Kernel-Power Error Event 41 Task catergory 63

- System
- Provider
[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}
EventID 41
Version 2
Level 1
Task 63
Opcode 0
Keywords 0x8000000000000002
- TimeCreated
[ SystemTime] 2014-03-06T22:00:25.156250000Z
EventRecordID 76624
Correlation
- Execution
[ ProcessID] 4
[ ThreadID] 8
Channel System
Computer TEST-TENCENT
- Security
[ UserID] S-1-5-18
- EventData
BugcheckCode 0
BugcheckParameter1 0x0
BugcheckParameter2 0x0
BugcheckParameter3 0x0
BugcheckParameter4 0x0
SleepInProgress false
PowerButtonTimestamp 0 what's that above saying?Xen HVM windows vm.

It is just saying the previous shutdown was unexpected.  If you BSOD we need the DMP file if not event viewer logs to diagnose it.
We do need the actual DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.  
We prefer at least 2 DMP files to spot trends and confirm the cause.
Please follow our instructions for finding and uploading the files we need to help you fix your computer. They can be found here
If you have any questions about the procedure please ask
Please provide us with your Event Viewer administrative logs by following these steps:
Click Start Menu
Type eventvwr into Search programs and files (do not hit enter)
Right click eventvwr.exe and click Run as administrator
Expand Custom Views
Click Administrative Events
Right click Administrative Events
Save all Events in Custom View As...
Save them in a folder where you will remember which folder and save as Errors.evtx
Go to where you saved Errors.evtx
Right click Errors.evtx -> send to -> compressed (zipped) folder
Upload the .zip file to Onedrive or a file sharing service and put a link to it in your next post
If you have updated to win 8.1 and you get the error message "the system cannot find the file specified" it is a known problem.  The
work around is to edit the registry.  If you are not comfortable doing this DONT.  If you are, backup the key before you do
Press Win+"R" and input regedit
Navigate to:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WINEVT\Channels. Delete "Microsoft-Windows-DxpTaskRingtone/Analytic"
Wanikiya and Dyami--Team Zigzag

Similar Messages

  • Error 41 - Kernel Power in event log after clean shutdown - Windows 8.0

    HP Envy H9-1405A - 16MB RAM,  Windows 8.0, and up to date with updates. (16 months old but under extended h/w warranty).  All user data backed-up daily.
    After problems earlier today I noticed that after a controlled shutdown and start from cool (ie on/off button on PC, not mains power at the wall) the startup took over 10 minutes.  Event browser showed error 41 - Kernel Power - "after system crash or lost power unexpectedly",  which it definitely hadn't as I was testing a controlled shutdown.
    When starting from overnight sleep mode this morning it came up with  blue screen and an error mssage something like 'hard disk driver error', or similar (before first coffee so I wasn't really awake).  PC wouldn't restart in anything like reasonable time until powered off at wall, after which it struggled up and ran normally for a while.  Went out for a couple of hours and on return again the PC wouldn't re-start from sleep mode.  Again used the wall power switch to effect the restart and PC and after very slow restart it ran normally.  Event log showed Startup Repair ran due to a corrupted registry hive, and reboot used an earlier version.
    Checkdisk ran clean and the HP Support Assistant diags just looped for ever.
    I then tried a system restart, which worked but took a long time, and then a controlled power down and start from cool which also took a long time as described above.  I've temporarily turned off sleep mode so as to keep working.
    Question - do I have a transient software problem which might be fixable with Recovery, or failing hardware that should be covered by warranty, and where might I find some hardware diagnostics to show to the supplier?  Thanks.

    Hello @mikerb,
    I have read your post on how your desktop computer is displaying an error message in regards to a Kernel event log, and I would be happy to assist you in this matter!
    To further diagnose this issue, I recommend following the steps in this document on Windows Kernel event ID 41 error "The system has rebooted without cleanly shutting down first". This should help to resolve the critical error message.
    Just to be on the safe side, I also suggest following this resource on Testing for Hardware Failures (Windows 8); which should help determine if there is a hardware defect with one or multiple hardware components on your computer.
    Please re-post with the results of your troubleshooting, and I look forward to your reply!
    Regards
    MechPilot
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

  • Kernel Power error after Win 7 and RAM upgrade

    Hello,
    I posted earlier on the subject of win7 and ram upgrades.  I did both and it seemed to go fine.  I did the ram first ... replaced a 667Mhz 1gb with a 800Mhz 2gb.  A couple of days later the computer just shut itself down and restarted.  Since then it has done it another 5 times, seemingly at random.  Yesterday I decided to spend some time looking into it and found the 'event log'.  All the shutdowns are recorded as 'critical'.  A search on the web/here showed other occurences of the fault associated with drivers as much as anything.
    After I did the win update I did update almost every driver with ones from this site.
    Other than the shutdowns the only issues I have which are of very mild concern are the length of time the fingerprint reader takes to be present and that occasionally the cursor is unavailable for about a minute after logging on. When you try and control it it jumps about anywhere but where you want it to go.   I rolled back the alps driver and that seems to have sorted the cursor issue.
    So, details of the shutdown from the event log are as follows.
    Log Name:      System
    Source:        Microsoft-Windows-Kernel-Power
    Date:          16/01/2011 16:21:31
    Event ID:      41
    Task Category: (63)
    Level:         Critical
    Keywords:      (2)
    User:          SYSTEM
    Computer:      (removed by me)
    Description:
    The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."
    There's more (I've shown it all below) but it's not that important.  When I looked into it I found details of the problem on the microsoft knowledge base.  Its described here http://support.microsoft.com/kb/2028504.
    I believe I fit into scenario 3 for cause and resolution.
    So, it seems that win7 and mixed speed ram may be a problem on some computers ... probably only a tiny number, but it looks like the HP3507 is one of them.  I did see somewhere that I could down speed from 667 to 266 which might help with memory compatability but I can't see anywhere on the the insydeH20 bios where to do it.  BIOS is version F18 .... upgraded from F15 as part of the Win7/RAM ugrade.  
    Before I swap back to the 'old' memory I'll see if anybody here can come up with any ideas.  It may be that I have to sell off the expensive 2gb memory (ddr2 800mhz 200 pin) for £39.99 from maplin at a bargain price and get 2gb of 667Mhz from somewhere.
    The full 'detail' regarding the fault is below.
    Bye for now.
    Phil
    Log Name:      SystemSource:        Microsoft-Windows-Kernel-Power
    Date:          16/01/2011 16:21:31
    Event ID:      41
    Task Category: (63)
    Level:         Critical
    Keywords:      (2)
    User:          SYSTEM
    Computer:      (removed by me)
    Description:
    The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
        <EventID>41</EventID>
        <Version>2</Version>
        <Level>1</Level>
        <Task>63</Task>
        <Opcode>0</Opcode>
        <Keywords>0x8000000000000002</Keywords>
        <TimeCreated SystemTime="2011-01-16T16:21:31.187617000Z" />
        <EventRecordID>194889</EventRecordID>
        <Correlation />
        <Execution ProcessID="4" ThreadID="8" />
        <Channel>System</Channel>
        <Computer>Home_Laptop</Computer>
        <Security UserID="S-1-5-18" />
      </System>
      <EventData>
        <Data Name="BugcheckCode">0</Data>
        <Data Name="BugcheckParameter1">0x0</Data>
        <Data Name="BugcheckParameter2">0x0</Data>
        <Data Name="BugcheckParameter3">0x0</Data>
        <Data Name="BugcheckParameter4">0x0</Data>
        <Data Name="SleepInProgress">false</Data>
        <Data Name="PowerButtonTimestamp">0</Data>
      </EventData>
    </Event>

    Hi DWeiland and Schwede,
    Thanks for your replies. Yes I did the runtime engine registry change and also mass compiled the LV7.1 folder and my sourcecode. I still see the problem as I have set the LV adapter as Lv 7.1.1 runtime engine. Now I have changed it to LV7.1 development system. With this setting, it is not giving any error. Thus I don’t see any problem now. The older version of the code had the adapter as the runtime engine for some reason, now I have changed the setting to the development system. I hope that it shouldn’t be a problem.
    Thanks again!
    Thank you,
    Sasi

  • ¿Why my Windows 7 Pro have Kernel-Power error 41?

    Hello, good morning, I installed Windows 7 Professional Edition and each time freezes and restarts, I open the event viewer and I see several critical events would like to see if someone can help me. They say "Event 41, Kernel-Power", I occasionally
    happen ... especially when browsing internet through a USB modem ZTE MF-193, but I have also occurred trying to play games like Half Life 1 or Warcraft 3. 
    My pc specs are as follows. According to the Direct X diagnostics are: 
    Time of this report: 4/5/2014, 07:24:38
           Machine name: FAMILY-PC
       Operating System: Windows 7 Professional 64-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255)
               Language: Spanish (Regional Setting: Spanish)
    System Manufacturer: Intel
           System Model: DG41WV
                   BIOS: BIOS Date: 01/07/09 15:28:41 Ver: 08.00.10
              Processor: Pentium(R) Dual-Core  CPU      E5700  @ 3.00GHz (2 CPUs), ~3.0GHz
                 Memory: 2048MB RAM
    Available OS Memory: 1980MB RAM
              Page File: 1317MB used, 2643MB available
            Windows Dir: C:\Windows
        DirectX Version: DirectX 11
    DX Setup Parameters: Not found
       User DPI Setting: Using System DPI
     System DPI Setting: 96 DPI (100 percent)
        DWM DPI Scaling: Disabled
         DxDiag Version: 6.01.7600.16385 32bit Unicode
    System events in XML view say: 
    - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    - <System>
      <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" /> 
      <EventID>41</EventID> 
      <Version>2</Version> 
      <Level>1</Level> 
      <Task>63</Task> 
      <Opcode>0</Opcode> 
      <Keywords>0x8000000000000002</Keywords> 
      <TimeCreated SystemTime="2014-04-05T11:11:43.116009800Z" /> 
      <EventRecordID>16184</EventRecordID> 
      <Correlation /> 
      <Execution ProcessID="4" ThreadID="8" /> 
      <Channel>System</Channel> 
      <Computer>Familia-PC</Computer> 
      <Security UserID="S-1-5-18" /> 
      </System>
    - <EventData>
      <Data Name="BugcheckCode">278</Data> 
      <Data Name="BugcheckParameter1">0xfffffa8001e65010</Data> 
      <Data Name="BugcheckParameter2">0xfffff88007225cb0</Data> 
      <Data Name="BugcheckParameter3">0x0</Data> 
      <Data Name="BugcheckParameter4">0xc</Data> 
      <Data Name="SleepInProgress">false</Data> 
      <Data Name="PowerButtonTimestamp">0</Data> 
      </EventData>
      </Event>
    another says:
    - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    - <System>
      <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" /> 
      <EventID>41</EventID> 
      <Version>2</Version> 
      <Level>1</Level> 
      <Task>63</Task> 
      <Opcode>0</Opcode> 
      <Keywords>0x8000000000000002</Keywords> 
      <TimeCreated SystemTime="2014-03-27T10:45:49.941213100Z" /> 
      <EventRecordID>9491</EventRecordID> 
      <Correlation /> 
      <Execution ProcessID="4" ThreadID="8" /> 
      <Channel>System</Channel> 
      <Computer>Familia-PC</Computer> 
      <Security UserID="S-1-5-18" /> 
      </System>
    - <EventData>
      <Data Name="BugcheckCode">59</Data> 
      <Data Name="BugcheckParameter1">0xc0000005</Data> 
      <Data Name="BugcheckParameter2">0xfffff96000686d15</Data> 
      <Data Name="BugcheckParameter3">0xfffff88002a200d0</Data> 
      <Data Name="BugcheckParameter4">0x0</Data> 
      <Data Name="SleepInProgress">false</Data> 
      <Data Name="PowerButtonTimestamp">0</Data> 
      </EventData>
      </Event>
    And the latest says: 
    - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    - <System>
      <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" /> 
      <EventID>41</EventID> 
      <Version>2</Version> 
      <Level>1</Level> 
      <Task>63</Task> 
      <Opcode>0</Opcode> 
      <Keywords>0x8000000000000002</Keywords> 
      <TimeCreated SystemTime="2014-04-03T15:16:12.334410200Z" /> 
      <EventRecordID>14621</EventRecordID> 
      <Correlation /> 
      <Execution ProcessID="4" ThreadID="8" /> 
      <Channel>System</Channel> 
      <Computer>Familia-PC</Computer> 
      <Security UserID="S-1-5-18" /> 
      </System>
    - <EventData>
      <Data Name="BugcheckCode">0</Data> 
      <Data Name="BugcheckParameter1">0x0</Data> 
      <Data Name="BugcheckParameter2">0x0</Data> 
      <Data Name="BugcheckParameter3">0x0</Data> 
      <Data Name="BugcheckParameter4">0x0</Data> 
      <Data Name="SleepInProgress">false</Data> 
      <Data Name="PowerButtonTimestamp">0</Data> 
      </EventData>
      </Event>
    I sincerely appreciate your support, I really like windows 7 but Windows XP I never thought such failures in the last hour I had 2 of them in the last 24 hours I've had 4 and in the last 7 days I've had 25. 
    It is a very distressing situation.

    YM
    These were called BCC116 and are related to a video timeout/failure
    "It's not a true crash, in the sense that the Blue Screen was initiated only because the combination of video driver and video hardware was being unresponsive, and not because of any synchronous processing exception".
    Since Vista, the "Timeout Detection and Recovery" (TDR) components of the OS video subsystem have been capable of doing some truly impressive things to try to recover from issues which would have caused earlier OS's like XP to crash.
    As a last resort, the TDR subsystem sends the video driver a "please restart yourself now!" command and waits a few seconds.
    If there's no response, the OS concludes that the video driver/hardware combo has truly collapsed in a heap, and it fires off that stop 0x116 BSOD.
    The first step is to install the newest video driver.
    If playing with video driver versions hasn't helped, make sure the box is not overheating.
     Try removing a side panel and aiming a big mains fan straight at the motherboard and GPU.
     Run it like that for a few hours or days - long enough to ascertain whether cooler temperatures make a difference.
    If so, it might be as simple as dust buildup and subsequently inadequate cooling.
    I would download cpu-z and gpu-z (both free) and keep an eye on the video temps
    For more information please read this blog  http://captaindbg.com/bug-check-0x116-video_tdr_error-troubleshooting-tips/
    http://msdn.microsoft.com/en-us/library/windows/hardware/ff557263%28v=vs.85%29.aspx
    Microsoft (R) Windows Debugger Version 6.3.9600.16384 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    Loading Dump File [C:\Users\Ken\Desktop\040514-15771-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    ************* Symbol Path validation summary **************
    Response Time (ms) Location
    Deferred SRV*H:\symbols*http://msdl.microsoft.com/download/symbols
    Symbol search path is: SRV*H:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is:
    Windows 7 Kernel Version 7600 MP (2 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
    Machine Name:
    Kernel base = 0xfffff800`02a53000 PsLoadedModuleList = 0xfffff800`02c90e50
    Debug session time: Sat Apr 5 07:08:35.611 2014 (UTC - 4:00)
    System Uptime: 0 days 0:25:10.484
    Loading Kernel Symbols
    Loading User Symbols
    Loading unloaded module list
    * Bugcheck Analysis *
    Use !analyze -v to get detailed debugging information.
    BugCheck 116, {fffffa8001e65010, fffff88007225cb0, 0, c}
    Unable to load image \SystemRoot\system32\DRIVERS\igdkmd64.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for igdkmd64.sys
    *** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
    Probably caused by : igdkmd64.sys ( igdkmd64+23cb0 )
    Followup: MachineOwner
    1: kd> !analyze -v
    * Bugcheck Analysis *
    VIDEO_TDR_FAILURE (116)
    Attempt to reset the display driver and recover from timeout failed.
    Arguments:
    Arg1: fffffa8001e65010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
    Arg2: fffff88007225cb0, The pointer into responsible device driver module (e.g. owner tag).
    Arg3: 0000000000000000, Optional error code (NTSTATUS) of the last failed operation.
    Arg4: 000000000000000c, Optional internal context dependent data.
    Debugging Details:
    FAULTING_IP:
    igdkmd64+23cb0
    fffff880`07225cb0 4889542410 mov qword ptr [rsp+10h],rdx
    DEFAULT_BUCKET_ID: GRAPHICS_DRIVER_TDR_FAULT
    CUSTOMER_CRASH_COUNT: 1
    BUGCHECK_STR: 0x116
    PROCESS_NAME: firefox.exe
    CURRENT_IRQL: 0
    ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre
    STACK_TEXT:
    fffff880`061000f8 fffff880`06d3ccbc : 00000000`00000116 fffffa80`01e65010 fffff880`07225cb0 00000000`00000000 : nt!KeBugCheckEx
    fffff880`06100100 fffff880`06d3c938 : fffff880`07225cb0 fffffa80`01e65010 fffffa80`034ebd50 fffffa80`03253010 : dxgkrnl!TdrBugcheckOnTimeout+0xec
    fffff880`06100140 fffff880`06c0ff07 : fffffa80`01e65010 00000000`00017a38 fffffa80`034ebd50 fffffa80`03253010 : dxgkrnl!TdrIsRecoveryRequired+0x114
    fffff880`06100170 fffff880`06c3dd7e : fffffa80`ffffffff 00000000`000179b8 fffff880`061002c0 00000000`00000000 : dxgmms1!VidSchiReportHwHang+0x40b
    fffff880`06100250 fffff880`06c23bb1 : fffffa80`034ee000 ffffffff`feced300 00000000`00000000 00000000`00000001 : dxgmms1!VidSchWaitForCompletionEvent+0x196
    fffff880`06100290 fffff880`06c3091c : 00000000`0000fea9 00000000`00000000 fffff880`06100798 fffffa80`01ef5010 : dxgmms1!VIDMM_GLOBAL::xWaitForAllEngines+0x1e9
    fffff880`06100390 fffff800`02f2fd38 : ffffffff`ffffffff ffffffff`ffffffff 00000000`00000000 00000000`00000000 : dxgmms1!VIDMM_MEMORY_SEGMENT::RotateCopyCallback+0xe0
    fffff880`06100400 fffff880`06c3594c : 00000000`0f5c0000 fffff880`061006d8 00000000`00000000 fffff8a0`00000002 : nt!MmRotatePhysicalView+0x6e8
    fffff880`06100640 fffff880`06c2feb8 : fffffa80`034eec60 00000000`00100000 00000000`00000000 00000000`00000000 : dxgmms1!VIDMM_PROCESS_HEAP::Rotate+0x148
    fffff880`061006d0 fffff880`06c21904 : fffffa80`034fdec0 fffff8a0`03643b00 00000000`00000001 fffff880`06100800 : dxgmms1!VIDMM_MEMORY_SEGMENT::EvictResource+0x6f8
    fffff880`06100840 fffff880`06c217e3 : fffffa80`034ee000 fffff880`06c2170a 00000000`00000000 fffffa80`02b253c0 : dxgmms1!VIDMM_GLOBAL::EvictAllAllocationInList+0x40
    fffff880`06100880 fffff880`06c1e70d : 00000000`0000005a 00000000`00000000 00000000`00000000 fffffa80`00000000 : dxgmms1!VIDMM_GLOBAL::EvictAllReclaimedAllocation+0x43
    fffff880`061008d0 fffff880`06c3865d : 00000000`00000000 fffff8a0`02dd8510 fffffa80`00000000 fffffa80`02b253c0 : dxgmms1!VIDMM_GLOBAL::PrepareDmaBuffer+0xc79
    fffff880`06100aa0 fffff880`06c38398 : fffff800`0401c080 fffff880`06c37d00 fffffa80`00000000 fffffa80`00000000 : dxgmms1!VidSchiSubmitRenderCommand+0x241
    fffff880`06100c90 fffff880`06c37e96 : 00000000`00000000 fffffa80`019de500 00000000`00000080 fffffa80`03253010 : dxgmms1!VidSchiSubmitQueueCommand+0x50
    fffff880`06100cc0 fffff800`02d68166 : 00000000`01b39914 fffffa80`03252620 fffffa80`017e8840 fffffa80`03252620 : dxgmms1!VidSchiWorkerThread+0xd6
    fffff880`06100d00 fffff800`02aa3486 : fffff800`02c3de80 fffffa80`03252620 fffff800`02c4bc40 fffff880`01246a90 : nt!PspSystemThreadStartup+0x5a
    fffff880`06100d40 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16
    STACK_COMMAND: .bugcheck ; kb
    FOLLOWUP_IP:
    igdkmd64+23cb0
    fffff880`07225cb0 4889542410 mov qword ptr [rsp+10h],rdx
    SYMBOL_NAME: igdkmd64+23cb0
    FOLLOWUP_NAME: MachineOwner
    MODULE_NAME: igdkmd64
    IMAGE_NAME: igdkmd64.sys
    DEBUG_FLR_IMAGE_TIMESTAMP: 4a01d55b
    FAILURE_BUCKET_ID: X64_0x116_IMAGE_igdkmd64.sys
    BUCKET_ID: X64_0x116_IMAGE_igdkmd64.sys
    ANALYSIS_SOURCE: KM
    FAILURE_ID_HASH_STRING: km:x64_0x116_image_igdkmd64.sys
    FAILURE_ID_HASH: {88759713-193a-fb8a-dab9-6846ea1a48f2}
    Followup: MachineOwner
    Wanikiya and Dyami--Team Zigzag

  • Kernel power errors and Lite-On firmware

    Hi there Bought a brand new HP 840 G2 laptop and had it setup with Win 7 64bit.Ran fine for about a week until I installed the Lite-On Solid State Drive (SSD) Firmware Update 2C03 Rev.A(10 Jul 2015) from the HP website and started getting random restarts with Kernel_power 41 critical errors in the event log. Now i cannot even find the drivers on the HP 840 G2 page but only on google cache: http://webcache.googleusercontent.com/search?q=cache:-qeIiblz-TsJ:h20564.www2.hp.com/hpsc/swd/public/detail%3FswItemId%3Dob_150292_1%26swEnvOid%3D4158+&cd=5&hl=en&ct=clnk&gl=za How do firmware drivers get listed on one day and removed on the next? Is there a way to revert to the version of the firmware that came with the laptop? It was certainly not 2C03.Are my kernel_power issures really related to the firmware upgrade or is this just coincidence?  Please help. Thank you.

    you didnt seem to have configured the datasource / connection pool / database control with proper db properties
    you should check your configuration to see if you have done it right and then you should check your application and the properties settings in the controls to ensure they are right.

  • Kernel Power - Event ID 41 - Task Category 63 (spontaneous improper shutdowns and reboots)

    I have been having consistent power offs/reboots lately, and im at my wits end about how to fix them.
    It always seems to happen when im playing a high end game (Guild Wars 2, Mirrors Edge, etc.). 
    I havent experienced it while just browsing or doing basic work, or while playing lower intensity games that hog less resources.
    The computer screen goes black, it reboots and i get the "windows has had an improper shutdown" kind of message.
    Usually after playing the game for an hour at the least, though its happened 2-3 hours into the game as well.
    I checked temps, and they are all normal,
    Ive also attempted updating drivers, and downgrading from any beta drivers i was using, and none of that seemed to affect it.
    I checked event viewer,
    And right before this shutdown i get the critical error "Kernel-Power" "Event ID 41" Task Category 63"
    this is the XML given to me in the details:
    - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    - <System>
    <Provider
    Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
    <EventID>41</EventID>
    <Version>2</Version>
    <Level>1</Level>
    <Task>63</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000002</Keywords>
    <TimeCreated
    SystemTime="2012-09-02T04:55:51.116009800Z" />
    <EventRecordID>28689</EventRecordID>
    <Correlation
    />
    <Execution
    ProcessID="4" ThreadID="8" />
    <Channel>System</Channel>
    <Computer>Owner-PC</Computer>
    <Security
    UserID="S-1-5-18" />
    </System>
    - <EventData>
    <Data Name="BugcheckCode">0</Data>
    <Data Name="BugcheckParameter1">0x0</Data>
    <Data Name="BugcheckParameter2">0x0</Data>
    <Data Name="BugcheckParameter3">0x0</Data>
    <Data Name="BugcheckParameter4">0x0</Data>
    <Data Name="SleepInProgress">false</Data>
    <Data Name="PowerButtonTimestamp">0</Data>
    </EventData>
    </Event>
    If anyone has any suggestions as to what could be going wrong, or things to check it would be greatly appreciated.
    Ive looked around at others solutions and tried whats helped others and it hasnt done much so far.
    it seems like this is a very broad problem, with no unspecific fix in most cases.

    Hi,
    This scenario usually indicates a problem with the hardware. Or, the driver can cause this problem. To help isolate the problem, check the following items: 
    1. Overclocking: Disable overclocking to see whether the issue occurs when the system is run at the correct speed.
    2. Check the memory: Verify the memory by using a memory checker. Verify that each memory chip is
    the same speed and that it is configured correctly in the system.
    3. Power supply: Make sure that the power supply has enough wattage to appropriately handle the
    installed devices. If you added memory, installed a newer processor, installed additional drives, or added external devices, such devices can require more energy than the current power supply can provide consistently.
    4. Overheating: Check whether the system is overheating by examining the internal temperature of
    the hardware.
    5. Defaults: Use system defaults, and run the system. 
    If you see that the computer generates a Stop error that contains a BugcheckCode value that is not reported in an event ID 41, change the restart behavior for the computer. To do this, follow these steps:
    1. Right-click My Computer, and then click Properties.
    2. Click Advanced system settings.
    3. Click the Advanced tab.
    4. In the Startup and Recovery section, click Settings.
    5. Click to clear the Automatically restart check box.
    For more information, please refer to this.
    http://support.microsoft.com/kb/2028504#method3
    Kim Zhou
    TechNet Community Support

  • Kernel-Power Event ID 41: The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

    Hello,  Currently we are seeing this issue with a couple of our Lenovo T420s laptops with a Solid State Drive.  ruffly about 10 or so.  The Reboots happen randomly and do not create a dump file.  We have contacted Lenovo and they are
    not sure why its happening.  Since this Crash I set it for Minidump this did not work my next steps will be to Disable Automatic restart on System Failure to see if it brings anything up.  I am also looking at using Procmon to dump to a file as well. 
    If anyone has any other ideas please let me know.
    The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
    + System
      - Provider
       [ Name]  Microsoft-Windows-Kernel-Power
       [ Guid]  {331C3B3A-2005-44C2-AC5E-77220C37D6B4}
       EventID 41
       Version 2
       Level 1
       Task 63
       Opcode 0
       Keywords 0x8000000000000002
      - TimeCreated
       [ SystemTime]  2012-02-01T00:02:48.677610900Z
       EventRecordID 8270
       Correlation
      - Execution
       [ ProcessID]  4
       [ ThreadID]  8
       Channel System
       Computer LR8K6TLC.cntr.thrivent.corp
      - Security
       [ UserID]  S-1-5-18
    - EventData
      BugcheckCode 0
      BugcheckParameter1 0x0
      BugcheckParameter2 0x0
      BugcheckParameter3 0x0
      BugcheckParameter4 0x0
      SleepInProgress false
      PowerButtonTimestamp 129725280988099400
    Event 89, Kernel-Power
    ACPI thermal zone ACPI\ThermalZone\THM0 has been enumerated.            
    _PSV = 0K            
    _TC1 = 0            
    _TC2 = 0            
    _TSP = 0ms            
    _AC0 = 0K            
    _AC1 = 0K            
    _AC2 = 0K            
    _AC3 = 0K            
    _AC4 = 0K            
    _AC5 = 0K            
    _AC6 = 0K            
    _AC7 = 0K            
    _AC8 = 0K            
    _AC9 = 0K            
    _CRT = 371K            
    _HOT = 0K            
    _PSL - see event data.
    ---- Details
    +
    System
    Provider
    [ Name]
    Microsoft-Windows-Kernel-Power
    [ Guid]
    {331C3B3A-2005-44C2-AC5E-77220C37D6B4}
    EventID
    89
    Version
    0
    Level
    4
    Task
    86
    Opcode
    0
    Keywords
    0x8000000000000020
    TimeCreated
    [ SystemTime]
    2012-02-01T00:02:49.270411900Z
    EventRecordID
    8271
    Correlation
    Execution
    [ ProcessID]
    4
    [ ThreadID]
    68
    Channel
    System
    Computer
    LR8K6TLC.cntr.thrivent.corp
    Security
    [ UserID]
    S-1-5-18
    EventData
    ThermalZoneDeviceInstanceLength
    21
    ThermalZoneDeviceInstance
    ACPI\ThermalZone\THM0
    AffinityCount
    1
    _PSV
    0
    _TC1
    0
    _TC2
    0
    _TSP
    0
    _AC0
    0
    _AC1
    0
    _AC2
    0
    _AC3
    0
    _AC4
    0
    _AC5
    0
    _AC6
    0
    _AC7
    0
    _AC8
    0
    _AC9
    0
    _CRT
    371
    _HOT
    0
    _PSL
    0000000000000000
    Thank you.

    We have tested and checked both the Bios and firmware of the SSD Drive's
    Bios was up to date and no issue
    Firmware was also up to date as well.  
    Users are still experiencing random Reboots.   I tried to capture the issue with Procmon but since the PC shutdown (Goes to a black screen no power at all even when turning the "Automatically
    restart" off under Startup and Recovery) No dmp files as of yet.  Unable to configure Procdump due to not knowing where the issue is and what is causing it to happen.
    Going to replace one of the PC's with a New one with different hardware to see if this resolve the issue.  If anyone has any idea's to be able to capture what maybe happening that would
    be great.
    Thank you.

  • Please help with Windows 7 x64 System error: Critical Kernel-power Event 41

    I'm recieving this error while moving my laptop or working with it? Can someone help me to read memory dumps and to understand what causes this error please?
    Where i can fount theese dump files? Can someone read them and is it possible to understand what is happening?
    I have made full check of my memory and there are No errors I've also checked HDD with regenerator there are no errors too. but this not means that they can not be the problem. There is doubt about one of my HDD because when laptop is blocking there is bad
    noise from HDD.
    PS: There is another issue which is strange two of times when this happens the whole MBR was destroyed and the system refuses to boot ... only reboots. And i made bootrec /fixboot /fixmbr and this solve the problem ... I don't know is this connected with
    system error, but i'm trying to give more details.
    Thanks a lot.
    Here are i'm posting my error details: 
    System
    Provider
    [ Name]
    Microsoft-Windows-Kernel-Power
    [ Guid]
    {331C3B3A-2005-44C2-AC5E-77220C37D6B4}
    EventID
    41
    Version
    2
    Level
    1
    Task
    63
    Opcode
    0
    Keywords
    0x8000000000000002
    TimeCreated
    [ SystemTime]
    2011-06-25T20:38:38.328017300Z
    EventRecordID
    7571
    Correlation
    Execution
    [ ProcessID]
    4
    [ ThreadID]
    8
    Channel
    System
    Computer
    Rumen-PC
    Security
    [ UserID]
    S-1-5-18
    EventData
    BugcheckCode
    0
    BugcheckParameter1
    0x0
    BugcheckParameter2
    0x0
    BugcheckParameter3
    0x0
    BugcheckParameter4
    0x0
    SleepInProgress
    true
    PowerButtonTimestamp
    129535076822776383

    Before every critical Errors in event log i found information about Kernel Power I'm pasting it here: 
    System
    Provider
    [ Name]
    Microsoft-Windows-Kernel-Power
    [ Guid]
    {331C3B3A-2005-44C2-AC5E-77220C37D6B4}
    EventID
    89
    Version
    0
    Level
    4
    Task
    86
    Opcode
    0
    Keywords
    0x8000000000000020
    TimeCreated
    [ SystemTime]
    2011-06-27T16:07:21.023625500Z
    EventRecordID
    9262
    Correlation
    Execution
    [ ProcessID]
    4
    [ ThreadID]
    44
    Channel
    System
    Computer
    Rumen-PC
    Security
    [ UserID]
    S-1-5-18
    EventData
    ThermalZoneDeviceInstanceLength
    21
    ThermalZoneDeviceInstance
    ACPI\ThermalZone\TZS1
    AffinityCount
    1
    _PSV
    0
    _TC1
    0
    _TC2
    0
    _TSP
    0
    _AC0
    0
    _AC1
    0
    _AC2
    0
    _AC3
    0
    _AC4
    0
    _AC5
    0
    _AC6
    0
    _AC7
    0
    _AC8
    0
    _AC9
    0
    _CRT
    361
    _HOT
    0
    _PSL
    0000000000000000
    System
    Provider
    [ Name]
    Microsoft-Windows-Kernel-Power
    [ Guid]
    {331C3B3A-2005-44C2-AC5E-77220C37D6B4}
    EventID
    89
    Version
    0
    Level
    4
    Task
    86
    Opcode
    0
    Keywords
    0x8000000000000020
    TimeCreated
    [ SystemTime]
    2011-06-27T16:07:21.039225600Z
    EventRecordID
    9263
    Correlation
    Execution
    [ ProcessID]
    4
    [ ThreadID]
    44
    Channel
    System
    Computer
    Rumen-PC
    Security
    [ UserID]
    S-1-5-18
    EventData
    ThermalZoneDeviceInstanceLength
    21
    ThermalZoneDeviceInstance
    ACPI\ThermalZone\TZS0
    AffinityCount
    1
    _PSV
    359
    _TC1
    0
    _TC2
    50
    _TSP
    0
    _AC0
    0
    _AC1
    0
    _AC2
    0
    _AC3
    0
    _AC4
    0
    _AC5
    0
    _AC6
    0
    _AC7
    0
    _AC8
    0
    _AC9
    0
    _CRT
    361
    _HOT
    0
    _PSL
    0000000000000000
    These two informations are before every critical error.

  • Need Help Please Log Name: System Source: Microsoft-Windows-Kernel-Power Date: 11/10/2010 4:31:37 PM Event ID: 41 Task Category: (63)

    Log Name:      System
    Source:        Microsoft-Windows-Kernel-Power
    Date:          11/10/2010 4:31:37 PM
    Event ID:      41
    Task Category: (63)
    Level:         Critical
    Keywords:      (2)
    User:          SYSTEM
    Computer:      Felix-PC
    Description:
    The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
        <EventID>41</EventID>
        <Version>2</Version>
        <Level>1</Level>
        <Task>63</Task>
        <Opcode>0</Opcode>
        <Keywords>0x8000000000000002</Keywords>
        <TimeCreated SystemTime="2010-10-11T06:31:37.175213500Z" />
        <EventRecordID>96455</EventRecordID>
        <Correlation />
        <Execution ProcessID="4" ThreadID="8" />
        <Channel>System</Channel>
        <Computer>Felix-PC</Computer>
        <Security UserID="S-1-5-18" />
      </System>
      <EventData>
        <Data Name="BugcheckCode">244</Data>
        <Data Name="BugcheckParameter1">0x3</Data>
        <Data Name="BugcheckParameter2">0xfffffa8002d20b30</Data>
        <Data Name="BugcheckParameter3">0xfffffa8002d20e10</Data>
        <Data Name="BugcheckParameter4">0xfffff80002fcd5d0</Data>
        <Data Name="SleepInProgress">false</Data>
        <Data Name="PowerButtonTimestamp">0</Data>
      </EventData>
    </Event>

        <Data Name="BugcheckCode">244</Data>
    244 (dez) = F4 (hex)
    Bug Check 0xF4: CRITICAL_OBJECT_TERMINATION -
    This indicates that a process or thread crucial to system operation has unexpectedly exited or been terminated.
    Cause
    Several processes and threads are necessary for the operation of the system. When they are terminated for any reason, the system can no longer function.
    Please copy the dmp files from the folder C:\Windows\Minidump first to your desktop, zip all dmp into 1 zip file and upload the zip file to your Skydrive [1] and post a link here, so that I can look at the dumps with the debugger and to to see the cause of
    the crash.
    André
    [1]
    http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65
    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/

  • BLACK SCREEN on start up with 3 beeps, FREEZES when power unplugged, IF IT BOOTS splash screen freezes, OVERHEATING REQUIRED TO BOOT - 0x7B, Event 41 kernel-power

    Issue: One day I unplug the power, the screen freezes and I get frozen music sound. I shut down, start up, I get 3 beeps (1 short 2 long), which indicates a Video failure according to the Thinkpad Laptop beep code list.
    How I solve the issue day-to-day: I turn the heat up - I disconnect the battery and hard drive and plug in the power then turn it on. I will wait until the underneath is searing hot with a blanket blocking the fan's flow of air, I mean way hot because any
    cooler and it won't start. Plug stuff back in, Hard drive first, Battery second, turn off with power button hold, unplug power, replug power. 
    I turn it on, no beeps, it goes past the first Lenovo screen, then gives me a prompt because it "didn't shut down properly" and continue regular startup. What happens next is the Windows logo appears,
    and just as the animated windows logo starts to move (you see 2 small colored dots on the screen), it freezes. I see this every time, I know naturally that it means that the laptop is still too hot to go past that point, so I shut it down and try again. After
    about 5 - 10 tries it will go past the splash screen and into the login area, then it's all fine. 
    Sometimes when I unplug the power from the back by accident it will freeze. By accident I mean that the connector wiggles it's self out easily. This unplug freezing thing started happening about 1 week before the 3 beep black screen problem started rolling,
    so I'm putting 2 together.
           Errors:
    I got a Blue Screen of Death the first time I started it up with the overheating ritual, but I never got it since. It was 0X7B.
    I got another Blue Screen of Death about a week ago, but came as it was on already and I had been using it, and said something about disabling Cache or Shadowing in BIOS. I never got it since.
           Event Viewer events found:
    1. Kernel-Power, Summary page.
    There are critical events for a few things like Kernel-Power, Event ID 41, Task Category (63). There are 19 of them, each day 1 or 2 of them but mostly 1, so this maybe corresponds to my daily ritual.
    "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."
    2. Kernel-Processor-Power - Event ID 37, task category (7)
    "The speed of processor 1 in group 0 is being limited by system firmware. The processor has been in this reduced performance state for 71 seconds since the last report."
    3. LMS - HCMI - Event ID 2, Task Category: none
    "LMS Service cannot connect to HECI driver".
    I came across a very sluggish performing control panel for Nvidia before and after this problem, and I tried installing a newer version, which I had to jump through a few hoops to do, like uninstalling first, not just updating. At first it said that the
    driver wasnt for the system, which was wrong. I made it work somehow, but it was still sluggish. I rolled it back to an earlier driver, and now it works fine. No sluggish performance / slight freeze window thing going on.
                 MSCONFIG.exe, Boot Advanced Options: I have tried twice to change this 1 setting, check box "Number of processors" and change to 2 processors, because I do have 2 processors. I have been able to change
    this in the past, but it does not save the setting now, and I believe this option was selected before I started having problems, and settings did not disappear then.
    What could this be. The small round BIOS battery? The video card like everyone presumes? (I.E. the entire motherboard replacement), Software? The wiggly power input area? (Not enough power getting in?), Firmware of some sort? The BIOS software being wrong?
    SYSTEM INFO:
    Thinkpad T61p 6457-A24, Intel core 2 duo (T7700) 2.4GHz, Intel 120GB SSD 6Gb/s, NVIDIA Quadro FX 570M (256 MB),
    Windows 7 64 bit Home Premium (6.1, Build 7601), BIOS Ver 1.00PARTTBLx
    Display: 1680 x 1050 (32 bit 60 Hz), Integrated RAMDAC, Main driver: nvd3dumx.dll,nvwgf2umx,nvwgf2,
    Version 8.17.12.9688, Date 5/31/2012, DDI version 10, Driver model WDDM 1.1
    Please excuse the small text at the beginning, there isn't an option to un-do that error.

    You are very wrong about that mystified. What do YOU think made my computer work without beeping at all hu? (I bet you're gonna tell me). I figured it out.
    RE-INSTALL WINDOWS 7 OS.
    SOLVED.
    DOESN'T BEEP ANY MORE.
    THAT IS A PART OF microsoft ISN'T IT.
    ::: EGO KILLER 9000 :::

  • Kernel Power ID 41 : error

    Hi everyone!
    Last day when I sat by my computer, it got totally hanged up. So I turned it off. When I started it again it took me like 20 min to get it started, then I got a error message.
    I searched for it and tried different solutions, but I cant figure out if anything has been changed.
    Can anyone tell me what the problem is based on the error parameters below?
    This is the error log:
    System
    Provider
    [ Name]
    Microsoft-Windows-Kernel-Power
    [ Guid]
    {331C3B3A-2005-44C2-AC5E-77220C37D6B4}
    EventID
    41
    Version
    3
    Level
    1
    Task
    63
    Opcode
    0
    Keywords
    0x8000000000000002
    TimeCreated
    [ SystemTime]
    2014-12-06T09:33:17.930950800Z
    EventRecordID
    17769
    Correlation
    Execution
    [ ProcessID]
    4
    [ ThreadID]
    8
    Channel
    System
    Computer
    Robb
    Security
    [ UserID]
    S-1-5-18
    EventData
    BugcheckCode
    159
    BugcheckParameter1
    0x3
    BugcheckParameter2
    0xffffe001e37f1720
    BugcheckParameter3
    0xffffd0005537f960
    BugcheckParameter4
    0xffffe001e5c362c0
    SleepInProgress
    5
    PowerButtonTimestamp
    0
    BootAppStatus
    3221225473

    Hi,
    According to the Event ID:41:
    Here is a expanition about this Event ID:
    The kernel power event ID 41 error occurs when the computer is shut down, or it restarts unexpectedly. When a computer that is running Windows starts, a check is performed to determine whether the computer was shut down cleanly. If the computer was not shut
    down cleanly, a Kernel Power Event 41 message is generated.
    An event 41 is used to report that something unexpected happened that prevented Windows from shutting down correctly. There may be insufficient information to explicitly define what happened. To determine what may have happened and to identify a potential
    resolution, it is important to know what the computer was doing at the time just before the event occurred.
    If event 41 is logged because power to the computer was interrupted, consider obtaining an uninterruptible power supply (UPS) such as a battery backup power supply. An underpowered or failing power supply may cause this behavior. For example, if you added
    RAM or additional devices or hard disks when this problem began, the power supply may cause the problem.
    You can refer to the conents of this link below:
    http://support.microsoft.com/kb/2028504
    Please also refer to its troubleshooting method to fix this problem, if encouner any problem, please feel free let me know.
    Roger Lu
    TechNet Community Support

  • Lenovo X240 keeps rebooting with Kernel-Power (Event ID:41); Windows 7 Professional

    Hi All
    I have my newly Lenovo x240 installed with Windows 7. Sometime, it can boot up, but sometimes it keep rebooting during the windows logo appear. 
    When it goes wrong, it will have the following screen.
    But, if I am lucky, after several "auto-reboot", I can get into the Windows 7. But sometimes, it shows the similar screen above (without windows logo but with what my current desktop), and it then auto reboots.
    This scenario is so random, I don't know how to fix it. At this stage, I don't want to use system restore, as some software is installed by my client which is not located near my office, while the reboot issue happens before those installation
    Here are some event 41 details that I captured.
    7/31/2014, 0808 am
    - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    - <System>
      <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
      <EventID>41</EventID>
      <Version>2</Version>
      <Level>1</Level>
      <Task>63</Task>
      <Opcode>0</Opcode>
      <Keywords>0x8000000000000002</Keywords>
      <TimeCreated SystemTime="2014-07-31T06:08:22.584010700Z" />
      <EventRecordID>14128</EventRecordID>
      <Correlation />
      <Execution ProcessID="4" ThreadID="8" />
      <Channel>System</Channel>
      <Computer>LAPTOP-JACH.Greenpeak.com</Computer>
      <Security UserID="S-1-5-18" />
      </System>
    - <EventData>
      <Data Name="BugcheckCode">0</Data>
      <Data Name="BugcheckParameter1">0x0</Data>
      <Data Name="BugcheckParameter2">0x0</Data>
      <Data Name="BugcheckParameter3">0x0</Data>
      <Data Name="BugcheckParameter4">0x0</Data>
      <Data Name="SleepInProgress">false</Data>
      <Data Name="PowerButtonTimestamp">0</Data>
      </EventData>
      </Event>
    7/30/2014, 1058 pm
    - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    - <System>
      <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
      <EventID>41</EventID>
      <Version>2</Version>
      <Level>1</Level>
      <Task>63</Task>
      <Opcode>0</Opcode>
      <Keywords>0x8000000000000002</Keywords>
      <TimeCreated SystemTime="2014-07-30T20:58:49.334410300Z" />
      <EventRecordID>13947</EventRecordID>
      <Correlation />
      <Execution ProcessID="4" ThreadID="8" />
      <Channel>System</Channel>
      <Computer>LAPTOP-JACH.Greenpeak.com</Computer>
      <Security UserID="S-1-5-18" />
      </System>
    - <EventData>
      <Data Name="BugcheckCode">0</Data>
      <Data Name="BugcheckParameter1">0x0</Data>
      <Data Name="BugcheckParameter2">0x0</Data>
      <Data Name="BugcheckParameter3">0x0</Data>
      <Data Name="BugcheckParameter4">0x0</Data>
      <Data Name="SleepInProgress">true</Data>
      <Data Name="PowerButtonTimestamp">130512274872126554</Data>
      </EventData>
     </Event>
    7/29/2014, 1125 pm
    - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    - <System>
      <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
      <EventID>41</EventID>
      <Version>2</Version>
      <Level>1</Level>
      <Task>63</Task>
      <Opcode>0</Opcode>
      <Keywords>0x8000000000000002</Keywords>
      <TimeCreated SystemTime="2014-07-29T21:25:43.490410600Z" />
      <EventRecordID>10450</EventRecordID>
      <Correlation />
      <Execution ProcessID="4" ThreadID="8" />
      <Channel>System</Channel>
      <Computer>LAPTOP-JACH.Greenpeak.com</Computer>
      <Security UserID="S-1-5-18" />
      </System>
    - <EventData>
      <Data Name="BugcheckCode">0</Data>
      <Data Name="BugcheckParameter1">0x0</Data>
      <Data Name="BugcheckParameter2">0x0</Data>
      <Data Name="BugcheckParameter3">0x0</Data>
      <Data Name="BugcheckParameter4">0x0</Data>
      <Data Name="SleepInProgress">false</Data>
      <Data Name="PowerButtonTimestamp">130511426772773667</Data>
      </EventData>
     </Event>
    7/29/2014, 1034 pm
    - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    - <System>
      <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
      <EventID>41</EventID>
      <Version>2</Version>
      <Level>1</Level>
      <Task>63</Task>
      <Opcode>0</Opcode>
      <Keywords>0x8000000000000002</Keywords>
      <TimeCreated SystemTime="2014-07-29T20:34:46.540407100Z" />
      <EventRecordID>9957</EventRecordID>
      <Correlation />
      <Execution ProcessID="4" ThreadID="8" />
      <Channel>System</Channel>
      <Computer>LAPTOP-JACH.Greenpeak.com</Computer>
      <Security UserID="S-1-5-18" />
      </System>
    - <EventData>
      <Data Name="BugcheckCode">0</Data>
      <Data Name="BugcheckParameter1">0x0</Data>
      <Data Name="BugcheckParameter2">0x0</Data>
      <Data Name="BugcheckParameter3">0x0</Data>
      <Data Name="BugcheckParameter4">0x0</Data>
      <Data Name="SleepInProgress">true</Data>
      <Data Name="PowerButtonTimestamp">130511396438935880</Data>
     </EventData>
      </Event>
    Could you please help?
    BR
    Jacky

    Hi JackyCheung,
    I would strongly you to ensure you have the latest drivers and also Windows Updates installed before proceeding with anything else. Have you ran the diagnostics to see if anything hardware related maybe causing the issue?
    In this scenario I highly doubt System Restore would help, was it working OK when you got it? what has changed since it was working without the issue?
    Regards
    Roshan

  • Event 1001, BugCheck + Event 41, Kernel-Power

    hello,
    I'm getting these random restarts on my laptop i baught just few months ago.
    In the event viewer i found Event 41, Kernel-Power
    followed by an Event 1001, BugCheck.
    Please help.
    System
    Provider
    [ Name]
    Microsoft-Windows-Kernel-Power
    [ Guid]
    {331C3B3A-2005-44C2-AC5E-77220C37D6B4}
    EventID
    41
    Version
    3
    Level
    1
    Task
    63
    Opcode
    0
    Keywords
    0x8000000000000002
    TimeCreated
    [ SystemTime]
    2014-03-25T23:24:31.654884500Z
    EventRecordID
    21937
    Correlation
    Execution
    [ ProcessID]
    4
    [ ThreadID]
    8
    Channel
    System
    Computer
    Arseni_Graifer
    Security
    [ UserID]
    S-1-5-18
    EventData
    BugcheckCode
    159
    BugcheckParameter1
    0x3
    BugcheckParameter2
    0xffffe000059b3620
    BugcheckParameter3
    0xffffd00020c6b840
    BugcheckParameter4
    0xffffe00000c83010
    SleepInProgress
    0
    PowerButtonTimestamp
    0
    BootAppStatus
    0
    System
    Provider
    [ Name]
    Microsoft-Windows-WER-SystemErrorReporting
    [ Guid]
    {ABCE23E7-DE45-4366-8631-84FA6C525952}
    [ EventSourceName]
    BugCheck
    EventID
    1001
    [ Qualifiers]
    16384
    Version
    0
    Level
    2
    Task
    0
    Opcode
    0
    Keywords
    0x80000000000000
    TimeCreated
    [ SystemTime]
    2014-03-25T23:24:56.000000000Z
    EventRecordID
    21926
    Correlation
    Execution
    [ ProcessID]
    0
    [ ThreadID]
    0
    Channel
    System
    Computer
    ARSENI_GRAIFER
    Security
    EventData
    param1
    0x0000009f (0x0000000000000003, 0xffffe000059b3620, 0xffffd00020c6b840, 0xffffe00000c83010)
    param2
    C:\WINDOWS\MEMORY.DMP
    param3
    032614-25828-01
    My tech specs:
    proccessor: Intel Core i7-3632QM CPU @ 2.20GHz 2.20GHz
    NVIDIA Geforce GT 635M
    LENOVO IDEAPAD Z500

    Hi,
    First, for this issue, please open device manager and check updates for power driver first.
    Then, we consider that this issue is related to BSOD, please help to upload the minidump file here for our research:
    Please upload them to a file sharing service like Onedrive or "Rapidshare" and put a link to them in your reply.
    Link for how to  upload below.
    http://www.wikihow.com/Use-SkyDrive 
    To ensure minidumps are enabled, refer to the step “Configure the dump type” in following article:
    How to read the small memory dump file that is created by Windows if a crash occurs
    http://support.microsoft.com/kb/315263#method2 
    Kate Li
    TechNet Community Support

  • Error event id 2 - Kernel Event Tracing - Session "" failed to start with the following error: 0xC000000D

    I keep getting this strange error logged as Error event id 2. Note session string is blank "". Any ideas?
    Log Name:      Microsoft-Windows-Kernel-EventTracing/Admin
    Source:        Microsoft-Windows-Kernel-EventTracing
    Date:          24/12/2009 09:08:20
    Event ID:      2
    Task Category: Session
    Level:         Error
    Keywords:      Session
    User:          SYSTEM
    Computer:      George-XXL
    Description:
    Session "" failed to start with the following error: 0xC000000D
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Microsoft-Windows-Kernel-EventTracing" Guid="{B675EC37-BDB6-4648-BC92-F3FDC74D3CA2}" />
        <EventID>2</EventID>
        <Version>0</Version>
        <Level>2</Level>
        <Task>2</Task>
        <Opcode>12</Opcode>
        <Keywords>0x8000000000000010</Keywords>
        <TimeCreated SystemTime="2009-12-24T09:08:20.835299100Z" />
        <EventRecordID>36</EventRecordID>
        <Correlation />
        <Execution ProcessID="1944" ThreadID="1948" />
        <Channel>Microsoft-Windows-Kernel-EventTracing/Admin</Channel>
        <Computer>George-XXL</Computer>
        <Security UserID="S-1-5-18" />
      </System>
      <EventData>
        <Data Name="SessionName">
        </Data>
        <Data Name="FileName">
        </Data>
        <Data Name="ErrorCode">3221225485</Data>
        <Data Name="LoggingMode">5</Data>
      </EventData>
    </Event>

    Can you let us know if you get any Blue Screen crush error while using your comptuer?
    Generally we can safely ignore the errors in the Event log. Aas we don't if you have get other issues in your computer, you can test your computer in the Clean Boot mode. This method will help us determine if this issue is caused by a loading program or service.
    You can try the the following steps:
    1. Click the Start Button type "msconfig" (without quotation marks) in the Start Search box, and then press Enter.
    2. Click the "Services" tab, check the "Hide All Microsoft Services" box and click "Disable All" (if it is not gray).
    3. Click the "Startup" tab, click "Disable All" and click "OK".
    Then, restart the computer. When the "System Configuration Utility" window appears, please check the "Don't show this message or launch the System Configuration Utility when Windows starts" box and click OK.
    Please test this issue in this Clean Boot environment, if the issue disappears in the Clean Boot environment, you can use the dichtomy to quickly narrow down which entry is causing the issue. You can refer to the
    KB929135.
    Good luck!
    John
    This is a very poor answer.  This guy doesn't know what he's talking about because if you tell someone its ok to  "safely ignore the errors in the event log"  as a blanket instruction ESPECIALLY because as he stated so himself
    he didn't know if there were other issues with the OP's pc then he's giving really bad advice. If you ignore errors in the event log then over time your system will degrade and you will have other issues.. Every error on your pc should NOT be ignored.
    It should be decided on a case by case situation.
    Furthermore this is an error involving the Windows Session which it states has failed. Definitely should NOT be ignored.
    I've got the same error which has suddenly just showed up. No BSOD, Do not have WHS installed and all my media center connectors have NEVER been connected. I don't believe this is a service issue. I think it has something
    to do with kernel event tracing.
    Of course, it's just my opinion....I could be wrong!

  • Event 41, Kernel-Power

    I have been getting random crashes since I build this computer. Any solutions? This is what I see base on event viewer.
    I have tested my memory using memory diagnostic and ran memtest for 11 hours.
    System
    Provider
    [ Name]
    Microsoft-Windows-Kernel-Power
    [ Guid]
    {331C3B3A-2005-44C2-AC5E-77220C37D6B4}
    EventID
    41
    Version
    2
    Level
    1
    Task
    63
    Opcode
    0
    Keywords
    0x8000000000000002
    TimeCreated
    [ SystemTime]
    2014-02-23T08:25:56.872802400Z
    EventRecordID
    27701
    Correlation
    Execution
    [ ProcessID]
    4
    [ ThreadID]
    8
    Channel
    System
    Computer
    Tobizor-PC
    Security
    [ UserID]
    S-1-5-18
    EventData
    BugcheckCode
    0
    BugcheckParameter1
    0x0
    BugcheckParameter2
    0x0
    BugcheckParameter3
    0x0
    BugcheckParameter4
    0x0
    SleepInProgress
    false
    PowerButtonTimestamp
    0
    My tech specs 
    Intel i7-4770K
    MSI 7870GHZ
    MSI Z87-G41
    G.SKILL 8GB 1600
    Intel 530 240gb
    Rosewill Hive 750W

    Please provide a copy of your System Information file. Type
    System Information in the Search Box above the start Button and press the ENTER key (alternative is Select Start, All Programs, Accessories, System Tools, System Information). Select File, Export and give the file a name noting where it is
    located. Do not place the cursor within the body of the report before exporting the file. The system creates a new System Information file each time system information is accessed. You need to allow a minute or two for the file to be fully
    populated before exporting a copy. Please upload to your OneDrive, share with everyone and post a link here. Reports in normal mode preferred. Please say if the report
    has been obtained in safe mode.
    Please upload and share with everyone copies of your
    System and Application logs from your Event Viewer to your OneDrive and post a link here.
    To access the System log select Start, Control Panel, Administrative Tools, Event Viewer, from the list in the left side of the window expand Windows
    Logs and select System. Place the cursor on System, select Action from the Menu and Save All Events as (the default evtx file type) and give the file a name. Do the same for the Applications log. Do not provide filtered files. Do not clear logs whilst you
    have a continuing problem.
    For help with
    OneDrive
    see paragraph 9.3:
    http://www.gerryscomputertips.co.uk/MicrosoftCommunity1.htm
    Hope this helps, Gerry

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