Keep your email address when moving house

We can help when you move house by switching your Telstra home phone, broadband and entertainment services to your new address.
Just make sure that we know that you want to keep the same email address.
You can either:
start now by filling out our online form for moving home, or
call us on 1800 670 017 (particularly if you’re moving within the next 5 business days).

Re: Keep your email address when moving house
I was told I could keep my bigpond email account after I moved home to go to the UK. I just needed it whilst I receved bills / and other correspondence for a few weeks.
My BigPond account has been blocked already - and this is very inconvenient - particularly as I won't be able to receive my final Telstra bill.
Can you please unblock [email protected] -
If you need to call me I am currently in Switzerland and can be reached on +41219210812.
I understand I cannot send emails from this account but I was expecting to still be able to receive correspondence.
Thank you
Margaret Bramston

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Keep your email address when moving house

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