Keep getting prompt for serial number on Trial Acrobat XI Pro

The other day I purchased the upgrade to Acrobat XI Pro for US $199. After downloading and installing, the activation failed because my Acrobat Pro 9 serial number turned out to be Beta, and therefore not eligible for the upgrade.
So I uninstalled XI Pro, ran Adobe Uninstaller Tool, rebooted, then downloaded/installed Acrobat XI Pro Trial. But when I try to run Trial version, it keeps prompting me with the same Serial Number Upgrade dialog box that I got with the upgrade that didn't accept my Pro 9 serial number because it was Beta.
How do I prevent XI Pro Trial from prompting for Upgrade Serial Number so I can use Trial before buying? I have never been able to run the Trial version, and am getting desperate because I need to try that before I purchase.
Thanks in advance!! ~Carol

The prompt I receive is "left over" from the XI Pro UPGRADE version. There's a dropdown box where you choose the version you're upgrading from (Win Pro 9), then add the serial number, which is either approved or declined - in my case, declined because my Pro 9 was a Beta version (which I didn't know).
It's that Upgrade version dialog that keeps popping up when I try to get into the Trial version, forcing me to choose from the same list of versions as I did when trying to get into the Upgrade version.
If that dialog box left over from the Upgrade installation pops up with the Trial install, how do I know it won't also pop up if/when I purchase the Full version? I really want to get this all cleared up and working correctly (i.e., actually using the Trial version) before risking more trouble by introducing another element. No amount of Windows uninstalling plus Adobe Uninstaller Tool for all Acrobat products (plus, of course, rebooting) has overcome this.
And, just to be clear: I've never been able to "activate" the Trial version of Pro XI, so it's not like it's looking at this as a second install of Trial.
Meanwhile, I've again uninstalled all versions of Acrobat and reinstalled my Pro 9 to continue working on a project. But I know if I reinstall XI Pro Trial, that same dialog box from the Upgrade (forcing me to choose a version + serial number I'm upgrading from) will pop up, as I've been through that before.
The whole thing could have been avoided if only Adobe had forced me to enter the serial number for my Pro 9 BEFORE paying for, downloading and installing the XI Pro Upgrade.
Thanks for bearing with me on this. The one bright spot is that my refund for the Upgrade is being processed. ~Carol

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Prompted for serial number when launching Acrobat Pro XI

Keep being asked for a Serial Number Upgrade when trying to open trial version of Acrobat Pro XI.
Had previously purchased and installed full version, but found out the Pro 9 serial number I had been using was not eligible for upgrade, so I uninstalled full version and installed trial version.
How can I prevent it from prompting for Upgrade Serial Number? Probably something left over in Registry from that Pro XI purchase.
Sure would be nice if it had prompted for the upgrade serial number BEFORE I purchased, uploaded and installed the upgrade, rather than finding out afterwards it wasn't eligible. Plus, it uninstalled my Pro 9 in the process, so now I'm left with nothing.

Excellent suggestion; should have thought of that.
However, after running Cleaner to remove Pro XI, rebooting, reinstalling Pro XI Trial and rebooting, it still prompts me from same Serial Number Upgrade dialog box as when I purchased Pro XI.
It didn’t recognize my Pro 9 serial number in the original purchase/install because turned out Pro 9 was a Beta version. But that box keeps coming up when trying to use Pro XI Trial.

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http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html

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http://helpx.adobe.com/x-productkb/global/find-serial-number.html
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Hello from Apple!
Shaun at Apple Service & Support thought that you might find this article useful. We hope that it helps resolve your technical issue.
Link: http://www.info.apple.com/kbnum/n303184
Troubleshooting serial number issues with professional products
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Thank you,
Apple
**This message has been auto-generated. Please do not reply to this email. Replies will be ignored.

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Why am i prompted for serial number upgrade?

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Check with the school to make sure the licensing should still be valid. Some school make arrangements only for temporary licensing.
You can also try checking with Adobe Support thru chat.
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
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http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

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Hello, recently I got photography subscription. After signing into cloud photoshop asks me for a serial number.
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The My Products may only show things that have been registered, which you cannot do because PS-CC is asking for a serial number, so maybe it is normal that nothing is listed, there, yet.
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https://www.adobe.com/account/account-orders.html
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Keep getting prompt for serial number on Trial Acrobat XI Pro

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