Keep getting error during Calendar sync

Phone: Torch 9810
Computer: MacBook Pro
OS: 10.6.8
BB Desktop: 2.40
Hi,
I've used a BB for quite some time always sync to my Calandar (iCal). Usually when I install an update to the BB desktop, the phone does not sync as well initially. Then it tends to work itself out. So, I kind of hate when the updates come out for this reason.
Recently, I updated to the reccomended version 2.40. If I sync everything together I get an error message (see below). I can sync everything fine except the Calander, if I sync the other stuff first by themselves, i.e. Notes, Contacts, Tasks.
Then I sync the Calander. It actually partially syncs the material but tends to leave out the newest data. It does show that the phone synced, but the sync never fully completes. I continue to get this message: "An error was encountered while syncing ZERO. Please retry the sync." I've never seen this error message. And, I've seen A LOT of error messages through the years while syncing. Please let me know if you have any suggestions on what I can do to solve this issue.
Thanks,
Don
Solved!
Go to Solution.

Hey dgensler,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
I would suggest performing the following to get the sync working:
1. In BlackBerry® Desktop Software for Mac go to Device>Forget Data.
2. Close down BlackBerry Desktop Software and unplug the BlackBerry® Torch™ 9810 smartphone from the USB.
3. Plug it back in and open up BlackBerry Desktop Software and then setup the synchronization again and test.
Let me know if you have any more questions.
Cheers.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

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