Itunes claims it's downloading, but my balance stays the same and the song never shows up under 'purchased' Help, please!

I have a balance of $29, and just yesterday redeemed a giftcard, so itunes appears to be working correctly, however whenever I attempt to purchase a song it still has me enter my apple ID and password, and the 'mini-player' states that it is 'purchasing' for about half a second, yet it has not purchased.....the song does not appear in my library, and my balance stays the same. I have just had my harddrive updated, so there should be no problems there, and everything else on itunes seems to be running normally. Any idea what could be going on? There are no error messages at all, it's just not purchasing anyhthing. VERY fustrating!

Thanks for the info as well, also not looking for that answer...
Friend has purchased several books on her iPhone and now has been lost when iOS was upgraded, this was done as phone was not functioning correctly (apps failing)...
After successfully upgraded software, all audio books where removed.... Unable to go back to a early backup, as only appears to be backups valid from after upgarde of iOS...
So now we are in situation of trying to get apple to allow us to reload them, which after paying for them (assume £100's worth)... Do you think friend will be very happy to find she has to fork another £100 to repurchase goods, because a BUG in your upgrade software?
Yes you may say, its her fault for not backing up!  But I find it a little suprising you show little support for these people, most people know very little of computers and buy Mac products because we believe that they just work!!!
I like other customer will seriously think very hard before my next Apple purchase, which has upto know included..  2 Mac Book Pros, 2 iPods , 2 IPhones, 1 Apple TV, 1 iPad.. (Currently have Mac Book Pro, iPad, and iPhone)...
We are sold onto this idea that iCloud on the adds on TV, yet no where do I see in these adverts that doesn't work with Audiobooks? What else does it not work for? If I buy something on iTunes I EXPECT it to be backed up on your servers on iCloud, thats WHY I buy your kit as it is MEANT to work, not oh sorry its your fault go lump it! We pay a premium to use iTunes, we all might as well buy off Amazon and get it shipped to the door cheaper then iTunes?

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