ITunes 7.4.1 hangs & has been doing so for entire year!
I am running a dual processor G4 machine with OS X 10.3.9. I have gone through many updates of iTunes and Quicktime, and always my problem remains. I have heard there may be a trigger relating to network activity, but I have yet to read anything on the issue that would clarify whether it relates to what I am about to describe. (In case it is relevant, however, I am on a network that serves to link printers and a cable modem between my Mac and some Windows PCs via ethernet — but this "network" does not involve logging into a remote host.)
Okay, so here's the first of what is a twofold problem: If I want to use iTunes at all, I have to reboot my machine and launch iTunes immediately thereafter so that it loads before any other apps are launched. Even if I do not launch any apps after bootup, simply walking away and coming back later will trigger the problem of iTunes refusing to complete startup. So the gist of it is that if I fail to launch iTunes right after the computer boots, I will see the library load, the status bar complete successfully, and then, at the point where the app/window should appear… nothing. Not even an error message.
The Activity Monitor simply states that iTunes has hung. To get rid of the spinning beach ball, I have to force iTunes to quit. Whenever the launch hangs up in this manner, I cannot even restart my machine because the logout will time out because iTunes is "not responding".
The second component to this problem is that even if I reboot my computer and successfully launch iTunes — which, as I said, is the only way to make it work — I must continue using iTunes without interruption. Why? Because if I let the iTunes app go idle — say if I leave the computer for more than five minutes or launch another application — iTunes, upon my return, will "stop responding"… and again all I see is the spinning beach ball.
As mentioned, there is no error messages whatsoever. In fact, when I view my crash log even the info. I find there (see below) is outdated. I cannot find anything more current than the error that was reported in March of this year (which, incidentally, is probably when all this started — about the same time OS 10.3.9 was installed to a fresh hard drive and my iTunes library was restored to my new drive using my iPod in conjunction with a third party app that spells iTunes backwards… but that's another story).
Please keep in mind that I know next to nothing about UNIX command lines/troubleshooting. I've been using Macs since the '80s and was pretty good at troubleshooting all things pre-OS X, but when OS X came out Apple lost me.
Thus far what I have done mostly amounts to repeatedly verifying/repairing disk permissions (using the install CD). Of course, if repairing permissions had helped, I wouldn't be here . I also downloaded and installed a fresh copy of QuickTime, but that didn't help, either. I've also run all the utilities, and everything turns up fine (I ONLY use OS X for Web surfing and iTunes; there are very few third-party apps installed).
So now that I have given the circumstances, I will conclude this post with a sample from my console/crashlog. It dates back to March and isn't current, but hopefully it provides a clue as to why I've gone through all the iTunes/Quicktime updates and still see the exact same problem persist:
Date/Time: 2007-03-04 20:11:04 -0800
OS Version: 10.3.9 (Build 7W98)
Report Version: 2
Command: iTunes
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Version: 7.0.2 (7.0.2)
PID: 716
Thread: 9
Exception: EXCBADACCESS (0x0001)
Codes: KERNINVALIDADDRESS (0x0001) at 0x096b2000
Thread 0:
0 libSystem.B.dylib 0x90017238 semaphorewait_signaltrap + 0x8
1 libSystem.B.dylib 0x9000ea1c pthread_condwait + 0x270
2 com.apple.iTunes 0x002252fc 0x1000 + 0x2242fc
3 com.apple.iTunes 0x001d5148 0x1000 + 0x1d4148
4 com.apple.iTunes 0x0030e668 0x1000 + 0x30d668
5 com.apple.iTunes 0x0004fcac 0x1000 + 0x4ecac
6 com.apple.iTunes 0x0003ebd0 0x1000 + 0x3dbd0
7 com.apple.iTunes 0x000409a8 0x1000 + 0x3f9a8
8 com.apple.iTunes 0x000a33ec 0x1000 + 0xa23ec
9 com.apple.iTunes 0x001ba4e4 0x1000 + 0x1b94e4
10 com.apple.iTunes 0x001ba55c 0x1000 + 0x1b955c
11 com.apple.iTunes 0x000a50cc 0x1000 + 0xa40cc
12 com.apple.iTunes 0x001ac8f4 0x1000 + 0x1ab8f4
13 com.apple.iTunes 0x000bb514 0x1000 + 0xba514
14 com.apple.iTunes 0x003343ac 0x1000 + 0x3333ac
15 com.apple.iTunes 0x0033b92c 0x1000 + 0x33a92c
16 com.apple.iTunes 0x0034397c 0x1000 + 0x34297c
17 com.apple.HIToolbox 0x962e8e50 DispatchEventToHandlers + 0x150
18 com.apple.HIToolbox 0x962e90c4 SendEventToEventTargetInternal + 0x174
19 com.apple.HIToolbox 0x962fb530 SendEventToEventTarget + 0x28
20 com.apple.HIToolbox 0x963b1cfc _ZN6HIView5ClickEP14OpaqueEventRef + 0x10c
21 com.apple.HIToolbox 0x96400280 HIViewClick + 0x38
22 com.apple.HIToolbox 0x963cd960 HandleClickAsHIView + 0x9c
23 com.apple.HIToolbox 0x9639bac0 HandleWindowClick + 0x204
24 com.apple.HIToolbox 0x9637ce2c HandleMouseEvent + 0x1b8
25 com.apple.HIToolbox 0x9633ebf8 StandardWindowEventHandler + 0xa8
26 com.apple.HIToolbox 0x962e8e50 DispatchEventToHandlers + 0x150
27 com.apple.HIToolbox 0x962e90c4 SendEventToEventTargetInternal + 0x174
28 com.apple.HIToolbox 0x962fb530 SendEventToEventTarget + 0x28
29 com.apple.HIToolbox 0x96309cd4 _Z25HandleMouseEventForWindowP15OpaqueWindowPtrP14OpaqueEventReft + 0x144
30 com.apple.HIToolbox 0x962ff5f0 _Z16HandleMouseEventP14OpaqueEventRef + 0x170
31 com.apple.HIToolbox 0x962f9ad0 _Z29ToolboxEventDispatcherHandlerP25OpaqueEventHandlerCallRefP14OpaqueEventRefP v + 0x1e8
32 com.apple.HIToolbox 0x962e8f0c DispatchEventToHandlers + 0x20c
33 com.apple.HIToolbox 0x962e90c4 SendEventToEventTargetInternal + 0x174
34 com.apple.HIToolbox 0x962fb530 SendEventToEventTarget + 0x28
35 com.apple.HIToolbox 0x962ff44c ToolboxEventDispatcher + 0x5c
36 com.apple.HIToolbox 0x9630f6b0 TryEventDispatcher + 0x6c
37 com.apple.HIToolbox 0x962efbfc GetOrPeekEvent + 0x134
38 com.apple.HIToolbox 0x962efed8 GetNextEventMatchingMask + 0x1c8
39 com.apple.HIToolbox 0x96303988 WNEInternal + 0xa0
40 com.apple.HIToolbox 0x963146a0 WaitNextEvent + 0x4c
41 com.apple.iTunes 0x0019e610 0x1000 + 0x19d610
42 com.apple.iTunes 0x0023b764 0x1000 + 0x23a764
43 com.apple.iTunes 0x0023c2c0 0x1000 + 0x23b2c0
44 com.apple.iTunes 0x00039d58 0x1000 + 0x38d58
45 com.apple.iTunes 0x0023c984 0x1000 + 0x23b984
46 com.apple.iTunes 0x00009ca4 0x1000 + 0x8ca4
47 com.apple.iTunes 0x00009b4c 0x1000 + 0x8b4c
Thread 1:
0 libSystem.B.dylib 0x900078b8 machmsgtrap + 0x8
1 libSystem.B.dylib 0x90007438 mach_msg + 0x38
2 com.apple.CoreFoundation 0x901c2258 __CFRunLoopRun + 0x350
3 com.apple.CoreFoundation 0x901c69e4 CFRunLoopRunSpecific + 0x148
4 com.apple.audio.CoreAudio 0x907504b8 _ZN10HALRunLoop9OwnThreadEPv + 0x104
5 com.apple.audio.CoreAudio 0x907502ec ZN9CAPThread5EntryEPS + 0x30
6 libSystem.B.dylib 0x90024990 pthreadbody + 0x28
Thread 2:
0 libSystem.B.dylib 0x90017238 semaphorewait_signaltrap + 0x8
1 libSystem.B.dylib 0x9000ea1c pthread_condwait + 0x270
2 com.apple.iTunes 0x00224940 0x1000 + 0x223940
3 com.apple.iTunes 0x00310234 0x1000 + 0x30f234
4 libSystem.B.dylib 0x90024990 pthreadbody + 0x28
Thread 3:
0 libSystem.B.dylib 0x900078b8 machmsgtrap + 0x8
1 libSystem.B.dylib 0x90007438 mach_msg + 0x38
2 com.apple.CoreFoundation 0x901c2258 __CFRunLoopRun + 0x350
3 com.apple.CoreFoundation 0x901c69e4 CFRunLoopRunSpecific + 0x148
4 com.apple.CoreFoundation 0x9022ffac CFRunLoopRun + 0x34
5 com.apple.iTunes 0x00208cec 0x1000 + 0x207cec
6 libSystem.B.dylib 0x90024990 pthreadbody + 0x28
Thread 4:
0 libSystem.B.dylib 0x9000b46c select + 0xc
1 com.apple.CoreFoundation 0x901c7668 __CFSocketManager + 0x1fc
2 libSystem.B.dylib 0x90024990 pthreadbody + 0x28
Thread 5:
0 libSystem.B.dylib 0x90017238 semaphorewait_signaltrap + 0x8
1 libSystem.B.dylib 0x9000ea1c pthread_condwait + 0x270
2 ColorSync 0x913e56b8 Z20pthreadSemaphoreWaitP18tpthreadSemaphore + 0x38
3 ColorSync 0x913e49cc _Z11CMMConvTaskPv + 0x28
4 libSystem.B.dylib 0x90024990 pthreadbody + 0x28
Thread 6:
0 libSystem.B.dylib 0x900078b8 machmsgtrap + 0x8
1 libSystem.B.dylib 0x90007438 mach_msg + 0x38
2 com.apple.CoreFoundation 0x901c2258 __CFRunLoopRun + 0x350
3 com.apple.CoreFoundation 0x901c69e4 CFRunLoopRunSpecific + 0x148
4 com.apple.CoreFoundation 0x9022ffac CFRunLoopRun + 0x34
5 com.apple.QuickTime 0x97454f80 QTSNetworkThread_RunThread + 0x80
6 libSystem.B.dylib 0x90024990 pthreadbody + 0x28
Thread 7:
0 libSystem.B.dylib 0x900078b8 machmsgtrap + 0x8
1 libSystem.B.dylib 0x90007438 mach_msg + 0x38
2 com.apple.CoreFoundation 0x901c2258 __CFRunLoopRun + 0x350
3 com.apple.CoreFoundation 0x901c69e4 CFRunLoopRunSpecific + 0x148
4 com.apple.Foundation 0x90a2d160 -[NSRunLoop runMode:beforeDate:] + 0xac
5 com.apple.Foundation 0x90a45d64 -[NSRunLoop run] + 0x4c
6 com.apple.Foundation 0x90a97ffc +[NSURLConnection(NSURLConnectionInternal) _resourceLoadLoop:] + 0x20c
7 com.apple.Foundation 0x90a6a4b8 forkThreadForFunction + 0x6c
8 libSystem.B.dylib 0x90024990 pthreadbody + 0x28
Thread 8:
0 libSystem.B.dylib 0x90017238 semaphorewait_signaltrap + 0x8
1 libSystem.B.dylib 0x9000ea1c pthread_condwait + 0x270
2 com.apple.iTunes 0x002248a4 0x1000 + 0x2238a4
3 com.apple.iTunes 0x00224c28 0x1000 + 0x223c28
4 com.apple.iTunes 0x00224d74 0x1000 + 0x223d74
5 com.apple.iTunes 0x001d4bd4 0x1000 + 0x1d3bd4
6 libSystem.B.dylib 0x90024990 pthreadbody + 0x28
Thread 9 Crashed:
0 com.apple.iTunes 0x0000e0c0 0x1000 + 0xd0c0
1 com.apple.iTunes 0x0000c7f0 0x1000 + 0xb7f0
2 com.apple.iTunes 0x0030f874 0x1000 + 0x30e874
3 ...ple.CoreServices.CarbonCore 0x902ce4bc InvokeDeferredTaskUPP + 0x18
4 com.apple.iTunes 0x001d4c48 0x1000 + 0x1d3c48
5 libSystem.B.dylib 0x90024990 pthreadbody + 0x28
PPC Thread State:
srr0: 0x0000e0c0 srr1: 0x0200f030 vrsave: 0x00000000
cr: 0x44824204 xer: 0x20000004 lr: 0x0000dfd4 ctr: 0x00000c00
r0: 0x00001001 r1: 0xf0386990 r2: 0x096b2000 r3: 0x00000001
r4: 0x096b1000 r5: 0x00001000 r6: 0x0000084e r7: 0x00000020
r8: 0xfffffa27 r9: 0x096ae138 r10: 0x00000060 r11: 0x84008228
r12: 0x00000000 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000001
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000008
r24: 0x07015d90 r25: 0x00562ab0 r26: 0x00000002 r27: 0x096b1000
r28: 0x0000084e r29: 0x024b7d4c r30: 0x00000800 r31: 0x096b1000
Binary Images Description:
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0xd44000 - 0xd45fff com.apple.aoa.halplugin 2.5.0 /System/Library/Extensions/IOAudioFamily.kext/Contents/PlugIns/AOAHALPlugin.bun dle/Contents/MacOS/AOAHALPlugin
0xefa000 - 0xf98fff com.apple.iTunes.iPodUpdater 1.0.2 /Applications/iTunes.app/Contents/MacOS/../Frameworks/iPodUpdater.framework/Ver sions/A/iPodUpdater
0x1f45000 - 0x1f6ffff com.apple.iSightAudio 7.1.3 /Library/Audio/Plug-Ins/HAL/iSightAudio.plugin/Contents/MacOS/iSightAudio
0x5b0f000 - 0x5beefff com.apple.audio.codecs.Components 1.4.3 /System/Library/Components/AudioCodecs.component/Contents/MacOS/AudioCodecs
0x6112000 - 0x6114fff com.apple.textencoding.unicode 1.6.4 /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x70f5000 - 0x70f7fff com.apple.PDFImporter 1.3.1 (???) /System/Library/Components/PDFImporter.component/Contents/MacOS/PDFImporter
0x900f000 - 0x9014fff com.apple.iokit.IOQTComponents 1.3 /System/Library/Components/IOQTComponents.component/Contents/MacOS/IOQTComponen ts
0x917f000 - 0x9182fff com.apple.ATIRage128GA 1.3.28 (3.2.8) /System/Library/Extensions/ATIRage128GA.plugin/Contents/MacOS/ATIRage128GA
0x73230000 - 0x73233fff libmx.A.dylib /usr/lib/libmx.A.dylib
0x76ba6000 - 0x76be5fff com.apple.QuickTimeFireWireDV.component 7.1.3 /System/Library/QuickTime/QuickTimeFirewireDV.component/Contents/MacOS/QuickTim eFireWireDV
0x76c02000 - 0x76c12fff com.apple.Accelerate.vecLib 3.0.3 (vecLib 3.0.3) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x80830000 - 0x8090efff libxml2.2.dylib /usr/lib/libxml2.2.dylib
0x80a50000 - 0x80ad4fff libstdc++.6.dylib /usr/lib/libstdc++.6.dylib
0x80c80000 - 0x80c88fff libgcc_s.1.dylib /usr/lib/libgcc_s.1.dylib
0x880f0000 - 0x88226fff com.apple.vImage 1.0.0 (1.2.0) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x88ed0000 - 0x88edcfff com.apple.agl 2.5 (AGL-2.5) /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x8d75f000 - 0x8d764fff com.apple.iPod 1.1 /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
0x8f070000 - 0x8f2f9fff decoder.altivec /System/Library/QuickTime/QuickTimeComponents.component/Contents/Resources/deco der.altivec
0x8fc90000 - 0x8fc90fff com.apple.Accelerate 1.0.3 (Accelerate 1.0.3) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x8fe00000 - 0x8fe4ffff dyld /usr/lib/dyld
0x90000000 - 0x9014ffff libSystem.B.dylib /usr/lib/libSystem.B.dylib
0x901c0000 - 0x9026efff com.apple.CoreFoundation 6.3.9 (299.37) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x902b0000 - 0x90529fff com.apple.CoreServices.CarbonCore 10.3.7 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x905a0000 - 0x90610fff com.apple.framework.IOKit 1.3.6 (???) /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x90640000 - 0x906c8fff com.apple.CoreServices.OSServices 3.0.1 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x9071d000 - 0x9072afff com.apple.CommonPanels 1.2.1 (1.0) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x90733000 - 0x90746fff libRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x9074d000 - 0x907b4fff com.apple.audio.CoreAudio 2.1.3 /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x90810000 - 0x90810fff com.apple.ApplicationServices 1.0 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x90860000 - 0x908cffff libobjc.A.dylib /usr/lib/libobjc.A.dylib
0x908f5000 - 0x90912fff com.apple.audio.SoundManager 3.9 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x90940000 - 0x909b3fff com.apple.DesktopServices 1.2.6 /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x90a02000 - 0x90a0dfff com.apple.securityhi 1.2 (90) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x90a20000 - 0x90b7bfff com.apple.Foundation 6.3.8 (500.61) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x90c70000 - 0x90c8afff libGL.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x90cb0000 - 0x90d12fff libGLU.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x90d40000 - 0x90d40fff com.apple.Carbon 10.3 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x90d50000 - 0x90d6bfff com.apple.SystemConfiguration 1.7.1 (???) /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x90d7c000 - 0x90d8ffff com.apple.speech.synthesis.framework 3.2 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x90db0000 - 0x90dbbfff com.apple.opengl 1.3.8 /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x90dd0000 - 0x90df0fff com.apple.DirectoryService.Framework 1.7.2 /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x90ec0000 - 0x90ec0fff com.apple.Cocoa 6.3 (???) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x90ec2000 - 0x90f7bfff com.apple.QD 3.4.72 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x910c3000 - 0x910d9fff com.apple.QuartzCore 1.3 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x91220000 - 0x91224fff com.apple.QuickTimeH264.component 7.1.3 /System/Library/QuickTime/QuickTimeH264.component/Contents/MacOS/QuickTimeH264
0x91240000 - 0x91324fff QuickTimeH264.altivec /System/Library/QuickTime/QuickTimeH264.component/Contents/Resources/QuickTimeH 264.altivec
0x91329000 - 0x9137dfff com.apple.bom 1.2.8 (64.2) /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x913a0000 - 0x9145ffff ColorSync /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x91580000 - 0x916e4fff com.apple.QuickTimeStreaming.component 7.1.3 /System/Library/QuickTime/QuickTimeStreaming.component/Contents/MacOS/QuickTime Streaming
0x91760000 - 0x917f3fff com.apple.print.framework.PrintCore 3.3 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x91836000 - 0x91850fff com.apple.openscripting 1.2.1 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x91880000 - 0x91942fff com.apple.audio.units.Components 1.3.4 /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio
0x91951000 - 0x91951fff com.apple.CoreServices 10.3 (???) /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x91953000 - 0x91953fff com.apple.audio.units.AudioUnit 1.3.3 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x91970000 - 0x919befff com.apple.print.framework.Print 3.3 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x91a40000 - 0x91ab3fff com.apple.NavigationServices 3.3.3 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x91afb000 - 0x91b12fff com.apple.LangAnalysis 1.5.4 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x91b30000 - 0x91b44fff libCGATS.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x91b60000 - 0x91b6bfff libCSync.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x92032000 - 0x9204cfff libPDFRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libPDFRIP.A.dylib
0x92070000 - 0x92096fff com.apple.FindByContent 1.4 (1.2) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ FindByContent.framework/Versions/A/FindByContent
0x920a9000 - 0x920e1fff com.apple.LaunchServices 10.3.5 (98.4) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LaunchServices.framework/Versions/A/LaunchServices
0x92170000 - 0x92358fff com.apple.security 2.5 (29780) /System/Library/Frameworks/Security.framework/Versions/A/Security
0x92647000 - 0x92697fff com.apple.HIServices 1.4.1 (0.0.1d1) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x927f0000 - 0x92827fff com.apple.CFNetwork 1.2.5 (71.12) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x9283f000 - 0x92857fff com.apple.WebServices 1.1.1 (1.1.0) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServ icesCore.framework/Versions/A/WebServicesCore
0x92a50000 - 0x93407fff com.apple.QuickTimeComponents.component 7.1.3 /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTim eComponents
0x939d0000 - 0x939d4fff libmathCommon.A.dylib /usr/lib/system/libmathCommon.A.dylib
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0x93aa0000 - 0x93b87fff com.apple.AddressBook.framework 1.1.2 (321) /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
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0x940c0000 - 0x940fcfff com.apple.LDAPFramework 1.3.4 (37.4.2) /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x941cd000 - 0x94259fff com.apple.ink.framework 101.1.4 (55.12) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x94580000 - 0x9458cfff com.apple.help 1.0.1 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x94596000 - 0x945a5fff libPSRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libPSRIP.A.dylib
0x945b0000 - 0x945b9fff libz.1.dylib /usr/lib/libz.1.dylib
0x94610000 - 0x94620fff com.apple.ImageCapture 2.1.5 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x94650000 - 0x946affff com.apple.SearchKit 1.0.2 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x946ed000 - 0x946fdfff com.apple.speech.recognition.framework 3.3 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
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0x94c57000 - 0x94d1efff libcrypto.0.9.7.dylib /usr/lib/libcrypto.0.9.7.dylib
0x94e0b000 - 0x94e25fff libresolv.9.dylib /usr/lib/libresolv.9.dylib
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0x96028000 - 0x960e0fff com.apple.audio.toolbox.AudioToolbox 1.3.4 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
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0x968d0000 - 0x969b2fff libicucore.A.dylib /usr/lib/libicucore.A.dylib
0x96a04000 - 0x96a6dfff com.apple.htmlrendering 1.1.2 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x96aa0000 - 0x96acefff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
0x96ade000 - 0x96b16fff com.apple.AE 1.4 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ AE.framework/Versions/A/AE
0x96b50000 - 0x96bdffff ATS /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
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0x97d72000 - 0x98271fff com.apple.AppKit 6.3.11 (743.43) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
Thanks again for any clues/tips you can provide! I've been dealing with this iTunes startup issue for the entire year thus far, but never had any such issues under Jaguar!
I finally stumbled across a fix for this problem, and in case someone else is frustrated at some point by a similar issue I'm posting what finally worked to enable me to bring iTunes up at any time (without rebooting first).
The solution was to go to the preferences to uncheck "search for shared libraries".
I'm glad the problem is fixed, but Apple developers really should include a timeout function on iTunes search for a shared libraries. At least a visual dialog to confirm that the application is in the process of searching for a shared library on the network would help provide clues as to what is causing the spinning beach ball to appear right about the time the application window should pop up.
Similar Messages
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It has been doing this for a week and the music is faint while the static is louder than it. I try plugging it in to my iTunes and when I un-plug it, it still makes the loud static noise. I have also tried tapping my knuckle on the back of my ipod nano. This has not damaged it at all nor caused this to my ipod. There is no water damage to the ipod. Only a few scratches from a couple drops. The drops have been on concrete but not at a very high distance. How to I stop this? Do I need to replace my ipod instead?
Have you tried a different pair of earbuds/headphones to rule out a pair of damaged/faulty ones? You might also want to make sure the headphones are securely and firmly seated in Nano's headphone jack. Lastly, check the headphone jack for any signs of debris or damage. You may need to have the headphone jack replaced either by Apple or a third party repair company.
I assume this static is present on any track you listen to versus only particular ones?
B-rock -
I cannot record anything on iPod shuffle. Why? I do not recognise any of the windows shown in the various manuals about shuffle. Why? Currently an Orange light is blinking on the shuffle, and has been doing so for hours. Why?
I finally stumbled across a fix for this problem, and in case someone else is frustrated at some point by a similar issue I'm posting what finally worked to enable me to bring iTunes up at any time (without rebooting first).
The solution was to go to the preferences to uncheck "search for shared libraries".
I'm glad the problem is fixed, but Apple developers really should include a timeout function on iTunes search for a shared libraries. At least a visual dialog to confirm that the application is in the process of searching for a shared library on the network would help provide clues as to what is causing the spinning beach ball to appear right about the time the application window should pop up. -
Is anyone having problems with the battery heating up and draining the power? Mine has been doing this for about 2 months now.
This is a major problem with Lollipop, but yo said it started 2 months ago. Several people have fixed problem by removing FaceBook And Face book messenger and then re loading the apps again. You might want to clear your cache before reloading. Not sure this is your problem, but worth a try. Good Luck
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I am trying to convert PDF to Word with Adobe Export PDF on my PC. I get the message " error occurred while trying to access service". Has worked fine in past. Has been doing this for a few days now on all files i try to convert. Any ideas?? Thanks
Hi bert090909,
Are you trying to convert your files from within Adobe Reader? If so, please make sure that you have the most current version by choosing Help > Check for Updates. Earlier versions of Reader could cause the specific error that you're reporting.
Please let us know how it goes.
Best,
Sara -
i am trying to download ios 7 but it keeps on say estimating time and it has been doing this for over a hour what do i do?
Click here. This version can't sync any device running iOS 7.
(90145) -
Cannot convert pdf to word - just spins and says retrievin current session status - has been doing it for days
Hi da522811,
Are you still having trouble converting files? It sounds as though you may be trying to convert via Reader, is that correct? If so, please try logging out, and then logging back in. You may need to log out via the web interface at https://cloud.acrobat.com if you don't have access to the Sign Out button in Reader.
Please let us know how it goes.
Best,
Sara -
hi, i'm having great difficulties with my safari on my laptop it will not open at all and has been doing this for quite a long time now, can anybody help??!!!
What laptop? What operating system? What version of Safari?
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I am updating my phone to the newest IOS and it has been doing it for hours. I have now plugged it into the computer and it says that it is in recover mode and I should restore it? What does that mean? Do I lose everything on my phone? Is there anything else I can do?
Have you tried a reset ? Press and hold both the sleep and home buttons for about 10 to 15 seconds, after which the Apple logo should appear - you won't lose any content, it's the equivalent of a reboot.
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my ipod wont turn on. the white apple with the bite appears, stays for about 10 to 15 seconds like it normally does for booting up, then fades away and the screen goes black. 5 seconds later it repeats. it has been doing this for hours now. I tried the home and power button thing and the screen went black. then i hit the power button and it continued to do the same thing. i tried plugging it in to my wall, my charger recognised that it was charging. i tried plugging it into my computer and it made a sound like something was plugged in. but nothing came up.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I received notice about a new cover art requirement (1400x1400 pixels) but can't find a way to change my existing art. My podcast has been updating flawlessly for several years, so I'd hate to have to remove the feed and start over.
Please note - this was not a personalized email - Apple is sending this out to ALL podcasts that are listed on iTunes.
If you are hosting with Libsyn or most any other "Podcast" host you should be ok.
http://blog.libsyn.com/libsyn-servers-are-byte-range-enabled-and-100-compliant-w ith-i-tunes-requirements
If you are on a self hosted site or worse yet using some file storage service like Dropbox - then you are going to have issues.
Again - this leter from Apple does not mean anything is wrong wth your show specifically - it is a generic letter going out to all podcasters.
Rob W
podCast411 -
HT1551 My Apple TV has been working perfectly for a year now it doesn't.
My Apple TV has been working fine for a year, and now it plays about a minute and "An error occurred loading this content" screen comes up. This has been going on for 2 months.I tried to use it with Netflix and with movies purchase through the Apple store. Iphone sych also does not work.
Hi Brian - The light at the front of the ATV indicates it is on. I can't see it on the iOS remote app. Actually, I installed the app and when I went to the ATV it said 'no signal'. So, I am not sure if it is coincidence or what, as I did NOT go to the settings on the ATV and change the remote setting. I can't set it to another TV, can I set it to my MacBook to check? Thanks a lot by the way!
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my ipad 2 touchscreen doesn't work on most of the screen it got cracks all down the left side of my ipad and it has been working fine for a year after cracking but just woke up and touchscreen doesnt work i have tried to reboot it but still nothing
It might be time to contact Apple for an out of warranty repair (actually replacement)
See here: http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad
Replacement for any model iPad 2 is $249 -
Cannot connect to the internet it has been connected to for a year.
Monday my Apple TV worked fine. Yesterday, it wouldn't connect to the WiFi it had been connected to for a year. I tried to hardwire it to the apple extreme and it slowed my network down to a snails pace. I bought a new Apple TV last night and it worked fine all night. Now, after being in sleep mode, same issue. Cannot connect to the network.
Hi Jeff,
Thanks for the suggestion, but I tried that page and there was nothing on it that solved my issue. I ended up calling Apple Support for help and was advised there have been issues with the latest update of Apple TV. The strange thing was that after I had it unplugged for a few days, I plugged it in while on the phone with support and it worked again. The rep gave me his email/phone and asked me to call him back if I have the issue again. Apple is aware of the issue.
Happy to have my Apple TV back.
Wade -
okay so my ipod touch has been not letting me unlock the screen for the past year, also when i try to connect it to itunes its not letting me because i cant unlock the screen. i need help
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
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