Is the X1 hardware really this bad?

I have been a very long standing Comcast triple bundle customer, one who really doesn't have major issues with the company..until now. I recently signed up for the x1 service as it would save me money and I'd pick up a few channels as well...but so far it has been an unmitigated disaster. I am wondering if all their equipment and service is this bad, or am I the exception... First, I had a lot of trouble installing the cable modem/gateway. It should be plug and play, but it took an hour on the phone with tech support. Next came the x1 dvr install...which didn't happen. The supplied box would not accept input from the remotes I was sent (we tried both the 'master' remote as well as the 'slave' remote. So, back on the phone with support. They decided to overnight me another x1 dvr. Much to my surprise, instead of another x1 dvr, I received an old remote that doesn't even work with x1 box. So now I have to wait another week to get another shipment, hopefully this time the right equipment. So I have invested hours of time, and I still have no x1 tv set up..But at least I have a huge pile of junk comcast xfinity hardware sitting around! 

All flat screen TV's emit IR interference of some sort. Some are much worse than others. While admittedly I am a huge plasma TV fan, they are known to be more notorious culprits of this issue, especially older plasma TVs. It can be bad enough to interfere with IR remote control performance. I have seen it many times.
HOWEVER some set top boxes are MUCH more susceptible to this kind of interference. I clearly remember a day not that long ago when you could not have a Pace legacy HD box in the same room with a Panasonic plasma TV. I am sure many Comcast techs would remember this.
Having to set X1 remotes to RF mode is a well known solution and is discussed in this forum almost daily. Sorry your tech or anybody else didn't make the connection. I guess we were not on site and we simply did not have enough information to help you more. That being said, many of us do not use the Comcast remotes and we need IR to work.
cohenfive, I am glad you solved your issues. However please know it is not new. Switching X1 remotes to RF is well known. Comcast boxes having issues with IR signals is also well known. I have written about it before. Some of the X1 boxes appear to have overly sensitive IR receiver windows and they are easily "flooded" which makes the box seem to be locked up. Here is just one thread I wrote: http://forums.xfinity.com/t5/X1/A-Fix-for-the-Search-Box-Popping-Up-By-Mistake/m-p/2355227#M36634

Similar Messages

  • Is The 6280 camera really this bad?

    6280: > k510: >
    Click to enlarge.
    My k510 with 1.3mp take better photos then the 6280 with 2mp.
    And swithcing from low quality to high quality in the options does absolutely nothing.
    So should i replace this phone, or all the 6280 have this poor camera quality?
    Thx in advance.

    i understand, it's just something about nokia's camera phones, the pictures are always not sharp or clear, but sony ericsson i think have the best quality, take the phone back if you don't like the quality of the images, though i don't really need crisp quality
    Nokia N95
    V 20.0.015
    0546553

  • Is the Mac OS really this easy to crack?

         My wife, a therapist, has been required to use computer equipment and file encription that is HIPAA compliant for medical privacy issues. She was told by her trainers that the mac had little to no security and was easily cracked. I was surprised and I told her the mac was pretty secure. I googled teh issue.
         It would seem, from the following link, that I may have been very wrong. Is it really this easy to get into a stolen mac? Can the system password be so easily circumvented? If this is true, even I, who know next to nothing about computer programming, could hack a mac and get to all the data.
    https://www.youtube.com/watch?v=qOq3aiRb57Y

    This is not specific to the Mac. Any time a hacker has physical access to any computer - Mac, Windows, Linux, whatever - data can be accessed almost trivially.
    The only exception to this is data that is properly encrypted. Such data cannot be accessed by a hacker, provided that the encryption is strong, and that the password is strong and not stored somewhere that the hacker can access. On a Mac, you can accomplish this with FileVault, as Bob mentions. Automatic login must be disabled, and the user password must be strong. This will keep an attacker out of your data... unless they can get you to subvert your own system by installing malware, but that's very rare on the Mac.

  • Is the Nokia Repair Centre really this bad???

    Well it's a sad day for me, earlier this year due to a weak design of the 1520 my digitizer cracked. So I finally scraped the £125 required to replace the screen as it's calassed as an out of warranty repair and sent my phone off for repair and that was just the start of the problems.
    So paid the money for a cosmetic out of warranty repair but then no communication on when the phone would be collected or even any communication to acknowledge payment except the money service WorldPay who the transaction went though.
    After numerous calls to Anovo and Microsoft being shoved from pillar to post a nice lady at MS sorted out the collection on behalf of Anovo.
    After a week or so I suddenly had an email from WorldPay saying I had had a part refund but without any explanation.
    I then a few days later received an email from the Nokia Repair Centre but it had no content apart from a failed download message.
    I then checked my phone via the Nokia Technical Support site to discover the phone was now being returned to me, good news or so I thought.
    And today the phone arrived!!!! and it has not been repaired, no explanation as to why not and right from the start no way to actually contact the repair team to even ask them what they are playing at and why the phone was not repaired.
    I am disgusted with the way I have been treated and while I had most of my money returned it has still cost me £12.83 to basically send my phone on a nice little holiday.
    Lets hope this is a one off and not the normal experience customers will receive.
    I have been a Windows Mobile MVP and fan since 2002 and now a Windows Phone technical supporter on forums and MS ExpertZone since it's launch and never experienced such a poor quality of service until now. I really hope this is not the future of things to come. 

    Sorry to learn about your experience, awarner. Given your current situation, we recommend contacting your local support team and inquire about the repair history of your phone: http://www.microsoft.com/en-gb/mobile/contact/.
    Keep us posted with the outcome. 

  • Is Adobe Reader really this bad?

    Hi,
    I've been working on a PDF for a while now, but I have found Adobe Reader to be completely useless. In fact it has hindered my progress greatly. I have to ask if anyone else has found this or if for whatever reason I have just been cursed with these issues. I find many Adobe products useful, but this is too much.
    The biggest problem is that while editing text Adobe Reader will often crash and everything I have edited to that point is lost. When this happens I get an error saying,
    |The instruction at 0x3a32333a referenced memory at 0x3a32333a. The |
    |memory could not be written.                                                             |
    |                                                                                                        |
    |Click on OK to terminate the program.                                                |
    |___________________________________________________________|
    I have no idea what that means and I have not found anything mentioning it. I have tried re-installing Adobe Reader but nothing changed.
    Other problems I have -
         The program constantly seems to be updated information even when I haven't edited anything; the cursor is always flashing between the pointer arrow and the windows blue loading circle, and the program is slow as molasses. when I enter text it takes up to 6 seconds for it to appear on screen. Not to mention the terribly unreliable and glitchy scrolling. I have to spend multiple minutes scrolling up and down hoping that it will stop on where I need to edit.
         Whenever I am attempting to edit a text field and I scroll up to find the information I need that is earlier on the PDF it sucks my view back down to the text field. I recognize this may be an intended feature but with my other problems it is extremely irritating.
    I don't know if my version of Adobe Reader is corrupted or something. It's been doing this since I installed it, and I'm just trying to fill out my Eagle Scout workbook. I am extremely frustrated and tired of using this program, but it doesn't seem there is much of a choice when it comes to editing PDFs.
    I can't imagine that this is the experience most other people have with this program because I know that Adobe is very proud of their software's quality.
    I'm using an HP ProBook 4545s running Windows 8.1 Pro
    System Specs -
         Processor: AMD A6-4400M APU with Radeon(tm) HD Graphics 2.70 GHz
         Installed memory (RAM): 4.00 GB (3.45 GB usable)
         System type: 64-bit Operating System, x64-based processor
    I can't imagine it's a hardware problem because I can't imagine that Adobe Reader with it's homely GUI and seemingly simple construct is very demanding on a system, but it seems good practice to include all the information I can.
    Thanks for any answers that can be provided, I really need this program to be able to work because I have to complete this workbook and time is running out.

    Well if that is the case then it certainly answers my question. Although it raises another, I'm using Adobe Reader XI and I can most definitely open, view, and edit a PDF... well that may be saying a bit much since it does allow for entering text, exporting, and things such as that, but it doesn't do it real well..
    If the answer really is I'm trying to use it for something it's not meant for I can accept that.
    So I'd ask, what can I do in my situation then? I don't need a program for a very long. I only have about 24 days until I can't even work on this project anymore. Is there another program I can use that can edit a PDF that's free?

  • (Nokia N9) Is the video recording really that bad?

    Hello guys, there's some time that I'm using the Nokia N9 and I just can't believe that the video recording quality is that bad, I came from a Nokia C6-01 and honestly, the C6-01 is much much better. The problem with the N9 is that when you move the camera the video become a mess full of artifacts, the auto-focus and the incredible audio recording become irrelevant when the videos don't make any justice for what you expect from HD videos. It's just sad that this only happens when you are moving the camera, if you stand still, the quality is incredible and the audio quality makes it perfect. I bet that the problem is from the low bitrate from the N9 videos. I'm hopeless but I wonder if there's a mod or anything that can be done to make the videos look better?

    The N9 does have an issue on video recording.
    When I was still using the Nokia N9, there are some frame lags and video quality is not at its best. Details are good on me but not as good as my Lumia 710 or the Nokia E7.
    And yet unfortunately, I can't help you on this one.
    If I have helped you in any way, give me a kudos!

  • Is the slice tool really this buggy?? (pics)

    I am trying to create images for a website using the slice tool.
    When I try to create a slice from selection, it looks ok on the artboard (pixel preview mode), but it shifts the whole slice when exporting!
    What am i doing wrong? I have things set to 'align to pixel grid' in the transform options in the main toolbar at the top. I have the document DPI set to 72. And still, slices get misaligned.
    ALSO: the slice select tool, when resizing a slice, seems to snap to invisible things!? I have snapping disabled in the View menu. What is the deal? Is slicing in Illustrator really that broken? Or am I missing something??
    I've tried searching around the net and nothing seems to explain this strange behaviour..

    Hi Sinrise,
    The problem with the save for web feature in both Illustrator and Photoshop is that png files can only be saved as full 24bit colour with true 8bit transparency - the user cannot save, for example, a 16 colour version with full 8bit transparency.
    It means web "optimized" png versions that are output by Illustrator are often far bigger in file size than what is actually possible with other (free) web optimization utilities - at the same quality.
    At this point Gif should be avoided (many reasons), and only be used for smaller animated web graphics. Gif does not support full transparency, only indexed, which means it is either on or off. No 50% transparency is possible in Gif. In the end Gif results in larger versions than Png anyway.
    Jpg is perfect for photo work, but less than ideal for vector and sharp edged artwork, since it is a lossy format and will introduce fringes and rogue pixels and noise along edges. Even with a quality set to over 90% those noisy artifacts will be introduced in your artwork. And it generally results in much larger file sizes (the eagle head below is ~44kb, and still has noise and fringes everywhere at 85%)
    Png is perfect as a bitmap format for illustrative sharp-edged artwork. It also supports full transparency both for true colour (24 bit) and 8bit (indexed) colour modes. And this is where the save for web feature fails abysmally: it does not allow us to save 8bit png files with full 8bit transparency - only indexed, like gif. So either on or off. Therefore tremendously limiting the use of the save for web functionality in both Illustrator and Photoshop.
    Because with 8bit indexed png files we get fringes or ragged non-antialiased edges with transparent backgrounds.
    Here is what I am talking about (open the original image to compare):
    It means that I was able to produce a perfect fully transparent version that is SMALLER than Illustrator's 8bit version with indexed transparency in Color Quantizer!
    Only Fireworks currently has the option to save png images with full transparency and indexed colours. And we know that FW is scrapped. Twisting the knife in the wound even more, Color Quantizer also allows the user to save limited colour palettes of 512, 1024, 2048 and 4096 colours! And a simple to use quality mask tool is available for difficult cases to safeguard essential artwork areas from degrading in colours!
    Now, you might argue that we are talking about a difference in kilobytes - but I would say that my version loads up almost three times faster, and takes up three times less bandwidth. With more images on the page, it means my page's total bandwidth would be improved by 300%-400% (my experience) compared to designers working with Adobe products only.
    And I have far more control over the exported and optimized colour quality, thus on top of that my work  looks better as well in many instances.
    That is why I decided a long time ago to stop relying on Adobe products to do my web optimization. They are antiquated, and have not really been updated in a long, long time.
    ps RIOT (Radical Image Optimization Tool) also does a better job at jpg optimization, and again the user has more control than the save for web option delivers.

  • How in gods name does one navigate around in the latest itunes - (if the first version was this bad apple would have gone broke years ago)

    I have downloaded the latest version of itunes (foolish me) and it is almost impossible to navigate around - are there any instructions to this rubbish - or even better, can I go back to an older version that makes sense?
    I do not even know what version it is because I can't find that either.

    Try this: Ctrl+B, Ctrl+S and Ctrl+/
    iTunes 11 should look a lot more like iTunes 10
    Hope that helps

  • Sun:Iterating the cursor ! Is this bad logic. i.e, using crs.next() method

    Hi friends,
    I have been using crs.next() method for comparing the given string in textbox and in database are equal. If they are equal then it must redirect to other page otherwise it must remain in the same page.
    Please tell me wheter it is bad logic or not.If it is bad logic then tell me the alternate one.
    Thanking you in Advance.

    Are you refering your code in:
    http://forum.java.sun.com/thread.jspa?threadID=5121734&tstart=75 ?
    I don't know about bad logic or not in using crs.next().
    But I am just curious why do you have to iterate the rowset when you can set a query criteria in the rowset? Suppose you have 100 records in your table, sure it is faster to use query criteria for that., execute the rowset, and then check whether the rowset contains a record or not.
    Another alternative is to use tableDataProvider.findFirst(), and then check the existence of the record. That if you use tableDataProvider instead of the rowset directly. (You may find it in JumpStartCycle sample project).
    Also instead of writing these lines:
    // set the rowset to use the Employee database
    rs.setDataSourceName("java:comp/env/jdbc/Employee");
    rs.setCommand("SELECT * FROM srni.EMPLOYEE");
    rs.setTableName("EMPLOYEE");in the login_action(), you may visually create the rowset() and put it in sessionbean.
    That is what I've found in JSC sample projects. In JumpStartCycles sample (you may create it via file-new projects-samples), there is a login.jsp which is quite similar to your login form. Not exactly the same, but the logic is the same.
    rgds

  • Is the customer service really that bad? (possible future customer)

    I'm currently with Brighthouse and I'm looking to switch to a bundle of cable/internet/phone.  Not just here but all across the internet I've read about Verizon's horrible and unprofessional customer service.  Is it bad enough where I should reconsider switching over?  I have Verizon Wireless for my cell phone and haven't had too many issues with them.  If the CS is that bad, does the equipment and internet speed make up for it?
    If it is that bad I would appreciate someone letting me know and saving me the money and hassle.
    Thanks for your help.
    Solved!
    Go to Solution.

    only when you need to talk to someone. 

  • I dropped my iphone and a blue screen came up and the phone reset is this bad ?

    then the phone came back up and is working fine. there are no scraches im just worried if anything is wrong ? also its the iphone 4s

    Give it a day or two and if it's still fine then it's fine.

  • TS4436 hi, when zooming in to capture still images, the image is really blurred and out of focus. is this a hardware issue and is there any solution for this?? or is my device faulty?

    hi, when zooming in to capture still images, the image is really blurred and out of focus. is this a hardware issue and is there any solution for this?? or is my device faulty?

    If you are using the iPhone camera zoom then remember that this is a digital zoom not an optical zoom. The zoomed in area will have fewer pixels and not appear as clear. The more you zoom the worse it gets. It's like cropping a picture after it has been taken.

  • My Wifi doesn´t work. The Wifi icon on top menu bar states there is no hardware connected. How can I resolve this as previously Wifi connection worked perfectly. Is this something that to do with the computer hardware? Please advise.

    My Wifi doesn´t work. The Wifi icon on top menu bar states there is no hardware connected. How can I resolve this as previously Wifi connection worked perfectly. Is this something that to do with the computer hardware? Please advise.

    SkyDaughter29 wrote:
    My current situation: I have soooo many texts on my iphone and I haven't deleted many because I need the information contained in them for future reference and for legal purposes.  I would really like to find a means and way to save them other than on the phone itself. I've done searches for various apps yet I'm not finding what I think I would need.  It appears Apple does not sync the texts between the iphone and my MacBook Pro.
    Try the computer apps PhoneView (Mac) or TouchCopy (Mac & PC):
    http://www.ecamm.com/mac/phoneview/
    http://www.wideanglesoftware.com/touchcopy/index.php
    Best of luck.

  • I bought MacBook Pro a year back I want to know what were the original specs of hardware of this product as I believe that I have been cheated s

    Hi, I bought this MacBook Pro a year back , as I am not a professional and for me Apple is a brand that one can buy any product while eyes shut. I told the sales man at the iStore is DHA, Sector H, Lahore/Pakistan, that I am new to apple and reason to buy this product is that I am going to learn 3dMax and Autocad and photoshop on this machine. He reccomended me this machine that I am using right now. After a year when I found a graphic instructor he checked the hardware and he said that the processor is very old and he was surprised. Herer are the specs :
    MacBook Pro
      Model Identifier:          MacBookPro7,1
      Processor Name:          Intel Core 2 Duo
      Processor Speed:          2.4 GHz
      Number Of Processors:          1
      Total Number Of Cores:          2
      L2 Cache:          3 MB
      Memory:          4 GB
      Bus Speed:          1.07 GHz
      Boot ROM Version:          MBP71.0039.B0B
      SMC Version (system):          1.62f6
      Serial Number (system):          WQ03******ATM
      Sudden Motion Sensor:
      State:          Enabled
    He said that knowing that I am going to use this machine for graphics, they have actually fooled you, Kindly tell me what are the original specs of this machine S# . I believe that iStores are licensed , kindly help me out, I have given a complete price , but it seems i just paid huge price of Apple sign and the body of this machine. Please help me and tell me how to take actions . I will really appreciate.
    Thanks
    Aresha

    Aresha wrote:
    Thanks Kappy, could you please how to contact Apple , through email , I will appreciate if you could kindly guide me where to submit my question as I could not find the email contact. will appreciate your reply. Thank you once again.
    Apple does not provide support via email or publish email contact addresses. You will have to use the other channels that are offered.
    What question(s) do you still want to ask? At worst, you bought a MacBook Pro that had just been discontinued after ten months in production. A week or two before you bought it, it was still the latest 13" model. If you bought it at the very beginning of last February, it was still the latest model then, and the seller didn't know any more than you did about the new models that would be released later that month. While it is a common practice among Mac resellers to offer a small discount on discontinued models after new models are released, resellers are under no obligation to do so, and in any case it is always up to the buyer to determine exactly what he or she is buying and to research whether or not it's fit for his or her purpose. Apparently you didn't do either. If you have any grounds at all for a dispute (which is doubtful in my view), the dispute is with the local reseller, not with Apple, who does not control the pricing or practices of resellers.
    You are probably finding, or have already found, that a 13-inch MBP with only integrated graphics processing is inadequate for the uses you hope to make of it. You will need a more powerful machine with a discrete graphics processor and a larger screen for the work you have in mind. Even the current 13" MBPs wouldn't suffice for that — a 15" MBP is the minimum that would do. Sell your machine to someone whose work will be less demanding, and get a new MBP that will meet your needs.

  • Is this bad usage of the applet sound player

    I have this class for playing audio for my application.
    currently it is a game the is presented in a JFrame but when trying to play audio i kept coming across the use of java.applet.AudioClip for playing audio.
    what i want to know is what i am doing really bad use of this class?
    and if so where should i look to find tips on how to make a better audio class for my game?
    import java.applet.AudioClip;
    import java.applet.Applet;
    public class SoundPlayer {
         public static final int WALL_HIT_SOUND = 1,  BRICK_HIT_SOUND = 2,  POWER_UP_SOUND = 3;
         private static boolean setUp = false;
         private static AudioClip wallHit = null,  brickHit = null,  powerUp = null;
         public void play(int clipID) {
              if (!setUp) {
                   setUp();
              AudioClip clip;
              switch (clipID) {
                   default:
                   case WALL_HIT_SOUND:
                        clip = wallHit;
                        break;
                   case BRICK_HIT_SOUND:
                        clip = brickHit;
                        break;
                   case POWER_UP_SOUND:
                        clip = powerUp;
                        break;
              if (clip != null) {
                   clip.play();
         public void setUp() {
              wallHit = loadClip("wallHit");
              brickHit = loadClip("brickHit");
              powerUp = loadClip("powerUp");
              setUp = true;
         public AudioClip loadClip(String name) {
              try {
                   return Applet.newAudioClip(getClass().getResource("/sound/files/" + name + ".wav"));
              } catch (Exception e) {
                   System.err.println("Cannot open Audio File: " + name + ".wav will not play this sound");
                   return null;
    }Thanks Scott.

    To respond to your first question (Is it bad to use)
    java.applet.AudioClip isn't part of the JavaSound API, so this isn't really the correct forum to ask this question.
    You should go check out a generic applet forum for the question...
    To respond to your second question (What should I use if it's bad)
    javax.sound.sampled.Clip is probably what you should be using for an application to play short sounds.
    /*  To load a clip */
    AudioInputStream ais = AudioSystem.getAudioInputStream(new File("bang.wav"));
    Clip c = AudioSystem.getClip();
    c.open(ais);
    /* To play a clip */
    c.start();
    /* To stop */
    c.stop();
    /* To stop & reset to beginning */
    c.stop();
    c.setFramePosition(0);

Maybe you are looking for

  • Transaction code in CRM

    Hi all, I am looking for T-code list uses in CRM. Please do let me know if you have any. Thank, Sush

  • JSF - selectOneChoice page variable problem

    Hi, I have bound my selectOneChoice component to my data control (view object), the "base data source" in the binding is a variable on the page definition (as described in the adf developers guide). Everything works fine until I navigate away from an

  • Troubleshoot form display to some form respondents

    Why does my form appear in all italics to some users? I used italics for only a few short phrases. I suggested to one respondent she try to view the form in a different browser (she'd been using IE).

  • Gnome-Shell Ibus Anthy Hotkeys don't work

    Hi I installed ibus and anthy and am now able to input Japanese. My problem is that I can't enable or disable Japanese input via hotkey. <Control>space doesn't do anything. I have to go to the top bar and then change the 'Input Mode' from Hiragana to

  • Looking for the progression bar when downloading data

    We are accessing firefox via a compression software, Xgate. The data we download most is a shortened version of the 4day weather charts. There is a way to lower the quality of the detail( a bloke showed us but he is no longer available), but we can't