Is Order Entry functionality included in CRM

Hello all!
I have the impression that Order Entry functionality is only available in 'Order Entry (OE)' or 'OPM (11i)' and NOT in the CRM modules - that is you can not only use CRM to enter orders, but you also need to have OE/OPM. Can anyone confirm this?

CRM and Order Capture own the quote schema, not order schema. To do any order processing, you will need to buy Order Management (the new Order Entry) for managing orders. For 11i, ERP has split the Advanced Pricing (QP) from Order Management, so you will need to purchase this separately if you want to do pricing. When you purchase any CRM product, you will get Order Capture, which allows users to place orders into the order fulfillment system. CRM applications can view the existing ERP information, but CRM does not specifically own it.

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CRM 5.0 ISA insert new price condition from order entry screen

In CRM 4.0 we wrote a custom field on the order entry screen that shows the list price (sub 1), we allow the user to change this value (inserts a PB00 price condition in the item pricing) and validates the change is within a certain % of the list price.
The jco method we used in 4.0 no longer exist in 5.0, been using the 55 page IPC VMC PDF in note 809820 but still can't figure out how to replicate.
Any help on what class / method might help us insert a manual price condition from ISA would be appreciated.

It could be possible to use CRM BAdI to do this function.

Problem with Creation of CRM Order via Function Module Test

I am trying to check the order creation process from external systems by using the test function in Tcode SE37 with Function Module BAPI_BUSPROCESSND_CREATEMULTI.
I have created a Test Sequence of the following FMs:
BAPI_BUSPROCESSND_PROCSETTINGS
BAPI_BUSPROCESSND_CREATEMULTI
BAPI_PROCESS_SAVE
BAPI_TRANSACTION_COMMIT
All that I have been able to create so far is an order header without a Sold-to or Ship-to and no items. I am able to populate the Organization data, Header text and Appointments. The only partner function that is being populated is the one that is being automatically picked up from my user master.
For the BAPI_BUSPROCESSND_CREATEMULTI I am populating the following tables:
HEADER 1 entry
ITEM 2 entries
PARTNER 2 entries
ORGANISATION 1 entry
APPOINTMENT 2 entries
INPUT_FIELDS 41 entries
SCHEDULELINE 2 entries
I have created the entries based upon information gained through debugging function module CRM_ORDER_MAINTAIN during the creation of a service order.
It would be interesting to know if anybody has successfully created an order via the SE37 test function and if so, it would be useful to see the data in the relevant tables.

HEllo ,
Write a wrapper to the function module CRM_ORDER_MAINTAIN.
To populate the Text use below code
ls_input_field_names-fieldname = 'REF_GUID'.
INSERT ls_input_field_names INTO TABLE lt_input_field_names.
ls_input_field_names-fieldname = 'REF_KIND'.
INSERT ls_input_field_names INTO TABLE lt_input_field_names.
ls_input_field_names-fieldname = 'TDID'.
INSERT ls_input_field_names INTO TABLE lt_input_field_names.
ls_input_field_names-fieldname = 'TDSPRAS'.
INSERT ls_input_field_names INTO TABLE lt_input_field_names.
ls_input_field_names-fieldname = 'TDSTYLE'.
INSERT ls_input_field_names INTO TABLE lt_input_field_names.
ls_input_field_names-fieldname = 'TDFORM'.
INSERT ls_input_field_names INTO TABLE lt_input_field_names.
ls_input_field_names-fieldname = 'LINES'.
INSERT ls_input_field_names INTO TABLE lt_input_field_names.
ls_input_field_names-fieldname = 'MODE'.
INSERT ls_input_field_names INTO TABLE lt_input_field_names.
CLEAR ls_input_fields.
ls_input_fields-ref_guid = attr_guid.
ls_input_fields-ref_kind = 'A'.
ls_input_fields-objectname = 'TEXTS'.
CONCATENATE 'CRM_ORDERH' order_guid INTO ls_input_fields-logical_key.
ls_input_fields-field_names = lt_input_field_names.
INSERT ls_input_fields INTO TABLE attr_t_inputfields.
Call Order maintain FM to create any order
CALL FUNCTION 'CRM_ORDER_MAINTAIN'
 EXPORTING
 it_text = lp_order->attr_t_text
 it_partner = lp_order->attr_t_partner
 IMPORTING
 et_exception = et_exception
 CHANGING
 ct_orderadm_h = lp_order->attr_t_orderadm_h
 ct_input_fields = lp_order->attr_t_inputfields
 EXCEPTIONS
 error_occurred = 1
 document_locked = 2
 no_change_allowed = 3
 no_authority = 4
 OTHERS = 5.
IF sy-subrc <> 0.
MESSAGE ID SY-MSGID TYPE SY-MSGTY NUMBER SY-MSGNO
 WITH SY-MSGV1 SY-MSGV2 SY-MSGV3 SY-MSGV4.
ENDIF.
Regards
Satish

Any report or Table to see orders with BP partner functions in SAP CRM?

Hello All,
Could anyone help me in getting the table or any report for orders with BP partner functions in SAP CRM?
Would appreciate replying at the earliest.
Cheers
Sreedhar

Hello Bruno,
Thanks very much.
It is somehow helpful for my need but not completly. This is ok when the orders are less in number.
My requirement is how to check the first name , last name and number for contact persons in a list of CRM orders(simply who is the contact person for a list of orders).Let me know for any additional info.
I would apprecaite if you could help me in getting any other way.
Cheers
Sreedhar
Edited by: sreedharhazari2 on Jun 8, 2010 9:18 AM

"Include control entries"-Function

Hello,
i found a SAP-article about a problem im trying to solve - to add a new field to the coding-block (account assignment).
The url is: http://help.sap.com/saphelp_40b/helpdata/es/ba/e92c7dd435d1118b3f0060b03ca329/content.htm
Now they write:
"Using the function 'Include control entries' you can have the system maintain the appropriate system control tables automatically. This makes the new field available in Customizing just like any other. You can delete these control entries as long as there are no Customizing entries related to the field in question.
Although deleting the control entries suppresses the field in Customizing, it still exists on the database and cannot be deleted using standard functions without leading to a loss of data."
Sadly i have no idea what that "Include Control Entries"-Function shall be. Can anyone please guide me in and tell me where i can find or call that function.
Thanks alot and regards,
oliver

John,
If the program has to fire the include / user exit you need to create the project using CMOD and activate the same.
You should not delete the include rather double click and use the same include. You should save that to the customer package and transport it as you will not have access to save anything to SAP delivered packages.
Try to create the include again and the message that you are getting should only be a warning, just hit ENTER and you should be able to proceed further.
Regards,
Ravi
Note : Please mark the helpful answers

Material Division during order entry

We have the Header Division set to Active in configuration and have all divisions, including the material divisions, defined in CRM. In our SD system, we set the configuration to not use the material division as this is being used for another purpose. During order entry in CRM, specifically in the IC, we are getting an error message that the material division doesn't exist. Is there any way to configure CRM to not use the material division?

Hi Seguin,
CRM configuration supports only for header division. There is no configuration for material division as far as I remember. Looks like a custom development
Reward if helps
Regards,
Paul Kondaveeti

How to read and display table data entries from ERP in CRM

Hello experts,
I am new to CRM. I need to read data base entries from ERP in CRM system. What would be the best way to do . The table is a standard SAP table with a custom include (several customer fields). Calling a web service would be the best way..? or is there any other way that I can do it too.
Also, to display these entries what would be the best tool? Should I built my own transaction/report to do it?
Any advise or guidance would be a great kick start to learn the CRM development environment.
Regards,
jaffery

Hi,
Check the below wiki link if it helps.
http://wiki.sdn.sap.com/wiki/display/CRM/Howtodisplayaz-tableinanassignmentblock
Also, you can try an option of transaction launcher.
Hope this helps.
Regards,
Chandrakant

How to make sales order entry mandatory in CO01

Hi,
I have a scenario where the system should not allow to create production order without the reference of sales order.
I can achieve this by using transaction code CO08.But in some special cases i have to use CO01 transaction for creation of production order.Will the system prompt for sales order entry through Co01 transaction.
Regards
Sreenath

Hy Sreenath,
For this you have to use User Exit.
- Enhancement when Creating an Order :-
PPCO0006 Enhancement to predefine fields in order header
- Enhancement During Order Release :-
PPCO0021 Enhancement for Order Release
Better will be create saprate Order type for such type of requirements and then include that order type in User Exit.
Regards,
Dhaval
Edited by: Dhaval Choksi on Aug 7, 2008 6:12 PM

Partner selection at sales order entry: ship-to's flagged for deletion

Hi All,
I need some inputs for the following issue.
For Partner selection at sales order entry level: ship-to's flagged for deletion are also proposed as it is entered in customer master. I dont want to delete the ship-to's marked for deletion in the customer master.
In short - only the ship-to's that are not marked for deletion should get populated.
Kindly suggest if there is an userexit for the same.
Regards
KCB

Hi,
You can try Blocking option for the particular Ship to Party.
But this will not disable it appearing in the Partner Function Selection Pop up.
Once you block it; though it appear in the selection pop up, you cannot select & proceed, as it gives a error message.
You can set this block in 2 ways.
1 - Tx: XD05
Go to the Tx give the customer number, sales area & Pres enter.
There you can set different type of blocks depend on your scenario.
Save
2 - Tx: XD02
Go to TX, Give the Customer number (Ship to Party) & go in. Since you have marked him as a delete, you'll get a warning message there too.
Select Menu option -> Extras -> Blocking Data
You'll coime to the same screen as above.
Maintain relevant blocks & Save
Check whether it satisfy your requirement.
Best regards,
Anupa

Aseembly order entry in sales order--item schedule line--Procurement tab

Hi all,
i created a Sales order which includes BOM explosion under which i am trying to seek Assembly order no under Item -- schedule lines-- procurement tab.
currently i am not getting any such data in the particular screen at all.
can anyone suggest if any IMG activity is missing which needs to be configured for geeting the same(assembly order entry inside sales order screen.)
antipitaing replies.
-ujjwal

Hi
Just try once as below.
Do not create it as a BOM material first of all.
For the Main-item, change the Item category group in the Material master to "0001" and save.
Ensure the Item category assignment in VOV4 as
Order type + Item category group (e,g. 0001) -
> Item category (TAK).
Now, create the new order for the Main-item, manually add the sub-items in the sales order, specify the "Hgh level item number" (item number of the main item) > click enter > save.
Now, in VA02, check schedule line > Procurement tab.

How to add Purchase Order entry using B1WS?

Hi,
I have implemented B1WS in DI server, I am trying to add purchase order entry, but after adding it via B1WS, I am not able to find entry in SAP;
My code using B1WS:
public void SAPPurchaseOrder(string _SID)
            _PIService = new PurchaseInvoicesService();
            Document doc = new Document();
            doc.Address ="ab";
            doc.AgentCode = "ab";
            doc.BaseAmountSCSpecified = false;
            doc.CardCode = "VEND7";
            doc.CardName = "Baker & Taylor";
            doc.DocDate = DateTime.Now.Date;
            doc.CreationDate = DateTime.Now.Date;
            doc.DocType = DocumentDocType.dDocument_Items;
            doc.DocumentStatus = DocumentDocumentStatus.bost_Open;
            doc.BaseAmount = 100000;
            doc.DocCurrency = "USD";
            MsgHeader msgHeader = new MsgHeader();
            msgHeader.SessionID = _SID;
            msgHeader.ServiceName = MsgHeaderServiceName.PurchaseInvoicesService;
            msgHeader.ServiceNameSpecified = true;
            _PIService.MsgHeaderValue = msgHeader;
            _PIService.Add(doc);
Also, I found error while I have use "ADD FUNCTION" as;
can not empty list of tables, doc1, doc3 and doc10
Please suggest me a proper entry flow or code to implement.
Thank you.
Piyush
(Rob IT team - Parabox Media Group)

Hello,
Just like DI API, you need add doc lines to purcahse order, here is a sample to add a purchase order.
Public Function Add() As DocumentParams
            Dim myPOParams As DocumentParams = Nothing
            Try
                ' Create Input parameters
                Dim poDoc As Document = New Document
                poDoc.DocDueDate = Date.Now
                poDoc.CardCode = "V10000"
                Dim docLine1 As DocumentDocumentLine = New DocumentDocumentLine
                docLine1.ItemCode = "A00001"
                docLine1.Quantity = 1
                docLine1.TaxCode = "NY"
                poDoc.DocumentLines = Array.CreateInstance(docLine1.GetType(), 2)
                poDoc.DocumentLines.SetValue(docLine1, 0)
                Dim docLine2 As DocumentDocumentLine = New DocumentDocumentLine
                docLine2.ItemCode = "A00002"
                docLine2.Quantity = 1
                docLine2.TaxCode = "NY"
                poDoc.DocumentLines.SetValue(docLine2, 1)
                ' Create Service
                myPOService = New PurchaseOrdersService
                ' Create Header
                Dim msgHeader As MsgHeader = New MsgHeader()
                msgHeader.SessionID = GlbData.sessionID
                msgHeader.ServiceName = MsgHeaderServiceName.PurchaseOrdersService
                msgHeader.ServiceNameSpecified = True
                myPOService.MsgHeaderValue = msgHeader
                ' Call command with output return
                myPOParams = myPOService.Add(poDoc)
                MsgBox("Purhcase Order added: " + myPOParams.DocEntry.ToString(), MsgBoxStyle.DefaultButton2)
            Catch ex As System.Exception
                MsgBox(ex.Message, MsgBoxStyle.DefaultButton2)
            End Try
            Return myPOParams
        End Function
Kind Regards
-Yatsea

I want a push button for line items in my sales order entry screen.

Hi,
I want a push button for line items in my sales order entry screen.
How can I do so?
Thanks.

Hi Kumar ,
To have a push buttons you need to first assign a pf-status .
here a sample code for a push button and its handling :
set pf-status 'SELECT' .
at user-command .
describe table t_lpr lines w_lines .
case sy-ucomm .
    when 'SELECTALL' .
      set pf-status 'SELECT' excluding 'SELECTALL' immediately.
      do w_lines times .
        read line w_line field value w_check . " INTO W_CHECK .
        if w_check = space .
          w_check = 'X' .
          modify line w_line field value w_check.    "INTO W_CHECK .
          add 1 to w_line .
        endif .                        " IF W_CHECK = ' '
      enddo .
Thus when you say pf-status say 'select' , Double click on that and you find a screen eher you can select icons and assign a function code to it!
Hope it helps!
Much Regards,
Amuktha .

Order entry user exit flags

I have a problem that I have tracked down to the code below.
In order entry through EDI, if a material is not on the customers buying list it is rejected by setting ABGRU. The problem occurs when the last 2 lines are rejected we get strange error messages like customer not maintained in dist channel xx or posting date is in the past.
At the end of the inbound orders user exit (EXIT_SAPLVEDA_001 include ZXVEDU03), we do this (see below) but I do not know why we set flag PBES = 'X' ?
What does it do?
When I remove the line setting PBES, it is OK
But before I can make a change to the live system I need to know what this does. Pls help
Update output parameters
    IF NOT xvbap-abgru IS INITIAL.
      d_flag_p      = dd_flag_p.
      d_flag_p-pbes = 'X'.
      d_flag_p-pde1 = 'X'.
      dd_flag_p     = d_flag_p.
      dxvbap        = xvbap.
Update Material No if mapped from EAN Code
    ELSE.
      dxvbap        = xvbap.
    ENDIF.

Hi,
You can maintain Production Storage location in BOM as well as you can maintain also in Material Master--> MRP-2 View--> Production Storage location.
So system will by default take the respective storage location and user need not select each time manually.
For this purpose, you need not implement any exit.
Revert in case any doubt.
Hope this solves your problem.
Regards,
Tejas

Order Entry Without Pick Release And Ship Confirm

I would like to create a sales order in Order Entry (Release 11), but due to some integration requirement, I do not want to go through the Pick Release And Ship Confirmation process but then I would like to go through the AR interface and Autoinvoice process. Are there some interface tables that I can update and processes that I can submit in the background to simulate the Pick Release and Ship Confirm processes. Your advice is much appreciate. Thank you and God bless you.

Speaking as a functional person you can create an Invoice Only cycle, and it will not need to go through the Inventory module, requesting the Pick Release and Ship Confirmation. <BLOCKQUOTE>quote:<HR>Originally posted by williamson ():
I would like to create a sales order in Order Entry (Release 11), but due to some integration requirement, I do not want to go through the Pick Release And Ship Confirmation process but then I would like to go through the AR interface and Autoinvoice process. Are there some interface tables that I can update and processes that I can submit in the background to simulate the Pick Release and Ship Confirm processes. Your advice is much appreciate. Thank you and God bless you. <HR></BLOCKQUOTE>
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Orderwise, operation wise service entry sheet(Including services ) report

Dear Expert,
Can we get Orderwise, operation wise service entry sheet(Including services ) report. with details like order type,service product, address, customer number(if any) etc.
Regards,
Vishal Thacker

i dont think any std report is available with all these data. you may have to configure yourself
you can consider the following tables ESLL ESSR ( for S E )
AUFK, AUFM for order , VIQMEL for notification
MESG, MKPF for goods movement

Is Order Entry functionality included in CRM

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