Issue When you open a book in Adobe Digital Editions, you get an error stating that another user account has the book locked: "E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USER"

Need Help re-install

I would like you to de-authorize ADE and re-authorize ADE using your adobe ID using the below method :
• Launch ADE.
• Press Control+Shift+D (Windows) or Command+Shift+D (Mac)
• You will get an option to De-authorize or Erase Authorization(depending on your ADE version), click it and you are done.
• Exit and re-launch ADE.
• Go To Help-> Authorize Computer.
• Enter your credentials and authorize ADE.
Check if you still get the same error. If so, then the below article should help.
http://helpx.adobe.com/digital-editions/kb/e-lic-already-fulfilled.html
Also, make sure you have the latest ADE 3.0 version installed. If not, you can download the same from the below link.
http://www.adobe.com/products/digital-editions/download.html
Let me know in case you still face the same issue.
Cheers!
~ Arpit

Similar Messages

TS1424 What do you do when you get an error message that says "Network connection has been reset"?

I tried to purchase a song through iTunes just now, and received the above error message about the network connection being reset. I also can't download to iTunes several Apps that have been purchased on my iPad and iPhone. I am using a PC with Windows 7. Thoughts? Thank you.

Disabling the computer's antivirus and firewall during the download and update usually resolves the timeout error.

I upgraded to a new apple mac book pro and now when I try to download to adobe digital edition I receive this error:Error getting License. License Server Communication Problem: E_ACT_NOT_READY

I upgraded to a new apple mac book pro and now when I try to download to adobe digital edition I receive this error:Error getting License. License Server Communication Problem: E_ACT_NOT_READY

What does that have to do with Digital Publishing Suite?
We’d love to help but if does have something to do with it, please give us
some details.

What does it mean when you get a notice saying that ITunes can't verify the identity of the server

file:///Users/Ales/Desktop/IMG_4389.jpg
This poped up when downloading the new itunes version. Should I be worried? If so what do you recommend I do?

Yes, if you don't bother to change your password. You may also want to seriously consider turning on two step authentication.

I am trying to download a book from Books a Million via Adobe Digital Editions and get this error: Error getting License. License Server Communication Problem: E_ADEPT_NO_TOKEN So frustrated right now.

Can anyone assist with this error please?

Having exact same problem, only it's with a book I've paid for, so it hurts more . Any ideas?

I am trying to authorise my Kobo Glo on Adobe Digital Editions but get an error message

The error message says "You can only authorise this computer with an Adobe ID that hasn't been previously used to authorise any other computer or mobile device. Please try again.

Please refer to Can't authorize with a previously used Adobe ID. Hope this solves your problem.

When I plug my ereader into Adobe Digital Editions it opens up multiple copies of books.

I'm having some problems with Adobe Digital Editions. When I plug my ereader into Adobe Digital Editions it opens up multiple copies of books. These are books I've either bought or am borrowing from the library. The books in some cases are no longer even on my computer (returned to library). Is there a way I can stop this? Do I have to uninstall then reinstall Adobe Digital Editions?

Please authorize ADE 3 with same credentials that you used with older version of ADE

When I try to open a downloaded ebook Adobe Digital Editions asks for an unlock code. What is that?

When I try to open a downloaded ebook Adobe Digital Editions asks for an unlock code. What is that?

If the book is PASSHASH enabled then it will prompt for Unlock Code. Please check with your distributor and get the login credentials to unlock.
For more information on PASSHASH refer to, Public Knowledge Base
Hope this solves your problem.

I purchased Premiere Elements 13 a few weeks ago, it downloads without issue, but I can't open it. I get an error message that reads "Elements 13 has stopped working" HELP!!!

I purchased this online, downloaded it without issue, and it won't open. I get an error message that states "Elements 13 has stopped working"
I have removed it and redownloaded it several times, and still no luck... HELP!
When I contacted Adobe support that's all they suggested, to reinstall...

taveliben
What computer operating system?
Uninstall, free ccleaner run through, and reinstall with antivirus and firewall(s) disabled is not a bad idea. But, let us look at some other
factors before that.
1. When you try to open the program, how far do you get....Welcome Screen - clicking on Organizer or Video Editor or other?
Have you tried to open the program directly from the Adobe Premiere Elements.exe file after you have applied Run As Administrator to that file?
2. Does the problem exist with and without the antivirus and firewall(s) disabled? Are you working in a school or company network?
3. Are you working with a pen and tablet device instead of mouse?
4. Is your video card/graphics card driver version up to date according to the website of the manufacturer of the card?
4. Do you have the latest version of QuickTime installed and are you running the programs as administrator?
Let us start here and then decide what next based on the details in your reply.
Besides uninstall/ccleaner/reinstall, we may next try deleting the Adobe Premiere Elements Prefs file or the whole 13 Folder in which it
exists or installing the program in a newly created user account with administrative privileges and trying to run the program from there.
But, let us rule in or out the first 4.
Any questions or need clarification on any of the above, please do not hesitate to ask.
Thank you.
ATR

Every time I try to open an ebook on adobe digital editions on my mac it keeps quitting unexpectedly, what's going on?

Every time I try to open an ebook on adobe digital editions on my mac it keeps quitting unexpectedly, what's going on?

ADOBE please help!
Same PROB!!! ON MacBook Pro......When trying to transfer eBook to Nook ADE crashes!!! I have uninstalled and reinstalled ADE . I have returned the books to my Public Library, and then re-borowed same ....Still ADE crashes.
THE ISSUE:
1. Category: Software Issue
2. Description: Adobe DE crashes each time I try to download this book to my Nook : THE HOUSE ON OLIVE STREET BY Robyn Carr.
ADE also crashes when I try to read it in my Browser
3. Format: eBook - EPUB
4. Title(s): THE HOUSE ON OLIVE STREET
5. Error Message: Message: Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
YOUR SETUP:
1. Operating System: Mac OS 10.9 (Mavericks)
2. Internet Browser: Firefox
3. Installed Software: Adobe Digital Editions
4. Portable Device: NOOK Tablet/Color/HD
OVERDRIVE Help could not replicate...This has continued with other eBooks since

How do i open acsm file on my windows pc? i downloaded adobe digital edition, but it says error, check valuation?

how do i open acsm file on my windows pc? i downloaded adobe digital edition, but it says error, check valuation?
thanks in advance

I'm wondering if that is similar to the issue I've encountered before, where the file association for acsm is not to ADE but a certificate file. If you could try right clicking on the acsm and 'open with' and search for ADE and make sure 'always open with this' is check marked, that may, I repeat may, help.
If you've already done this, I don't know what to say, that's just what I've seen.

How can I open two screens of Adobe digital editions at the same time?

How can I open two screens of Adobe digital editions at the same time?

I doubt that you can. Doesn't the Sound prefpane require you to select just one output device?

My ebooks open in itunes not Adobe digital editions.How do i stop this occuring?

After updating adobe digital editions my ebooks now open in itunes not adobe digital editions. I can change the program that it opens with.

https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem <br />
It is best to use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed a maximum file size of 1 MB.
Then use the '''Browse ....''' button below the '''''Post a Reply''''' text box to upload the screenshot.

When I open I Tunes on my lap top I get a message saying that this version of I tunes is corrupted and I need to re install. If I re install will I lose my music library already created in I tunes?

When I open I Tunes on my lap top I get a message saying that this version of I tunes is corrupted and I need to re install. If I re install will I lose my music library already created in I tunes?

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2

When i try downloading adobe pro i am getting an error message that is saying: The application could not be installed because the installer file is damaged. Try obtaining a new installer file from the application author.

when i try downloading adobe pro i am getting an error message that is saying: The application could not be installed because the installer file is damaged. Try obtaining a new installer file from the application author.

Hi Kashmore,
Seems like the downloaded file was corrupt that could be because of either network restriction or the anti virus might have blocked it. My suggestion would be to try and download the product either by turning off the Antivirus or try a different network.
Cheers,
Kartikay Sharma

Issue When you open a book in Adobe Digital Editions, you get an error stating that another user account has the book locked: "E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USER"

Similar Messages

Maybe you are looking for