Issuing material to Service order contractor and tracking it

Hi Experts,
We are creating service activity PR, PO, Service acceptance as per standard SAP. We would like to issue materials to this contractor on free of cost and he would return balance material, if any.
We can reserve material for this activity and goods issue against this reservation (using movement type 221). But this material will be consumed in project.
Is there any solution for this?
Regards,
RSVRMurthy.

Hi Murthy,
From the scenario explaination I believe you make a common procurement for the project and provide it to the service executed by various departments such Electrical Instrumentation etc.
In that case create a Procurement WBS element in your project structure along with the mechanical,electrical instrumentation WBS structure.Make all project related procurements under this procurement WBS element by attaching material through dummy Internal activities(as you cannot attach material directly to WBSE).
Your department WBS element will have all the subcontractor service activities.When you want issue the material to a particular subcontractor activity,make a stock transfer from Procurement WBS element to the WBS element to which the service activity is attached(in your case 1000 M).Till now it will be in the inventory.When the subcontractor provides you the actual consumption data, make a goods issue to that service activity(in your case 800M).
In this way you can track the
1)total procurement of cable
2)Cable lying with each subcontractor
3) actual cable consumption by subcontractor
4)actual material cost realising against the actual execution activity.
But there are some points to be noted,
Hope you will be following Project stock concept, with procurement type being Res+PR for WBS.In this case the reservation will be in the internal activity under with Material(Cable) is attached.That is in the procurement WBSE.So while closing the project you have to clear those open reservation.You have option for clearing open reservations while confirming.As I mentioned earlier the internal activities are dummy, you should have a control key with cost irrelevant.
One more point to note, while issuing the material to the service activity, you have to make a manual issue as there wont be any reservation against this service activity(that is you cannot adopt details of the reservation).
regards

Similar Messages

Problem with MIGO goods issue to a Service Order

Hello All
I have checked through out the forum as well as google and can not find the answer to my issue. Please read the below details and advise....
In MIGO; when trying to perform a goods issue to a service order (created in IW31) I get an error message the document does not contain any selectable items. I can not get passed this. When I use the transaction MB11, it works just fine. I went to the allowed transactions in OMJJ to ensure MIGO was listed as an allowed transaction... and MIGO is listed so I know that is not my issue. It is not related to the service order not being released as it is and plus if it was not released it would not work in MB11. I need this to work for the transaction MIGO....Please someone guide me in the proper direction of what is missing.

Hi Kimberly,
When you post the goods issue as an unplanned goods movement against the order, the reservation is not even read, so it is never updated.
The data that you enter manually in this unplanned goods issue does not even need to match with the data in the reservation: the material, the plant... evrything can be different. The order is just a CO Account Assignment in this case and the reservation is not processed in any moment. This way, it is not possible to close the reservation when posting this kind of unplanned goods issue, as the reservation is not even considered (and, therefore, never updated).
It is only when you post the planned goods issue referencing the order directly when you really post your goods issue with reference to the reservation behind the order. Only in this case is when the data in the posting is checked against the reservation (the material, the plant, etc cannot be changed because they are taken directly from the reservation). Also, it is only in this case when the quantity in the posting is checked against the quantity in the reservation. If we issue the total reserved quantity, the reservation is closed automatically.
In the first case for the unplanned goods issue there is never an automatic update of the reservation because the posting does not even consider the reservation. It is only when you post the goods movement with reference to the order (in MB1A using "To Order..." and in MIGO "Goods Issue + Order") when the reservation is taken into account in the goods movement and, therefore, updated.
You can also refer to the SAP Library:
[http://help.sap.com/saphelp_erp2005/helpdata/en/a5/6337db43a211d189410000e829fbbd/frameset.htm]
It says:
"This withdrawal is unplanned because there is no reservation to be referenced."
An unplanned goods issue with the movement 261 and the order (working as CO account assignment object) is more or less the same as a 201 for a cost center. The cost center and the order are just CO Objects in this scenario.
I hope this helps you further!
Best regards,
Esther.

Prevent Component Issue More than Service Order Quantity

Dear Experts,
We are able to Issue Materials to Service Order(CS) more than the Material Quantity in the Service Order.
Our Requirement is to prevent this . Please help.
Regards,
Shareeq

Dear Tejasg,
Your post was an Useful information.
The required configuration can be done at.
ECC 5.0
SPRO-> Plant Maintenance and Custmer Service ->Maintenance and Service Processing->Maintenance and Service Orders->Funtions and settings of Order Types->Goods Movement for Order ->Define Documentation of Order.
Regards,
Shareeqq
Edited by: K M AHAMED SHAREEQ HUSSAIN on Mar 13, 2010 11:22 AM

Automatic Service Order creation and OBD line item creation - Repair Order

Hi ALL,
I tried to run the Repair process based on the help document of SAP:
Configs Followed:
1) In Material master MRP3 view, strategy group is assigned as 84 (service orders). By default this str.grp is linked with Requirement type SERA and Requirement class 203.
2 ) Requirement class is assigned with appropriate Service order type.
SPRO>Sales and Distribution>Basic Functions>Availability Check and Transfer of Requirements>Transfer of Requirements-->Define Requirements Classes (OVZG)
Actual Assignment:
Reqt. Class Service Order Type
039 SM01
203 SM01
3) Task list is assigned to your Service material - Service product - OISD
Actual Assignment:
Service Pdt Work Centre Plant B Area Gen TL Group Counter Task List Type
R-1001 PC-SERV 1200 8000 62 1 A
4) Check the Requirement class setting indicator for configuration (cnfg)
Actual Assignment:
= mandatory
5) SPRO>Sales and Distribution>Basic Functions>Availability Check and Transfer of Requirements>Transfer of Requirements-->Define Requirements Classes --> Determination Of Requirement Types Using Transaction
Actual Assignment:
Item Category Reqt class Reqt. Type
IRRS 039 SE
IRRE 203 SERP
IRRP 203 SERP
IRAL 040 KE
6) Sales and Distribution>Sales>Sales Document Item-->Assign Item Categories for determining the item category based on usage
Actual Assignment:
Sal. Doc. Type Item Cat. Group Item Usage H. L . Item Cat Item Category
RAS NORM IRRS
RAS NORM R101 IRRS IRRE
RAS NORM R102 IRRS IRRP
RAS NORM R103 IRRS IRAL
Errors Faced:
1. Service Order is not getting created automatically.
Error in SAP - IDES :"A service order has not been found for action 'Repairs'"
2. Also im not getting the automatic creation of the 4th line item(Item Category - IRAL) in the repair order, which in turn stops me from creating the Outbound delivery.
Please HELP !
Regards

Hi PeteA,
Sorry, here it is...
Let me explain the process that has been followed:
1) Initially to start with Service Notification was created with IW51 T-code.
    In that, Sold to party and material # were entered. Then from there directly i go for Create Repair Order from the Action Box.
    Order type for repair order - RAS, and when i save both Service Notification and the Repair gets saved.
    Now, in the repair order, two line items were getting created automatically and the requirement Types for those line items are:
    Line Item I : SE
    Line Item II: SERP
2) After that i take the material in with the help of t-code VRRE.
3) Then, i do the acceptance of the stock ( Technical Check) with t-code QA11.
    Once i do that, i get the Third line item in the Repair Order and the requirement Type for that line item is:
    Line Item III: SERP
Now my query is, Once i do the QA11 transaction i need to get a Service Order automatically but thats not happening.
Also if i create a Service Order manually, and do the repair and do the technically completion of the service order, then i need to get a third line item (IRAL) in the repair order automatically and thats also not happening.
Regards

Restricted issue material in "work order"

Hi All
How to restrict the material at the time of the process of issue material in work order?
we need to restrictive to Not to be wasteful.
any can help my problem?
thankyu..
The pooh

Hi PS
Sorry if my question make you confused. but actually im need to have a system that we can restricted issue material.
In our company have the rule that we can only take some part consumable.
for example :
in one month, we can only take the part just 100 pc. we not allowed to take the part more than 100 pc.
so we must restrict that.
Best Regards,
the pooh

Difference between service order quotation and service contract quotation

Hi,
Can any one differentiate service order quotation and service contract quotation??
appreciated with points
Regards,
Nagi Reddy

Service Order:
A service order is a short-term agreement between service provider and service recipient, in which one-time services are ordered by the service recipient and resource-related billing performed upon completion. Such an order could be, for example, to maintain or repair some equipment, making it necessary to send a technician along with spare parts. These services are usually billed.
Service Contracts:
Service contracts are outline agreements with business partners which define services offered for a particular period. You support service contracts by processing contract-based and planned services.
Service contracts represent long-term service agreements with customers in relation to the content and scope of services guaranteed within specific tolerance limits for certain parameters, for example, within a predefined timeframe.
I hope this helps

Billing Issue for CRM Service Order

Hi Gurus,
I have a question regarding the BPP C69 which is a complete scenario of Service Management. I did complete the config guide C26 which is a pre-req.
I created service quotation, Service order, and Techinician confirmed that service order. In step 4.7 in C69 says that in ECC, I can see the corresponding document in billing due list through VF04 transaction...I executed but I am not able to see any transactions. But I checked in ECC, using T Code IAOMC and I am able to see all the documents which I created.
And I checked the item categories in CRM and they are set for External Billing which is through ECC. Can anybody tell what I am missing. Or is there anyway I can make this Billing work in ECC.
Please let me know.
Thanks,
Sharath.

Hi Raj,
Actually the issue, we'll have 3 kind of materials.
1) Sales Material,
2) Service Material
3) Service Spare Material.
When I did the config guides, they mapped 3 item categories in CRM but in ECC they mapped only for Sales Material. That's why my order which has only service material is not replicated as soon as I added a Sales material...it replicated.
Hope this helps.
Cheers,
Sharath.

Automatic creation of Reservation for Service Order (Return and Repair)

Hi, Looking for your valuable help on Creation of Automatic Reservation
I am working on Return and Repair process at Plant.
1) So far
Service Notification > Repair Order > Return Delivery > Service order . has been done.
now requirement is when i am saving the service order for the Object (Fisnished Goods), in which components required for servicing of material are maintained, when i will save the order a Reservation for the same needs to be reaised to Warehouse automatically.
2) In Repair order all operation and components are not reflecting when i am selecting the line item and going to EDIT > Display Range > All Items in VA02 for which i need to do DP90.(Resource Related Billing)
Please hepl,
Thanks
SUDIP SINHA

Thanks for giving valuable answer,
what if in the service order i am replacing some spare parts along with services when FERT is not under warranty. How the cost will be transfered to invoice. In my case only one service is transfered.
i waqnted to transfer cost of components as well..
Thanks
SUDIP SInha

Error while issue material against production order

Hi,
In our development server recently we have created on ecompnay code and plant by copying the one existing company code and plant, now for this new plant I have created new profit center with KE51 and after that I have create done cost ceneter in that this new profit center is assign now while goods movment with MB1A with movmen type 201, 202 it works OK system is not giving any error but while issue the material against production order in MB1A with movement type 261 system is giving error message
No postings can be made to profit center DUMMYBAOPC in company code MT50
Message no. KM183
Diagnosis
Profit center DUMMYBAOPC cannot receive postings in company code MT50.
this profit center DUMMYBAOPC we use in old compnay code and for this new company code is not activated for new we have new profit center then it is linking to that what can be the solution.
regards,
zafar

Hi,
After asigning new profit center in the Production order problem solve.
regards,
zafar

Service Material in Service Order

Hi All,
In a service order (revenue/non-revenue) is it possible to include service material (from material master) in the operations tab?
My requirement is that the operations which are maintained in service order have to be invoiced to the customer but currently I am maintaining these operations as short text in the service order. At the time of DP90 and subsequent billing these short text operations are not carried forward and thus cannot be invoiced.
Some of these operations are billed according to labour hours and some according to fixed price eg. Washing a car - 50 Rs (fixed) and engine tuning (1 Hr).
Thanks
Sarab

Hello gurus.
...I'm also trying to create a Debit Memo with non-stock items using transaction DP90.
We need to add new text items in the Debit Memo as information in the billing doc.
I have succeeded to debug the DP90 and in function SD_SALES_DOCUMENT_FROM_SM there is a loop where Debit Memo items is beeing created:
* Eigentliches Erzeugen der SD-Positionen aus dynamischen Posten
LOOP AT fsdsm_dli WHERE ref_pos_handle IS INITIAL.
* Füllen der Struktur VBAPKOM
    PERFORM vbapkom_fuellen USING fsdsm_dli
                            CHANGING vbapkom
                                     vbepkom.
* Positionstypenverwendung füllen in Abhängigkeit von der Fakturierform
    PERFORM vwpos_ermitteln USING    space
                                     fsdsm_dli-faktf
                                     i_sdsm_header-agflg
                                     i_sdsm_header-agexi
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* Positionsklassifizierung angeben
    IF i_sdsm_header-agflg IS INITIAL.
      vbapkom-vkgru = vkgru_dyn_posten.
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* Erzeugen einer neuen Position
    PERFORM item_create USING    fsdsm_dli
                        CHANGING vbapkom
                                 da_subrc.
How can I add non-stock items (text items) ?
I guess I need to add value 'TEXT' to vbapkom-vwpos ?
Please advice.

Service Order completion and Gantt diagram

Hello expert,
In resource planning, when a service order is completed (with status "Completed"), the resource assignement in Gantt chart deseppear.
I want that this assignement still displayed in the Gantt diagram and to change only the color when the service is completed.
Do you know if there is some customizing to do it or it's not possible using standard settings.
(I am working in SAP CRM 6.0).
Thank you in advance for your help.
Sami.

Hello expert,
In resource planning, when a service order is completed (with status "Completed"), the resource assignement in Gantt chart deseppear.
I want that this assignement still displayed in the Gantt diagram and to change only the color when the service is completed.
Do you know if there is some customizing to do it or it's not possible using standard settings.
(I am working in SAP CRM 6.0).
Thank you in advance for your help.
Sami.

Field 'material' in service master data and material requisition

Hello, all!
Could anybody say, what is the purpose of field 'material' in service master data ('other' tab) and why system after setting the object type in that tab to 1 'material' will never show service in search help?
This first question comes from the second problem: I thought that I can make a service group, containing materials and services (like routings in PP), so system will be able to make material requisition for a case in automatical manner.
But now I'm confused. It looks like material requisition can only be made manually throught NMM7.
Is there any abilities to make requisition in automatical manner?
Thanks a lot!
Edited by: Pavel Sidorov on Feb 15, 2008 4:30 PM

Hi Pavel,
ad1) we support the creating of services based on material consumptions via service rules. Users are able to activate services rules which generate services based on the material consumption per case. But we need two entities material and services. Service rules are running automatically and no further manual work is necessary.
You will find the Service rules via IMG -> Patient Billing -> Service Rules. Service Rule R24 is the relevant service rule to generate services based on matierial consumption.
ad2) The field object type is not been used in Patient Management. It is only used by our clinical partner solution i.s.h.med. I understand that this field is confusing and not very well documented. In Patient Management we use the service master only for "services". i.s.h.med uses the field "material" and "personel" (e.g. physicians time). But it has no relevance for Patient Management.
Best regards, Robert
Edited by: Robert Mathiowetz on Feb 28, 2008 2:51 PM

Serial No. tobe assigned to issue material in prod order confirmation scree

Hi,
have one material to be issued against production order in CO11N, this issued material should get one serial number atomatically.
regards.

Dear,
In an Production order CO01/CO02 allows the user on header level to assign serial numbers to the production order.
For component you can not do this in confirmation screen For the work around refer this link,
[Serial Number For Components |Re: Reg serial numbers for components]
Regards,
R.Brahmankar

Service Order Costs and Revenue

Hi,
Can you please let me know how to find costs and revenue related to service orders?
what tables to go to?
Thanks,
MS

Hi Mahesh,
Thank you very much for that quick response.
EKKO is for purchasing documents. Can you please let me know how to use it for my service order?
Thanks,
Maulik Shah

Need order status and tracking number please

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Solved!
Go to Solution.

Well, I have received my laptop in the meantime, despite not having a tracking number.

Issuing material to Service order contractor and tracking it

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