Kernelbase.dll crash
Hi Everyone,
A Labview application I recently wrote crashed due to an error (code e0434352) in Kernelbase.dll. It had been running for several weeks, so the error really isn’t reproducible, but the application is meant to run without any human intervention so the crash is a pretty big deal for my customer.
After a bit of googling I discovered that the particular error code was associated with the .NET CLR, so now I’m trying to figure out how my program caused it.
My application is implemented using the actor framework and is running on a Windows 7 machine. It interacts with 2 spectrometers, a cDAQ with a DIO module, and a thermistor which I’m talking to with VISA USB RAW. The application also saves and loads various data and settings files. To my knowledge, Labview is implemented in C and shouldn’t run Microsoft’s CLR in any way. The only piece of my program I know of that needs it is the driver for the spectrometers (which calls a .NET wrapper from the device manufacturer).
Right now I’m spending all of my effort investigating the spectrometer driver. However I wanted to check with the forum to make sure that there’s nothing I’m overlooking. Does anyone know of any other facets of Labview that are built on or rely on .NET? Or better yet, has anyone encountered a Kernelbase.dll failure before?
Thanks for your help,
-Gary
Hello Gary117,
I wasn't able to dig up any information linking LabVIEW and this Kernelbase error. e0434352 seems to be a very general error and doesn't really shed any light on the issue. I agree that the driver which calls the .NET wrapper is the most likely culprit.
Jonathan L.
Applications Engineer
National Instruments
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Problem Event Name: APPCRASH
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Reliability monitor reports frequet crash of mmc.exe
Faulting application name: mmc.exe, version: 6.3.9600.16384, time stamp: 0x5215ef8f
Faulting module name: KERNELBASE.dll, version: 6.3.9600.17278, time stamp: 0x53eebf2e
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Fault offset: 0x000000000000606c
Faulting process id: 0xa04
Faulting application start time: 0x01d05cbe538c385b
Faulting application path: C:\WINDOWS\system32\mmc.exe
Faulting module path: C:\WINDOWS\system32\KERNELBASE.dll
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Faulting package full name:
Faulting package-relative application ID:
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if you are not upgraded your OS try (SFC) & DISM as
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http://www.eightforums.com/tutorials/26095-repair-install-windows-8-a.html
Yes, this is an upgrade from Windows 7. I've run the Windows update (instead of SCCM software updates) and the KB3000850 (November 2014 update rollup for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 ) was missing from my computer.
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Resource Hosting Subsystem process crashes from KERNELBASE.dll
Hi,
I have 2 2013 Exchange servers in a DAG configuration. The passive member (I'll refer to it as EX02) is experiencing an issue where the Cluster Service crashes almost immediately after it is started. I've experienced this with this particular DAG before
and ultimately ended up rebuilding the entire DAG from scratch to fix the issue, however it seems to have returned and now need a root cause analysis and fix. I've attached 4 Event Logs that have allowed me to drill down to the problem component but am at
a loss on how to proceed next. Initially, when checking the cluster using Failover Cluster Manager, the EX02 node goes back and forth between "Joining" and "Down". This is a result of the Cluster Service constantly crashing and restarting
since it is set to auto restart after an unexpected termination.
Looking at the 1146 Event ID, I saw this points to the Resource Hosting Subsystem as part of the issue and that this process experienced an issue with a .dll it's using. I then discovered this was the KERNELBASE.dll via the various other log entries
I've included below. I haven't been able to find anyone else that's ran into this particular scenario and am not sure what needs to be done to correct this behavior. If anyone has any insight to this issue, it would be greatly appreciated. If any additional
information is needed from me, please let me know as well.
Log Name: System
Source: Microsoft-Windows-FailoverClustering
Date: 3/3/2015 2:34:59 PM
Event ID: 1146
Task Category: Resource Control Manager
Level: Critical
Keywords:
User: SYSTEM
Computer: ****-EX02.****.com
Description:
The cluster Resource Hosting Subsystem (RHS) process was terminated and will be restarted. This is typically associated with cluster health detection and recovery of a resource. Refer to the System event log to determine which resource and resource DLL is causing the issue.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-FailoverClustering" Guid="{BAF908EA-3421-4CA9-9B84-6689B8C6F85F}" />
<EventID>1146</EventID>
<Version>0</Version>
<Level>1</Level>
<Task>3</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2015-03-03T20:34:59.261068900Z" />
<EventRecordID>286364</EventRecordID>
<Correlation />
<Execution ProcessID="4716" ThreadID="4996" />
<Channel>System</Channel>
<Computer>****-EX02.****.com</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="NodeName">****-EX02</Data>
</EventData>
</Event>
Log Name: Application
Source: Application Error
Date: 3/3/2015 2:36:13 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: ****-EX02.****.com
Description:
Faulting application name: clussvc.exe, version: 6.3.9600.17396, time stamp: 0x5434db7b
Faulting module name: KERNELBASE.dll, version: 6.3.9600.17415, time stamp: 0x54505737
Exception code: 0x80000003
Fault offset: 0x00000000000de002
Faulting process id: 0x31c8
Faulting application start time: 0x01d055f1a860f6f2
Faulting application path: C:\Windows\Cluster\clussvc.exe
Faulting module path: C:\Windows\system32\KERNELBASE.dll
Report Id: ee64313c-c1e4-11e4-80da-005056010d14
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2015-03-03T20:36:13.000000000Z" />
<EventRecordID>264219</EventRecordID>
<Channel>Application</Channel>
<Computer>****-EX02.****.com</Computer>
<Security />
</System>
<EventData>
<Data>clussvc.exe</Data>
<Data>6.3.9600.17396</Data>
<Data>5434db7b</Data>
<Data>KERNELBASE.dll</Data>
<Data>6.3.9600.17415</Data>
<Data>54505737</Data>
<Data>80000003</Data>
<Data>00000000000de002</Data>
<Data>31c8</Data>
<Data>01d055f1a860f6f2</Data>
<Data>C:\Windows\Cluster\clussvc.exe</Data>
<Data>C:\Windows\system32\KERNELBASE.dll</Data>
<Data>ee64313c-c1e4-11e4-80da-005056010d14</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>
Log Name: Application
Source: Windows Error Reporting
Date: 3/3/2015 2:36:14 PM
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: ****-EX02.****.com
Description:
Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: clussvc.exe
P2: 6.3.9600.17396
P3: 5434db7b
P4: KERNELBASE.dll
P5: 6.3.9600.17415
P6: 54505737
P7: 80000003
P8: 00000000000de002
P9:
P10:
Attached files:
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_clussvc.exe_fcdf2bbcddca922c916880dbb49ce3cd5175efef_f6feed2e_3a22d925
Analysis symbol:
Rechecking for solution: 0
Report Id: ee64313c-c1e4-11e4-80da-005056010d14
Report Status: 4100
Hashed bucket:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Windows Error Reporting" />
<EventID Qualifiers="0">1001</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2015-03-03T20:36:14.000000000Z" />
<EventRecordID>264220</EventRecordID>
<Channel>Application</Channel>
<Computer>****-EX02.****.com</Computer>
<Security />
</System>
<EventData>
<Data>
</Data>
<Data>0</Data>
<Data>APPCRASH</Data>
<Data>Not available</Data>
<Data>0</Data>
<Data>clussvc.exe</Data>
<Data>6.3.9600.17396</Data>
<Data>5434db7b</Data>
<Data>KERNELBASE.dll</Data>
<Data>6.3.9600.17415</Data>
<Data>54505737</Data>
<Data>80000003</Data>
<Data>00000000000de002</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_clussvc.exe_fcdf2bbcddca922c916880dbb49ce3cd5175efef_f6feed2e_3a22d925</Data>
<Data>
</Data>
<Data>0</Data>
<Data>ee64313c-c1e4-11e4-80da-005056010d14</Data>
<Data>4100</Data>
<Data>
</Data>
</EventData>
</Event>
Version=1
EventType=APPCRASH
EventTime=130698881964369580
ReportType=2
Consent=1
ReportIdentifier=0d8e824c-c1e4-11e4-80da-005056010d14
IntegratorReportIdentifier=0d8e824b-c1e4-11e4-80da-005056010d14
NsAppName=clussvc.exe
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=clussvc.exe
Sig[1].Name=Application Version
Sig[1].Value=6.3.9600.17396
Sig[2].Name=Application Timestamp
Sig[2].Value=5434db7b
Sig[3].Name=Fault Module Name
Sig[3].Value=KERNELBASE.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=6.3.9600.17415
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=54505737
Sig[6].Name=Exception Code
Sig[6].Value=80000003
Sig[7].Name=Exception Offset
Sig[7].Value=00000000000de002
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.3.9600.2.0.0.272.7
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=a80b
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=a80b5d7481362c8eeb76a77903fa82d6
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=a1f8
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=a1f83374660c205ca4489043b9691b2f
UI[2]=C:\Windows\Cluster\clussvc.exe
UI[5]=Check online for a solution (recommended)
UI[6]=Check for a solution later (recommended)
UI[7]=Close
UI[8]=Microsoft Failover Cluster Service stopped working and was closed
UI[9]=A problem caused the application to stop working correctly. Windows will notify you if a solution is available.
UI[10]=&Close
LoadedModule[0]=C:\Windows\Cluster\clussvc.exe
LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\Windows\system32\KERNEL32.DLL
LoadedModule[3]=C:\Windows\system32\KERNELBASE.dll
LoadedModule[4]=C:\Windows\system32\msvcrt.dll
LoadedModule[5]=C:\Windows\SYSTEM32\sechost.dll
LoadedModule[6]=C:\Windows\system32\ADVAPI32.dll
LoadedModule[7]=C:\Windows\SYSTEM32\CLUSAPI.dll
LoadedModule[8]=C:\Windows\system32\CRYPT32.dll
LoadedModule[9]=C:\Windows\SYSTEM32\dhcpcsvc.DLL
LoadedModule[10]=C:\Windows\SYSTEM32\IPHLPAPI.DLL
LoadedModule[11]=C:\Windows\SYSTEM32\NTDSAPI.dll
LoadedModule[12]=C:\Windows\system32\ole32.dll
LoadedModule[13]=C:\Windows\system32\OLEAUT32.dll
LoadedModule[14]=C:\Windows\SYSTEM32\RESUTILS.dll
LoadedModule[15]=C:\Windows\system32\RPCRT4.dll
LoadedModule[16]=C:\Windows\SYSTEM32\SspiCli.dll
LoadedModule[17]=C:\Windows\SYSTEM32\sscore.dll
LoadedModule[18]=C:\Windows\system32\USER32.dll
LoadedModule[19]=C:\Windows\SYSTEM32\VSSAPI.DLL
LoadedModule[20]=C:\Windows\SYSTEM32\wevtapi.dll
LoadedModule[21]=C:\Windows\system32\WS2_32.dll
LoadedModule[22]=C:\Windows\system32\NSI.dll
LoadedModule[23]=C:\Windows\SYSTEM32\WINNSI.DLL
LoadedModule[24]=C:\Windows\SYSTEM32\FirewallAPI.dll
LoadedModule[25]=C:\Windows\SYSTEM32\bcrypt.dll
LoadedModule[26]=C:\Windows\SYSTEM32\NETAPI32.dll
LoadedModule[27]=C:\Windows\SYSTEM32\FLTLIB.DLL
LoadedModule[28]=C:\Windows\system32\SETUPAPI.dll
LoadedModule[29]=C:\Windows\SYSTEM32\DEVOBJ.dll
LoadedModule[30]=C:\Windows\SYSTEM32\fwpuclnt.dll
LoadedModule[31]=C:\Windows\SYSTEM32\VirtDisk.dll
LoadedModule[32]=C:\Windows\SYSTEM32\clfsw32.dll
LoadedModule[33]=C:\Windows\SYSTEM32\DSPARSE.dll
LoadedModule[34]=C:\Windows\SYSTEM32\cryptdll.dll
LoadedModule[35]=C:\Windows\system32\MSASN1.dll
LoadedModule[36]=C:\Windows\SYSTEM32\combase.dll
LoadedModule[37]=C:\Windows\system32\GDI32.dll
LoadedModule[38]=C:\Windows\SYSTEM32\VssTrace.DLL
LoadedModule[39]=C:\Windows\SYSTEM32\DSROLE.dll
LoadedModule[40]=C:\Windows\SYSTEM32\bcd.dll
LoadedModule[41]=C:\Windows\SYSTEM32\netutils.dll
LoadedModule[42]=C:\Windows\SYSTEM32\srvcli.dll
LoadedModule[43]=C:\Windows\SYSTEM32\wkscli.dll
LoadedModule[44]=C:\Windows\system32\CFGMGR32.dll
LoadedModule[45]=C:\Windows\SYSTEM32\DPAPI.DLL
LoadedModule[46]=C:\Windows\SYSTEM32\CRYPTBASE.dll
LoadedModule[47]=C:\Windows\SYSTEM32\SAMCLI.DLL
LoadedModule[48]=C:\Windows\SYSTEM32\bcryptPrimitives.dll
LoadedModule[49]=C:\Windows\SYSTEM32\sscoreext.dll
LoadedModule[50]=C:\Windows\SYSTEM32\mi.dll
LoadedModule[51]=C:\Windows\SYSTEM32\miutils.dll
LoadedModule[52]=C:\Windows\system32\wmidcom.dll
LoadedModule[53]=C:\Windows\SYSTEM32\kernel.appcore.dll
LoadedModule[54]=C:\Windows\SYSTEM32\ntmarta.dll
LoadedModule[55]=C:\Windows\SYSTEM32\dhcpcsvc6.DLL
LoadedModule[56]=C:\Windows\SYSTEM32\clbcatq.dll
LoadedModule[57]=C:\Windows\system32\wbem\wbemprox.dll
LoadedModule[58]=C:\Windows\SYSTEM32\wbemcomn.dll
LoadedModule[59]=C:\Windows\SYSTEM32\CRYPTSP.dll
LoadedModule[60]=C:\Windows\system32\rsaenh.dll
LoadedModule[61]=C:\Windows\system32\wbem\wbemsvc.dll
LoadedModule[62]=C:\Windows\system32\wbem\fastprox.dll
LoadedModule[63]=C:\Windows\SYSTEM32\pcwum.dll
LoadedModule[64]=C:\Windows\system32\mswsock.dll
LoadedModule[65]=C:\Windows\system32\WINTRUST.dll
LoadedModule[66]=C:\Windows\SYSTEM32\logoncli.dll
LoadedModule[67]=C:\Windows\SYSTEM32\DNSAPI.dll
LoadedModule[68]=C:\Windows\System32\rasadhlp.dll
LoadedModule[69]=C:\Windows\system32\kerberos.DLL
LoadedModule[70]=C:\Windows\SYSTEM32\SAMLIB.dll
LoadedModule[71]=C:\Windows\system32\es.dll
LoadedModule[72]=C:\Windows\system32\PROPSYS.dll
LoadedModule[73]=C:\Windows\SYSTEM32\profapi.dll
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=Microsoft Failover Cluster Service
AppPath=C:\Windows\Cluster\clussvc.exe
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=78F1110F74732BD871C9A3C553A667E4Got a window to reboot the EX02 machine and this seems to have solved the issue. Cluster Service is stable again and DAG is healthy. This issue can be marked as answered.
I have this same issue, and it appears to manifest whenever there is a network disruption. After network is restored, the cluster service repeatedly crashes until a reboot. I'm not sure if a reboot is a real fix. I'm curious whether
yours returns if you unplug the network cable and plug it back in on your server, like mine. -
I am facing issue with BizTalk admin console, getting below error,
i thought it will be due to sql server or WMI so restarted sql services as well WMIS services but no luck. restarted Distributed transaction services as well as restarted machine but it did not solve.
also when i tried with other MMC's i am getting below error in event viewer,
Faulting application name: mmc.exe, version: 6.3.9600.16384, time stamp: 0x52158765
Faulting module name: KERNELBASE.dll, version: 6.3.9600.17055, time stamp: 0x532943a3
Exception code: 0xe0434352
Fault offset: 0x00011d4d
Faulting process id: 0x215c
Faulting application start time: 0x01d004a6e0c31506
Faulting application path: C:\windows\SysWOW64\mmc.exe
Faulting module path: C:\windows\SYSTEM32\KERNELBASE.dll
Report Id: 3d994be7-709f-11e4-80ee-00505689506c
Faulting package full name:
Faulting package-relative application ID:
Application: mmc.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.Reflection.TargetInvocationException
Stack:
at Microsoft.ManagementConsole.Internal.SnapInMessagePumpProxy.OnThreadException(System.Object,
System.Threading.ThreadExceptionEventArgs)
at System.Windows.Forms.Application+ThreadContext.OnThreadException(System.Exception)
at System.Windows.Forms.Control.WndProcException(System.Exception)
at System.Windows.Forms.Control+ControlNativeWindow.OnThreadException(System.Exception)
at System.Windows.Forms.NativeWindow.Callback(IntPtr, Int32, IntPtr, IntPtr)
at System.Windows.Forms.UnsafeNativeMethods.IntDestroyWindow(System.Runtime.InteropServices.HandleRef)
at System.Windows.Forms.UnsafeNativeMethods.DestroyWindow(System.Runtime.InteropServices.HandleRef)
at System.Windows.Forms.NativeWindow.DestroyHandle()
at System.Windows.Forms.Control.DestroyHandle()
at System.Windows.Forms.Control.Dispose(Boolean)
at Microsoft.BizTalk.Administration.SnapIn.Forms.GroupHub.OperationsCtrl.Dispose(Boolean)
at System.ComponentModel.Component.Dispose()
at Microsoft.ManagementConsole.FormView.InternalShutdown()
at Microsoft.ManagementConsole.View.HandleShutdownRequest(Microsoft.ManagementConsole.Internal.IRequestStatus)
at Microsoft.ManagementConsole.View.ProcessRequest(Microsoft.ManagementConsole.Internal.Request)
at Microsoft.ManagementConsole.ViewMessageClient.ProcessRequest(Microsoft.ManagementConsole.Internal.Request)
at Microsoft.ManagementConsole.Internal.IMessageClient.ProcessRequest(Microsoft.ManagementConsole.Internal.Request)
at Microsoft.ManagementConsole.Executive.RequestStatus.BeginRequest(Microsoft.ManagementConsole.Internal.IMessageClient,
Microsoft.ManagementConsole.Internal.RequestInfo)
at Microsoft.ManagementConsole.Executive.SnapInRequestOperation.ProcessRequest()
at Microsoft.ManagementConsole.Executive.Operation.OnThreadTransfer(Microsoft.ManagementConsole.Executive.SimpleOperationCallback)
at System.RuntimeMethodHandle.InvokeMethod(System.Object, System.Object[], System.Signature,
Boolean)
at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(System.Object, System.Object[], System.Object[])
at System.Reflection.RuntimeMethodInfo.UnsafeInvoke(System.Object, System.Reflection.BindingFlags,
System.Reflection.Binder, System.Object[], System.Globalization.CultureInfo)
at System.Delegate.DynamicInvokeImpl(System.Object[])
at Microsoft.ManagementConsole.Executive.DelegateMessage.OnExecute()
at Microsoft.ManagementConsole.Executive.Message.Execute()
at Microsoft.ManagementConsole.Executive.SnapInThread.DispatchPendingSnapInMessages()
at Microsoft.ManagementConsole.Executive.SnapInThread.OnDataReadyAsync(System.Object, System.EventArgs)
at Microsoft.ManagementConsole.Executive.MmcThreadMessageWindow.WndProc(System.Windows.Forms.Message
ByRef)
at System.Windows.Forms.NativeWindow.Callback(IntPtr, Int32, IntPtr, IntPtr)
at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG ByRef)
at System.Windows.Forms.Application+ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr,
Int32, Int32)
at System.Windows.Forms.Application+ThreadContext.RunMessageLoopInner(Int32, System.Windows.Forms.ApplicationContext)
at System.Windows.Forms.Application+ThreadContext.RunMessageLoop(Int32, System.Windows.Forms.ApplicationContext)
at System.Windows.Forms.Application.Run()
at Microsoft.ManagementConsole.Internal.SnapInMessagePumpProxy.Microsoft.ManagementConsole.Internal.ISnapInMessagePumpProxy.Run()
at Microsoft.ManagementConsole.Internal.ISnapInMessagePumpProxy.Run()
at Microsoft.ManagementConsole.Executive.SnapInThread.OnThreadStart()
at System.Threading.ThreadHelper.ThreadStart_Context(System.Object)
at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback,
System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback,
System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback,
System.Object)
at System.Threading.ThreadHelper.ThreadStart()
does any one face similar issue if yes can you please help me to solve this?
Regards,
Amit
Regards, Amit MoreIf its only this MMC might try them over here.
https://social.msdn.microsoft.com/Forums/en-US/home?forum=biztalkgeneral
Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows]
Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights. -
We installed a new Server 2008 R2 server this spring. It is configured as a Terminal Server with 16 Wyse t10 thin clients connecting with RDP. We are a small resort so we run Springer Miller Host and SpaSoft. Ever since moving from PCs to the thin clients
and TS we have been seeing SpaSoft randomly crash with KERNELBASE.dll errors and also a lot of c0000005 and c0000006 errors. Springer Miller support says its a Microsoft Networking issue so no help there. The company we worked with to install this has no clue
so I hope to reach out to this community to solve this. I can also open support case with Microsoft Support but I am not sure if they will be of any help. Here are some examples of the errors:
"Event 1000
Faulting application name: SpaWin.exe, version: 3.4.0.0, time stamp: 0x2a425e19
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18409, time stamp: 0x53159a86
Exception code: 0x0eedfade
Fault offset: 0x0000c42d
Faulting process id: 0x3718
Faulting application start time: 0x01cf9ac7922487e9
Faulting application path: \\spasoft\spaapps\TermServ\SpaWin.exe
Faulting module path: C:\Windows\syswow64\KERNELBASE.dll
Report Id: cfdcf9a9-06ba-11e4-a5af-000c298d9aa5"
Also:
"Faulting application name: VH.EXE, version: 18.80.430.0, time stamp: 0x3f73b447
Faulting module name: VFP8R.DLL, version: 8.0.0.3117, time stamp: 0x3f73c232
Exception code: 0xc0000006
Fault offset: 0x0001d598
Faulting process id: 0x2bc8
Faulting application start time: 0x01cf99297ee1742f
Faulting application path: J:\HOSTPLUS\fxp32\VH.EXE
Faulting module path: J:\HOSTPLUS\fxp32\VFP8R.DLL
Report Id: 5fbc65c4-055c-11e4-a5af-000c298d9aa5"
And:
"Faulting application name: SpaWin.exe, version: 3.4.0.0, time stamp: 0x2a425e19
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000000
Faulting process id: 0x2aa0
Faulting application start time: 0x01cf988e6770e619
Faulting application path: \\spasoft\spaapps\TermServ\SpaWin.exe
Faulting module path: unknown
Report Id: 01029179-04b9-11e4-a5af-000c298d9aa5"
There are no network specific errors in any of the logs. I am thinking that SpaSoft needs to be run as an administrator but I am not sure how to do that in this environment. We have disabled DEP for all but essential Windows processes. All of the firewall
and AV has been completely disabled, and still getting these errors. Is there a way to run these applications as admin without the user actually being an admin? Should I go ahead and open a Microsoft support case? ThanksHi,
Thank you for posting in Windows Server Forum.
Explanation
The indicated program stopped unexpectedly. The message contains details on which program and module stopped. A matching event with Event ID 1001 might also appear in the event log. This matching event displays information about the specific error that occurred.
User Action
If an error report was generated for this error, you might be able to obtain more information about the error by sending the report to Microsoft for analysis.
Yeah, you can open a support case with Microsoft as they will help and guide you for proper solution. You can go through
this source article.
Hope it helps!
Thanks.
Dharmesh Solanki -
APPCRASH - KERNELBASE.dll
Hi, just wondering how to solve this problem in DI API library. I've created a windows services that imports data from XML to SAP. Everytime the transactions complete. The services crash and its really frustrating. I've created the windows services using Visual Studio 2012 (VB.NET) 4.5 framework. This is not microsoft problem I think. Just wondering also, where did they create the SAPBobCOM.DLL? Is it .NET?
Hi Eric,
The memory leak is not the problem. Because this services read a folder which contain the XML file. So if there's no XML file. The function will return, it will not go to the DIAPI code. This is what I'm trying to say :
Try
If Directory.GetFiles(oPath, "" & fName & "*.xml", SearchOption.TopDirectoryOnly).Count = 0 Then
'oWriteText(oForm.lsViewLog, Now & " - " & "No file(s) found... on " & oPath, Color.Red)
Return
End If
Catch ex As Exception
Return
End Try
If Not oConnectDI() Then Return
Here's the exact error from event viewer :
Application: SAP-BARTER Services.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: exception code e06d7363, exception address 76CA1D4D
Faulting application name: SAP-BARTER Services.exe, version: 1.0.0.1, time stamp: 0x53d072da
Faulting module name: KERNELBASE.dll, version: 6.3.9600.17055, time stamp: 0x532943a3
Exception code: 0xe06d7363
Fault offset: 0x00011d4d
Faulting process id: 0x2550
Faulting application start time: 0x01cfa70467236c08
Faulting application path: C:\Test_Services\SAP-BARTER Services.exe
Faulting module path: C:\WINDOWS\SYSTEM32\KERNELBASE.dll
Report Id: 3d86915c-12f8-11e4-bed6-0021ccd35b5e
Faulting package full name:
Faulting package-relative application ID:
When you say specific program, means stand alone application? -
IE 10, EMET 4.0, Win7 SP1 kernelbase.dll error
I am really not sure what on my Win 7 SP1 system is causing this issue, but with EMET 3.0 everything runs fine, when I upgrade it to EMET 4.0 it initiallly does not show anything "Running EMET" even though it has settings from a large number of
programs via GPO. If I manually add IE to the list it suddenly starts to recognize that it is protecting programs that it is configured to protect, but IE crashes creating this Event Log:
Faulting application name: IEXPLORE.EXE, version: 10.0.9200.16660, time stamp: 0x51f1c5f3
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18015, time stamp: 0x50b83c8a
Exception code: 0xe06d7363
Fault offset: 0x0000c41f
Faulting process id: 0x3184
Faulting application start time: 0x01cebae8faca6d78
Faulting application path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
Faulting module path: C:\Windows\syswow64\KERNELBASE.dll
Report Id: d7d24822-26df-11e3-a425-02d0bbf30701
There was some suggestions that Sophos Antivirus's Buffer Overflow protection might not be compatible with EMET 4.0, but disabling that feature in Sophos has not helped.I recently downloaded the EMET 5.0 Technical Preview 2 and encountered similar results.
With all EMET protections enabled and Sophos Endpoint 10.3 running, IE would 'crash' nearly instantaneously. I found corollary Events (in this case, from Source: Sophos) stating:
Process "C:\Program Files (x86)\Internet Explorer\iexplore.exe" exhibiting suspicious behavior pattern 'Buffer Overflow'. Operation suspended.
Removing all EMET protections (with no other chnages) allowed IE to launch successfully again.
Side-note: I also noticed Events logged at a similar time, suggesting DistributedCOM delays: "The server {D5E8041D-920F-45E9-B8FB-B1DEB82C6E5E} did not register with DCOM within the required timeout".
Bryan Dady System Center Architect Denali Advanced Integration a division of 3MD, Inc. www.denaliai.com [email protected] -
CoreFoundation.dll crash followed by iTunes Stops Working on Win7 x64
Hello
I had a Sony Vaio laptop (64 Bit Win 7 Pro and Office etc) for almost 2 years. After running latest windows updates (I think) iTunes started stopping at launch.
After searching thru support forums and testing various suggestions, I thought my Win 7 installation got old and corrupted and I was already thinking of upgrading my laptop to i5 or i7, I asked my company to renew my laptop. I started installing my new Sony Vaio.
Same problem reappeared
Safari Quicktime all works. Only iTunes crashes.
Win 7 64 bit Pro
iTunes 10.4.1.10
On event viewer, on iTunes launch, corefoundation.dll crashes, few secs later, I receive
iTunes.exe
10.4.1.10
4e4e1904
CoreFoundation.dll
1.630.14.0
4e0373f7
c0000005
0004bd33
278c
01cc87c8fafbb85e
C:\Program Files (x86)\iTunes.exe
C:\Program Files (x86)\Common Files\Apple\Apple Application Support\CoreFoundation.dll
3c09b303-f3bc-11e0-8034-c0f8daf75f5d
Version=1
EventType=APPCRASH
EventTime=129627786618304736
ReportType=2
Consent=1
UploadTime=129627786624065066
ReportIdentifier=3c09b304-f3bc-11e0-8034-c0f8daf75f5d
IntegratorReportIdentifier=3c09b303-f3bc-11e0-8034-c0f8daf75f5d
WOW64=1
Response.BucketId=2575568783
Response.BucketTable=1
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=iTunes.exe
Sig[1].Name=Application Version
Sig[1].Value=10.4.1.10
Sig[2].Name=Application Timestamp
Sig[2].Value=4e4e1904
Sig[3].Name=Fault Module Name
Sig[3].Value=CoreFoundation.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=1.630.14.0
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=4e0373f7
Sig[6].Name=Exception Code
Sig[6].Value=c0000005
Sig[7].Name=Exception Offset
Sig[7].Value=0004bd33
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7601.2.1.0.256.48
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1055
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=9e27
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=9e2778096e7e1e2a2e0302fe58f3eea8
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=9e27
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=9e2778096e7e1e2a2e0302fe58f3eea8
UI[2]=C:\Program Files (x86)\iTunes.exe
UI[3]=iTunes has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a soHello
I had a Sony Vaio laptop (64 Bit Win 7 Pro and Office etc) for almost 2 years. After running latest windows updates (I think) iTunes started stopping at launch.
After searching thru support forums and testing various suggestions, I thought my Win 7 installation got old and corrupted and I was already thinking of upgrading my laptop to i5 or i7, I asked my company to renew my laptop. I started installing my new Sony Vaio.
Same problem reappeared
Safari Quicktime all works. Only iTunes crashes.
Win 7 64 bit Pro
iTunes 10.4.1.10
On event viewer, on iTunes launch, corefoundation.dll crashes, few secs later, I receive
iTunes.exe
10.4.1.10
4e4e1904
CoreFoundation.dll
1.630.14.0
4e0373f7
c0000005
0004bd33
278c
01cc87c8fafbb85e
C:\Program Files (x86)\iTunes.exe
C:\Program Files (x86)\Common Files\Apple\Apple Application Support\CoreFoundation.dll
3c09b303-f3bc-11e0-8034-c0f8daf75f5d
Version=1
EventType=APPCRASH
EventTime=129627786618304736
ReportType=2
Consent=1
UploadTime=129627786624065066
ReportIdentifier=3c09b304-f3bc-11e0-8034-c0f8daf75f5d
IntegratorReportIdentifier=3c09b303-f3bc-11e0-8034-c0f8daf75f5d
WOW64=1
Response.BucketId=2575568783
Response.BucketTable=1
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=iTunes.exe
Sig[1].Name=Application Version
Sig[1].Value=10.4.1.10
Sig[2].Name=Application Timestamp
Sig[2].Value=4e4e1904
Sig[3].Name=Fault Module Name
Sig[3].Value=CoreFoundation.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=1.630.14.0
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=4e0373f7
Sig[6].Name=Exception Code
Sig[6].Value=c0000005
Sig[7].Name=Exception Offset
Sig[7].Value=0004bd33
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7601.2.1.0.256.48
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1055
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=9e27
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=9e2778096e7e1e2a2e0302fe58f3eea8
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=9e27
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=9e2778096e7e1e2a2e0302fe58f3eea8
UI[2]=C:\Program Files (x86)\iTunes.exe
UI[3]=iTunes has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a so -
Hi,
we have one Visual C++ application and this application also using few external dlls. while exiting from application, getting following error. This
is happened in Windows 7.
Please help us to resolve this issue.
Log Name:
Application
Source:
Application Error
Date:
28/07/2010 11:44:16 AM
Event ID:
1000
Task Category: (100)
Level:
Error
Keywords:
Classic
User:
N/A
Computer:
CRIWKS12.crillylaw.local
Description:
Faulting application name: WinTest.exe, version: 2.7.1.0, time stamp: 0x4b78d5b8
Faulting module name: KERNELBASE.dll, version: 6.1.7600.16385, time stamp: 0x4a5bdaae
Exception code: 0x0eedfade
Fault offset: 0x00009617
Faulting process id: 0x10b8
Faulting application start time: 0x01cb2df647dfd847
Faulting application path: C:\Program Files\xxx\xxx\xxx\ WinTest.exe
Faulting module path: C:\Windows\system32\KERNELBASE.dll
Report Id: a17377fd-99e9-11df-8941-90fba60d7539
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2010-07-28T01:44:16.000000000Z" />
<EventRecordID>3773</EventRecordID>
<Channel>Application</Channel>
<Computer>CRIWKS12.crillylaw.local</Computer>
<Security />
</System>
<EventData>
<Data> WinTest.exe</Data>
<Data>2.7.1.0</Data>
<Data>4b78d5b8</Data>
<Data>KERNELBASE.dll</Data>
<Data>6.1.7600.16385</Data>
<Data>4a5bdaae</Data>
<Data>0eedfade</Data>
<Data>00009617</Data>
<Data>10b8</Data>
<Data>01cb2df647dfd847</Data>
<Data>C:\Program Files\xxx\xxx\xxx\ WinTest.exe</Data>
<Data>C:\Windows\system32\KERNELBASE.dll</Data>
<Data>a17377fd-99e9-11df-8941-90fba60d7539</Data>
</EventData>
</Event>
PS. I apologise for not being able to provide the application's name.Hi Jesse ,
I am pasting the entire module where the code fails:
/// <summary>
/// Pool the job execution status
/// </summary>
private void PoolJobExecutionStatus()
int waitIndex = 0;
while (true)
try
lock (this.lockingObject)
this.ReOpenRegistryConnection();
currentJob = SR.Job.Load(this.currentJobId, this.poolingConnection);
JobStatusEventArgs jobStatusArg = (currentJob.Status == SR.JobStatus.Aborted) ?
new JobStatusEventArgs(currentJob.Name, currentJob.Status, currentJob.ErrorMessage) :
new JobStatusEventArgs(currentJob.Name, currentJob.Status);
this.dispatcher.BeginInvoke(new EventHandler<JobStatusEventArgs>(RaiseUpdateStatus), DispatcherPriority.Normal, new object[] { this, jobStatusArg });
if (currentJob.Status == JobStatus.Aborted || currentJob.Status == JobStatus.Completed)
this.PoolJobThread.Abort();
break;
catch (ThreadAbortException)
catch (ConnectionFailure ex)
TridentErrorHandler.HandleUIException(ex);
// If reconnection fails more than the max reconnection value then exit.
if (this.connectionAttempts >= this.maxConnectionAttempts)
break;
this.connectionAttempts++;
catch (BackendStorageException ex)
TridentErrorHandler.HandleUIException(ex);
// If reconnection fails 5 times then exit.
if (this.connectionAttempts >= this.maxConnectionAttempts)
break;
this.connectionAttempts++;
catch (Exception ex)
TridentErrorHandler.HandleUIException(ex);
break;
try
Thread.Sleep(500);
// If job is in waiting state, every 3 min show the user retry message.
// (waitIndex == 360) Specifes 3 min.
if (currentJob.Status == JobStatus.Waiting && waitIndex == 360)
waitIndex = 0;
JobStatusEventArgs jobStatusArg = new JobStatusEventArgs(this.currentJob.Name, this.currentJob.Status, TridentResourceManager.GetString("JobTerminatedByUserMessage"));
this.dispatcher.BeginInvoke(new EventHandler<JobStatusEventArgs>(RaiseUpdateStatus), DispatcherPriority.Normal, new object[] { this, jobStatusArg });
catch (Exception ex)
TridentErrorHandler.HandleUIException(ex);
waitIndex++;
public void StartDataProductService(Guid jobId, Connection poolConnection)
this.currentJobId = jobId;
this.poolingConnection = poolConnection;
this.ClearTempData();
this.HaltService();
this.PoolJobThread = new Thread(this.PoolJobExecutionStatus);
this.PoolJobThread.Start();
Hope this helps
Regards,
Rahul -
Hello everybody> my itunes has stopped working and the problem report stated the following:
Problem signature:
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 10.5.3.3
Application Timestamp: 4f14cc3d
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.1.7601.17514
Fault Module Timestamp: 4ce7b8f0
Exception Code: 80000003
Exception Offset: 0003381b
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
can anybody help me?Are you seeing a similar message when launching QuickTime Player?
What security software is installed on the computer? Have you tried testing in an admin account or after uninstalling tthe security software?
Use one of the following articles to guide you through removing iTunes and the related QuickTime files.
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7 -
Bib.dll crashing PS 5.1
Hey everyone,
I've come across what I strongly suspect is a weird font issue that's preventing me from working. Until today, PS has never acted up before. I'm running 64-bit Photoshop, v12.1. My work .psd was based on a toolkit .psd off the web - I was missing a font, and I substituted it with my own (one version of Helvetica Neue for another). But the moment I tried to edit the text, PS crashed on me. I reopened, worked on it for a couple more hours, when it crashed again doing the same action. After that I could not open either my own working file, nor the toolkit file.
The crash log says this:
Problem signature:
Problem Event Name: APPCRASH
Application Name: Photoshop.exe
Application Version: 12.1.0.0
Application Timestamp: 4d90d339
Fault Module Name: BIB.dll
Fault Module Version: 1.2.2.12130
Fault Module Timestamp: 4d077745
Exception Code: c0000005
Exception Offset: 00000000000154dd
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 13eb
Additional Information 2: 13eb96961af4137840a8c77088b2606e
Additional Information 3: 18b1
Additional Information 4: 18b189364cc7acc5c20656c1fe72cd84
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
When I came across similar font issues like this one in AE I'd just deinstall the suspect fonts and things are good to go again. However even with my Helvetica removed the .psd files fail to open. I've had a coworker open the psd files on his computer with no issues (same machine and sofware specs), and I've also tried to have him change all the type to a default font and saving it as another file name, but even then I cannot open the file. I then began to suspect something was wrong with my PS, so I did a reset of my preferences and blew away my user settings. When that didn't work, I also had PS reinstalled -- still no luck.
Any suggestions how to move forward with this? I don't care so much about losing my current work file, but if I'm unable to even open up my toolkit .psd then I can't do anything. Are there other file formats I can save these files as (does that even change anything)?I just ran the script through, none of the fonts are corrupted. It seems like the issue began as a font problem, but now it's gone beyond that.
As for corrupt install, I had also tried reinstalling Photoshop. I trashed all my settings and tried opening up a new redownload of the toolkit .psd -- it appeared to be opening it but had the same bib.dll crash when it hit around 40%. I would ideally want this issue resolved without formatting my entire computer... -
APPCRASH iTunes.exe KERNELBASE.dll 6.1.7601.18015
Dear All,
APPCRASH iTunes.exe KERNELBASE.dll 6.1.7601.18015
Problem Event Name:
APPCRASH
Application Name:
iTunes.exe
Application Version:
11.0.5.5
Application Timestamp:
520e4d27
Fault Module Name:
KERNELBASE.dll
Fault Module Version:
6.1.7601.18015
Fault Module Timestamp:
50b83c8a
Exception Code:
c06d007e
Exception Offset:
0000c41f
OS Version:
6.1.7601.2.1.0.256.48
Locale ID:
16393
Additional Information 1:
0a9e
Additional Information 2:
0a9e372d3b4ad19135b953a78882e789
Additional Information 3:
0a9e
Additional Information 4:
0a9e372d3b4ad19135b953a78882e789
when i connect to Itune storesHi Ravishankys,
If you are having an issue with iTunes unexpectedly quitting when you connect to the iTunes Store, you may find the following article helpful:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1717
Regards,
- Brenden -
Hello Guys,
While running a web application am getting an error like: Remote server not responding. Below are the details of event viewers which been captured at the same time when this error happened:
Event 1000, Application Error
Faulting application name: w3wp.exe, version: 7.5.7600.16385, time stamp: 0x4a5bd0eb
Faulting module name: KERNELBASE.dll, version: 6.1.7600.16850, time stamp: 0x4e211da1
Exception code: 0xe053534f
Fault offset: 0x000000000000a88d
Faulting process id: 0x%9
Faulting application start time: 0x%10
Faulting application path: %11
Faulting module path: %12
Report Id: %13
Event 1001, Windows Error Reporting
Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: w3wp.exe
P2: 7.5.7600.16385
P3: 4a5bd0eb
P4: KERNELBASE.dll
P5: 6.1.7600.16850
P6: 4e211da1
P7: e053534f
P8: 000000000000a88d
P9:
P10:
Attached files:
C:\Windows\Temp\WERC9CD.tmp.WERInternalMetadata.xml
C:\Windows\Temp\WERC9CE.tmp.hdmp
C:\Windows\Temp\WEREE30.tmp.mdmp
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_w3wp.exe_30877924d6b2c607fe88a8718915f25fb79093_cab_e905f2b0
Analysis symbol:
Rechecking for solution: 0
Report Id: d46a6849-8f6a-11e1-98af-00215e6e4855
Report Status: 4
This is an priority issue which we are facing in IIS. IIS is configured for Framework 2.0 and underlying OS is - Windows
Server 2008 R2 Standard.This issue is replicable and occurring frequently Please suggest how to resolve it. Any input related to above issue is appreciable.Please refer similar discussions and see if they help
Faulting application name: w3wp.exe
http://telligent.com/support/communityserver/community_server_2008/f/288/t/1067447.aspx
Event ID: 1000, Faulting application w3wp.exe, faulting module unknown,
http://social.msdn.microsoft.com/forums/en-US/clr/thread/9be88a2f-c8cc-4a73-9371-45ab73982123
For IIS related queries, please post them in IIS forum - http://forums.iis.net/
A UNIVERSE without WINDOWS is CHAOS !
This posting is provided "AS IS" with no warranties or guarantees and confers no rights.
About Me !!!
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