help me. Thanks!

Hi anndhrew,
Based on the information you have provided, it appears your <product name> needs to be serviced. The following link should help you get started with the process and has links with additional information on topics such as warranty and service pricing, battery replacement, and express replacement service.
iPhone Repair and Service - Apple Support
http://www.apple.com/support/iphone/repair/
Thanks for using Apple Support Communities.
Best,
Brett L

4th Gen iPod Shuffle not detected by Windows(7)/iTunes

Hi,
I have an iPod Shuffle 4th Gen (I believe it's a 2GB). I use windows 7.
I'm having an issue where Windows and iTunes cannot detect my iPod shuffle.
It was working fine, then I did a restore and set it into manual handling. About 30 minutes later, I heard a USB device get disconnected from Windows (it played the USB disconnect sound/tones over my headphones). Now, upon plugging it in to ANY USB port, it does not appear.
I've looked at several articles/troubleshooting pages, and none seem to have resolved this issue.
I also noticed that when plugged in, it slowly flashes a green light (no orange light comes on at all). I was concerned there was an issue with power, but upon turning the device on, I get an automated message saying to add music to the device before it turns itself off.
Any thoughts would be welcome.
Thank you.

Do the USB ports work for for other devices?

IPod not detected by Windows or iTunes!!

I bought a new iPod Video days ago but it's not detected by Windows/iTunes!!
However, it worked when I connected my old ipod mini...
Any reply would be appreciated.

hi,
try the following article my friend...it will definitely resolve your problem..
http://docs.info.apple.com/article.html?artnum=302420
http://docs.info.apple.com/article.html?artnum=61711
Regards,
Sam

IPod Nano does not show under Devices (in iTunes) but is recognized in My Device and Printers (My Comouter) as "Unspecified"

My ipod nano is not showing under the devices tab in iTunes however, is is recognized in My Computer (Devices and Printers) as "Unspecified" I just want to be able to sync and add/remove music!!!

Hi there!
have you tried any of the steps mentioned here?
http://support.apple.com/kb/TS1363

Sad ipod and not seen in windows and iTunes

I tried to play my ipod mini yesterday and it displayed and exclamation point and a folder. Then I went to the support page and tried the 5 r's. When I reset my ipod teh screens change from the sad face to the folder. I tried to restore, but my ipod didn't show up in windows or iTunes. I filled out the webpages to get service but it cost too much money. Does anyone know what I should do?
thanks.
DELL Windows ME

Here ya go:
iPod Doesn’t Appear in iTunes/iPod Sad Icon
Good Thread About iPod Sad icon/Folder with Exclamation Point
I hope this helps!

HELP Ipod shuffle is not recognised in windows or itunes

Ok I got my ipod shuffle for my birthday but I got I beforehand so I could add songs. First it worked fine,played songs,was recognized in itunes but then the next day when I tried playing the songs using my ipod shuffle the error light flashes.I left it for another day and checked again.error light still flashing.I then connected it too the computer.not recognized in windows or itunes.it is extremely annoying.i have re-installed the software twice,got more updates and i have read all the tutorials but still the exactly same problem.i am getting incredibly annoyed with it and so is my dad.please help!
Thank you for your time,
Sophie

Did you try all the steps here:
http://docs.info.apple.com/article.html?artnum=61711?

Ipod nano 8g not detected by windows and itunes please help

Similar Messages

Maybe you are looking for