Just purchased photoshop cc. had problems downloading should i have ps short cut on my desk top i have light room and adobe only

just purchased photoshop cc ,had trouble down loading.when all done should i have ps icon shortcut on my desk top? lightroom icon and adobe atre the only two that came up is this correct?

It's possible.. In fact, I don't think it added one for me. Go to the Creative Cloud app and try launching it from there (just click on the Photoshop icon).
Benjamin

Similar Messages

I just purchased photoshop elements12 7 days ago. I have yet to be able to get my redemption code to work. I cannot retrieve my serial number with out it.

I have gone thru all the links to try to get it to work (several times), including uninstalling and reinstalling, called Best Buy where I purchased it, called the Best Buy 1-888 Main Geek Squad number, and now I am back to this adobe forum trying to get SOMEONE to assist me in getting my redemption code to work. Can you help me?

You can send the redemption code to me through a direct message and I can investigate it.

I just purchased Photoshop 11. The serial number is not valid to get me out of the trial.

I just purchased Photoshop 11. The serial number is not valid to get me out of the trial.

You need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.
Here are some links to help make contact:
http://www.adobe.com/support/chat/ivrchat.html
http://www.adobe.com/support/download-install/supportinfo/

I just purchased Acrobat XI for Mac, downloaded/installed on my MacBook Air, but the software will not open/initialize. What is the problem?

I just purchased Acrobat XI for Mac, downloaded/installed on my MacBook Air, but the software will not open/initialize. What is the problem?

What is your Acrobat XI version? If less than 11.0.09 I would suggest that you update, then try again. Download updates from http://www.adobe.com/support/downloads/product.jsp?product=1&platform=Macintosh
Note that you posted in the forum for Acrobat.com online services; you may get better help if you ask in the Acrobat forum.

How to download just purchased photoshop forcloud 19.95 a month

Just purchased photoshop cloud for 19.95a month. How do I download?
Question

You can either download the application from the Adobe Application Manager(AAM) or
Please try downloading it from : http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop
Serial number is not required your Adobe ID will suffice as you bought the Photoshop subscription.

Just purchased a new pc. Downloaded Itunes. Downloaded some new music. Went to add the new music to my iphone off my new computer but it wants to wipe all of my existing music which has been purchased from itunes. HELP! What should i do?

Just purchased a new pc. Downloaded Itunes. Downloaded some new music. Went to add the new music to my iphone off my new computer but it wants to wipe all of my existing music which has been purchased from itunes. HELP! What should i do?

Kford_red wrote:
Feel a bit gutted as spent £££'s downloading music tonight and not been able to get the songs onto my phone so far!
The music you just downloaded tonight to your new computer is safe. The music you purchased on your phone is safe. You shouldn't feel gutted. It's your other music that you should have taken better care of. That would include any music you ripped yourself or purchased outside of iTunes. That you can't get back.
It has always been the user's responsibility to back up and protect downloaded music. If you didn't have a backup of your computer before it started acting funny, that's your fault. It would be no different than if you lost a music CD. It would not be a record store's responsibility to replace if you lost it. Digital music is no different. Similarly, a phone is not a backup medium. Phone's break, get misplaced or stolen all the time and are not a substitute for a backup copy of your music and media.
Computers WILL break. Hard drives WILL fail. That's why you back up your data.

I have just purchased photoshop elements 13 & premier elements 13 and downloaded both. How do I install them from my download file?

Both files are in my download folder (forty minute download time for each one|) but I am not sure how to install them. I would like to put a short cut to each one on my desk top.

A friend called round and showed me which icons to click in the download file. Did it and they installed. It was the gap between downloading and installing that threw me. Usually they follow on. Thank you for your interest. John Smart

I bought a song on ITUNES and had problems downloading it. I got in touch with support and and they downloaded the song to my account but now when I try to play it, it tells me my computer isn't authorized to . Reauthorizing computer doesn't work. HELP

I bought a song in ITUNES and had problem downloading it. I contacted support and they downloaded the song for me. Now when I try to play the song, I get a message saying my computer isn't authorized to play it. I try reauthorizing but that doesn't work, just keep getting the same message. Can anyone help?

Hello
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/ts1389
Best of luck,
Mario

TS1424 Just purchased Beatles' Tomorrow Never Knows. But some (four) of the cuts did not download and can't be played or synced with ipod. Any help?

Just purchased Beatles' Tomorrow Never Knows. But a few of the cuts did not download properly and can't be played or synced with ipod. Any help?

Assuming you are in a region where you are allowed to redownload your past music purchases, delete the current copies from your iTunes library, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the report a problem links in your account history, or via Contact Support.
tt2

I have just purchased Photoshop Elements 13. Why am I unable to access the program?

I have just purchased Photoshop Elements 13. I think it was installed. The title shows in my 'Downloads File'. I have tried double clicking on 'install' in the downloads file. All I get is a page of data that doesn't seem to do anything. When I purchased Photoshop Elements 12 there was no problem. The apps appeared on my monitor and I went to work. What appears on my monitor for Photoshop 13 is a file picure. When I click on it I go to the Downloads File. Can anyone help me?

I am unable to access the Photoshop Elements 13 program.

Anyone else had problems downloading RH9 trial version?

I have unsuccessfully tried to download the RoboHelp 9 trial version using various browsers (IE, Firefox, Safari) on both my work and personal laptops. Received the following error message when trying to download the trial this morning using Safari. Has anyone else had problems downloading the trial version? I just ran across download information on Adobe's website this morning stating that popups, firewalls, 3rd party security, etc. must be disabled before downloading. Is this the problem or is there an issue at Adobe's end??
I haven't used RoboHelp in many years and need to get the trial installed asap in order to compare against Flare 8.
Thank you.
Ruth Markham

Hi Ruth,
Yes probably, your firewall, might be obstructing.
I was wondering, in case you are still facing the issue then you can try following steps too--
1) Go to this page (copy to your address bar)
https://www.adobe.com/cfusion/tdrc/index.cfm?product=robohelp&loc=en_us&promoid=DJDVH
2) Log in using your Adobe ID and Password
3) Copy paste each of the below links in the address bar, one at a time and hit "Enter" from keyboard (Return)
http://trials.adobe.com/AdobeProducts/RBHP/9/win32/RoboHelp_9_WWEFDJ.exe
http://trials.adobe.com/AdobeProducts/RBHP/9/win32/RoboHelp_9_WWEFDJ.7z
4) Once you ahve downloaded both of the links, use the EXE to initialize the installer.
Good Luck!
Thanks,
Anjaneai

I just purchased Photoshop 13 for PC MS Windows 8.1 In trying to install, I get the following message after clicking on the 2nd file. "The file archive part of Adobe Photoshop Elements 13 is missing. You need all parts in the same folder in order to ex

I just purchased Photoshop 13 for PC MS Windows 8.1 In trying to install, I get the following message after clicking on the 2nd file. "The file archive part of Adobe Photoshop Elements 13 is missing. You need all parts in the same folder in order to extract Adobe Photoshop Elements 13. Please download all parts.: I've also gotten an Exit Code: 7 when trying to install. I've turned my McAfee virus system off while trying to install.

Hi,
Have you tried downloading Photoshop Elements 13 from here?
https://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html
There is only one file to download - which one depends on your system (32-bit or 64-bit).
These are the trial versions but will convert to the full version when you supply your serial number.
Brian

Hello, I've just purchase a mac mini 10.9 it doest have a cd drive and so I can't install my Photoshop Elements 4.0. How can I update/upgrade Adobe and in stall in my computer?

Hello, I've just purchase a mac mini 10.9 it doest have a cd drive and so I can't install my Photoshop Elements 4.0. How can I update/upgrade Adobe and in stall in my computer?

that's no longer available for download. in addition, it's unlikely it would work on your mavericks os.
you could purchase pse 12 upgrade, Adobe Photoshop Elements 12 - Buying guide

HT1657 I am a teacher and accidentally rented a movie twice. Once in HD and it told me I could not project it over my promethean board. So I rented it in the regular format and I had problems downloading it. Could I get a refund or at least a credit?

I am a teacher and accidentally rented a movie twice. Once in HD and it told me I could not project it over my promethean board. So I rented it in the regular format and I had problems downloading it. Could I get a refund or at least a credit?

You can try contacting iTunes support and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I have just purchased Photoshop Elementar in Swedish, but can not open the program.

I have just purchases Photoshop Elementar in Swedish, but can not open the program. Why?

what file(s) (name and extension) did you download?
what are you clicking to start installation?
what do you see after clicking?

Just purchased photoshop cc. had problems downloading should i have ps short cut on my desk top i have light room and adobe only

Similar Messages

Maybe you are looking for