L300-1BW admin problems

Can someone please help? I have had this laptop for a while now and have been meaning to fix this problem for a while. This laptop is for my daughter to use and so I set up an adult admin account and an user account for my daughter. I then added parental control to the user account. It was a while ago, but now every time I try to log in the password will not work on the admin account. I have tried all my passwords which could possibly have been used but none work. Also, If I try to do something which requires admin approval whilst in the user account there is no curser within the prompt to indicate that I may type my admin password, and if I type the password anyways the OK button stays greyed out and it cannot be clicked. Can anyone tell me what to try? My Toshiba L300-1BW runs windows vista home premium as bought.

That system shipped with a Recovery Partition that can be used to restore the system to it's out of box state.  It's the customers responsibility to create seperate Recovery Disks from that partition using the included Recovery Disk Creator as outlined in your User's Guide that is found on your hard drive in Adobe Acrobat Format.  Normally you go to "Start - All Programs - Toshiba - Recovery - Recovery Disk Creator" to create them, but your model could be different (I don't have the manual to check). 
Since that appears to be a European Model you might have better luck posting this in the European Support Forum if no one here has any ideas (I don't other than backing up your files and then restoring to it's out of box state).  
If you don't post your COMPLETE model number it's very difficult to assist you. Please try to post in complete sentences with punctuation, capitals, and correct spelling. Toshiba does NOT provide any direct support in these forums. All support is User to User in their spare time.

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    Hi!
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