Issue with Outlook

I have used Outlook 2007 on my PC for years. I just joined the dark side by buying a Mac to which I have loaded Office for Mac 2011. When I open Outlook  on either machine(Mac or PC) which ever connects to my mail server (gmail) first  gets the
new mail. The next machine is not able to down load  the mail as if it does not exists. I can see it on the web server. If I pull up Outlook on the  PC the mail is down loaded but if I try to pull down my mail on the Mac it is unable to
download the mail. If I do the Mac first the same thing happens the PC would not be able to down load. Is there a setting I need to set HELP so I can down load my mail on both machine? Thanks

If you are using POP3, you should reconfigure the account to use IMAP. Please read the following page on the difference between the two: https://support.google.com/mail/troubleshooter/1668960?hl=en
IMAP will allow your mail client to sync with webmail, as opposed to downloading the messages and storing them on your computer with POP3. You could set POP3 to leave a copy of messages on the server, however whenever IMAP is available it should be used
over POP3. Especially if you access email from multiple computers. 
You can retrieve your Gmail messages with a client or device that supports IMAP, like Microsoft Outlook or Apple Mail.
Enable IMAP in your Gmail settings
Sign in to Gmail.
Click the  gear
in the top right.
Select Settings.
Click Forwarding and POP/IMAP.
Select Enable IMAP.
Click Save Changes.
Note: This setting is not available while using the basic HTML view of Gmail. To enable IMAP, use the standard view instead. Find out more about standard
view and basic HTML view.
Open Outlook or Windows Mail.
Click the Tools menu, and select Accounts
or Email Accounts
Click Add.
Many clients will automatically configure the appropriate IMAP connection settings for your account, but confirm that the connection settings your client configures are the same as what's listed below.
If you're using a client that's not listed above, you can also use the following information to configure your IMAP. If you have problems, contact your mail client's customer support department for further instructions.
Incoming Mail (IMAP) Server - Requires SSL
imap.gmail.com
Port: 993
Requires SSL:Yes
Outgoing Mail (SMTP) Server - Requires TLS
smtp.gmail.com
Port: 465 or 587
Requires SSL: Yes
Requires authentication: Yes
Use same settings as incoming mail server
Full Name or Display Name: [your name]
Account Name or User Name: your full Gmail address ([email protected]). Google Apps users, please
enter username@your_domain.com
Email address: your full Gmail address ([email protected]) Google Apps users, please enter username@your_domain.com
Password: your Gmail password
If your client does not support SMTP authentication, you won't be able to send mail through your client using your Gmail address.
Also, if you're having trouble sending mail but you've confirmed that encryption is active for SMTP in your mail client, try to configure your SMTP server on a different port: 465 or 587.
https://support.google.com/mail/troubleshooter/1668960?hl=en#ts=1665018,1665137,2769074

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    Hi all,
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    25.02.2015 17:08:56 [email protected].. {[email protected]} test 4
    25.02.2015 17:09:38 [email protected].. {[email protected]} test 5
    25.02.2015 17:09:38 [email protected].. {[email protected]} test 6
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    25.02.2015 17:13:55 [email protected].. {}
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    Here is the mailheader form the successfully sent email:
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    Hi,
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    Please feel free to post back with more details.
    Regards,
    Melon Chen
    Forum Support
    Come back and mark the replies as answers if they help and unmark them if they provide no help.
    If you have any feedback on our support, please click
    here.

  • ICloud sync issues with Outlook 2007

    I am currently using Outlook 2007 and want to sync my Iphone 4S with it. I have setup the icloud settings etc and I am having the following issues.
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    When I click on Contact it’s initially blank and says no contacts, if I click on Contacts in Cloud my contacts show up.
    Can you help with these items? Thanks in advance.

    ok...
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    For me, I was able to get a good understanding by looking at the icloud calendar at icloud.com and the outlook calendar side by side. I recommend doing so, and playing around with things so you can figure out how they work.
    With Outlook, you are going to have locally stored stuff (like Contacts), and your cloud-stored stuff (like Contacts in Cloud). That is why you are seeing two different sets of data. It looks like you dont have any locally stored contact, which is fine. All of your contacts are in iCloud (or...Contacts in Cloud), which should correlate to your iphone. again, it might be best to just pull up icloud.com, and put it side by side with outlook. it helped me get a good understanding of how it works.

  • Sync issue with Outlook Calendar

    I just got my first BB - the Pearl 8120.  I installed the Desktop Manager v4.6 off the BB web on an XP tablet pc.  I set it up to syncronize with my outlook 2003.  The sync worked fine for the contacts, however, when it started syncing the calendar, it started up saying it was reading from MS Outlook Calendar and read through the items until it reached 2096/13344.  It stalled for about 30-45 seconds and then started up again until it reached 4613.  It stalled again, but started up again.  At record 6089, a message comes up that says "Intellisync - The operation terminated unexpectedly".  I push "ok" and it returns to the desktop manager.  If I push sync again, it comes up and says "Intellisync - unknown error reported".  I have to close out of the desktop manager and restart to have it sync again.  I tried syncing just the notes and it worked fine.  I also sync'd the tasks with no issues.  However, everytime I try syncing the calendar, it bombs out.
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    I turned off my anti-virus and had the same luck.
    I also went into the advanced section of backup and restore to delete the database (recommendation from BB website technical support), but there are no databases listed at all for the computer databases.
    I have been using hotsync from Palm to sync with my palm.  Active sync is also installed on my system.
    Any ideas?
    Solved!
    Go to Solution.

    Ok- I think I found a solution.  AT&T directed me to a BB document KB01451 which shows you how to turn on advanced logging capability.  Evidently, I had a few records in my Outlook database where the date codes were corrupted for some unknown reason.  I followed the directions to turn on the logging.  Then, do a sync.  After you get the error message, look in the tif.log using notepad and scroll to the bottom of the document.  Within the first few lines, you will see the subject line.  Go into Outlook calendar and go into the advanced find.  Type in the subject line and have the search look for the subject title.  If you have more than one entry with the same name, you can probably figure out the specific record with a location or some other identifying mark.  If not, you need to process all the records you found.  What I did was open up the record - each corrupted record had a reoccurance set.  I went into the reoccurance tab located under tools.  I selected ok and acknowledged the warning it would give me about changes to some events may be changed.  I then saved the appointment.  I then went into the directory of the logs and renamed the logs.  You can also just erase them if you don't want to keep track of them.  By the way, you will probably have to shut down the desktop manager and Outlook in between the errors - you may have to close outlook through the task manager as it gets hung due to the error.  You just have to keep going through the process until you find all the corrupted records - I had 6 in my file of 13k records.  I have no idea why this was happening - the records were from many years ago to a few weeks ago....not a good sign!!  My Palm didn't seem to have an issue with these records, so I don't know why they were an issue with the BB....but I am up and running after several hours of messing with this - hopefully this will help someone else.

  • BB BOLD 9700 sync issues with Outlook for MAC

    Hi Support, 
    I hope that you can help me?  I have been having issues with my BB calendar not being able to sync with my Outlook for MAC calendar.  I am using BB OS 6.0, Blackberry Desktop software 2.2.0 and Mac OS X version 10.7.2.
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    Hello and welcome to the BlackBerry Support Community Forums.
    The BlackBerry Desktop Software needs a local calendar for sync. It does not support the iCloud.
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    -HMthePirate
    Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
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  • Sync Issues with outlook 2007

    here is the issues in a nutshell.....
    1) When I put an appointment into my blackberry as a full day, it syncs with
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    appointment in outlook it changes to a 2 day appointment on my blackberry.
    2) Also when I put an appointment into my blackberry at a specific time eg.
    8:00am meeting it syncs in outlook at 7:00am meeting, one hour earlier…….
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    a resolution…..
    I have downloaded the DST patch for both outlook and blackberry but nothing
    changes…… adjusted both clocks on Outlook and my Blackberry as well.  I have verified that the BIOS clock is also correct.
    I am running the blackberry desktop manager 4.3, Outlook 2007, and have a
    blackberry curve 8310, that has v4.2.2.153 software on it.
    Any help would be appreciated
    thanks in advance

    ok...
    From experience, I can tell you the two calendars are both default calendars with iCloud. 'Work in Cloud' probably doesn't contain any of previous inputs because your iphone probably defaults to your regular calendar.
    For me, I was able to get a good understanding by looking at the icloud calendar at icloud.com and the outlook calendar side by side. I recommend doing so, and playing around with things so you can figure out how they work.
    With Outlook, you are going to have locally stored stuff (like Contacts), and your cloud-stored stuff (like Contacts in Cloud). That is why you are seeing two different sets of data. It looks like you dont have any locally stored contact, which is fine. All of your contacts are in iCloud (or...Contacts in Cloud), which should correlate to your iphone. again, it might be best to just pull up icloud.com, and put it side by side with outlook. it helped me get a good understanding of how it works.

  • Issues with Outlook 2011 since upgrading to Yosemite

    Hi,
    I have reached out to Microsoft for this issue and they are saying it's an issue with Apple, so I don't really know who to reach out to.  I am running Yosemite 10.10.1 on my Macbook Pro.  I have had Microsoft Outlook 2011 for Mac installed on this computer since I purchased it in 2010.  Everything ran fine until I upgraded to Yosemite.  Other than everything running waaaay slower than it did before the upgrade (slower than my Dell, if that tells you anything), my main issue is that my AOL email account will not sync incoming messages correctly in Outlook.  It syncs both of my other email accounts just fine, but the AOL account is off.  It imports only some emails and then it also converts emails that I have read on my phone into blank "no subject", "no sender" messages.  The messages all still show just fine on aol.com and on my iphone.  Very weird.  I have completely uninstalled & reinstalled Microsoft Office, so I am assuming that it's not a problem with office, but with Yosemite.  Any one else have a similar problem? 
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    Thanks!

    In late November I bought a second Macbook pro simply to have assured redundancy .  Friday AOL stopped working on both computers and then another client em using MS server also failed.
    I can read mail but not send ..........  my guess is that it is the last Yosemite upgrade
    I wonder how Timmy would feel if he launched in the Apple jet only to find that it's landing gear would not extend on landing because Gulfstream had sneaked into the hangar and modified the landing gear, knowing that it would fail.     if he can visualize how I feel having been unable to work on a number of critical problems over the weekend. I bought two mac's because I wanted superior performance, not because I wanted to be a software troubleshooter. Simply an inexcusable betrayal of Apples customers ..

  • Calendar Sync Issue with Outlook 2007 / Exchange

    Contacts are syncing fine.
    I;ve tried Outlook 2003 and 2007... same problem with both.
    Here's the error:
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    So here's the only solution I've got so far and obviously it is not ideal...
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  • Apple Mail Font Issues with Outlook

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    Hi Kurt,
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    I always use Arial 12pt for my out going message, but it's frustrating that I have to each time select my text and change the font and point size, (which means my screen message font has to be another font and size otherwise apple mail does not pick up the change). What I, and from what I can see many people, don't understand is most Mail Software (if not all), except Apple mail, don’t have this issue. And if I used a different mail app I can choose my out going font such as Arial 12pt, and the receiver will see the same font (obviously providing it's a websafe font), and I don't need to keep telling the programme to make it Arial every-time I compose a new message. This would save time.
    I know that this ‘gripe’ is not only myself, and that there is a large number of people out there also annoyed by this, and many Apple uses choose not to use Apple mail simply because of this reason. Which is a shame, because Apple mail in my opinion is the best mail app out there.
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    I really really hope Apple does something about it, or at least develop a plugin that we can download to sort it out for those of us who want to use mail as I have described.
    Attachment Tamer has sorted out the whole compatibility and friendliness of attachments, and I can set up how I want my attachments to work, I do it once and don't have to think about it again. I did have to pay for this function. But I should not have had to. this is not a feature I should have had to plugin, it should come standard with Mail, every other mail software does, so it is a user expectation... And the same goes for how we set up our fonts, in Rich Text, I should only need to set it up once and not think of it again, a general out going font should be a standard function.
    As I said, I do ‘put up with it’ mostly because I’m an Apple fan, and In general hugely happy with the Apple products. But should someone have to ‘put up’ with something like this, when it is something so small that should really have been sorted out years ago in the early versions of Mail?
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  • 8130 Sync issues with Outlook 2007

    I have a pearl 8130. My work schedule is sent to my phone but when I sync my phone to the computer, it doesn't show up in Outlook (2007).  I think it might be because of the fact that the organizer field has someone else's name on it... maybe... but I can't find any options in the manager to get around it.  I don't know where the issue is b/c I got this job at about the same time I got a new computer, new version of outlook and the blackberry desktop manager update so... if any one has any suggestions of something I could try it would be greatly appreciated
    -sh

    ok...
    From experience, I can tell you the two calendars are both default calendars with iCloud. 'Work in Cloud' probably doesn't contain any of previous inputs because your iphone probably defaults to your regular calendar.
    For me, I was able to get a good understanding by looking at the icloud calendar at icloud.com and the outlook calendar side by side. I recommend doing so, and playing around with things so you can figure out how they work.
    With Outlook, you are going to have locally stored stuff (like Contacts), and your cloud-stored stuff (like Contacts in Cloud). That is why you are seeing two different sets of data. It looks like you dont have any locally stored contact, which is fine. All of your contacts are in iCloud (or...Contacts in Cloud), which should correlate to your iphone. again, it might be best to just pull up icloud.com, and put it side by side with outlook. it helped me get a good understanding of how it works.

  • Sync issues with outlook and office 365

    one computer keeps getting sync issues. This does not have issues with any other computer in the same 365 account.
    i have already recreated the outlook profile but the error still comes up in the sync issues folder.
    the error log says:
    17:58:39 Synchronizer Version 12.0.6672
    17:58:39 Synchronizing Mailbox 'xxxxxx'
    17:58:39 Synchronizing Hierarchy
    17:58:40 Synchronizing server changes in folder 'Inbox'
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    17:58:53 Downloading from server '[email protected]'
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    17:58:54 Done
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    17:59:07         0X80004005
    Regards Jake Gardner If you found this post helpful, please give it a helpful vote. If it answered your question, remember to mark it as an Answer.

    Hi,
    Do you mean other machines that configured with the same email account don't have the issue?
    Have you ever tried to manually download the Offline Address Book? On the ribbon, go to SEND/RECEIVE tab>Send/Receive Groups>Download Address Book...
    If issue persists, please first check that the Background Intelligence Transfer Service (BITS) service is running:
    Go to Control Panel\All Control Panel Items\Administrative Tools, and then click "Services".
    In the list of services, click "Background Intelligence Transfer Service", and then make sure that the status of this service is set to "Started".
    Outlook uses BITS to connect to the URL that's provided by the Autodiscover service. (Outlook use Autodiscover service to automatically configure themselves for access to Exchange server.)
    Hope this helps.
    Regards,
    Ethan Hua
    TechNet Community Support
    It's recommended to download and install
    Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
    programs.
    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
    [email protected]

  • I am having an issue with Outlook 2011 for Mac.

    Emails show up in my Trash folder that are not trash or junk.  How do stop the Trash folder from snagging my emails? 

    I suggest you post your question on Microsoft's forums for their Mac products, as it's their software you're having issues with:  http://answers.microsoft.com/en-us/mac

  • Tour Sync Issues with Outlook 2003 and Error Code 0x8004fceb

    Hello, I have a Tour with DM 5.0, which I sync with Outlook 2003 on my laptop running Vista O/S.  I am having a problem deleting items from the Tour that I've previously added via a sync with Outlook. 
    Some time after syncing, I delete the items from Outlook and then re-sync.  Instead of deleting from BB, the changes dialog box tells me the items are going to be added from the device to Outlook!!!  If I accept changes so that other calendar items will update (from Outlook to BB), Outlook remains fine, but the items do not delete from BB.
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    Please help.
    Thank you.

    Sorry. I guess I needed to be clearer I have Office SP 2.
    I will tell you that I currently running an older version of iTunes (7.3) because that is the only one that syncs.
    In the newest version of iTunes (and of course the current one) it does give me the option to sync with outlook.
    Message was edited by: obxbound

  • Sync issues with Outlook

    I'm running Outlook on a Windows XP Pro system and syncing with my iPhone 3G S. However, some of my contacts added to my iPhone are not being added to Outlook. I am also syncing Outlook to a database management program called "ACT." Under MobileMe setting are such that "All Contacts" are set to sync with Outlook. Under the ACT sync system, settings are such that data is to be syncronized "both ways." Outlook is the program both other programs sync to, but the problem seems to be with the iPhone to Outlook only, not Outlook to iPhone. Furthermore, some contacts seem to come over fine, so it is only an intermitent problem, but if they don't come over on the first sync, they never come over. Any ideas?

    Copied from this link.
    http://docs.info.apple.com/article.html?artnum=305845
    +Syncing contacts or calendars to your iPhone requires that the latest version of iTunes is installed.+
    +*Contacts must be stored in one of the following compatible contact managers:*+
    +Outlook Express (Windows XP only)+
    +Windows Contacts (Windows Vista only)+
    +*Outlook 2003*+
    +*Outlook 2007*+
    Yahoo!
    +*Calendars must be stored in one of the following compatible calendar applications:*+
    +*Outlook 2003*+
    +*Outlook 2007*+
    Outlook 2002 is not included.

  • Sync Issues with Outlook 2003

    I am having difficulties syncing my iphone with Outlook 2003. My previous post has been deleted. I am seeking assistance in figuring out how I can use the latest version of itunes and the latest firmware update. With both installed, Outlook 2003 does not sync with my calendar or contacts.
    Apple and anyone who reads this and has input, please provide any information you have to resolve this matter. I have followed the instructions pasted to the top of the forum to no avail.

    Sorry. I guess I needed to be clearer I have Office SP 2.
    I will tell you that I currently running an older version of iTunes (7.3) because that is the only one that syncs.
    In the newest version of iTunes (and of course the current one) it does give me the option to sync with outlook.
    Message was edited by: obxbound

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