ITunes won't recognize new iPod

When I plug my new 30 GB iPod into the computer, the computer detects new hardware, but iTunes 7.0 doesn't recognize it.

First, see these basic troubleshooting steps:
The Five R's
Also, have you tried going through all the steps in this Support article?
iPod is recognized by Windows but not iTunes
-Kylene

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ITunes won't recognize new iPod touch

Last night I purchased a new iPod touch. When I try to connect it to iTunes; I get the following message:"This iPod cannot be used because the required software is not installed. Run the iTunes installer to remove iTunes, then install iTunes again."
I have uninstalled (removed) my current version to iTunes andinstalled the latest version of iTune and still get the same message.
Any ideas?

ok i figured it out.. not what was wrong but what to do.. you have to restore your system without having the iPod connect of course.. then uninstall itunes and quicktime then delete every trace of them from your computer. (once you reinstall iTunes you will get back everything you had) then once you restart your computer reinstall itunes and restart your computer again. now plug ur iPod Touch in the computer and it will work then.
same thing happened to mine.. it took a while to figure it out but i got it...
you have to uninstall them then delete it from program files... now it works perfectly

Itunes won't recognize new Ipod Nano 8GB

Hi, help someone please. The error I'm receiving is: "An Ipod has been detected, but it could not be identified properly. Please disconnect and reconnect the ipod, then try again".
Tried this several times and even reinstalled itunes... didn't work. Tried using a different USB port as well.
All other ipods are working fine when connected. I'm using Windows XP. HELLLPPP please !! it's my kids new Christmas present

I had exactly the same problem - heres the procedure I used - hope it helps ?
It looks a bit daunting but only takes a couple of minutes.
Disconnect iPod
Go into Start - Control Panel - Add/Remove programs
Select iTunes and remove ( don't worry all your music should be safe - mine was still there when I reinstalled )
Next go to apple website, disable your antivirus ( not sure if this is needed, but it's what worked for me) and download and install latest iTunes 9.0.
After installation - close iTunes
Reboot your P.C. and then restart your antivirus.
Next
Go into Control Panel again, then administrative tools( if you can't see admin tools select classic view from the left panel.
Then select computer management - then device manager
Scroll down the list in the right hand panel and expand the universal serial bus controllers section.
Connect your ipod nano - you should hear a bleep and then the details in the USB controllers list should change ( if iTunes starts just close it )
From the USB controllers list select the new addition - it'll either say apple ipod usb or Mass storage device something like that( whichever one has just appeared on connection of your ipod )
Right click on the new entry and select uninstall - at the warning message select ok
wait for it to complete the removal.
Right click the entry again and select scan for hardware changes, keep your ipod connected.
The computer should now find your ipod and reinstall the necessary usb drivers for you.
Next
disconnect your ipod
start iTunes
on your ipod - press and hold centre button and menu for about 8 seconds - apple logo will appear, - then press and hold centre button and rewind for 6 - 8 seconds- ipod will go into a diagnostic mode.
a list will appear on ipod screen
press the centre button and it will select the first parameter on the list then press menu - you will be returned to the diagnostic list but you will be on the second item in the list - once again press the centre button to access, then press menu to return to the list - repeat until you reach the last item on the list "restore". press the centre button and the ipod should restore - apple logo will appear and the ipod will reboot(wait for a minute or so for this to complete )
Now connect to iTunes - hopefully your ipod will show up on the left hand side ( mine did )
click on your ipod on the list - you should now have a screen showing your ipod - it may prompt you to download a newer version of software - click don't download.
on this summary screen select enable disk usage and then click apply - now wait it can take a little while to complete.
When it is finished the apple logo will be back at the top of iTunes.
O.k. this is the fun bit and needs to be done quite quickly !
Read this next section completely before you start
click restore on iTunes.
it will say something like download and restore, click this.
a progress bar will appear - saying extracting software
followed by another progress bar, restoring "your name" iPod
my progress bar then showed 3 or 4 blue dots traveling across the progress bar without actually making any progress.
while this is happening unplug your iPod
press and hold centre button and menu for 8 seconds - apple logo appears
then press and hold centre button and play until it says disk mode.
reconnect your ipod - the progress bar should now slowly complete and at the end say something like ipod will show up on itunes when it reboots.
wait for the apple logo to appear on your ipod, followed by the start screen ( select language )
disconnect
select the language you want to use as from new.
reconnect and then sync as normal - everything should now work.
This is what worked for me - it's a bit long winded but so far so good.
I hope this helps you - it took me about six hours of searching and messing around to finally get this working - my 2 daughters were driving me mad as their new Nano's wouldn't work !!!!

Itunes won't recognize my ipod old or new one

Itunes won't recognize my Ipod classic. It woudn't recognize the old one, Apple store said it was the Ipod so I bought a new one but it won't recognizethat one either

Hello crickettspeed,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iPod not appearing in iTunes
http://support.apple.com/kb/ts3716
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/TS1363
Try the iPod troubleshooting assistant:
If you haven't already done so, try the steps in the iPod Troubleshooting Assistant (choose your iPod model from the list).
If the issue remains after following your iPod's troubleshooting assistant, follow the steps below.
2. Restart the iPod Service
3. Restart the Apple Mobile Device Service
4. Empty your Temp directory and restart
5. Verify that the Apple Mobile Device USB Driver is installed
6. Change your iPod's drive letter
7. Remove and reinstall iTunes
8. Disable conflicting System Services and Startup Items
9. Update, Reconfigure, Disable, or Remove Security Software
10. Deleting damaged or incorrect registry keys
Best of luck,
Mario

My iTunes won't recognize my iPod 3GS!!! HELP! I had recently updated my iTunes and now upon plugging in my iPod iTunes comes up with a error message. Leaving me unable to sync anything! :( HELP!

My iTunes won't recognize my iPod 3GS!!! HELP! I had recently updated my iTunes and now upon plugging in my iPod iTunes comes up with a error message. Leaving me unable to sync anything! HELP!

What is the exact error message you are receiving?
B-rock

Itunes won't recognize my ipod nano 2nd gen anymore?

itunes won't recognize my ipod nano 2nd gen anymore. it just charges it???

Refer to this article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538

I deleted some Apple software, now iTunes won't recognize my iPod

So earlier today I removed Bonjour, and the Apple Mobile Device from my computer. Now all of a sudden iTunes won't recognize my iPod, but windows does. Could this issue be related to removing the software from my computer?

Take a look at this web page and see if it helps:
iPod missing in "My Computer" or in iTunes on Windows
Good luck.

Itunes won't recognize new credit in Itunes

itunes won't recognize new credit in itunes store and goes straight to billing page so I cannot purchase anything; also play button won't activate when in itunes stor. Susanne

Hi Chris
Thank you for your help sorry it has taken me so long to reply to you.
I solved my problem with Itunes gift card after many frustrating hours. I went to purchase another song it did the same thing as before (went straight to the billing page) but this time I hit a credit card icon it asked me to bring up details; I deliberately entered wrong numbers so forth and so on. I deleted all the credit card details and hit NONE and I found I could then exit the page. That action seemed to trigger a correction for purchase; and I could then download without too much trouble.
Cheers
Susanne A

ITunes won't recognize my iPod Click

Hello,
iTunes won't recognize my iPod click. I bought the iPod used on ebay. It didn't come with software. Does it need it? If so where can I download it.
Thanks,
Jim

See if any of these articles help.
Windows XP cannot detect an iPod.
USB drivers are not installed properly or are out of date.
iTunes 7 doesn't recognize the iPod.

Itunes won't recognize my ipod touch 4g

I updated my itunes and now it won't recognize my ipod. I tried replugging the cord, resetting my ipod, updating my ipod to ios 6.1.6 but nothing seems to work. Can some help??

See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes

ITunes won't recognize my iPod

I was synching my ipod the other night and iTunes crashed. After being connected for an hour it would not do anything. I went to task manager and it said iTunes was not responding. So I shut iTunes down from task manager. Now when I attach my iPod to my computer it is recognized in windows but iTunes does not recognize it and it won't synch. I have followed the first two steps in this link http://support.apple.com/kb/TS1363?viewlocale=en_US and iTunes still does not recognize it. I was about to try the 3rd step which is this.
On the Start menu, click My Computer (or double-click My Computer on the Desktop).
In My Computer, open Local Disk C:.
Open Documents and Settings.
Double-click the folder that bears your username.
If you see a Local Settings folder, skip to step 9. If you don't see a Local Settings folder, proceed to the next step.
On the Tools menu, click Folder Options.
Select the "Show hidden files and folders" button.
Click OK.
Double-click Local Settings.
Right-click on the Temp folder and on the shortcut menu, click Delete.
In the confirmation dialog that appears, click Yes.
If you are unable to delete the Temp folder, close all programs, especially those in the Notification area (system tray) of the Windows Task bar shown below and repeat step 10.
Restart your computer.
Install the latest version of iTunes from http://www.apple.com/itunes/download and connect your iPod.
However, I can't find ANY of the folders they are talking about. I have windows vista on my laptop. I can't find a document and settings folder, a local settings folder, nor a Temp folder. I have selected to show hidden folders in the folder options menu. Can someone tell me how to follow this step (emptying the temp directory and restarting) on Windows Vista. OR, does anyone have any idea of what I can do to get iTunes to once again recognize my iPod.
Message was edited by: tiffakia

Here is the latest update in my saga. I decided to hook my iPod classic to my desktop computer to see if the iTunes on there recognized it. I barely use this computer so it did not have an updated version of iTunes on it. After the drivers were updated I got a message in iTunes saying that Tiffany's iPod could not be used with this version of iTunes because it required version 7.6 or higher (or something like that). I took that as a good sign since iTunes obviously recognized the iPod long enough to correctly tell me the name of my iPod. However, after updating iTunes the desktop's iTunes did not recognize my iPod classic either. I have been trying to figure out what is wrong with this thing since Wednesday of last week. I am just really frustrated now. I was hesitant to reformat the iPod because I read in some other posts that people reformated the iPod and iTunes still didn't recognize it. At least now I do have some music on the iPod...but I guess at this point I have no other choices. Any other ideas out there I may be missing? And if I do have to reformat the iPod do I do that by going to my computer and reformating it there since iTunes doesn't recognize it which means I can't restore it using iTunes.

TS1425 itunes won't recognize my ipod

I worked with apple support to reload itunes. Now my computer won't recognize my ipod classic, at all.

Do you have any other USB devices connected to that Mac Mini? If so, properly disconnect them and reboot your PC and then reconnect your Shuffle with iTunes running.
If still no luck, try a reset of the Shuffle with it still connected to your Mac.
Resetting iPod Shuffle
B-rock

ITunes won't recognize my iPod classic in disk mode.

I have a iPod classic that has the sad face. I read all the articles, and videos that show how to fix it, and all of them show that you need to force it into disk mode and plug it into your computer and restore it with iTunes. I can get it into disk mode fine, but when I plug it into my computer iTunes won't recognize it.
Do you have any suggestions?
Thanks for your help.

Is there any way to hard restore it, with out hooking it up to the computer.

My itunes won't recognize my ipod touch. I have gone through all the steps 2 times and still nothing., My itunes won't recognize my ipod touch. I have gone through all the steps 2 times and still nothing.

My itunes won't recoginiz my ipod touch. I have gone through all the troubleshooting steps 2 and still have the problem.

Did you do everything here:
iOS: Device not recognized in iTunes for Windows
Including
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
New cable and different USB port?
Runs this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Try on another computer to help determine if computer or iPod problem

Itunes won't recognize my ipod nano 5th gen. it's recognized by the computer, but I get a message from itunes that says an ipod has been detected, but it couldn't be identified properly. i did all of the steps on the ipod assistant. unistalled and reinsta

Itunes will not recognize my Ipod Nano 5th g. It shows up on my computer. But Itunes gives me a message that says "An ipod has been detected, but it could not be identified properly. I did all the steps in the ipod assistant. Unistalled and reinstalled drivers and itunes. restarted ipod and even erased everything. It is recognized by other computers. And itunes recognizes my iphone fine. please help.

Have you restarted your computer? iTunes updated?

ITunes won't recognize new iPod

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