Item's onorder qty is negative.

Question

hi experts,
I saw some items in my SBO have negative OnOrder quantities. i checked inventory status report and it also shows negative OnOrder quantity, but when I double click the row number to get the detailed information, there are no any quantities in OnOrder column. it's weird.
is this normal or abnormal? how to improve? Thanks....

Answer 1

Hi,
This except is take from the Support Self Help and Library which is located on main support page in the SMP for partners
https://websmp108.sap-ag.de/~sapidb/011000358700000622642008E
NCORRECT COMMITTED/ORDERED QUANTITY
Influence: DB Corruption
Symptoms
Customer might experience one or more of the following scenarios:
Open quantity in Sales order is incorrect
Negative / incorrect quantity in u2018Committedu2019 or u2018Orderedu2019 fields in Item Master Data
Wrong results given by MRP
Available quantity in Pick and Pack manager is incorrect
Cannot issue from WH as going under Minimum Inventory level due to Available quantity is wrong as a result of corrupted Committed / Ordered quantity
Sales / Purchase Analysis for orders give wrong figures
The Orders Balances on the BP Master Data could display negative / incorrect balance
The Open Items List report might show negative / incorrect amounts
The Inventory status report can show differences between the summary and the detailed report (when double-clicking on the row number)
Reason
Incorrect Committed / Ordered quantity of an item is an application error in SAP Business One. The application was fixed in patches.
What to check?
In order to identify affected records, please run the queries below:
Resolution
This is an application error in SAP Business One. The application was fixed in patches.
Please upgrade to the latest available patch and only then contact SAP Support in order to have the Customer data fixed.
Additional Reference Material
Please find more information and scenarios causing this issue in the following SAP notes:
Incorrect Committed / Ordered quantity when changing orders Note 999124
Missing link between base and target documents 1006339
Open items list of orders shows negative / incorrect amounts Note 1020017
Changing quantity of partial delivered Sales order causes incorrect open quantity Note 1027184
Restore Item Balances updates Drop Ship warehouse Note 1042833
Open Quantity in Purchase order after closing a row Note 1050749
Wrong Open Quantity when changing purchase order Note 1053665
Open items list of orders with negative / incorrect values Note 1056987
Incorrect Committed Quantity after Sales Order changes Note 1068929
Incorrect Committed Quantity when changing Sales Order header and row Note 1076849
Incorrect value after Production order updated via DI API Note 1085905
Incorrect Ordered quantity after Receipt from Production Note 1137673
Incorrect Committed quantity after Issue for Production Note 1232036
There are two queries you can run to check this issue:
QUERY 1----
CREATE TABLE temp_calc
(ItemCode nvarchar (20) NOT NULL,
WhsCode nvarchar (8) NOT NULL,
calc_committed numeric(19,6) NOT NULL,
calc_onorder numeric(19,6) NOT NULL,
DECLARE @count_commited numeric(19,6)
DECLARE @count_ordered numeric(19,6)
DECLARE @itemcode nvarchar(20)
DECLARE @whscode nvarchar(8)
DECLARE @buy_number numeric(19,6)
DECLARE @sale_number numeric(19,6)
--create and fill temporary table that holds all BOM ancestors
select i.code as itemcode, father as ancestor, quantity, warehouse
into ancestors
from itt1 i, oitt o
where i.father = o.code
and o.treetype = 'A'
while exists (select 1
                 from ancestors a INNER JOIN itt1 i
                 ON a.ancestor = i.code
                 INNER JOIN  oitt o
                 ON i.father = o.code
                 where not exists (select 1
                                        from ancestors b
                                        where b.itemcode =a.itemcode
                                        and b.ancestor = i.father
                                        and b.warehouse = i.warehouse
                and o.treetype = 'A'
begin
insert into ancestors
select a.itemcode, i.father, i.quantity*a.quantity, i.warehouse
from ancestors a INNER JOIN itt1 i
ON a.ancestor = i.code
where not exists (select 1
                      from ancestors b
                      where b.itemcode =a.itemcode
                      and b.ancestor = i.father
                      and b.warehouse = i.warehouse
end
declare MyCursor      CURSOR
for
select i.ItemCode,i.WhsCode, t.NumInBuy, t.NumInSale
From oitw i, owhs w, oitm t
where i.whscode = w.whscode
and i.itemcode = t.itemcode
and w.dropship <>'Y'
and t.invntitem <> 'N'
order by i.ItemCode,i.WhsCode, t.NumInBuy, t.NumInSale
Open MyCursor
Fetch next From MyCursor
Into @itemcode, @whscode, @buy_number, @sale_number
While ( @@Fetch_Status = 0)
Begin
set @count_commited = 0
set @count_ordered = 0
set @count_commited = 
          --Sales order for not BOMs and sons of Sales type BOMs
               ISNULL((select sum(openqty * (case when r.UseBaseUn = 'Y' then 1 else ISNULL ( @sale_number, 1) end))
               from rdr1 r, oitm t
               where r.itemcode = @itemcode
               and r.whscode = @whscode
               and r.linestatus = 'O'
               --and r.treetype in ('I', 'N')
               and r.itemcode=t.itemcode
               and t.treetype not in ('S','A')
               group by r.itemcode, r.whscode),0)
               --AR Reserved Invoice for not BOMs and sons of Sales type BOMs
               +ISNULL((select sum (i.openqty* (case when i.UseBaseUn = 'Y' then 1 else ISNULL ( @sale_number, 1) end))
               from inv1 i, oinv o, oitm t
               where i.itemcode = @itemcode
               and whscode = @whscode
               and i.docentry = o.docentry
               and o.updinvnt = 'C'--reserved invoice
               and i.openqty > 0
               and i.invntsttus = 'O'
               and i.itemcode=t.itemcode
               and t.treetype not in ('S','A')
               group by i.itemcode, i.whscode),0)
               --Sales order for Assembly type BOMs sons
               + ISNULL((select sum (comittedqty)
                          from (select sum(r.openqty/t.qauntity)*i.quantity
(case when r.UseBaseUn = 'Y' then 1 else ISNULL((select t.NumInSale
                                                                                               from oitm t
                                                                                               where r.itemcode = t.itemcode), 1)end) as comittedqty
                                   ,i.itemcode as itemcode
                                   from rdr1 r, ancestors i, oitt t
                                   where i.itemcode = @itemcode
                                   and case isnull(r.ChgAsmBoMW,'') when 'Y' then r.whscode else i.warehouse end = @whscode
                                   and r.itemcode = i.ancestor
                                   and linestatus = 'O'
                                   and t.code = r.itemcode
                                   and t.treetype = 'A'
                                   group by  i.quantity ,r.itemcode,r.whscode,i.itemcode,r.UseBaseUn) as t
                         group by t.itemcode), 0)
               --Reserve Invoice for Assembly type BOMs sons
               + ISNULL((select sum (comittedqty)
                         from (select sum(r.openqty/t.qauntity)*i.quantity
(case when r.UseBaseUn = 'Y' then 1 else ISNULL((select t.NumInSale
                                                                                               from oitm t
                                                                                               where r.itemcode = t.itemcode), 1)end) as comittedqty
                         ,i.itemcode as itemcode
                         from inv1 r, ancestors i, oinv o, oitt t
                         where i.itemcode = @itemcode
                         and case isnull(r.ChgAsmBoMW,'') when 'Y' then r.whscode else i.warehouse end = @whscode
                         and r.itemcode = i.ancestor
                         and r.docentry = o.docentry
                         and o.updinvnt = 'C'
                         and r.openqty > 0
                         and r.invntsttus = 'O'
                         and t.code = r.itemcode
                         and t.treetype = 'A'
                         group by  i.quantity ,r.itemcode,r.whscode,i.itemcode,r.UseBaseUn) as t
                    group by t.itemcode), 0)
               --Planned/Released Production orders (not Disassembly) for production    --type BOMs sons
               +  ISNULL ((select sum (comittedqty)
                              from      
                                   (select CASE
                                   WHEN isnull(w.issuedqty,0) > w.plannedqty THEN 0        
                                  ELSE w.plannedqty-isnull(w.issuedqty,0)
                                   END as comittedqty , w.itemcode as itemcode
                                   from owor o, wor1 w
                                   where o.docentry = w.docentry
                                   and o.status in ('P', 'R')
                                   and o.type <> 'D'
                                   and w.plannedqty >= 0
                                   and w.warehouse = @whscode
                                   and w.itemcode = @itemcode
                                   group by w.itemcode, w.docentry,w.linenum, w.issuedqty, w.plannedqty)as t
                              group by t.itemcode), 0)
               --Planned/Released Disassembly Production orders for production type
               --BOMs father
               +  ISNULL ((select sum (comittedqty)
                              from      
                                   (select CASE
                                   WHEN (o.cmpltqty+o.RjctQty) > o.plannedqty THEN 0        
                                  ELSE o.plannedqty-(o.cmpltqty+o.RjctQty)
                                   END as comittedqty , o.itemcode as itemcode
                                   from owor o
                                   where o.status in ('P', 'R')
                                   and o.type = 'D'
                                   and o.warehouse = @whscode
                                   and o.itemcode = @itemcode
                                   group by o.itemcode, o.docentry,o.cmpltqty , o.plannedqty,o.RjctQty)as t
                              group by t.itemcode), 0)
set @count_ordered =
               --Purchase order for not BOMs
               ISNULL((select sum(openqty * (case when r.UseBaseUn = 'Y' then 1 else ISNULL ( @buy_number, 1) end))
               from por1 r, oitm t
               where r.itemcode = @itemcode
               and r.whscode = @whscode
               and r.linestatus = 'O'
               and r.itemcode=t.itemcode
               and t.treetype not in ('S','A')
               group by r.itemcode, r.whscode),0)
               --AP Reserved Invoice for not BOMs
               + ISNULL((select sum (i.openqty* (case when i.UseBaseUn = 'Y' then 1 else ISNULL ( @buy_number, 1) end))
               from pch1 i, opch o, oitm t
               where i.itemcode = @itemcode
               and i.whscode = @whscode
               and i.docentry = o.docentry
               and o.updinvnt = 'O'
               and i.openqty > 0
               and i.invntsttus = 'O'
               and i.itemcode=t.itemcode
               and t.treetype not in ('S','A')
               group by i.itemcode, i.whscode),0)
               --Planned/Released Production orders (not Disassembly) for production
               --type BOMs (fathers)
               +  ISNULL ((select sum (orderedqty)
                              from      
                                   (select CASE
                                   WHEN (o.cmpltqty+o.RjctQty) > o.plannedqty THEN 0        
                                  ELSE o.plannedqty-(o.cmpltqty+o.RjctQty)
                                   END as orderedqty , o.itemcode as itemcode
                                   from owor o
                                   where o.status in ('P', 'R')
                                   and o.type <> 'D'
                                   and o.warehouse = @whscode
                                   and o.itemcode = @itemcode
                                   group by o.itemcode, o.docentry,o.cmpltqty , o.plannedqty,o.RjctQty)as t
                              group by t.itemcode), 0)
               --Planned/Released Disassembly Production orders for production type
               --BOMs sons
               + ISNULL ((select sum (orderedqty)
                              from      
                                   (select CASE
                                   WHEN isnull(w.issuedqty,0) > w.plannedqty THEN 0        
                                  ELSE w.plannedqty-isnull(w.issuedqty,0)
                                   END as orderedqty , w.itemcode as itemcode
                                   from owor o, wor1 w
                                   where o.docentry = w.docentry
                                   and o.status in ('P', 'R')
                                   and o.type = 'D'
                                   and w.warehouse = @whscode
                                   and w.itemcode = @itemcode
                                   group by w.itemcode, w.docentry,w.linenum, w.issuedqty, w.plannedqty)as t
                              group by t.itemcode), 0)
               --Planned/Released Production orders (not Disassembly) for production
               --type BOMs negative qty sons
               + ISNULL ((select sum (orderedqty)
                              from      
                                   (select (CASE
                                   WHEN isnull(w.issuedqty,0) < w.plannedqty THEN 0        
                                  ELSE abs(w.plannedqty-isnull(w.issuedqty,0))
                                   END) as orderedqty , w.itemcode as itemcode
                                   from owor o inner join wor1 w
                                   on o.docentry = w.docentry
                                   where o.status in ('P', 'R')
                                   and o.type  <> 'D'
                                   and w.plannedqty < 0
                                   and w.warehouse = @whscode
                                   and w.itemcode = @itemcode
                                   group by w.itemcode, w.docentry,w.linenum, w.issuedqty, w.plannedqty)as t
                              group by t.itemcode), 0)
Insert into temp_calc
select @itemcode, @whscode,@count_commited,@count_ordered
Fetch next From MyCursor
Into @itemcode, @whscode, @buy_number, @sale_number
End
Close MyCursor
select t.itemcode, t.whscode, t.calc_committed as IsCommited_calculation, o.IsCommited as IsCommited_system,
t.calc_onorder as OnOrder_calculation, o.OnOrder as OnOrder_system, o.onhand as OnHand_system, i.canceled ItemCanceled,
(select isnull(max(1),0) from aitm a where a.itemcode = t.itemcode and a.invntitem= 'N') invntItemStatus_changed
from temp_calc t, oitw o, oitm i
where t.itemcode = o.itemcode
and t.whscode = o.whscode
and t.itemcode = i.itemcode
--the line below can be marked as comment in order to see results for all items
and (calc_committed <> o.IsCommited or calc_onorder <> o.OnOrder)
drop table ancestors
drop table temp_calc
DEALLOCATE MyCursor        
QUERY 2----
SELECT DOCENTRY                               
FROM WOR1                                     
WHERE ISSUEDQTY IS NULL OR COMPTOTAL IS NULL 
I think you will need to contact SAP support, however an upgrade is recommened to prevent this from happening in the future, but SAP can correct the data.
Regards,
Paul