Just got a new iphone and am syncing it with itunes, but it will not transfer my new music or voice memos. Help?
I just got a new iphone 3GS and was trying to sync it with my itunes information from my old phone. However, I keep getting multiple error messages and after the sync is complete, I find that everything has transferred except my purchased itunes music and voice memos (I record my class lectures). I am not sure what I can do to fix this. Any ideas?
The error messages are:
-"Attempting to copy to the disk 'My Iphone' failed. An unknown error occured (-69)."
-"The iphone 'My Iphone' cannot be synced because there is not enough free space to hold all the items in itunes library."
-"The iphone 'My Iphone' cannot be synced. An unknown error occured (13010)."
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Hi FuzzyDunlopIsMe,
Welcome to the Support Communities!
It's possible that resetting your password multiple times has triggered this security. Click on the link below for assistance with your Apple ID Account:
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http://support.apple.com/kb/ts2446
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http://support.apple.com/kb/HT5622
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