Itunes crashes when clicking on the ipad logo
hello, i'm trying to update my ipad through itunes, and whenever i'm gonna access the ipad within the itunes application it crashes. whenever clicking it it crashes, i've tried to turn the computer on and off and the ipad aswell.
I can get to it just fine... I'm running 10.5, though, and your signatur suggests 10.4 on your machine.
Have you tried any troubleshooting?
If you know you have Applications that should be listed in there, try recreating your iTunes library:
http://support.apple.com/kb/HT1451
You can also try reinstalling iTunes:
Go to your Applications folder
Drag iTunes.app to the Trash
Restart the Mac
Empty the Trash
Download & install from http://www.apple.com/itunes/download
If that still doesn't let you in, try deleting your iTunes preference file:
Quit iTunes if it is running.
Navigate to /User/Library/Preferences/
Drag com.apple.itunes.plist to the trash
Restart the Mac
Launch iTunes again
CG
Similar Messages
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ITunes crashing when connecting to the store on Windows 8.1
Hello,
I had iTunes crashing when connecting to the iTunes Store with an Apple ID. I tried unsucessfully all the solutions posted on the many threads of people having the same issue. So I decided to reinstall Windows. A clean Windows 8.1 install from the Microsoft DVD. And guess what, it is still crashing! How can this even be possible?
The problem:
- iTunes crashes when connecting to the store with an Apple ID. It connects, briefly freezes, then crashes.
- I can access the store without an Apple ID without crashes. But it crashes as soon as I connect with an Apple ID.
The system:
- A clean, fully updated, Windows 8.1 Pro w/ WMC install from the Microsoft DVD.
- Applications I installed, along with iTunes: Adobe Reader, Google Chrome, Skype, Office 2013. Nothing else. No crapware. No nothing. These are fairly common applications that shouldn't conflict with iTunes.
- Antivirus is the built-in Windows Defender.
- Firewall is the built-in Windows Firewall.
- Intel HD Graphics 3000 on an Acer V3-571-6486
- I have not moved Apple's folder from Romaing and Local AppData of the old systems... So it's a clean iTunes profile.
- I can sucessfully sign-in to the iTunes Store with this account on another computer
- I have tried with multiple accounts on this computer, all crashing
There are tons of threads about this. I tried all the solutions posted, including:
- Adding "C:\Program Files (x86)\Common Files\Apple\Apple Application Support" to the PATH environment variable
- Copying QTMovieWin.dll from "C:\Program Files (x86)\Common Files\Apple\Apple Application Support" to "C:\Program Files (x86)\iTunes"
- Moving QTMovieWin.dll from "C:\Program Files (x86)\Common Files\Apple\Apple Application Support" to "C:\Program Files (x86)\iTunes"
- Updating the graphics card to the latest available driver from Intel's website (9.17.10.3517, 2014-10-04)
- Downgrade the graphics driver (9.17.10.3347, 2014-01-29)
- Use the graphic's driver from Acer's website.
- Use Microsoft's Basic VGA Driver
- Disable the Graphic's Adapter entirely
- Have tried to monitor the process with ProcMon, looking for a hint like a missing file or registry entry, but have not found anything helpful.
These solutions seem to have worked for almost everyone, but not me. The crash details in the Windows Application log are useless. Faulty module name is 'unknown'.
I am out of solutions. Is there anything left to do? Can anyone out Apple debug the dump file or something? Is there any way to contact Apple about this issue?
Many thanks.Hey zoyashahab,
Ok, so it sounds like there are two issues here we want to address, the first being the iTunes Store connection issue and the second being iTunes not recognizing your iOS devices.
First, I'd start with troubleshooting the recognition by following the steps in here:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
If after getting that running again, you still can't connect to the iTunes Store, then I'd go through the troubleshooting steps in here:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Welcome to Apple Support Communities!
Best,
Delgadoh -
Pdf crashes when clicking into the 3d&multi media
hello forumers.
when i go into my preferences my pdf crashes when clicking into the 3d & multimedia option,anyone elses acrobat crashes as well?hello micheal im on a pc windows 7 and have acrobat acrobat pro.
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ITunes crashes when trying to sync iPad and iPhone to Macbook Air
I would like to back up iPhone and iPad. Every time I connect either device to my Macbook Air, iTunes crashes and I have to force quit.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
For this step, the title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter the name of the crashed application or process. For example, if iTunes crashed, you would enter "iTunes" (without the quotes.)
Each message in the log begins with the date and time when it was entered. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ User Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of crash reports. The name of each report starts with the name of the process, and ends with ".crash". Select the most recent report related to the process in question. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
If you don't see any reports listed, but you know there was a crash, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report—they're very long and rarely helpful. -
Unsat!
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
Motion keeps crashing when clicking on the canvas
Hi. Does anyone else have this problem? Whenever I click on the canvas to select and move a object the Motion crashes. When I start my project everything goes well but after I have few layers and some more objects there it goes boooom. I'm really running out of my time with a client and I'm loosing my hair with this. GRRRR!!
So if someone else has this problem and knows how to fix it, I beg some solutions.. Thanks!I'm having the exact same problem. It started yesterday evening. My log file is below (most of it). I had been working all day on something without working in the canvas and recall earlier that day installing the most recent update. Could this update be the problem? I've tried opening older versions of the file, deleting media, etc. Need help!
Date/Time: 2008-09-12 08:38:36.868 -0400
OS Version: 10.4.11 (Build 8S165)
Report Version: 4
Command: Motion
Path: /Applications/Motion.app/Contents/MacOS/Motion
Parent: WindowServer [58]
Version: 3.0.2 (3.0.2)
Build Version: 2
Project Name: Motion
Source Version: 2025000
PID: 264
Thread: 0
Exception: EXCBADACCESS (0x0001)
Codes: KERNPROTECTIONFAILURE (0x0002) at 0x00000000
Thread 0 Crashed:
0 com.apple.motion.TextFramework 0x065bb630 TXTextObject::getTextureBounds(OZRenderParams const&, bool, double, PCMatrix44Tmpl<double>&) + 416
1 com.apple.motion.TextFramework 0x065bb77c TXTextObject::getTransformedImageBoundsWithStyles(PCRect<double>&, OZRenderParams&, PCMatrix44Tmpl<double> const*) + 220
2 com.apple.motion.TextFramework 0x065a4b84 TXTextLayout::getSelectionBounds(PCRect<double>*, OZRenderState const&) + 516
3 com.apple.motion.TextFramework 0x065a4dd8 TXTextLayout::createSnapSetForCamera(LiCamera*, std::set<OZSnap, std::less<OZSnap>, std::allocator<OZSnap> >*, OZRenderState const&, bool, bool) + 136
4 Ozone 0x01347e44 -[OZSmartGuidesOverlay snapStartWithCenters:andSides:selectedOnly:] + 1540
5 Ozone 0x01354a4c -[OZViewerSnaps startSnapping:selectedOnly:] + 188
6 Ozone 0x01322194 -[OZEditTool mouseDown:withNode:] + 1236
7 Ozone 0x0147d0e4 -[OZGLViewerOSC mouseDown:] + 964
8 com.apple.AppKit 0x937eb4e0 -[NSWindow sendEvent:] + 4616
9 com.apple.prokit 0x96b49914 -[NSProWindow sendEvent:] + 272
10 Ozone 0x012eccc8 -[OZDocumentWindow sendEvent:] + 296
11 com.apple.AppKit 0x93794524 -[NSApplication sendEvent:] + 4172
12 com.apple.motion 0x00008d84 0x1000 + 32132
13 com.apple.AppKit 0x9378b960 -[NSApplication run] + 508
14 com.apple.prokit 0x96b25714 NSProApplicationMain + 296
15 com.apple.motion 0x00006f00 0x1000 + 24320
16 com.apple.motion 0x0000396c 0x1000 + 10604
17 com.apple.motion 0x00003670 0x1000 + 9840
Thread 1:
0 libSystem.B.dylib 0x9000b348 machmsgtrap + 8
1 libSystem.B.dylib 0x9000b29c mach_msg + 60
2 com.apple.CoreFoundation 0x907de9ac __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907de2b0 CFRunLoopRunSpecific + 268
4 com.apple.audio.CoreAudio 0x91457524 HALRunLoop::OwnThread(void*) + 264
5 com.apple.audio.CoreAudio 0x914572c4 CAPThread::Entry(CAPThread*) + 96
6 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 2:
0 libSystem.B.dylib 0x90054388 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x90070be8 pthreadcond_timedwait_relativenp + 556
2 ...ple.CoreServices.CarbonCore 0x90bf73d0 TSWaitOnSemaphoreCommon + 176
3 ...ickTimeComponents.component 0x99980c04 ReadSchedulerThreadEntryPoint + 5300
4 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 3:
0 libSystem.B.dylib 0x9002c3c8 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x90030eac pthreadcondwait + 480
2 Ozone 0x01316920 OZExecutionUnit::executeLoop() + 96
3 Ozone 0x01316a4c OZExecutionUnit::executeLoopWrapper(void*) + 124
4 com.apple.procore.framework 0x0069f4cc PCThread::startup(void*) + 44
5 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 4:
0 libSystem.B.dylib 0x9002c3c8 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x90030eac pthreadcondwait + 480
2 Ozone 0x01316920 OZExecutionUnit::executeLoop() + 96
3 Ozone 0x01316a4c OZExecutionUnit::executeLoopWrapper(void*) + 124
4 com.apple.procore.framework 0x0069f4cc PCThread::startup(void*) + 44
5 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 5:
0 libSystem.B.dylib 0x9002c3c8 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x90030eac pthreadcondwait + 480
2 Ozone 0x01316920 OZExecutionUnit::executeLoop() + 96
3 Ozone 0x01316a4c OZExecutionUnit::executeLoopWrapper(void*) + 124
4 com.apple.procore.framework 0x0069f4cc PCThread::startup(void*) + 44
5 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 6:
0 libSystem.B.dylib 0x9002c3c8 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x90030eac pthreadcondwait + 480
2 Ozone 0x01316920 OZExecutionUnit::executeLoop() + 96
3 Ozone 0x01316a4c OZExecutionUnit::executeLoopWrapper(void*) + 124
4 com.apple.procore.framework 0x0069f4cc PCThread::startup(void*) + 44
5 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 7:
0 libSystem.B.dylib 0x9002c3c8 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x90030eac pthreadcondwait + 480
2 Ozone 0x01316920 OZExecutionUnit::executeLoop() + 96
3 Ozone 0x01316a4c OZExecutionUnit::executeLoopWrapper(void*) + 124
4 com.apple.procore.framework 0x0069f4cc PCThread::startup(void*) + 44
5 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 8:
0 libSystem.B.dylib 0x9000b348 machmsgtrap + 8
1 libSystem.B.dylib 0x9000b29c mach_msg + 60
2 com.apple.CoreFoundation 0x907de9ac __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907de2b0 CFRunLoopRunSpecific + 268
4 com.apple.CoreFoundation 0x907ed710 CFRunLoopRun + 52
5 com.apple.QTKit 0x965f9674 QTSurfaceRendererScheduledDisplayThread + 100
6 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 9:
0 libSystem.B.dylib 0x9000b348 machmsgtrap + 8
1 libSystem.B.dylib 0x9000b29c mach_msg + 60
2 com.apple.CoreFoundation 0x907de9ac __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907de2b0 CFRunLoopRunSpecific + 268
4 com.apple.CoreFoundation 0x907ed710 CFRunLoopRun + 52
5 com.apple.QTKit 0x965f1f9c QTVisualContextImageProviderWorkLoop + 100
6 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 10:
0 libSystem.B.dylib 0x9000b348 machmsgtrap + 8
1 libSystem.B.dylib 0x9000b29c mach_msg + 60
2 com.apple.CoreFoundation 0x907de9ac __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907de2b0 CFRunLoopRunSpecific + 268
4 com.apple.CoreFoundation 0x907ed710 CFRunLoopRun + 52
5 com.apple.QTKit 0x965f9674 QTSurfaceRendererScheduledDisplayThread + 100
6 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 11:
0 libSystem.B.dylib 0x9000b348 machmsgtrap + 8
1 libSystem.B.dylib 0x9000b29c mach_msg + 60
2 com.apple.CoreFoundation 0x907de9ac __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907de2b0 CFRunLoopRunSpecific + 268
4 com.apple.CoreFoundation 0x907ed710 CFRunLoopRun + 52
5 com.apple.QTKit 0x965f1f9c QTVisualContextImageProviderWorkLoop + 100
6 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 12:
0 libSystem.B.dylib 0x9002c3c8 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x90030eac pthreadcondwait + 480
2 com.apple.Foundation 0x92bf9284 -[NSConditionLock lockWhenCondition:] + 68
3 com.apple.AppKit 0x9382c358 -[NSUIHeartBeat _heartBeatThread:] + 324
4 com.apple.Foundation 0x92bf2118 forkThreadForFunction + 108
5 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 13:
0 libSystem.B.dylib 0x9002c3c8 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x90030eac pthreadcondwait + 480
2 Ozone 0x01316920 OZExecutionUnit::executeLoop() + 96
3 Ozone 0x01316a4c OZExecutionUnit::executeLoopWrapper(void*) + 124
4 com.apple.procore.framework 0x0069f4cc PCThread::startup(void*) + 44
5 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 14:
0 libSystem.B.dylib 0x9002c3c8 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x90030eac pthreadcondwait + 480
2 Ozone 0x01316920 OZExecutionUnit::executeLoop() + 96
3 Ozone 0x01316a4c OZExecutionUnit::executeLoopWrapper(void*) + 124
4 com.apple.procore.framework 0x0069f4cc PCThread::startup(void*) + 44
5 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 15:
0 libSystem.B.dylib 0x9002c3c8 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x90030eac pthreadcondwait + 480
2 Ozone 0x01316920 OZExecutionUnit::executeLoop() + 96
3 Ozone 0x01316a4c OZExecutionUnit::executeLoopWrapper(void*) + 124
4 com.apple.procore.framework 0x0069f4cc PCThread::startup(void*) + 44
5 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 16:
0 libSystem.B.dylib 0x9002c3c8 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x90030eac pthreadcondwait + 480
2 Ozone 0x01316920 OZExecutionUnit::executeLoop() + 96
3 Ozone 0x01316a4c OZExecutionUnit::executeLoopWrapper(void*) + 124
4 com.apple.procore.framework 0x0069f4cc PCThread::startup(void*) + 44
5 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 17:
0 libSystem.B.dylib 0x9002c3c8 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x90030eac pthreadcondwait + 480
2 Ozone 0x01316920 OZExecutionUnit::executeLoop() + 96
3 Ozone 0x01316a4c OZExecutionUnit::executeLoopWrapper(void*) + 124
4 com.apple.procore.framework 0x0069f4cc PCThread::startup(void*) + 44
5 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 0 crashed with PPC Thread State 64:
srr0: 0x00000000065bb630 srr1: 0x000000000200f030 vrsave: 0x0000000080000000
cr: 0x24044244 xer: 0x0000000000000004 lr: 0x00000000065bb588 ctr: 0x00000000018cde80
r0: 0x00000000065bb588 r1: 0x00000000bfffda10 r2: 0x000000000181de8c r3: 0x0000000000000001
r4: 0x0000000000000000 r5: 0x000000000b31f740 r6: 0x00000000066e4a00 r7: 0x000000000b31f740
r8: 0x00000000066e49f8 r9: 0x000000000b31f740 r10: 0x00000000018cde8c r11: 0x00000000066e2fa4
r12: 0x00000000018cde80 r13: 0x00000000bfffe750 r14: 0x0000000001ab7840 r15: 0x0000000001ab7840
r16: 0x0000000001ab7840 r17: 0x000000001515e010 r18: 0x0000000001ab7840 r19: 0x0000000000000001
r20: 0x00000000bfffdde8 r21: 0x00000000bfffda78 r22: 0x0000000000000000 r23: 0x00000000bfffdc58
r24: 0x00000000123425f0 r25: 0x00000000bfffdc18 r26: 0x00000000bfffde08 r27: 0x000000003ff00000
r28: 0x0000000000000000 r29: 0x0000000000000000 r30: 0x0000000000000000 r31: 0x00000000065bb4a8 -
ITunes crashes when clicking on iTunes Store - Movies section
iTunes starts just fine. Been using it for a long time. I have not always looked in the "Movies" section in the iTunes Store. Yesterday I tried it and when I clicked on "Movies" iTunes looked like it was getting the data but then it just disappears! It crashes and leaves no event error ID in the Windows system. So I do not know what is going on. iTunes works great in every other place - music runs fine, library and even the Genius mode is working great.
I even tried re-installing iTunes by downloading a fresh install. That did not fix the problem.
So is there some bug right now with the Movies section? Or is there something I can do to fix this?
Thanks!Well, I never got any help from anyone on this forum with this question. However I was able to resolve it on my own so I am posting the solution here for those they may find it useful.
First, I determined the problem was that Quicktime could not start. It would start and crash - no window would pop up. So whenever I tried anything within iTunes that uses Quicktime (Movies in iTunes Store, or my Movies in my library, etc) it would crash iTunes.
So I had ATI Tray Tools installed and that seems to be what causes Quicktime to crash whenever I tried to run it. I removed ATI Tray Tools and everything works perfect now again. Strange! -
ITunes crashes when I connect my iPod to the PC when iTunes is running....
I have written about this problem before, but there have not been any successful solutions as of this date. I will explain my situation a little further and maybe someone can help.
Most of the time, when I connect my iPod to my pc while iTunes is running, the instance the iPod shows up on the library site, and whenever I move the cursor, iTunes crashes, so I have to close iTunes right away and try to disconnect my iPod. Most of the time, a message comes up that says info is being transferred to the ipod and that I shouldn't disconnet it at that time, but I usually go ahead because I know it isn't transferring at that time, since itunes has crashed.
Sometimes, after I have clicked on the first message to go ahead and disconnect my ipod, another messages comes up that says something to the effect of, "You can't disconnect because it is being used by another server at this time." So I click "OK" and then iTunes stays on for a few moments which gives me time to transfer a song or two, but then itunes crashes as soon as it finished transferring or before it finishes.
As anyone can imagine, this has really become a hugh problem. Having an iPod and not being able to use iTunes makes it very unhandy. I'm not able to add any new music or any of the playlists which i have been working on. Does anyone have a solution, or any suggestions as to what may be going on? It would be deeply appreciated.
I plan to restore my iPod in a day or two if I don't get a solution to this, but I don't have all of the music, videos, etc. that I have on the iPod since I removed much of it from iTunes to help the computer run faster. I had over 2000 items in the library, so it was pulling the pc down and it was taking forever to use the computer.
I am unable to use any of the software to transfer everything from my iPod to the iTunes library because of the problem with iTunes crashing when I connect the iPod, so this isn't a solution at this time.
Someone, please help!
HP Windows XP Using DSL for internet accessI suspect a hardware problem. But do the following to rule out a software problem:
- Reset. Nothing will be lost.
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Restore the iPod from backup via iTunes
- Resore the iPid to factoery defaults/new iPod.
In the latter part of you post, I thin you ar sayng that you do not have a syning computer and the music is not on the computer. If so, do the following so you will not lose anthing (or very little) when you restore.
- Transfer iTunes purchases to the computer:
iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
- Transfer other music by using a third-party program like one of those discussed here:
Best iPod to PC
- Connect the iPod to the computer and right click on the iPod under Devices in iTunes and select Backup. This will make a backup so you can restore to the backup -
Crash when clicking on edit menu
Hi,
on a customers computer, adobe reader crashes when clicking on the edit menu (german menu "Bearbeiten").
It doesn't matter if a pdf is open or not.
Uninstalling and reinstalling did not help.
What can I do?
Thanks alot,
FabianPeter,
Yes, I can bring up the Paragraph Styles and the Character palettes with no document open, edit the [Basic Paragraph] style to change the font family, then open a blank document, and new text boxes will use that font.
I'm on a bit of a deadline right now, so I ended up uninstalling ID CS5 and reinstalling it. I can now successfully bring up the Edit menu and the right-click context menu both in a blank document and in the document I was working on before. I'm sure the problem will reappear again at some random point in the future, so I am still looking for fixes that don't involve reinstalling the app.
BTW, I have tried exporting my work document to IDML and re-importing it, but to no avail. I've also tried toggling Dynamic Spelling (past threads have suggested this as a possible fix), but also to no avail.
It would be really nice if Adobe products produced some sort of crash dump or bug report when this sort of thing happens... -
I updated the IPAD with the latest update and now when I turned the IPAD on, I get the itunes logo and then nothing else. How can I fix this to let me use my IPAD?
YOU ARE IN RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. You must follow step 1 to step 4 VERY CLOSELY.
3. Repeat the process if necessary. -
When playing music from Ipod in my car, music suddenly stops and message appears to restore in iTunes. After a few minutes, it starts to play again. I hear a click and the apple logo shows on the screen. Any ideas??
You may need to do a Restore in iTunes.
Clicking sounds from an iPod that has a hard drive is probably not a good thing. It is possible that your iPod's hard drive is becoming unreliable. -
Hi, I have a problem with my ipad, I want to restore it but I can not. When I plug the ipad (off) it is not recognized by itunes, I turn the ipad, There are apple and the apple after you see the usb cable and itunes logo for just 1 minute and turns off and is no longer recognized by itunes.
thank you for your help.Hi there beni_m,
You may find the troubleshooting steps in the articles below helpful.
iOS: Not responding or does not turn on
http://support.apple.com/kb/ts3281
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
-Griff W. -
Itunes 11.4.0.18 crashing when clicking on app store
Itunes is getting crash when clicked on app store. I tried to get some information for this crash and got the above message in debugging mode. Please fix this if required but i am unable to open app store.Click here and follow the instructions to change the iTunes Store country.
(97125) -
Why is iTunes crashing when I click on the phone icon when my phone is plugged in???
Why is iTunes crashing when I click on the phone icon when my phone is plugged in???
Does your question involve iPhoto in some way?
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I tried to do the download of a magazine pays when clicked buy my ipad shows a text saying that I have to communicate with the support of the itunes store. I do not know what I have to do and how.
Help meHi gmoll5,
Welcome to the Support Communities!
If you have updated to iTunes 11, click on View > Show Sidebar
Then, select your playlist and choose File > Print
You will have the option to print a jewel case like you did before
iTunes 11: Frequently used features
http://support.apple.com/kb/HT5649http://support.apple.com/kb/HT5649
iTunes 11 for Windows: Create your own CDs and DVDs
http://support.apple.com/kb/PH12348
iTunes can print a playlist formatted for use as a jewel case insert; choose Command-P and select “CD jewel case insert.”
Cheers,
- Judy
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