Itunes claims it's downloading, but my balance stays the same and the song never shows up under 'purchased' Help, please!
I have a balance of $29, and just yesterday redeemed a giftcard, so itunes appears to be working correctly, however whenever I attempt to purchase a song it still has me enter my apple ID and password, and the 'mini-player' states that it is 'purchasing' for about half a second, yet it has not purchased.....the song does not appear in my library, and my balance stays the same. I have just had my harddrive updated, so there should be no problems there, and everything else on itunes seems to be running normally. Any idea what could be going on? There are no error messages at all, it's just not purchasing anyhthing. VERY fustrating!
Thanks for the info as well, also not looking for that answer...
Friend has purchased several books on her iPhone and now has been lost when iOS was upgraded, this was done as phone was not functioning correctly (apps failing)...
After successfully upgraded software, all audio books where removed.... Unable to go back to a early backup, as only appears to be backups valid from after upgarde of iOS...
So now we are in situation of trying to get apple to allow us to reload them, which after paying for them (assume £100's worth)... Do you think friend will be very happy to find she has to fork another £100 to repurchase goods, because a BUG in your upgrade software?
Yes you may say, its her fault for not backing up! But I find it a little suprising you show little support for these people, most people know very little of computers and buy Mac products because we believe that they just work!!!
I like other customer will seriously think very hard before my next Apple purchase, which has upto know included.. 2 Mac Book Pros, 2 iPods , 2 IPhones, 1 Apple TV, 1 iPad.. (Currently have Mac Book Pro, iPad, and iPhone)...
We are sold onto this idea that iCloud on the adds on TV, yet no where do I see in these adverts that doesn't work with Audiobooks? What else does it not work for? If I buy something on iTunes I EXPECT it to be backed up on your servers on iCloud, thats WHY I buy your kit as it is MEANT to work, not oh sorry its your fault go lump it! We pay a premium to use iTunes, we all might as well buy off Amazon and get it shipped to the door cheaper then iTunes?
Similar Messages
-
I Have Upgraded Ios But In Game Center My Message And Picture Thing Never Shows Up
So I Have Upgraded Ios But In Game Center My Message And Picture Thing Never Shows Up I Tought It was maybe my apple id but it wasnt my cousin had his apple id since itunes 4.0 so i switched my idevice from An iPod 5 to an iPad 3 And same problem Now i Switched From iPad 3 To iPhone 5C on Easter Monday and the same problem any ideas to fix?
Have you looked at the previous discussions listed on the right side of this page under the heading "More Like This"?
-
Hi, I have tried to use FaceTime using both my Mac and iPhone, it showed it was connecting, but can't not be connected, and it will just show call failed. could you please look into it? thanks
There is an issue with facetime at the moment http://www.idownloadblog.com/2014/04/17/facetime-connectivity-issues-reaching-ma ny-ios-users/
-
I have a bunch of songs that show up under my purchased list and they say they are downloaded. But when I try to play them in itunes it says it can't locate them. How do I correct this?
Welcome to Apple Communities
Select the songs and go to Edit > Delete. Then, download the music in iTunes Store -
My iPhone 5 shows it's charging but wont turn on even with the hard reset and restore. Just keeps showing low battery. HELP PLEASE
I usually sleep with my phone on charge through the night and I haven't had any problem since, I left my iphone 5 charging last night and in the morning it stated 100% charged so I decided to turn the power off normally (Hold the hold button till it says slide to turn power off) I turned it off and suddenly my iphone went straight to low battery. Although I have been having weird battery percentage changes for example it would stay on 1 % for an hour or so or drain really quickly.
I have restored it as i thought was the thing to do all it's doing it restoring and still stating low battery and I have charged it for hours +. I can't hard reset it nor restore it NEED HELP PLEASE.
Most Apprieciated.Hello, skittles_5ive.
Thank you for visiting Apple Support Communities.
You may find this article helpful in troubleshooting your issue. If all troubleshooting steps have been processed please see step 6.
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Regards,
Jason H. -
Itunes claims it is downloading, but nothing happens! Help, please!
I have a balance of $29, and just yesterday redeemed a giftcard, so itunes appears to be working correctly, however whenever I attempt to purchase a song it still has me enter my apple ID and password, and the 'mini-player' states that it is 'purchasing' for about half a second, yet it has not purchased.....the song does not appear in my library, and my balance stays the same. I have just had my harddrive updated, so there should be no problems there, and everything else on itunes seems to be running normally. Any idea what could be going on? There are no error messages at all, it's just not actually purchasing anything. VERY fustrating!
Joris1983 you can download the installation files directly from Creative Cloud Help | Download, install, update, or uninstall apps.
-
I turned my Ipod touch on and it asked me for my password which I entered but it is saying it is the wrong password - I always use the same. I now cannot access my ipod. Not sure what to do??
I'm sorry but the only way to enter your iPod again Is to restore it to factory settings. go to iTunes and click on your iPod then click the Restore button. This will restore your iPod to factory settings. So back up your Music, Videos, and purchases before restoring. This will work trust me
-
I used my only Apple ID to purchase my iMac (Intel-based one). I've never been able to update core apps that came with it. I can update third party apps I've bought (like Coda), but when I try to update Garage Band, iPhoto, iMovie and so on, a popup message appears saying "You have updates available for other accounts" and "Log in with the account you used to purchase this app in order to update it", or similar (see screenshot above).
The OS seems to get its updates fine - it's just the core apps from the App Store.
I've only ever had one Apple ID, so I have no idea what to do. I went to ask the Genius bar at my local Apple store, and they couldn't help, and insisted that I must have purchased the iMac using a different account, but I definitely didn't. There are a few posts on non-Apple forums of this happening to other people, so it must be a rare bug.
I'm a little concerned it may affect my ability to update from Lion to Mountian Lion. Can anyone help?
DanHave you done a Disk Repair and a Disk Permissions Repair?
If that doesn't resolve the problem I would suggest calling customer support about this issue as it is most likely on their (Apple's) end that the problem exists. -
I have downloaded a Audio Book from Itunes Store, but rencently i have had to reinstall windows, is there any way to re-download the audio book from Itunes, i know that the audio books are one time downloads, but is there any way to get the audio book back as i have already paid for it once and i would not like to pay for it twice.
If you haven't got a backup copy and if it's still in the store then you can try contacting iTunes support and see if they will grant you a re-download (there is no guarantee that they will) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
-
when i try to download the new itunes it says it downloaded but when i go and click on it my computer says it wasnt downloaded correctly
It depends on what iPhone you have.
If it's an iPhone 4S or earlier, click here.
If it's an iPhone 5, you need to buy a Mac OS X 10.6 DVD, and that requires an Intel Mac with at least 1GB RAM.
(73384) -
When trying to download iTunes, I get an error message saying "the instaler encountered errors before iTunes could be configured. Errors occured during installation." But it gives me no more information as to what I can do. Help please?
Also I now can`t access any of my itunes library and am concerned that if I remove it from my computer I will lose everything as I have no option of accessing and therefore backing anything up. Any ideas?
-
When i plug my phone into itunes for the ios update, it downloads but then says it cant connect to the server. How do i get my update?
Here are Apple Steps for Error 21:
This error typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
My additional advice:
Also Error 21 can occur with DFU Mode Restore, try Recovery Mode Restore. Restart computer. Open iTunes on computer. Connect iPhone to computer. Hold both home and power buttons until iTunes recognizes iPhone in Recovery Mode. This usually takes about 20 seconds of holding both buttons. Click Restore button of iTunes. -
My question is this:If I already paid for an app besides the point that it's free,why do I need to give my bank card authorization again?furthermore why I can't download what is free to begin with?
Sorry that you are so upset but please calm down. Unfortunately, a little research into the product prior to purchase would have alerted you to the fact that the iPod never was and never has been like other MP3 players. This is perhaps why it is the leader in Market Share for all of these years. The iPod and iTunes go hand and hand. Also, the website and the packaging box give a little warning to the reccommended need for a Broadband connection. The size of the box give away the fact that a CD is no longer included. If you have access to a computer with high speed access then a copy of iTunes 7 can be saved to a disc for you. Also, since this is a new thing that Apple started (no longer providing discs) enough feedback may get them to go back to the old ways...not promised but possible.
Your frustration right now isn't really with the iPod itself as you have not fairly had the opportunity to use it. It's with the setup. I'm sure it's frustrating to have to go through the download via dialup but it's not enough to get that worked up about. All will be well. Life is too short to sweet the small stuff.
Although you are currently downloading it, you may still want to consider having a back up copy made to disc for you just in case you have a future. Here's hoping that once this hassle is cleared things will be better for you and you can maybe smile...or grin a little! -
I have an iphone 4.
I disconnected it from my iTunes account but I am still using the iphone and the Apple ID.
If I make a purchase will it work?
Also, how can I reconnect my iphone to my Apple ID?Do you mean that you removed the phone from the 'manage devices' section of your iTunes account ? If you do then that won't stop you being able to purchase items on your phone - you only need to be logged into an account to be able to purchase with it.
If you do mean the 'manage devices' section then you can associate, or re-associate, a device (or computer) by using iTunes Match, or automatic downloads, or redownloading past purchases on it : http://support.apple.com/kb/HT4627 -
I have a Iphone and I want to downloa a game but it's over 50MB so it says you must connect to wifi or download from a computer so I downloaded it from the computer and the computer says the downloads done but the app bar is empty and says "waiting.."
Need to Resume download to complete the ongoing Process.
Last Resort, put the iPhone in DFU mode (Google How to do that). Connect in iTunes. Follow on-screen prompts to Restore. All Data would be lost, if not backed up earlier.
To save the photographs you may have to use third party software. Google is your friend.
Maybe you are looking for
-
Hi all, any help is appreciated. I recently had to re-format my computer and lost all information, etc. I reinstalled iTunes and backed up my iPhone, synced, transfered purchases, etc. Not a day or two later I got an iPad. I set it up but now every t
-
Hi, Lets suppose I have the following string inputs: 12345600 43121000 12093230 12340000 I need to write a methode that the input convert to the following output: 12.34.56 43.12.10 12.09.32.30 12.34 So if you have two (four) succesive zeros at the en
-
When I read my Yahoo emails on my little Asus eee pc, I have to use Explorer because it has extra scroll bars that allow me to scroll back and forth to see things that there is no room for on the screen. Firefox doesn't have these scroll bars.
-
To anyone that can help.. I am having several issues with adobe at the moment and really need some advice. i have tried adobe themselves, they struggled to help too, but that was mainly down to language issues. I have a Canon XHA1S camera with an ext
-
Error while signing jacob.jar in FMW 11g
Hi, after setting the PATH like: set PATH=C:\Programme\ORACLE11g\Oracle\Middleware\PFRD11g\jdk\bin;%PATH% while signing the jacob.jar file for the first time after installing 11g Forms in Windows the following error occurs: C:\Dokumente und Einstellu