ITunes rented movies won't play on my PC. "This movie required QuickTime which this version of iTunes doesn't include. So I downloaded QT but movies still won't play. HELP

iTunes rented movies won't play on my PC. "This movie required QuickTime which this version of iTunes doesn't include." So I downloaded QT 7 but movies still won't play. HELP Very frustrating.

Ok nw the rented film is on the iPad which won't play and when I looked at the Mac I was greeted with an error message saying that the film could nt be transferred because the file had already been transferred somewhere else! Thing is I can see it on theioad and the Mac still!
Obviously the film Kees checking where it as you can't watch it in two places at the same time. I can understand that but I knw it's not anywhere else.
The only thing I can think of is if when time machine backs it up it thinks it's being watched!
Any ideas anyone?

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Bought a movie via iTunes, tried playing it and was told that it "requires Quicktime, which this version doesn't support"

Bought a movie via iTunes, tried playing it and was told that it "requires Quicktime, which this version doesn't support". Any suggestions? Also why does iTunes sell a movie which you then cant watch!!!

Try restarting your iTunes in 32-bit mode, as per the following document:
iTunes 10.4 for Mac: Older media files may require iTunes to reopen in 32-bit mode

Okay so my IPod touch 4 won't play music through any headphone I put into the port. I've tried it with 4-5 different headphones but it still won't work. How can I fix this?

Okay so my IPod touch 4 won't play music through any headphone I put into the port. I've tried it with 4-5 different headphones but it still won't work. How can I fix this? This isn't the first time something like this has happened but it has never stayed this way for such a long time. If I have to send it in for repairs I will but I'm not sure if its under warranty

To check for warranty coverage:
https://selfsolve.apple.com/agreementWarrantyDynamic.do
- Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so. There is a little switch in the headphone jack that disconnects the speaker when the headphone jack is inserted.
Try the following to rule out a software problem
- Reset the iOS device. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iOS device.
- Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack.
Apple Retail Store - Genius Bar
If not under warranty Apple will exchange your iPod for a refurbished one for $199 for 64 GB 4G and $99 for theother 4Gs. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following will replace the jack for less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the jack yourself
iPod Touch Repair – iFixit

My ipod nano 5th gen wont play movies or videos on my ipod but plays them on itunes when i click on it the screen flashes black i have tried taking the movie off my ipod and putting it back on but it still won't work what should i do?

My ipod nano 5th gen. won't play movies or tv shows but it plays them on itunes. When I click on it the screen flashes black. I have tried taking the videos off my ipod and then putting them back on but it still won't work. what should i do?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

HT1390 this movie requires quicktime which isn't supported by this version of iTunes, 10.6, when trying to play rented movies?

anyone ever gotten the message:this movie requires quicktime which isn't supported by this version of iTunes, 10.6, when trying to play rented movies?
how to fix it?

i also want to add that this video shows status " stopped (err = 503)"

HT1725 I bought a song off of the itunes store on my iphone but it wont play. I even tried to repurchase it but it says that I already purchased it. I have restarted my phone and turned it off but it still won't download or play. HELP!

I bought a song off of the itunes store on my iphone but it wont play. I even tried to repurchase it but it says that I already purchased it. I have restarted my phone and turned it off but it still won't download or play. HELP!

Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting that track from your phone and re-download it via the Purchased tab in the iTunes store app on it, or the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes.
If you aren't in a country where you can re-download music or if it re-downloads in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via the Store > View Account menu option and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that song and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
If the 'report a problem' link doesn't work (it's been taking some people to this site on a browser instead of showing a form in iTunes) then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

TS1389 Help! My computer is authorized to play my itunes purchased songs but it keeps prompting me to authorize one song that I purchased. Once I type in my login and password it tells me that the computer is already authorized but it still won't play t

My computer is authorized to play my itunes purchased songs but it keeps prompting me to authorize one song that I purchased. Once I type in my login and password it tells me that the computer is already authorized but it still won't play the song

im having the same problem so how is this suppose to help

I just bought a macbookpro. And trying to sync my iCloud music to my iTunes. I've already "authorized" this computer to my iCloud account but It still won't play my music that I've oreviously purchased. What do I do?

I just bought a macbookpro. And trying to sync my iCloud music to my iTunes. I've already "authorized" this computer to my iCloud account but It still won't play my music that I've previously purchased. I know this isn't a matter of having tI many devices on one account because I only have my phone and now this laptop on it. What do I do?

The warranty entitles you to complimentary phone support for the first 90 days of ownership.

ITunes and Quicktime - Movie requires Quicktime which is not supported

Ok.
Issue is: Movies and TV shows bought thru iTunes (10.5.1) on Lion (10.7.2) generate an error at time of playback. Error is 'This movie requires QuickTime, which is not supported by this version of iTunes."
Help documents state to switch to 32 bit mode (which works).
Here's what I've found out:
Called Apple, couldn't figure out what the issue is. Did the standard system/disk checks/repairs/permission repairs to no avail. Created a new user to download the video to try and play it.. The user was able to stream the video correctly.
I can play the videos IF I access them directly with QuickTime (and it doesn't need the 32 bit flag checked). So, I copied my library files for iTunes over to the new account and tried again (before doing a file by file comparison of both user accounts) to see if maybe the size of the library I have might be an issue.
Logged into the other account and it now had the issue playing the TV show.
But, I don't consider that a valid test because I should have copied the file into it's existing library before replacing it to check and see if there's an issue with the file in iTune.
which led me to an interesting solution.. If I find the file on the drive (my Library files and all videos are on a NAS server, btw) in Finder then tell iTunes to remove the video from iTunes but not delete the file, I can drag and drop the file back into iTunes and it plays fine.
So, no need to switch to 32 bit mode, just have to delete the video from iTunes (but not the drive) then drag and drop it back into iTunes.
It sounds like, for some systems, something isn't being toggled in the iTunes library or the File when it's added to iTunes via the downloader that allows iTunes to recognize the type of playback version required. By deleting the reference in the library then manually adding it back in, the issue is bypassed and the videos are playable again.
I have a headache now... ;D

Try reinstalling QuickTime Player, You can download it directly from Apple here -> http://www.apple.com/quicktime/download/
If that doesn't work, try reinstalling iTunes which should also reinstall QuickTime Player.

This movie requires QuickTime, which is not supported by this version of iTunes.

I know many people are also having this problem and some solved the issue by running the app in 32 bit mode. Unfortunately, when I do that, iTunes warns me that I have to open the application in 64 bits.
For those of you who don't know about the problem, here is the issue. When I try to play a lecture video in iTunes U, application prompts this error message and does not play the video no matter what.
This movie requires QuickTime, which is not supported by this version of iTunes.

Delete the content and download it again. If you've moved the iTunes library to a secondary volume, move it back to your home folder.

I can download ok but when I try to Play movie I get error -42110

I can download ok but when I try to Play movie I get error -42110, can anyone explain why and how to resolve? I have restarted my machine and all installations are up to date

From iTunes: Advanced iTunes Store troubleshooting - Apple Support :
"Error 3001," "-42110," or "5103"
This alert is related to iTunes Store movie rentals and authorization issues.
Make sure you are using the most recent version of iTunes and QuickTime. They both can be downloaded free of charge.
If your iTunes is up to date, remove the SC Info folder.

The album downloaded except one song. It says purchased rather than play and there is no option to try and download the one song that had an error. I deleted the song name from our library, but it still won't let me download. Any advice?

The album downloaded except one song. It says purchased rather than play and there is no option to try and download the one song that had an error. I deleted the song name from our library, but it still won't let me download. Any advice?

Hi VeryBerry1,
Welcome to the Support Communities!
The articles below may be able to help you with this.
Click on the links to see more details and screenshots.
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/HT2519
You can view your iTunes Store account and request assistance by following the instructions below:
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/ht2727
Cheers,
- Judy

TS3771 My iTunes U no longer works since the update, an error message pops up saying that "This movie requires QuickTime, which is not supported by this version of iTunes." I followed the tutorial that suggests to change to from 64 to 32 bit and it didn't

iTunes U video files no longer work on my computer since i update to Mavericks. The following message appears on the screen "This movie requires QuickTime, which is not supported by this version of iTunes." I followed a tutorial that suggested to go to Applications/iTunes/Get Info and change to 32 bit. Now my iTunes does not open at all, it says it requires 64 bit. I am a bit confused and disappointed. What should I do to get it fixed? Buy a new MacBook?

Marcello, I am having the same problem. When following the advice of many in the community to start iTunes in 32-bit mode, I get the following error after I have done so:
I am running 10.9.2 on a mac mini.
I am hoping this will be fixed or at least a solid answer could be given that iTunes will no longer support certain types of media going foward.

My cursor will not move on my MacBook Air. I've forced a shutdown, but it still won't move, and now I can't move the cursor to click my user image to log in. What should I do?

My cursor will not move on my MacBook Air. I've forced a shutdown, but it still won't move, and now I can't move the cursor to click my user image to log in. What should I do?

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My phone has the correct AppleID in the in settings section but asks me to login with one that isn't mine. I deleted the ID from my itunes but it still won't let me login with mine. How do I get my iPhone on the same page?

My iphone4 has the correct Apple ID in the information settings section and asks me to login to my ID most of the time but when I try to update my apps, it asks me to login with an ID that isn't mine. I deleted the wrong ID from my itunes but it still won't let me login with my own ID to update apps. How do I get my iphone on the same page?

How did you obtain these apps? All apps are DRM protected & tied forever to the account used to originally obtain them. They cannot be transferred to another Apple ID(account), nor can they be updated using any Apple ID other than the one that was used to originally obtain them.

ITunes rented movies won't play on my PC. "This movie required QuickTime which this version of iTunes doesn't include. So I downloaded QT but movies still won't play. HELP

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