Job is not running in Source system.

Hi Experts,
One issue I have because of this I am not able to load data into Data sources.
I am in BI 7.0 environment.
when I execute infopackage, total and techinical status are in yellow.
I found in R/3 Job is not running, based on this statement in SM37. from the fallowing.
Call customer enhancement EXIT_SAPLRSAP_001 (CMOD) with 0 records
Result of customer enhancement: 0 records
IDOC: Info IDoc 2, IDoc No. 3136, Duration 00:00:00
IDoc: Start = 14.05.2009 07:23:39, End = 14.05.2009 07:23:39
Synchronized transmission of info IDoc 3 (0 parallel tasks)
IDOC: Info IDoc 3, IDoc No. 3137, Duration 00:00:00
IDoc: Start = 14.05.2009 07:23:39, End = 14.05.2009 07:23:39
Job finished
Job satrt time and end time are same, so job is not running in the sourcesystem, am i right. let me known if i am worng.
It is Standard Data source but in the above statement becasue  *result of Customer enhancement:0 records.*
please help me to reslove this issue to load data into BI.
1. what I have to do to run job in source system side.
2. should I take any help from Basis.
Regards
Vijay
Edited by: vijay anand on May 14, 2009 3:02 PM
Edited by: vijay anand on May 14, 2009 3:04 PM

Hi Rupesh,
in RSA3 data is availbale,
but it is not coming to BI,
Messages from source system
see also Processing Steps Request
These messages are sent by IDoc from the source system. Both the extractor itself as well as the service API can send messages. When errors occur, several messages are usually sent together.
From the source system, there are several types of messages that can be differentiated by the so-called Info-IDoc-Status. The IDoc with status 2 plays a particular role here; it describes the number of records that have been extracted in a source system and sent to BI. The number of the records received in BI is checked against this information.
the abovemessage I am getting in details tab.
Regards
Vijay

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