Issue regarding sales area data in CRM standalone system

Hi Guys,
Currently we are working CRM 5.0 portal standalone system. we have defined a division and assigned it to Organization Structure. But when the user tries to assign the sales area in account management the system gives 2 options like
1.sales organization distribution channel and division
2.sales organization distribution channel and division(as blank)
now the user wants only with the combination of sales organization and distribution channel. Is there any way by which the sales araea without division can be deleted. so that it does not appear in Account managemnt sales area .
Regards
Basavaraj Patil.

Hi Patil,
I couldn't check on my system at the moment.
But I just wonder if this has something to do with Dummy division.
Check that on SPRO (setting for master data org model, there is Dummy Division setting)
Hope this helps.
Gun.

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Prospective Account Sales Area Data on CRM Online

Hi Experts,
I am using CRM2007 SP4, and i am trying to assign Sales Area Data to a Prospective Account on CRM Online. However, unlike a reqular Sold-to account (CRM000) there does not seem to be a Sales Area Data Button where the Sales Area can be maintained for a Prospective account.
The BP Role for the Prospective account is BUP002.
It only seems possible to maintain this through the Web Client. Is there anyway which the Sales Area can be assigned to a Prospective Account through CRM Online.
Any assistance would be appreciated.
Thanks,
Jonathan

Hi Sasha,
I've been checking it in our system (CRM 6.0). The field Price group (cust) from ECC (KNVV-KONDA) gets standard replicated to field Price Group (Cust) on the billing tab of customer data (BP).
No additional customizing or development is needed.
The field is stored in: CRMM_BUT_SET0030-PRICE_GROUP
regards,
Wim

No sales area data in CRM

Hello,
When we download BP or product for R/3, the sales area data are not available in CRM.
We checked :
- in the org model, the flag 'object relevant for determination'
- programs HRBCI_ATTRIBUTES_BUFFER_UPDATE and CRM_ORG_INDEX_CREATE
But no effect.
What we noticed is table CRMD_ORGMAN empty.
Any advice?
Thanks
Regards,
Fred

Hello Frederic,
I also maintained the table T77OMATTR to activate buffering for Service and Sales.
Next I ran the report HRBCI_ATTRIBUTES_BUFFER_UPDATE .
The job runs, but on our system (development and quality) the job is finished after only 4 to 5 seconds, which seems a bit to fast in my eyes.
do you have any idea which tables are being filled by the report?
and has anyone an idea about the time it takes in average to run the report HRBCI_ATTRIBUTES_BUFFER_UPDATE ?
thanks for a reply
davy

Transport Sales Area Data from CRM to R/3

I have created a function module within DSAVE event in BDT so the Sales Area BILLING BLOCK REASON could be updated with a fixed value according to the Sales Area selected by the user.
That worked all right using the standard function module CRM_BUPA_FRG0100_SAVE (within the event), but the real problem is the once you save the new Business or modify it, it does not replicate in R/3 (using Middleware).
I discovered that the function I've created runs after the COMMIT that save the data in the Data Base Tables and also send the information to R/3.
I also tried DSAVC event but I had the same result.
Does anyone has the clue to make the information be sent with the rest of Partner data?
Thank you in advance.
Mariela

Hi,
You can upload products to R/3 from CRM system but you cannot upload organizational model from CRM to R/3.
To upload products from CRM to R/3 do following settings:
Execute transaction: SMOEAC
Select site view and expand site R/3.
Create a R/3 site by specifying the RFC destination of the same while creating new site.
Create a subscription from publication: Material(MESG)
Assign the newly created subscription to R/3 site.
save settings.
Best Regards,
Pratik Patel
<b>Reward with Points!</b>

Tables in CRM- Sales Area Data

Hi,
We have downloaded the Customer Master from R/3 to CRM system. Initial Load was successful and delta is also working fine. We are getting the R/3 sales area data in CRM system when we open a BP.
But here our issue is, we could not locate the sales area data in any of these below CRM tables -
CRMD_ORGMAN
CRMM_BUT_FRG0081
CRMM_BUT_FRG0080
This data we require for BW purpose, Can anyone help me where I can get this data?
The Bdocs coming from R/3 to CRM contains complete sales area data.
Thanks&regards,
kalyan

It depends on the tab you have maintained for sales area.
CRMM_BUT_LNK0011 holds the sales area data for the sales tab on the screen.
CRMM_BUT_LNK0021 holds the sales area data if the shipping tab is maintained.
Similarly if the billing tab is maintained, you ll find the data within the CRMM_BUT_LNK0031 table.
I hope this helps.
Regards,
Gaurav Gera

Sales Area Data isnt replicating from CRM to ECC

Hi Gurus,
We are replicating some BPs of certain groupings from CRM to ECC.
We performed all steps relevant for this task mentioned in Best Practice u201CMaster Data Replication C03u201D. After performing the
steps results are as follows:
u2022     BP General Data is replicating without any trouble.
u2022     When registering sales area data in CRM and trying to get this replication to ECC we see that the BP Sales Area data isnu2019t replicated.
Monitoring SMW01.
The BDOC BUPA_MAIN ended with the following error:
Messages for business partner 0007000362: Fill in all required entry fields
Action already taken:
After reading this message I have reviewed the mandatory fields per Account Group in ECC and mapped them with the CRM ones. Even this changes I still can get sales area data in the ECC BPs replicated.
Is there something I am missing here.
Thanks for your help.

Hi,
Regarding debugging from CRM to R3. Please follow the below steps.
There are 2 methods to debug the Business Partner (BP).
First Method:
1)     In CRM, Go to SM59 -> ABAP Connections => The ECC client -> See if the saved user (in logon details) that is used to connect to ECC from CRM is a Dialog user.
2)     You can use transaction code SU01 to check User Type of User.
3)     Deregister the Queue through SMQS.
4)     Make changes to BP.
5)     Go to SMQ1, Select the Queue name Double Click 2 times then select the Tool bar (Debug LUW).
Second Method:
1)     Put a break point in Function Module SMW3_MFLOW_UPDATETASKBDOC.
2)     Create a BP and before save, type /h to activate debug, Mark update debugging option.
3)     When stops in Function Module u201CSMW3_MFLOW_UPDATETASKBDOCu201D you must be sure to set header-dbgmode = 'X' this will make the BDoc stay stopped in SMW01.
4)     Go to SMW01 and type /h and process the BDoc.
5)     Put a breakpoint in Function Module u201CCRM_UPLOAD_AFTER_MAP_HANDLERu201D and be sure to change LV_SYNCHRON = 'X' this will allow you to connect in ECC.
If the variable LV_SYNCHRON does not have any value, then it will work as background task, if the value is filled with the value u2018Xu2019, then it will allow debugging in R3.
And another point to be noted here is, the user type of the R3 should be Dialog User. If the user is not dialog, then it will not connect with R3.

CRM - Bapi for creating relationship between BPs with sales area data

Hi
I am looking for BAPI for creating relationship between business partners with sales area data in CRM 5.0.
Example - I would like to create relationship type CRMH03.
Bapi BUPR_RELATIONSHIP_CREATE does not allow for maintaining sales area data (Sales org, distribution channel, division).
Does anybody know such a bapi?
Regards
Radek

Hey Radek,
I am actually looking for the same functionality. Were you able to find a solution although no one replied to your question in this thread? If so, it would be very helpful for me to know. Maybe you have to combine more BAPIs in order to add the organization information to the relationship. But I have no idea how.
Best Regards
Mirko

Sales Organization data in CRM

Hello,
We have around 1000 Sales Organizations in a CRM Standalone system that have now to be set in a new CRM system, but we do not have intentions of integrating the two systems. What we are doing is manually taking the data into an excel sheet. But this is rather time consuming in PPSMA_CRM transaction.
Is there a way to directly get the data in an excel sheet from the above transaction? We do not intend to use a BAPI or a custom development for the same.
Would appreciate any help.
Regards
Priyanka

Hi Priyanka,
You can transport the Complete Org from your existing system to the other.
For doing the same use program SE38 , RHMOVE30.
This program can be used to complely transfer your org model.
I am sure we cant upload org from a excel fiel.
Regards
Arun Kumar
Rewards Points if it helps.

Bapi - relationship on BP with sales area data - urgent

Hello,
I am still looking for BAPI for creating relationship between business partners with sales area data in CRM 5.0.
Example - I would like to create relationship type CRMH03.
Bapi BUPR_RELATIONSHIP_CREATE does not allow for maintaining sales area data (Sales org, distribution channel, division).
Does anybody know such a bapi?
regards
Radek

Hi,
U can implement the FM accordingly :
declare the data.
DATA : LT_NEW_ENTRIES TYPE STANDARD TABLE OF BAPIBUS1006_SALES_AREA,
LW_NEW_ENTRIES LIKE LINE OF LT_NEW_ENTRIES,
LT_RET TYPE TABLE OF BAPIRET2..
*Assign the required values
LW_NEW_ENTRIES-SALES_ORGANIZATION = 'O 50000000'.
LW_NEW_ENTRIES-DISTRIBUTION_CHANNEL = '01'.
CALL FUNCTION 'BUPA_PFCT_ADDFUNCTION'
EXPORTING
   IV_PARTNER1           = '0000000569'
IV_PARTNERGUID1       =
   IV_SALES_AREA         = LW_NEW_ENTRIES
    IV_BPFUNCTION         = '00000004'
   IV_PARTNER2           = '0000000568'
IV_PARTNERGUID2       =
IV_STANDARD           =
   IV_TESTRUN            = ' '
   IV_X_SAVE             = 'X'
TABLES
   ET_RETURN             = LT_RET
CALL FUNCTION 'BAPI_TRANSACTION_COMMIT'
EXPORTING
   WAIT          = 'X'.
Hope its useful.
Regards,
Shwetha.

Bapi for creating Sales Area data on Relationship

Hi,
I am looking for BAPI for creating relationship between business partners with sales area data in CRM 5.0.
Example - I would like to create relationship type CRMH03.
Bapi BUPR_RELATIONSHIP_CREATE does not allow for maintaining sales area data (Sales org, distribution channel, division).
Does anybody know such a bapi?
Regards
Radek

hi
try using these
BAPI_BUPA_CREATE_FROM_DATA
BAPI_BUPA_RELATIONSHIP_CREATE
best regards
ashish

Sales area data is missing when Customer contact replicated to CRM

Dear Experts,
I am facing some problem with the Customer Contact replication from isu to crm, problem is when i create a customer contact by using bct0 interaction record is replicated to the crm, when i open the interaction record in the webic i am getting the error maintain the sales area data ,i am manually maintaing the sales are data in the crm could you please tell me why sales area data is missing while replication could you tell me how to rectify this error.I am using the standard transaction type 0010.
Thanks & Regards
Boyz..

Hello Shravanthi,
Have you looked at the screen in the screen painter in ERP (transaction SE51)? Maybe this will give you a clue to what data is missing.
Kind regards,
Johan Wigert

Product sales area data missing in crm

hi, expert
I'm currently having a problem with some of the products that are being replicated from R/3 to CRM.Product sales data initial synchronization is complete from ecc to r3,user create order is ok in crm.After a period of time,product sales area data missing in crm,we don't know when is lost,the problem is that we can't do an order for several products because there's no data in the sales and distribution tab(Sales Org., Distribution Channel) of the product master in CRM.

Hi ,
What you can do is,
Create a request for a material whose Sales Area data is missing in
CRM , and perform the request load in transaction:R3AR4.
And please check whether sales area data flows to CRM.
Put a filter in txn:R3AC1, to download single material or material
range.And before performing an initial load in txn:R3AS,please make
sure that sales area data is missing in CRM.Now, perform the initial
load in txn:R3AS.And please check whether sales area data flows to
CRM.
Check the filter settings in transaction R3AC1 for
object MATERIAL and please make sure that it would bring down all
the expected materials from R/3 along with the sales area data. I guess there is some
filter setting which is blocking it.
Please check the entries you have maintained in table MVKE - the entries
for the sales data maintained here must match with the ones maintained in the
filters.
thanks & regards,
Krishnen
Edited by: Krishnen Subramanian on Aug 9, 2011 8:47 AM

Customer sales area data not replicated to CRM

Hello,
I'm setting up the data replication model for master data based on configuration guide C03.
We have the following customer master situation:
existing customers with nr range 500000 - 599999 and account group A are created in ERP and replicated to CRM.
new customers with nr range 600000 - 699999 and account group B are created in CRM and replicated to ERP.
PIDE settings are fine.
The initial download of CUSTOMER_MAIN en CUSTOMER_REL went well. I've set a filter in CUSTOMER_MAIN on field KUNNR: value between 500000 - 699999. Everytime a sold-to business partner is created in CRM or a customer is created in ERP, the data gets replicated to the other system.
So far so good.
But here comes the problem: when I assign a sales area to a customer created in CRM (nr range 600000-699999) in ERP, the sales area data is NOT replicated back to CRM. When I assign a sales are to customer created in ERP (nr range 500000-599999) in ERP, the sales area is replicated back to CRM.
Do I have to run BUPA_MAIN? I don't think so, because sold-to business partner are already replicated to ERP.
Is the filter in CUSTOMER_MAIN not good? Should I split the nr ranges into 2 rows: 500000-599999 and 600000-699999 instead of 500000-699999
System environment:
CRM 7 EnhP2 (CRM RDS)
ERP 6 EnhP6
Kind regards,
Koen

Hello,
I found the problem. The PIDE was not set up completely: I only set the account group for ERP customer in the 'R3-->CRM' dialog structure. I've added the account group for CRM customers as well, and now customer data of CRM customers added in ERP, is replicated to CRM.
Cheers

CRM 3.0 BP Maintenance - Sales Area Data

Hi Gurus
In CRM 3.0 for Transaction BP
In the Sales Area Data is a Tab for Partner Functions.
In which table is this Partner Function data stored please. Please do not provide a Structure name as I am not technical
Many Thanks
Panduranga

Hi Panduranga, how are you?
The information contained there is in table CRMM_BUT_FRG0081.
Kind regards,
Garcia

CRM BP type Sold-to-party Sales Area Data button not displayed

Hi Gurus,
Currently we are in the system preparation stage, but there's a problem in BP maintenance. For the BP type Sold to Party, the sales area data button is not showing up in the button bar with the General data. I only can see General data and Relationships here.
The sales area has been maintained in the system already and can be displayed in the reference bp. Not sure any config will affect.
Appreciate if anyone can give me a clue.
Rgs, Michelle

Hi,
If you have chosen the role, and the button is not coming up following could be the possibilities:
1. It might sound funny but it is a possibility that You might ALREADY be in the Sales Area data screens. Check if the "General Data" button is active. if it IS active then you ARE in the Sales area data.
2. If not 1, above, then check the authorisation for the id to create BP for Sold to party and / or Sales area.
3. Still No, then check if the screen config for creating BP is std or its a customised one wherein maybe the button has been rendered inactive. You can check by taking an existing BP who might already be a sold to part for a sales area. If this is your first case for a Sold to party then you might look at the screen config for sure.
Do write back if you still need help.
Regards,
Tariq

Issue regarding sales area data in CRM standalone system

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