It's impossible to contact anyone!
I reported a fault with my landline on 9/07. Then made an enquiry about it on 11/07 and received an e-mail in which bt stated they were going to contact me within the next 24 h.
I have not received any help to this day. Today I phoned 0330 123 4150 and had my line tested. The automated response was that my line 'appears' to be busy! I ran this test twice. It wasn't busy, it's just not working.
I can't make or receive phonecalls (I bought a new phone - neither old nor new work!), contacting any help seems impossible and they charge us via direct debit as if nothing has happened. I'm very frustrated.
If you would like to try Live Chat they may be able to help you.
If not then
If you would like to contact one of the UK based BT Care Team who moderate this forum, they should be able to help you.
They can be contacted using this link BT Care Team
They normally respond by phone or e-mail, within three working days, however you should get an immediate confirmation, with a tracking number.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.
Similar Messages
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Apple help service is crap. I've been trying to contact someone for 2 days now and can't get through to anyone. My audiobooks have disappeared from my Library - I paid a lot of money for these! None of the 'contact us' buttons get me through to anyone, you get sent electronically from pillar to post and end up hitting a brick wall.What a disgusting service - they can't even design a simple way of contacting them. I thought microsoft were bad but Apple are even worse!
the thing is i never threw away the project plus i have a copy of it lol... it has something to do with me moving the folder im just sure of it. because when i checked the trash when i tried to delete that new folder, its there.... thats the only thing i deleted from the event library window. then the other projects that were useless that i threw away. should i restore those? i havent emptied my trash.
also i could never find where it saves everything... so i just did a search... (im not a very techy guy) plus im unsure how to back it up... if its a feature in the program then i havent figured it out yet...
but i think if i put the "final cut projects" folder back where i took it from it should be fine. im THINKING thats the case. the only problem is i dont know where i got it from. sounds silly i know but i found the folder from doing a search in finder. -
I am so irritated that I cannot discuss my phone issues with a manager. I get supervisors that aren't the smartest, Never return their calls, even though I get plenty of promises. also customer service people who make corrections on my account but never actually do? They do not put notes in my account. list goes on and on....
Only the negative notes are entered into your account so that the next rep has the upper hand in dealing with us. Each step up is really only to the next cubicle. There are no real managers or supervisors. These are call centers you can't see. I tried for a month to get to talk to someone about a problem with my 5th replacement in 10 months only to be handed over to a tier 3 tech...yeah right. The best they could do was an early edge upgrade, for which was a common thing to suggest in any situation. Basically, they try it one way, then pass you off to tier 2 with another option, usually a sales pitch, then the almighty tier 3 who reside above all else and make all the decisions...if you agree to change plans and buy the one phone they are pushing that month.
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Has anyone gotten an email saying your system was missing data and to update? I went to update, gave my email and password just to find it wasn't really Apple
but, wanted my credit card and money. Did not follow up. Where and how do I report this to Apple. Seems impossible to contact them.Forward it to [email protected] and then delete it.
(112838) -
My OS is windows 8.1. Today when going onto itunes it asked me to update to 11.something so I dd. Now I can't access itunes at all. Keep getting an error message. error 127. I've tried repairing. Uninstalling and re installing. Can't seem to contact anyone at apple to get support - just keep going around and arond on their contact page.
Log in to the Developer forum. You will find instructions on how to install the lastest beta. Your problem is the beta you have installed has expired. All of them did on October 5; you will find hundreds of threads discussing this. If you have a beta it is assumed that you will continue as a beta tester, so a simple update using iTunes will not work.
If you no longer want to be a beta tester install the GM 7.0.2 by restoring from iTunes using DFU mode. -
HT201210 after updating my my Iphone 4 I lost all contacts - anyone else - how to resolve?
after updating my my Iphone 4 I lost all contacts - anyone else - how to resolve?
If updating to iOS 7 caused your contacts to disappear, please call your AppleCare number and tell the advisor your issue. He should have you escalated to a senior advisor in which they can further assist you as far as trying to get your contacts back to you.
Source: I am an AppleCare advisor. -
At once impossible to contact the Muse servers
At once impossible to reach the Muse servers when I try to publish my site.
Question: can I use al the files of Muse in my computer if I re-install Muse?Dear Vivek,
with your help it’s possible again to publish my site.
Thanks you again. Ary
Op 16 mrt. 2015, om 12:34 heeft VivekPassan <[email protected]> het volgende geschreven:
At once impossible to contact the Muse servers
created by VivekPassan <https://forums.adobe.com/people/VivekPassan> in Help with using Adobe Muse CC - View the full discussion <https://forums.adobe.com/message/7301806#7301806>
Hello,
please do the following steps and you will be all set.
1. Sign out from Muse By going to Help > Sign out. (if you see the option to do that)
2. Sign out from Creative Cloud Application. (Steps are mentioned in the link Sign out, Sign in | Creative Cloud Desktop app <http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html>), then Quit Creative Cloud Application.
3. Rename the "OOBE" folder to "OOBEold"
MAC : (This folder can be found at Finder > Go > Go to Folder> Type ~/library/application support/Adobe > Hit return)
Widows : ( This folder can be found at C:\Users\<username>\AppData\Local\Adobe )
4. Relaunch Muse, Sign in with your Adobe ID.
Please let me know if the steps above do not work or if you have any confusion.
Regards
Vivek
If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7301806#7301806 and clicking ‘Correct’ below the answer
Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:
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To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"
Start a new discussion in Help with using Adobe Muse CC by email <mailto:[email protected]> or at Adobe Community <https://forums.adobe.com/choose-container.jspa?contentType=1&containerType=14&container=47 61>
For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624 <https://forums.adobe.com/thread/1516624>. -
I have deleted a contact but it has reappeared when I go to message in search but not stored as a contact anyone know why ? Please
It's stored in your autocomplete cache memory, which is separate from your contacts. Unless something has changed recently, the only way to remove it would be to restore the phone as new, without using your backup. You could check over in the Using iPhone forum to confirm this.
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Why not contact anyone to fix. So I paid annually.
Why not contact anyone to fix.
So I paid annually.Adobe has "live chat" as one of their several methods of help. That's online through your browser. They have phone help available, and via email. These forums are designed for user to user primarily, as I have done with you. Those other options are listed on the overview page of this forum and many other places including through the help menus of each program.
Kevin Monahan and a few other Adobe staffers do post here quite frequently though. They do not jump in on every post but normally the ones that may require more technical knowledge.
Neil -
I need to have my authorizations reset for Digital Editions, but cannot contact anyone at Adobe.
I need to have my authorizations reset for Digital Editions, but cannot contact anyone at Adobe. Would like to purchase new devices for my reading, ubt need reset before I can. How do I get in touch with someone at Adobe. Everything on web site just goes in circles.
Adobe Live Chat: http://www.adobe.com/support/chat/ivrchat.html,
or as a slight short cut try http://helpx.adobe.com/contact.html?product=digital-editions&topic=using-my-product-or-ser vice
Click on 'I still need help' and then you should see 'Chat with an Agent' at the bottom of the page.
'Ask our experts' will indeed just lead you back to this forum.
Sometimes you will get ‘Sorry! All agents are busy— please check back soon.’
Don’t refresh the page, just hang on and it should eventually go to ‘Chat Now, an agent is available’.
They can reset your authorizations, and then you must reauthorize any devices you still need.
(Unfortunately, Adobe haven’t got round to an admin website for viewing and editing authorizations.)
Some of the representatives haven't been properly trained and don't know what to do (and claim there is nothing they can do);
in that case the only way seems to be to give up that chat and try another session hoping for a properly trained representative.
If your problem is with another device using Overdrive, Bluefire, Aldiko or similar third party app, it is recommended not to mention that app when on the chat, just mention that you have run out of authorizations (E_ACT_TOO_MANY_ACTIVATIONS) . Thanks to AJP_Bear for that tip.
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HT1933 APP store impossible to contact
I bought an APP which crashes and now my iphone has frozen, Apple say use your receipt to report a problem but they dont email it for days. and they are impossible to to contact. Does anyone know how I can deal with this while I wait and wait for Apple to send me my reciept so I may actually report ythe god **** problem
Go to ~/Library/Caches/com.apple.appstore
Move the Cache.db file from the com.apple.appstore folder to the Trash.
Now go to /Library/Preferences/System Configuration
Move the NetworkInterfraces.plist file from the System Configuratin folder the Trash.
Retart your Mac.
~ (Tilde) character represents the Home folder -
I'd like to express how unsatisfied we have been with Verizon on an issue that has been ongoing now since March 14, 2014. It involves an upgrade on one of our lines. After all these months, phone call with customer service, Tech support, and visits to a Verizon stores, I would hope that there are ample notation on our acct but since I've had to explain the situation on a bi-weekly time frame, I would assume that no one has documented any contacts.
We've been with Verizon for few yrs now and I have always been very satisfied with Verizon who, up until now , always provided excellent customer service in their knowledge, concern, and customer satisfaction. But I have to say, every positive outlook I've had with your company has been wiped clean with the worst service we have received in the last few months.
We upgraded my daughter's phone on 03-14-14 with a Samsung Galaxy Mini from an Iphone 4s. Within 24 hrs, the phone failed. After 2 visits to a Verizon store the next day which took 6 hrs, we still had to return the next day to speak to a manager. The 2 stores advised us to make a CLAIM on the defective phone thru our insurance plan with Verizon. A CLAIM on a 24 hr old phone!! A 3rd visit with a manager finally convinced him to replace the phone with another new phone at the store. Within 2 weeks - issues began to occur with the replacement phone. Several visits more, several calls more with Customer Service, several calls more with tech support which adds up to soooo many of our time taken up to simple have temporary "fixes" is outrageous. If I billed Verizon for my time, perhaps the situation would have been resolved more quickly. Each visit lasts approx 2 hrs, each phone call approx 1-1 1/2 hrs. We are talking at least 2x a month for the course of 5 1/2 months. Plus the time it takes to get the phone back to where she needs it - contacts, apps, internet.
Not once were we offered a new phone or replace the phone. Not until today. Replace the phone with the same phone that my daughter has grown to hate. So basically a 3rd phone - same phone. She is not interested in this phone any longer. She dealt with this phone model for far too long.
Today we were offered to replace the phone with same phone, or pay for a refurbished Iphone 4. So basically she would be going back to her original Iphone 4s before the upgraded WITH a cost. So her upgrade was wasted, we'd paid over $200 for a defective phone, and would need to pay for an even older model Iphone 4 and have to pay for it. Why wasn't she offered a different phone within those 30 days after the upgrade and 6 visits?
Every rep at the stores, every rep in tech support would provide a different reason for the issue. Finally, tech support advised not to download apps. WHAT GOOD IS A SMARTPHONE IF YOU CAN'T HAVE APPS??? We are talking about a 20 yrs college student who attends school in another state. Do you know the trouble she has to go thru to visit a store? To find 2 hrs between being a full time student with 2 jobs to sit on the phone with a tech support or go to a Verizon store? Once-ok Twice-maybe BUT for 5 months?
She's not eligible for an upgrade. She will be stuck with a phone that she had grown to hate. And I with customer service which I've grown to hate.
Finally, The Edge. Trying to find a way to make my daughter happy, I spoke with 4 representative today about the Edge. Each rep gave me 4 different information. 1st rep advised Edge phone could not be used on another line so I could not use a line eligible for the Edge and give that phone to my daughter since she isn't eligible for the Edge. 2nd rep advised that although new phone thru edge must be used by same number that it was eligible for, we could use the current phone o that line for my daughter. My son currently has an Iphone 5 and is eligible for the Edge early upgrade. He would not have to return his Iphone 5 so my daughter could use it. However, all the lines would have to go to the More Everything Plan and share the Data between all our phone lines. 3rd rep advised the cost would almost double from our current $358 to go to the More Everything Plan so suggested to have 2 accounts vs just 1. 4th rep advised not every line needs to go the More Everything Plan, we could not keep the current phone, and my daughter could get a replacement phone but same phone or made exception to offer the Edge early upgrade to my daughter but only after we go thru the replacement program because the phone we send to Verizon has to be in good working order/no defects.
After 5 1/2 months, it is now Verizon that is indicating that we have a defective phone and can't accept it thru the Edge program or we would get billed approx $299 for a defective phone. After 5 1/2 months of me calling in about a defective phone that not one rep replaced because they "fixed" the problem ( by the way, a temporary fix is not fixing, if it was fixed I would have made those calls today or writing this email), I am now being told her phone is defective. She advised to get a replacement phone first, return the old phone, activate the new phone, then call in to get the Edge early upgrade. So my daughter would have to do all this, plus add contacts back, apps and whatever else she needs to use her phone just to turn around a couple weeks later and do it all over again with the new phone thru the Edge program. Once again, we are the ones having to be inconvenienced and go thru all these steps. Did I mention she is going to be studying abroad in Italy beginning Nov? So the idea of having to wait 2-3 weeks for a new phone and having only a week or 2 to test the phone to make sure it's working properly before she's out of the country doesn't sound appealing to me. Verizon has made us have a defective phone for 5 months advising it's in good working order after each and every "fix" but Verizon will not accept that phone if returned in the same condition as a phone in good working condition. Do you see the irony in that?
I have reached my limit and after 5 yrs of my brother in law trying to convince us to switch to AT&T where he works in their Corporate Office, I can honestly say I will not be sad to leave Verizon. Especially when one of your reps simply provided me with the contract end dates to provide to AT&T because they offered to buy out our contract. No effort in customer retention what so ever. That was a phone call on Thursday.
And yes, one of your tech reps tried to convince me of all the hassle it would be to switch and time AT&T would take to buy out our contracts but honestly it was the pot calling the kettle. I am not in the position to discuss hassle and time after 5 months of getting that with Verizon. Did I mention it's my brother in law so we would be getting special treatment and no out of pocket expenses to switch. It was my loyalty and satisfaction with Verizon that has kept me from switching all these years. Something Verizon clearly does not appreciate.
So can you guess where I am with confidence that your customer service department is knowledgable about the plans/offers? Where I am that I can trust what I'm being told?
I know this email is confusing and really hard to understand...perhaps now you will know how i've been feeling--lost and confused with all the mis-information, with a hit and miss phone, and out of time with all the 1 1/2 hr to 2 hrs EACH wasted on this issue.
On top of all this, I can't even find out how to file a complaint with anyone higher up than Customer Service.Jneklason wrote:
~snip~
I know this email is confusing and really hard to understand...perhaps now you will know how i've been feeling--lost and confused with all the mis-information, with a hit and miss phone, and out of time with all the 1 1/2 hr to 2 hrs EACH wasted on this issue.
On top of all this, I can't even find out how to file a complaint with anyone higher up than Customer Service.
I hate to tell you this, but you didn't write an email. You wrote a discussion post on the Verizon Wireless Community forum which is a public peer to peer forum. Unfortunately since you didn't mark your post as a question, the VZW reps that roam this community won't ever see your post. Before you re-post it, don't. Duplicate posts get removed from the community.
I see there were several missteps both by the reps and yourself in your post. First you should have insisted on returning the phone within the 14 day return policy period. Second which Samsung Galaxy mini model did you purchase? The S3 mini or the S4 mini? Did you do any research prior to deciding on this device. The reps at that time deflected the easiest course of action, by trying to get you to replace the phone under insurance instead of returning the phone. The Early Edge payment option requires the current phone on the line using the early Edge must be returned to Verizon Wireless. Did you once considered going to a third party site like Swappa to purchase a gently used device for your daughter? -
Impossible To Reach Anyone By E-mail or Telephone With A Question .
I was going to purchase the Zen Vision M 30 GB MP3 Player until I realized just how difficult it was to get through to these people with a simple question such as "How much is a replacement battery for the Zen M and what is the item number so this can be bought. There was no possible way to email them with this question unless you already purchased a model of some sort, and no -800 number to speak of. If it's this difficult to find out about a battery, what is it like when you need to reach customer service about a problem if by some chance you have one. I'm a little turned off with how customer service avoids answering the question one on one, but they would rather give you trouble shooting ste
ps.
I'm very turned off by this and was wondering if anyone had the same problems before I throw 300.00 away on a Zen M MP3 player. Donny
PS they don't even have a replacement battery listed for this Item and yet they sell the MP3 players themselves. Doesn't make any sense to me.I must add though that it is still nigh-on impossible to get hold of anybody if you do have a problem - you can only phone them if within your st 60 days of warranty, they will only answer e-mails once you've given them your model serial number (and a whole host of other information) and they have satisfied themselves it's still in warranty [and even then it will often be a week between replies] and once it's out of warranty - well.... forget it! Hell will probably freeze over before you actually manage to get some reasonable kind of customer service short of you going to one of their centers and just sit, wait and glare until they deign to look at your unit (as I have had to resort to in the past)!
The only upside is they are generally quite good and I haven't had too many problems with my trusty (if now rather antique!) 60GB Zen Xtra.
Hope this provides some enlightenment to your decision on whether or not to get the unit! -
Impossible to contact a person
I have the Flying Magazine monthly subscription. I got the reciept for my monthly subscription and went to my app to get my latest issue. However it only shows I can buy it for a set amount and not part of my subscription. I can click on the confirm my subscription and it shows I am subscribed but still I am not getting my latest issue.
Clicking on the report and issue and you get sent on a wild goose chase. Trying to get hold of an actual person or an email is super impossible. Trying to use Express lane is useless and the page just shows the little loading thing for hours on end to show the product list (pic attached). The product list never even loads. Sorry, cannot load picture since the support site does not work properly.
Contacting the developer of the app and nothing. They have a single email address:
[email protected]
But there is not reply from that at all.
This is starting to feel like doing business with Microsoft.
Any idea on how to solve this issue?Click Support at the top of this page, then click the link under Contact Us.
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Why do I get "error on page" when I try to contact anyone at apple anywhere?
Why do I get "error on page" when I try to contact itunes billing support?
Yes, I have NI-Watchdog 2.1.5 installed on my FP.
In fact, I figured out what the Error-22011 problem was all about and I'm almost too embarrassed to say. I had Watchdog Configure.vi inside a while loop... so only the first iteration would be error free and for every iteration after that, the hardware would be "already in use". Hence, Error-22011.
I've made it over that hurdle, but I'm still having problems.
Now,I have both Watchdog Configure.vi and Watchdog Clear.vi outside the while loop and I put Watchdog Whack.vi inside the while loop (mainly to monitor the watchdog status output). I also wired the occurrence output of Watchdog Configure.vi to a second while loop in which there is a wait for occurrence.vi wired to a boolean indicator.
If I disconnect the ethernet cable while this vi is running, the program pauses and I get a Labview generated message informing me of a lost connection however, there is no occurrence generated and the watchdog stays in "running" status.
Apparently, I've misunderstood how to implement the watchdog vi's and I'll need someone to set me straight.
Is there anyone who can help?
Thanks,
pmac
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