Ipod troubles (shuffle 2nd gen)somebody reply. even if u dont got a shuffle

the ipod shows up in the source pane in itunes, but when i try to sync music to it, it takes about 5 min, then says "cannot be synced, file cannot be found" wuzup wit dat?
Message was edited by: Tarhovicky

Make sure to use a port on the rear of your computer (if you are using a desktop), and disconnect all other USB devices except your keyboard and mouse and see if this makes a difference.
You might also try this: http://docs.info.apple.com/article.html?artnum=304996

Similar Messages

IPod shuffle 2nd Gen not responding even after full charge

wen i plug my iPod into my PC, it does show in iTunes & does sync aswell bt aftr few minutes the orange light turns into green (bt wen i charge it w/out entering iTunes the orange light turns green after few hrs of charging) bt wen i eject it n try playing songs, it never responds (evn aftr hrs of charging) & it looks almost dead & doesn't play anything.. Plz HELP!! i even restored the factory setting in iTunes bt it din help.. i searched a lot bt couldn't find a solution to this problem on net, if any1 knows how to fix it, plz lemme know..
thanks in advance

Hi VH26,
I'm sorry to hear you are having issues with your iPod shuffle. It sounds like you have been on the right track in your troubleshooting. You may want to try doing a full restore one more time, then syncing a limited selection of music to test. If you are still having issues, your iPod may need service. You may find the information and troubleshooting steps outlined in the following article helpful (apologies if you have already seen it):
iPod shuffle troubleshooting and service FAQ - Apple Support
Regards,
- Brenden

Ipod shuffle 2nd Gen- Not Recognised by Windows 8.1 Laptop

Hi All,
I have HP Laptop with .... Windows 8.1 / 4gb RAM / Intel i3 / 64-bit, i am trying to connect my Ipod shuffle (2nd gen) to laptop but its failed in Itunes (i got updated one) as well as in Windows..
at the same time, the same ipod i can connect and use at windows XP computer.
is anyone there to help me out.
Thanks in advance.
Regards
Rahul

Unfortunately, I use a Mac; I'm not a day-to-day Windows user... When you connect your USB flash drive, it should appear as a device in a Windows view, like the one you provided as a screenshot. When you connect your shuffle, if things are working normally, the shuffle should similarly appears as a device. Whether it is recognized as an iPod or not, it should appear as a device. If it does not, that means the USB (3.0) port (on your laptop) does not see that you have connected the shuffle. If it does (appear in Windows), that's good news. You may be able to trouble-shoot and fix the problem, using this document
iPod: Appears in Windows but not in iTunes - Apple Support
I suggested trying a self-powered USB 2.0 hub (if you have one), because the hub should be recognized as a device by Windows. In the screenshot, it looks like there are two hubs already connected ("Generic USB Hub"), unless that is something internal that is identified as a "hub." If a hub is older and works with the shuffle, then your laptop may be able to connect to the shuffle through the hub.
Here are two other things you can try.
(1) You said the shuffle still works with your older PC. Connect it to iTunes on that computer, and go to the shuffle's Settings screen (select shuffle in iTunes). There is a checkbox for Enable disk use. Check that box and Apply. With this setting enabled, the shuffle acts like a USB flash drive (to Windows). Maybe that will let Windows see it, and then iTunes will also see it (as an iPod). NOTE: When disk use is enabled, you need to Eject the iPod in iTunes before physically disconnecting it, because the iPod's disk is continuously mounted by the system.
(2) If the above does not help, connect it to iTunes on the older PC, and do a Restore on the shuffle. This will erase the iPod, reinstall its software, and set it to default settings.
Restoring iPod to factory settings - Apple Support
It's a long shot, but maybe there is some kind of odd data corruption on the shuffle's storage that is causing the laptop to not see it (even though the old PC can see it fine). After doing the Restore on the older PC, connect it to the laptop.

My ipod shuffle (2nd gen) doesn't appear to be charging anymore

my ipod shuffle (2nd gen) doesn't appear to be charging anymore. Have tried different usb ports, etc. The computer does not recognize it as being plugged in.

I just had that same problem. I also have my iPod touch but i also want to use this for many other reasons... SOMEBODY HELP!!!

IPod Shuffle 2nd gen and Mac problem/troubleshooting guide

Ok, warning this is going to be a little long...
The problem: Brand spanking new out of the box ipod shuffle 2nd gen won't play songs after ipod assistant setup. Flashing green/orange lights. Also will not update or restore (greyed out). Shows up as formatted for Windows. Software and Serial show up as "n/a".
System specs: Powerbook G4 17inch 1ghz, 1gb RAM, 10.4.9 running iTunes 7.1.1
Attempted solutions that have NOT worked:
1) mac retail store visit to genius bar. it restored on mactel machine. worked and played songs. unfortunately resyncing to my library caused ipod to return to problems above immediately.
2) another mac retail store visit to genius bar, this time with laptop to show them the problem. they told me it was my machine not the shuffle. i explained i am a mac sys admin and that is ridiculous...my machine though a few years old is completely up to date. we then deleted all receipts out of the Library dealing with iTunes and reinstalled iTunes via software update. same problem immediately after the setup assistant. no software version and no choice to update or restore ipod. downloaded the ipod reset utility for mac for 2nd gen shuffle and error message shows "the selected ipod is not supported by this utility". also shuffle icon shows up as generic white ipod. mac genius stumped so they swap out my brand new shuffle for another brand new shuffle.
3) 2nd shuffle in a week and same problems occur. will not update in iTunes. will not restore in iTunes. will not restore in ipod reset utility. icon shows generic white ipod. i can copy music to it but it will not play, lights flash green and orange.
4) tried to use disk utility to reformat. erase using MS-DOS, but it says FAT16 instead of FAT32. same problems as above.
*weird that I can't reformat to FAT32 when selecting the MS-DOS format. I only see FAT16 as a choice. Disk utility should do FAT32 but I can't seem to get it to work on shuffle and i don't have a spare hard drive to test it on. Anyone have any experience reformatting ipods via Disk Utility to windows format? Please share...
At this point I have access to a mactel book and will attempt to fix it on the newer machine. I will be very upset if it works because there is nothing saying that you need new hardware to use the new shuffle. i also get the usb 1.1 error message but again there is nothing saying you need usb 2.0 for shuffle use.
if anyone has tried anything different with good results please respond! from my experience this seems to be an issue specifically between older mac ppc machines and the new windows drivers installed on the shuffle. i use windows drives all the time with my mac and there are no problems. however a brand new ipod shuffle 2nd gen out of the box does not seem to like my older machine...even after two reinstalls of itunes! even the reset utility is not working as described....
any help with this is much appreciated!!!
Powerbook G4, 1ghz, 1gb RAM, usb 1.1, 17inch Mac OS X (10.4.9)

Ok here it is, my final post on thoughts on this issue...
Unfortunately, my guess was correct, there does seem to be a hardware issue related to iTunes 7.1.1 and whether it is on a mactel machine or an older ppc machine.
I can confirm this because the ipod settings screen on my older PPC powerbook is TOTALLY different than the screen I saw on the newer mactel macbooks, even though the software version says its EXACTLY THE SAME! (iTunes 7.1.1)
On a mactel macbook, I see the ipod shuffle settings such as "Autofill" etc with the correct icon and software version and serial number.
On my PPC powerbook, I see a generic white ipod icon (even though the finder shows the correct icon of my 2nd gen shuffle) and the settings tab for the ipod is completely different....the update and restore continued to be grayed out, there is no software version or serial number available as well. This is probably why I am not able to register my ipod shuffle from my machine.
I did not erase and resync the ipod shuffle to my PPC machine to see if that would allow it to continue working. So far so good. After unmounting, it still plays songs. However, I checked the "manage songs manually" option and added just one more song to the shuffle. I tried to then play that song but it would not play even though it was copied onto the shuffle...I could play it from the ipod via iTunes but not when I was just listening to the shuffle. I confirmed this with the application "PodWorks", the song I copied from my library does NOT show up in the list of songs on my ipod shuffle...however it DOES show up and play in iTunes.
So I feel pretty stuck right now...
I can have a working ipod shuffle but NOT from my ipod library. It seems I can only listen to songs off my friends newer machines because for whatever reason, the ipod shuffle DOES NOT WORK with a PPC Powerbook 17inch, 1ghz, 1gb RAM, 10.4.9 running the current latest version of iTunes 7.1.1.
***** to be me. Anyone else come to same conclusion?
If this is real then other users with older macs should not waste their money on the 2nd generation ipod shuffle. Please respond if you have any suggestions or thoughts on this matter.
Mac OS X (10.4.9)

IPod Shuffle (2nd Gen) not charging, just blinks orange once.

Hi,
I was using this iPod Shuffle 2nd Gen for almost 4 years without any problem, After I got iPod Touch 4G a year back, I stopped using shuffle for almost a year. When I looked at it recently, of course, to give it to my niece - it's not responding. Thinking that battery drained, I tried to charge the shuffle using the then supplied USB doc.
When connected it just blinked orange once - only once that's it. Nothing happend. Even after keeping it for a whole night, nothing happend. It doesn't play, iTunes won't recognize, but windows 7 says "USB Device not recognized", and it was showed under Generic USB Hub as "Unknown Device"
I used USB 2.0 port back of my computer.
Tried using 3rd gen shuffle charging cable, but this time not even the orange blink.
Tried suggested resetting option (http://support.apple.com/kb/HT1655), but invain.
Any suggestions?

If you do
Apple Menu -> About This Mac -> More Info -> System Report
to run System Information (or System Profiler), does the "iPod" appear as a connected device under
Hardware -> USB
Try doing the above with the shuffle connected directly AND using the power USB hub you mentioned.
Have you tried connecting something else to that USB port, to confirm it is working properly? Preferably, it should be something similar, like a USB flash drive or port-powered external drive (data storage devices that get power from the USB port).
Two other related tests... Create a new user account in System Preferences Users & Groups pane. The new user account can be Standard or Admin. Log out and log in to the new user account (do not use Fast User Switching). In the new user account, run iTunes and connect the shuffle.
And the other test. Start up in Safe Mode
http://support.apple.com/kb/ht1564
Connect the shuffle while started up in safe mode, to see if it appears anywhere. These two test are to see if you have a process running when you start up normally, that interferes with the iPod being recognized.

Ipod shuffle 2nd gen does not charge on new 5W USB power adapter

Hi,
my perfectly functional ipod shuffle 2nd gen with original dock will not charge with the new Continental Europe 5W USB power adapter, even though the specs of the power adapter include the 2nd generation shuffle. Shuffle will blink orange three times, longer than normal blinking, and then do nothing. probably nothing I can do about it, but worth a note. The US model of the new 5W adapter does not include the 2nd gen shuffle, so maybe it is an error on the apple specs page.
Maybe the 2nd gen needs more than 5W to charge?

indeed, it needs the bigger 12 Watt Adapter and the apple site is wrong.

IPod Shuffle 2nd Gen. not working, music plays but doesn't sync\

Hello,
I have an iPod Shuffle 2nd Gen since a long time and it always worked perfectly. But now it has stopped working well. It has music stored inside and it plays it, it evencharges from the pc, but doesn't sync in iTunes, nor it shows up on Desktop. On iTunes the message in Italian says idt couldn't be identified and to reconnect the iPod and retry. I tried the Reset Utility but it says my iPod isn' supported even if it is a 2nd Gen iPod. The only positive thing is it shows up on System Profiler.
I tried also turning off the iPod for 5 seconds and turning it again on, but the issue is still there.
Have you got any suggestions?
Thankyou

Actually it turns out I can't even add to it. It claims it's synced to another library (which apparently is true, being as it was last used with my Macbook Pro). Somewhat new question, How do I combine the two libraries, as it's all mine, just on two different computers, one of which doesn't work unless it's in Hard Disk Mode.

Ipod shuffle 2nd gen. won't start

My son has a ipod shuffle 2nd gen. and it won't play. When we plug it into the computer the orange light comes on and just stays on and the computer won't even show it as being plugged in. So when we even unplug it and try to play it,the ipod doesn't even do anything at all. Can someone please help us out on our problem? Thanks.......

My son has a ipod shuffle 2nd gen. and it won't play. When we plug it into the computer the orange light comes on and just stays on and the computer won't even show it as being plugged in. So when we even unplug it and try to play it,the ipod doesn't even do anything at all. Can someone please help us out on our problem? Thanks.......

IPod Shuffle 2nd Gen suddenly freezes PC and I've tried everything, Help!

In the past few days, my iPod Shuffle 2nd generation suddenly started to freeze my computer moments after it syncs new music onto it or is plugged in for awhile. I've tried everything to find out why it's begun doing this. Here's what I've tried:
- I recently updated to iTunes 9 around the time it began freezing, and thought maybe that was the problem. I completely uninstalled it and installed an older version. Didn't work.
- I reformatted and reset my iPod to factory settings. Didn't work.
- I've done many complete virus scans on my PC. It didn't find anything.
- I've synced the iPod with another PC to see if it would freeze it. It didn't and works fine elsewhere, leading me to believe there's some software issue going on.
I've checked many forums and read many stories about similar issues but nobody has a concrete answer. I don't have a free Customer Service call left with Apple. Any body have any ideas?
My computer stats:
- Windows Vista
- Plenty of free space
- HP Pavillion notebook
- iPod Shuffle 2nd gen
- Currently using iTunes v. 8.2

Still no solution here, even with the help from Apple's tech support team. The first person I spoke with was the most helpful in knowing about this issue. He guided me on how to cleanly uninstall iTunes (all 6 components) and then reinstall. He said the Apple Mobile Device Support Assistant has been causing issues when updating and sure enough, I looked at the date when I updated to the latest iTunes, it was the exact date when my computer began having the freezing issue. Unfortunately, this didn't work. I completely uninstalled the iTunes again, and tried installing an older version. Didn't work.
I called Apple tech again today, and the person felt there was a conflict issue with other programs, so he sent me a guide on how to use msconfig to figure out which program could be doing that. Again, that option didn't work and iTunes froze again.
I really, really, really agree with the first Apple tech support person I spoke with that iTunes' latest version is the issue. It's no coincidence that the problem began right after the update occurred, but now I'm left with two iPod devices rendered completely useless since whatever was installed onto my PC in the latest iTunes has glitched up the system.

Error 1429: IPOD Shuffle 2nd Gen won't sync or restore after itune9 install

all,
After installing itunes version 9 I plugged my shuffle 2nd gen into the port but it froze when I tried to sync, the shuffle had previously been working fine with itunes 8. I disconnected and reconnected and itunes promted a restore. This could not be complete and an error 1429 message was returned.
After completting all the trouble shooting steps on the apple website the problem was still not fixed, and becasue I am using vista the iPod Shuffle reset utility wouldn't install.
I have been reading of similar problems, so anybody who has a solution or news from the ellusive apple tech support it would be great to hear from you.
regards
Rich

Thanks for the response. Yeah, all on that page and the linked pages. Very time consuming but it was working fine before loading itunes 9 so, it would be a waste just to bin the shuffle. Cheers
Rich

PowerBook won't recognize iPod Shuffle 2nd Gen, PC will

Just before I throw yet another iPod Shuffle 2nd Gen 1GB down the toilet, I thought I'd check here for "Death Row"/"Life Support" suggestions. I've read similar questions with no, or unhelpful, answers, but here goes anyway:
After a whopping two weeks of use, my iPod stopped being recognized by my PowerBook. Not in iTunes, not in System Profiler, not in UNIX (etc etc). However, it is still being recognized by an old PC laptop I have that runs Windows 2000. So far I've tried the following:
-- The 5 R's
-- rolling back to iTunes 6 on Mac
-- iPod Reset Utility on the PowerBook (Mac doesn't recognize it so that's a dead end)
-- Restoring the iPod on the PC via iTunes
-- iPod Reset Utility on the PC
-- formatting the iPod as a drive on the PC
-- running Yamipod on both Mac and PC (admittedly, that was desperate)
Nothing, absolutely nothing, got the Mac to recognize the iPod. At this point, I've already used my one phone call with Apple Support (owning an iPod is kinda like being in jail!) and, even though it's under warranty, since I'm in the middle of nowhere in Mexico, getting the iPod back to Apple will cost me, oh, about the cost of a new iPod Shuffle!

If anyone comes across this post because they have the same problem, and you're "tech-savvy" enough to figure out how to reset your iPod, forget it, do yourself a favor and stop looking in this forum.
Below are links to three recent posts, all people with the same problem, none of them got any help from any Apple moderators and got "helpful" answers like "try cleaning your USB port" and "did you sweat too much while using it?"
"Not recognized by OS X or Windows XP -- charges and plays fine, though"
http://discussions.apple.com/thread.jspa?threadID=1572062&tstart=0
"Shuffle not recognized by itunes after a couple charges"
http://discussions.apple.com/thread.jspa?threadID=1508538&tstart=15
"constantly blinking orange light; no longer recognized by computer"
http://discussions.apple.com/thread.jspa?threadID=1444289&tstart=30
It's a common problem, Apple knows, Apple doesn't care, so, if you can, send it back or, better yet, throw it away and save yourself future headaches.

My ipod shuffle 2nd gen wont charge

my ipod shuffle 2nd gen wont charge i even got a new cord and it still wont charge why

Hello pc1850,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iPod's battery doesn't charge
http://support.apple.com/kb/TA44551
Faulty port on the computer
If something is wrong with your computer's FireWire or USB port, it may not supply power to iPod. Note: Only iPod mini can get power from a high-powered USB port using the supplied cable.
Check the connections.
Try another known-good FireWire (or high-powered USB) port on a different computer if available.
If you do not have access to another computer, use the Apple iPod Power Adapter.
Plug in one end of the FireWire cable to the Apple iPod Power Adapter and the other end to your iPod.
Plug the Apple iPod Power Adapter into a working electrical outlet.
If you have an iPod (with Dock Connector) model, connect the FireWire end to the Apple iPod Power Adapter and the dock connector to iPod. Warning: Never plug the dock connector end of the FireWire cable into a computer's FireWire port.
If this resolves the issue, consult your service and support guide to see how you can have the computer's port repaired.
Faulty Apple iPod Power Adapter
If something is wrong with the Apple iPod Power Adapter, it may not supply power to iPod.
Try another known-good electrical outlet.
Make sure all the connections are good. Try disconnecting and reconnecting all connections to make sure they are snug.
Try another Apple iPod Power Adapter if one is available.
Try connecting iPod to a computer's FireWire port using iPod's FireWire cable.
If this resolves the issue the Apple iPod Power Adapter needs to be repaired. You can arrange for repair at theiPod Service Website.
Best of luck,
Mario

My Ipod Shuffle 2nd gen won't update!

I'm having trouble with my Ipod shuffle 2nd gen. Every time I try to update it, it won't update. And when I try to charge it, it will only charge when I'm not using Itunes. I really need my shuffle right now this month because I'm going on important trips and I don't mind listening to the same songs I already have on it but I really would like to have this problem fixed. I barerly got my shuffle 2 months ago, is there anyways I can return it for another one?! Please help!
Windows XP Windows XP

How do you know if won't charge with itunes open? The USB port should be charging unless the PC is off, regardless of what software is running. But if that is the case, eject the ipod and close itunes.
You don't state whether you get any error messages. Does in give you a message the its syncing then finish and no songs transferred? Have you checked your settings on what library (music) it is being filled from?

IPod shuffle(2nd gen) is not recognised by Windows XP

I instaled iTunes software from the website
and transfered the songs to the iPod.
When i unpluged the iPod and turned it ON, the green light on one side is glowing continuously.
I neither responded to any of the button press.
When I plugged it in again, the system was not able to recognise the device.
Do help me resolve the issue.
Thanks in advance
Einstine A J
iPod shuffle 2nd Gen Windows XP
Windows XP

Hello,
I had a similar problem. I posted my problem in this link:
http://discussions.apple.com/thread.jspa?threadID=836301&tstart=0
Would you read that and see if it sounds like something you're experiencing? If so maybe we can both scream for help on here at the same time, and get some answers!

Ipod troubles (shuffle 2nd gen)somebody reply. even if u dont got a shuffle

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