Laptop wont recognise USB cable

Had a new work laptop and I can not install my HP3050a printer.
I have downloaded the driver but can not connect the printer to the laptop.
I normally use it via USB cable but when I plug the USB in it doesn't appear to recognise it although it does make a noise to say it's been inserted.
The usb wire works fine with my other laptop so am really stumped?????
I have tried connected to the printer wireless but as part of the installation you have to insert the usb before clicking next. The next button is greyed out so I can not click it????????
REALLY need this printer as I work from home and use it on a daily basis
Can someone please help me

Hi SWMel,
I found an HP document that can help to connect your printer wirelessly and a YouTube video from HP's YouTube channel, HP Printer Support, to connect by USB.
Here is the LINK to the wireless connection document.
Here is the LINK to the video for the USB connection.
Let me know if this solves your problem.
Thanks,
-hjs_19 *I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos Thumbs Up" on the bottom right of this post to say "Thanks" for helping!

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