Just received a license renewal even though the product is free?

We have just received the following email and I wonder why? The Adobe help desk can't help but as it states the license is about to run out I'm a little concerned even though the products are free. Any help on this will be much appreciated.
Dear IT
We are contacting you because you applied for and received a license to redistribute the following Adobe Software on Apr **, 2014.
Adobe AIR
Adobe Flash
Adobe Reader
Adobe Shockwave
Your current license will expire on Apr **, 2015. To continue to distribute Adobe Software, you must reapply for a new license before the expiration date.
To reapply for a new license, please fill out the form located here:
https://www.adobe.com/cfusion/mmform/index.cfm?name=distribution_form&pv=fp
Please select all products in the form that you wish to renew.
Thank you

Hi simon604596,
Please see this page: Volume distribution | Adobe Reader XI.
The distribution license isn't necessary if you're using those products for personal use. But, it is if you're distributing them for use beyond a personal installation (for example, if you're distributing via the intranet at your company).
Please let us know if you have additional questions.
Best,
Sara

Similar Messages

  • HT4990 When I try to download an app it is asking for the billing address even though the app is free and then it does not accept post code

    When I down load an app it is asking for a billing address even though the app is free after I enter the required details it does accept the post code

    Try to set it up as new device, explained here:
    How to back up your data and set up as a new device
    Start without using the backup after the restore process, to rule out a software problem.
    If the phone is working after that, use the backup to restore from. In case the problem comes back, your backup contained corrupt data and you'll have to start again without the backup.

  • Verify my payment even though the app is free ?

    Why does apple keep asking to verify my payment even though the app is free and every time I'm verifying my payment info it keep saying declined even though all the information I have given them is correct?!? Please help me!!!

    Hit the issue too and the following fixed it for me.
    Settings->iTunes & App Store->apple ID->view apple ID->payment->re-enter all the credit card information especially the credit card number.
    My guess is that after upgrading the stored credit card number gets messed up although it *looks* like it's still stored ok (e.g. still displaying the correct last 4 digits when the error happened and only asking for security code).
    Hope this help!

  • Why do I have to sign in to the app store even though the download is free?

    why do I have to sign in to the app store even though the download is free?

    Because all content that you download from the iTunes stores is coated with your Apple ID.

  • Everytime I go to download an Apple App I get asked to verify my credit card details even though the app is free.

    Whenever I go to download an app from the apple site I am asked to verify my credit card details especially when the app is free.
    I also cannot seem to change the region globe thing down the bottom right corner.

    I have just read the "more like this" and got the anwser to my question.
    (except the region thing)

  • I've got an iPad and iPhone 4S, both of which are set up for facetime. When someone calls me, both the iPad and phone ring, even though the phone is set to receive facetime calls on the number and the iPad is set for an email account. why is this?

    I've got an iPad and iPhone 4S, both of which are set up for facetime. When someone calls me, both the iPad and phone ring, even though the phone is set to receive facetime calls on the number and the iPad is set for an email account.
    How can I change the setup so on the email only the iPad rings and on the phone number only the phone rings?

    No it's not stealing. They have an allowance that you can share with so many computers/devices. You'll have to authorize her computer to play/use anything bought on your acct. You can do this under the Store menu at top when iTunes is open on her computer.
    As far as getting it all on her computer....I think but I am not sure (because I don't use the feature) but I think if you turn on Home Sharing in iTunes it may copy the music to her computer. I don't know maybe it just streams it. If nothing else you can sign into your acct on her computer and download it all to her computer from the cloud. Not sure exactly how to go about that, I haven't had to do that yet. I wonder if once you authorize her computer and then set it up for automatic downloads (under Edit>Preferences>Store) if everything would download. Sorry I'm not much help on that.

  • HT201272 When i was younger i did all my itunes purchasing through my father's account. I just purchased my own Mac book Air and i am trying to transfer the music from my iphone to my Mac. Is there a way to do this even though the music wasn't purchased o

    When i was younger i did all my itunes purchasing through my father's account. I just purchased my own Mac book Air and i am trying to transfer the music from my iphone to my Mac. Is there a way to do this even though the music wasn't purchased on my id?

    Have you authorised your own Mac to your father's account?

  • I'm trying to reset my password on the iPad and apple says it has sent me an email, but I don't receive it, even though the address is good.

    I somehow seem to have changed the Apple id password on my iPad and don't know what it is.  When I try to reset it, I'm given the option of having Apple get in touch with me by email.  I click on this choice and Apple says the email has been sent - but I never receive it, even though the address is valid.  The other option is to answer two questions preceded by entering my birthdate.  I know the answers to the questions, but must have entered my birthdate incorrectly when I set up the account.  To make a long story short, I can't sign in to iCloud on the iPad and can't figure a way out of this dilemma.

    Your password was sent to your emergency email address.  Perhaps you have an email you never use?   I use the free email from my cable TV account as my emergency email.
    Your Apple account and cloud account are separate.   You could even have completely different user and password.   Most of us use the same user ID and password, but they are not the same thing, don't mix them up.
    If you can't retrieve emergency email, you will have to call apple support.
    http://support.apple.com/kb/HE57

  • I have uninstalled and installed the latest Flash Player 17 many times.  I am currently working on a yearbook site that gets locked every time I try to add photos.  I have also received a plug in error even though the plug in box is checked.  I have a Mac

    I have uninstalled and installed the latest Flash Player 17 many times.  I am currently working on a yearbook site that gets locked every time I try to add photos.  I have also received a plug in error even though the plug in box is checked.  I have a MacBook Pro.  Please help!!!

    To give you any useful advice, I'm going to need to know more about your computer and browser:
    https://forums.adobe.com/message/5249945#5249945

  • I do not receive notifications for my email account even though the email setting in Notifications is turned on. How can I fix this?

    In iOS 5 I do not receive notifications for my email account even though  the email setting in Notifications is turned on. I do receive other notifications. Does anyone have any suggestion on what is wrong or how I should correct it? Thanks.

    Hey M0904,
    I found the following information regarding troubleshooting notifications, I'd run through them and see if they resolve the issue:
    iOS: Understanding Notifications
    http://support.apple.com/kb/ht3576
    Troubleshooting notifications
    Push notifications require an active Wi-Fi or cellular connection. If you are not receiving notifications for a specific app, try these steps:
    Verify that the app supports notifications.
    After installing an app or restoring a backup to a different iOS device, open the app at least once to begin receiving notifications.
    If the app requires entering or logging in to an account, you will need to do this before receiving notifications.
    Check Settings > Notifications to ensure that the app is configured for notifications.
    If notifications do not appear only in the Notification Center, verify that the Notification Center setting for the app is enabled.
    If you are still unable to receive notifications and you are using a Wi-Fi connection, verify that the network or firewall is not blocking access to port 5223.
    Have a good one,
    David

  • How do I stop the sound (bong) when i receive a new email even though my settings are set to vibrate only?

    how do I stop the sound (bong) when i receive a new email even though my settings are set to vibrate only?

    Opening in the sidebar is the default for bookmarks that are created via a link or button on a website.
    You can check the properties of a bookmark via the right-click context menu in the sidebar (Ctrl+B; Command+B on Mac).
    In the Bookmarks Manager (Bookmarks > Show All Bookmarks) you can click the More button in the Details pane at the bottom right.
    Make sure that "Load this bookmark in the sidebar" is not selected.

  • I just updated my 3gs to the latest iOS 5 update and now I am unable to text certain numbers.  I keep getting the error code 1121611611 invalid number, even though the number I have in my contacts is a 10 digit number.  Any suggestions on fixing this?

    I just updated my 3gs to the latest iOS 5 update and now I am unable to text certain numbers.  I keep getting the error code 1121611611 invalid number, even though the number I have in my contacts is a 10 digit number.  Any suggestions on fixing this?

    PhotogYogi wrote:
    I Have the same issue on a brand new iPad mini 2. My battery is only lasting up to 5 hours. I went on chat with Apple last night and they said my battery is fine and its a Safari issue. I'm literally losing 1% every 3-4 minutes. I tried recalibrating my battery, signing out of iCloud, shutting off all locations, turning off background app refresh, restoring network settings, restoring all, and finally restoring from iTunes with no luck. This is just awful. I got this iPad so I could use it on my long flight for a trip I have coming up, and unfortunately, it's not going to last that long, plus I'm concerned about how many times i will be recharging my battery because of this since battery's do have a life cycle dependent on the number of charges. This is frustrating and needs to be fixed ASAP and addressed by Apple.
    By the way, Apple told me to bring my device to the Apple Store because it's still under warranty. That's great and all, but I'm going to waste my time if there is no fix for this issue.
    Ok so you want Apple to address the problem, but yet you don't want to take it to them just in case they can't fix it? What if they can fix it? Complaining here certainly won't fix it.

  • My wireless earbuds work just fine, but some third-party apps play audio only through the iPod speaker even though the buds are properly connected.

    My wireless earbuds work just fine, but some third-party apps play audio only through the iPod and iPhone speaker even though the buds are properly connected. Does anyone know why and is there a solution?

    Assuming you are using Bluetooth headphones, do the apps have the option to use Bluetooth?
    The app should have an option to select the speaker (or wired earphones) or the Bluetooth headphones.
    You can also try:
    iOS: Troubleshooting applications purchased from the App Store
    Contact the developer/go to their support site if only one app.
    Restore from backup. See:
    iOS: How to back up              
    Restore to factory settings/new iPod

  • I just bought a new Motorola modem. Do I need to reconfigure my Airport Express? For some reason we have WiFi even though the amber light is blinking.

    I just bought a new Motorola modem. Do I need to reconfigure my Airport Express? For some reason we have WiFi even though the amber light is blinking.

    Typically, when changing out networking hardware, it is always a good idea to perform a complete power reset of all of your networking equipment.
    I would recommend that you do the following as a minimum:
    Power-down the modem, AirPort base station, and computer(s).
    Power-up the modem; wait at least 10-15 minutes to allow it adequate time to initialize.
    Power-up the AirPort base station; wait at least 5-10 minutes. Note: The AirPort's status light may continue to flash amber after it has intialized. That is because, there may be some additional configuration items necessary, like setting up wireless security, before the overall setup is completed to get a green status.
    Power-up your computer(s).
    If the above steps do not solve the problem, start over with step 1 above, but then perform the next steps between steps 1 & 2. above.
    Disconnect the AirPort base station from the Internet broadband modem.
    While all of the devices are powered-down, perform a "factory default" reset on the base station. This will get it back to its "out-of-the-box" configuration and make setting it up much easier, especially if you use the "Assist me" process within the AirPort Utility. (ref: Resetting an AirPort Base Station or Time Capsule)
    After the base station resets, go ahead and power it back down.
    Reconnect the AirPort base station to the Internet broadband modem. For the Extreme and Time Capsule, be sure to connect the cable to the base station's WAN (circle-of-dots) port.
    Continue with step 2 in the first set of steps.
    In this basic configuration, the AirPort base station will broadcast an unsecured wireless network with a Network Name (SSID) of Apple Network NNNNNN. Network clients, connected to the base station either by wire or wireless, should now be able to access the Internet through the ISP's modem. Once Internet connectivity has been verified, you can use the AirPort Utility to configure the base station for wireless security and any other desired options. Please post back your results.

  • I am having major issues with links in keynote! Even though the links (a navigation system) are on the master page, they are only working on some of my slides. Anyone have ideas on how to fix this or similar issues? Help!

    I am having major issues with links in keynote! Even though the links (a navigation system) are on the master page, they are only working on some of my slides. Anyone have ideas on how to fix this or similar issues? Help!
    I have created a navigation system on the master pages and set the presentation to links only mode. I also have other links scattered throughout the program, like a linkable table of contents, etc. Some of them work, some of them don't. Not sure why. Anyone out there having similar issues? Or have any idea on how I can solve this issue? Any help would be appreciated!
    Thanks!

    Links should not create any problems in Keynote.  If they are set up correctly on text, the text will be underlined. Objects that have links will have a curved arrow bottom right, if you click the arrow a popup will display the link information.
    Try this repair for Keynote,  ensure you complete all the tasks and in the order shown:

    delete all the iWork applications if you have them, not just Keynote, using Appcleaner from Mac Update, its a freeware application

    empty the trash:  Finder > Empty Trash

    Shut down your Mac, wait 30 seconds, then power on the Mac, immediately after the start chime, hold down the Shift key
    When you see the grey Apple symbol and progress indicator (a spinning gear), release the Shift key.
    If you are prompted to log in, type your password, then hold down the Shift key again as you click Log in.
    4  
    Let the Mac fully boot up, it will take longer as the OS is repairing the drive

    when fully booted, go to Applications > Utilities > Disc Utility; click on the boot drive then First Aid tab and click  repair disc permissions

    when complete, restart the Mac normally, Apple menu > Restart

    install Keynote from the Mac App Store
    let us know if this helped

Maybe you are looking for

  • Sync multiple Iphones on same pc

    Hi All, It's my first POST here... Here's the scenario: My wife's Iphone is synced to her PC (Itunes). I want to Sync my Iphone using her PC and Itunes. I've never pluged my Iphone to my wife's PC yet... What will happen the first time I plug it in?

  • Drop down list in selection screen.

    hello there, How to get a drop down list box in selection screen and in module pools. explain also, how to populate some data into that.

  • Change data capture problem?

    Hii, i am getting the following error when trying to execute the following procedure. SQL>execute dbms_cdc_subscribe.create_subscription(- change_set_name => 'SYNC_SET',- description => 'This subscription is used for testing',- subscription_name => '

  • Best Practices for SSO between NWBC and BOBJ CMC

    What are the best practices in this scenario: - NWBC client (using SAP ECC logon credentials) - BOBJ client (configured using Windows AD credentials) I would like my users to log into NWBC - but be automatically logged into CMC for running crystal re

  • Flex 2-14 keyboard flexing in the center and left. Keys not registering.

    Hello Lenovo Community, I recieved my Flex 2-14 about 2 weeks ago. Right after I took it out and began using it I noticed the keyboard was really "flexing" when typing, especially in the middle and left side. Also, when typing, sometimes the keys won