"License Error" HELP!

Hi all,
I'm just wondering if someone could tell me what's wrong with my FCP 5.1.4. So I opened my FCP just now and suddenly, there was a message: "LICENSE ERROR: This installation is not serialized. Please re-install the plug-in with the original installer."
I'm confused. I've been using this FCP since one year ago. There was no problem before. I checked DVD studio Pro, Motion, Soundtrack Pro, etc, etc...everything was OK. Only the final cut pro that seems to have this problem.
Can someone tell me what should I do?
Message was edited by: Joe Biscuit

The error refers to a PLUGIN installation. Note the part of the error that says "Please reinstall the plug-in with the original installer."
YOu need to do that. Remove the plugin from your PLUGINS folder in the system library>Application Support>FCP system support area, then reinstall.
Shane

Similar Messages

Please, help me. Licensing error

Hi, i bought Final Cut Studio. Everything was ok until now.
I was downloading the last update for soundtrack pro, suddenly, when it finished downloading, i wanted to open the application and it asked me for name, and serial number. I did it.
But the application rejected it wit the next alert.
Licensing error, this application cannot continue
because the licensing data is corrupt.
Alert unable to license (code 223)
Please help me with this. i was working with it and i can't continue because of that.
Thanks

I sorta had the same problem. I have been using Fianl Cut Studio ever since it first came out, what is that over a year and a half. I had an upgrade version. I had several different Final Cut Pro's before getting the full consumer Production Suite. I had Final Cut Pro 4 as a single version first before anything else. I have been updating through Software updates all along and then Wham.
Today I downloaded and updated the latest version for Soundtrack Pro. I thinks it's version 1.0.2.
After updating it asked me for my serial numbers. The only trouble is after putting in my Studio number for FCP and then going to the next serial number screen I noticed that it remembered my original version of Final Cut Pro 4 serial number which I bought before Studio. I haven't had that version in my computer for years. So when I put in the other serial numbes for DVD Pro 3 and Motion it says it's invalid.
I can't find the file that holds the serial number nor can I figure out how to get it to take my number for my Production Suite FCP.
I can't figure out why it asked for my serial numbers in the first place, none of the other updates did. I'm running FCP 5.0.4, DVD Studio Pro 4.0.2, Motion 2.0.1, etc. It's not like I haven't updated before.
So I ended up getting the same message about the corrupt licensing data as well.
That's it for me. Can't figure out how to make it work now.
Any help would be greatly appreciated.

Licensing Error 6 After Clean Installing Mac OS 10.8.

I think it might have something to do with the fact that I forgot to back up the Photoshop Elements Library and Application Support files...I can't find any of the stuff they reference in the Licensing Error 6 Troubleshooting guide.
Is there way I can reinstall the application without having to buy it again? Do I need to give Adobe some information or something?
Thanks in advance for the help.

Okay, that never works. PSE isn't a tidy package like most mac apps. The installer strews stuff all over your hard drive like buckshot, most of it in places outside where apple says programs should install things. You will need to download and run this:
http://www.adobe.com/support/contact/cscleanertool.html
Then manually delete all the bits you can find. Don't just check applications, but also hard drive>library>application support, and your username>library>preferences. (Let me know if you don't know how to find these.)
You will need to do a complete install. If you are talking about PSE 10 (which version is this, by the way?), you can download the trial and enter your serial number into that.

Getting a License Error while installing UFT 12.01 trial version

Hi,
I am trying to install UFT 12.01 trial version but its throwing a License error. I am clicking on "Install License" and selecting "Seat License" and clicking on "Next" It says "License Type set successfully".
But next time when i click on UFT icon on the desktop (after restarting my machine) it throws same License Error.
Please find the attached screenshots. Please help me to get UFT installed properly.
Thanks in advance.
Asha

Asha,
You may want to try reposting your question on the forums specifically for the UFT product. Here's the link.
http://h30499.www3.hp.com/t5/Functional-Testing-QTP/ct-p/sws-Fun_Test

I've just installed Mountain Lion 10.8.5, but now the CS programs are giving me a licensing error.

I've just installed Mountain Lion 10.8.5, but now the CS4 and CS5 programs are giving me a licensing error. I've restarted. Uninstalled, reinstalled. And still, they don't work. I need to stay at 10.8.5 and not go to Maverick, per a client's needs at this time. Help!

I've also tried this...that I found in another discussion...also did not work.
Solution 1: Delete the FlexNet Publisher preferences folder
- Quit all Adobe applications.
- On your startup disk, locate and delete the following folder:
[hard drive]/Library/Preferences/FlexNet Publisher/

Photoshop CS4 Licensing error

I'm using my Photoshop CS4 for a long time now but on Tuesday it suddenly crashed saying some Licensing error occured and I have to restart my computer to solve the problem. The restart didn't help. I've read, that there is a License Repair Tool, so firstly I've downloaded that one, trying to repair the product. Nothing has changed. The next step was to reinstall the whole product. I also had some difficulties to remove it, because the uninstaller didn't want to start. After removing it with the Creative Suite cleaning tool and removing the nessecary files the reinstalled progmam showed the same message. Also tried to remove the latest Windows updates installed that day without success. Is there any solution for my problem? I have a CS5 upgrade also installed and it's working, but I prefer the CS4 for some reasons.

I've cleand out, but it just showed me another error message (I think the error 6: configuration error) with both the CS4 and the CS5. So I removed all of them, deleted all Adobe files related to CS4 or CS5 and installed them again. The message is the same (Error 150:30), when I start the CS4, but the CS5 works fine. (I've tried it on another computer and it's working there) How can I make sure the service is running correctly or where can I start it manually?

Acrobat 9.0 Standard Licensing Errors

I have 11 copies of Adobe Acrobat 9.0 Standard installed in
our office. One of the installations keeps receiving a licensing
error - usually just after a Microsoft update. The error is
"Licensing for this product has stopped working 148:3". I have
uninstalled and reinstalled this product more than once but the
licensing error comes back in a few days. I'm the administrator.
What file keeps corrupting or how can I keep the licensing intact?
Full message text: You cannot use this product at this time.
You must repair the problem by uninstalling and then reinstalling
this product or contacting your IT administrator or Adobbe customer
support for help.

Hi BWhiteC,
Thank you for your post.
You should know that these forums are specific to the
Acrobat.com website and its set of hosted services, and do
not cover the Acrobat family of desktop products.
Any questions related to the Acrobat family of desktop
products would be best suited in the Acrobat Forums:
Link to
Acrobat Forums
Thanks!
Pete

UCCX 8.5.1 SU3 agent get license error on signon

Hi,
Having an intermintent issue on UCCX 8.5.1 SU3 w/CUCM 8.6.2 SU2.
From the agent debug logs, the day before the closing of CAD doesn't shutdown nicely it looks like (user did not report any errors at end of day when they shut down). The next morning they get licensing error when they try to log in and relaunch CAD 2-3 times then they can log in.
The CAD version is correct and the LRM logs from server don't show this agent attempting to log in during the error, and the LRM log file only shows a successful log in from this agents PC IP address on the successful login. I restarted the LRM service to see if it helps today. Single UCCX server (no HA).
AGENT DEBUG LOGS:
2013-03-18 18:09:19:128 WARN DESK2121 Unable to write agent state change to RASCAL: GID=1363615138 Error=CORBA error.
2013-03-18 18:09:20:267 WARN DESK2126 Unable to write call data to RASCAL: GID= 1363615138 Error=Client recovering connection to server
2013-03-18 18:09:44:821 WARN DESK2018 Unable to update wrapup data to RASCAL: GID=1363615138 Error=Client recovering connection to server
2013-03-18 18:09:44:821 WARN DESK2121 Unable to write agent state change to RASCAL: GID=1363615138 Error=Client recovering connection to server
2013-03-18 18:10:26:130 INFO DESK1004 RASCAL auto-recovery message received.
2013-03-18 18:10:26:161 INFO DESK1141 RASCAL Server Feature auto-recovery message received.
2013-03-18 18:15:06:259 WARN STD3000 Get registry key <MTS_CitrixInstall> under path <SOFTWARE\Calabrio\CAD\Site Setup>. Object not found: <2:The system cannot find the file specified.>.
2013-03-18 18:15:07:336 INFO SOCKET0000 <CADEEMConnector> service on port <59015> has started.
2013-03-18 18:15:10:112 INFO VOIP4005 Desktop monitoring disabled for extension [1047].
2013-03-18 18:15:11:782 ERROR DESK3007 Chat DropUser failed.
2013-03-18 18:15:11:782 INFO DESK1053 Remaining time <2000>
2013-03-18 18:15:11:782 INFO DESK1054 We received AS_LOGOUT so close CAD window.
2013-03-18 18:15:12:187 INFO DESK1049 Releasing Agent License...
2013-03-18 18:15:12:203 ERROR DESK3113 Unknown exception while releasing the license(s)
2013-03-18 18:15:12:484 INFO STD0005 Client <Calabrio LDAP> disconnected from service at <10.1.1.10>.
2013-03-18 18:15:12:593 INFO DESK1006 LDAP auto-recovery message received.
2013-03-18 18:15:12:593 ERROR FCCC2009 Unexpected exception (Unexpected exception in Chat client service thread).
The next morning, when they log in..
2013-03-19 09:59:09:009 INFO LC0007 Invalid Value.
2013-03-19 09:59:09:009 INFO LC0007 Invalid Value.
2013-03-19 09:59:09:025 INFO LC0007 Invalid Value.
2013-03-19 09:59:09:025 INFO LC0007 Invalid Value.
2013-03-19 09:59:09:025 INFO LC0007 Invalid Value.
2013-03-19 09:59:09:025 INFO LC0007 Invalid Value.
2013-03-19 09:59:09:072 INFO STD0000 Starting preference change event dispatch thread.
2013-03-19 09:59:10:179 INFO LC0000 Connected to Calabrio LDAP server on <10.1.1.10>.
2013-03-19 09:59:10:179 INFO STD0004 Client <Calabrio LDAP> connected to service at <10.1.1.10>.
2013-03-19 09:59:10:382 INFO DESK1122 Get Update Flag from LDAP successfully.
2013-03-19 09:59:10:554 INFO SPUD0000 Successfully launched update from <C:\Program Files\Common Files\CAD\bin\update.exe>.
2013-03-19 09:59:18:488 ERROR DESK3109 Could not obtain license from LRM.
2013-03-19 09:59:19:600 ERROR DESK3113 Unknown exception while releasing the license(s)
2013-03-19 09:59:19:600 ERROR DESK3113 Unknown exception while releasing the license(s)
2013-03-19 09:59:19:614 INFO STD0005 Client <Calabrio LDAP> disconnected from service at <10.1.11.10>.

Hi,
DESK3109 Text: Could not obtain license from LRM.
Type: Error
Add’l Info: LRM is not running.
Action: check if the server is running
DESK3113 Text: Unknown exception while releasing the
license(s)
Type: Error
Add’l Info: LRM is not running
Action: check if the server is running
FCCC2009 Text: Unexpected exception.
Type: Fatal
Add’l Info: CTIOS API waitforsingleobject fails.
Action: Check system resource availability (CPU and
memory).
Reference:
http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_8_5/reference/guide/cad85ccxecd.pdf
I would suggest you to please restart the UCCX servers or LRM service specifically in your maintainance window and see if it helps.
Thanks,
Anand
Please rate helpful posts !!

WL 5.1.0 startWebLogic.cmd License Error (works via wlserver.exe)

I have spent several hours trying to figure out how to start Web Logic 5.1.0
from the command line or via the startWebLogic.cmd script. The sever starts
up fine when running bin\wlserver.exe via the start menu or from the command
line, but my startWebLogic.cmd script comes up with the following errors
everytime:
C:\weblogic>startWebLogic.cmd
$$$$$$$$$$$$$$$$ License Exception $$$$$$$$$$$$$$$$
Loaded License : C:/weblogic/license/WebLogicLicense.xml
However Unable to start because :
No License found for WebLogic
As well as the fact that: No License found for Tengah
As well as the fact that: No License found for WebLogic/JDB
As well as the fact that: No License found for Tengah/JDBC
As well as the fact that: No License found for jdbcKona/T3
Here is a version of the startWebLogic.cmd file I was using:
@echo off
@rem http://www.weblogic.com/docs51/install/index.html
SETLOCAL
set JAVA_HOME=C:\weblogic\jre1_2\jre
set
JAVA_CLASSPATH=.\myserver\serverclasses;.\weblogic510spboot.jar;.\classes\bo
ot;.\eval\cloudscape\lib\cloudscape.jar
set
WEBLOGIC_CLASSPATH=.\myserver\serverclasses;.\lib\weblogic510sp.jar;.\licens
e;.\classes;.\lib\weblogicaux.jar;.\myserver\serverclasses
%JAVA_HOME%\bin\java -ms64m -mx64m -classpath
%JAVA_CLASSPATH% -Dweblogic.class.path=%WEBLOGIC_CLASSPATH% -Dweblogic.home=
. -Djava.security.manager -Djava.security.policy==.\weblogic.policy
weblogic.Server
ENDLOCAL
Here is the output from bin\wlconfig.exe:
C:\weblogic>bin\wlconfig.exe
WebLogic startup settings are presently:
CLASSPATH Prefix C:\weblogic\myserver\serverclasses
CLASSPATH
C:\weblogic\myserver\serverclasses;C:\weblogic\jre1_2\lib\to
ols.jar;C:\weblogic\jre1_2\jre\lib\rt.jar;C:\weblogic\jre1_2\jre\lib\i18n.ja
r;C:
\weblogic\license;C:\weblogic\classes\boot;C:\weblogic\classes;C:\weblogic\l
ib\w
eblogicaux.jar;C:\weblogic\eval\cloudscape\lib\cloudscape.jar
JAVA_HOME C:\weblogic\jre1_2
WEBLOGIC_LICENSEDIR C:\weblogic\license
WEBLOGIC_HOME C:\weblogic
system properties:
java.security.manager
java.security.policy==C:\weblogic\weblogic.policy
weblogic.system.home=C:\weblogic
java.compiler=symcjit
weblogic.class.path=C:\weblogic\license;C:\weblogic\classes;
C:\weblogic\myserver\serverclasses;C:\weblogic\lib\weblogicaux.jar
INITIAL_HEAP 64 MB
MAX_HEAP 64 MB
SERVERCLASSPATH
C:\weblogic\myserver\serverclasses;C:\weblogic\jre1_2\jre\li
b\rt.jar;C:\weblogic\jre1_2\jre\lib\i18n.jar;C:\weblogic\classes\boot;C:\web
logi
c\eval\cloudscape\lib\cloudscape.jar
Type "wlconfig -help" for program usage.
I also tried a startWebLogic.cmd file version with absolute paths, but I got
the same license error. I really can't figure out what I'm doing wrong
here. What is different between the wlserver.exe executable and the
startWebLogic.cmd files I'm running?
@rem http://www.weblogic.com/docs51/install/index.html
set JAVA_HOME=C:\weblogic\jre1_2\jre
set PATH=%JAVA_HOME%\bin;%PATH%
set
JAVA_CLASSPATH=C:\weblogic\myserver\serverclasses;C:\weblogic\jre1_2\lib\too
ls.jar;C:\weblogic\jre1_2\jre\lib\rt.jar;C:\weblogic\jre1_2\jre\lib\i18n.jar
;C:\weblogic\license;C:\weblogic\classes\boot;C:\weblogic\lib\weblogicaux.ja
r;C:\weblogic\eval\cloudscape\lib\cloudscape.jar
set
WEBLOGIC_CLASSPATH=C:\weblogic\license;C:\weblogic\classes;C:\weblogic\myser
ver\serverclasses;C:\weblogic\lib\weblogicaux.jar
java -ms64m -mx64m -classpath
%JAVA_CLASSPATH% -Dweblogic.class.path=%WEBLOGIC_CLASSPATH% -Dweblogic.home=
. -Djava.security.manager -Djava.security.policy==C:\weblogic\weblogic.polic
y -Dweblogic.system.home=C:\weblogic -Djava.compiler=symcjit weblogic.Server

Thanks for your help Raj. I found out it was a PeopleSoft problem. They
make us run one of their Java class files to startup the server from the
command line instead of weblogic.Server. Once I changed it from
weblogic.Server to PSweblogic, it started correctly.
Cameron
"Raj Alagumalai" <[email protected]> wrote in message
news:[email protected]..
Cameron,
Are you running setEnv.cmd before running startweblogic.cmd ?
The SetEnv.cmd script sets the WL_HOME variable. Make sure you have this
variable set.
Alternatively, try adding the absolute path for the license folder (inyour
case C:\weblogic\license ) in the weblogic.class.path entry in the
startweblogic.cmd file.
The server will look for the WebLogicLicense.xml in this folder at startup
time.
The reason why the server starts from the start menu is the fact that this
entry is part of the weblogic.class.path
From your posting
weblogic.class.path=C:\weblogic\license;C:\weblogic\classes;C:\weblogic
\myserver\serverclasses;C:\weblogic\lib\weblogicaux.jar
Thanks
Raj Alagumalai

Sudden Server Infrastructure Licensing errors SBS 2011 Standard install (10 months old)

The following errors began about a month ago and I can't figure out how to fix it. I especially don't like that it states the server will be shut down in 22 days. When I rebooted the server last week the problem went away for exactly 24 hours
then came back and seems to report every 4 hours.
Background:
Fresh SBS 2011 install last Dec. 7th (2012).
We did have an SBS 2003 server but it was never on the same network. We simply backed up the data off of its data drive. Exchange was backed up via OST to PST conversion then imported in. Only 10 - 12 users.
HP ProLiant server and the SBS 2011 DVDs were OEM supplied by HP but we installed NOT pre-installed.
Thx,
D
Server Infrastructure Licensing
38 10/8/2013 2:47:03 AM
18
Event Details:
The Root Domain Check detected a condition in your environment that is out of compliance with the licensing policy. This server will be automatically shut down if the issue is not corrected in 22 day(s) 8 hour(s) 0 minute(s). Please look for additional events
for Root Domain Check to troubleshoot.
Server Infrastructure Licensing 2
10/8/2013 2:47:03 AM 12
Event Details:
The Forest Trust Check in the Licensing component did not pass because error 0x80070008 occurred in function fe1 [RKIQ]. Not enough storage is available to process this command. Make sure that each primary domain controller in your Active Directory forest can
be contacted and the following services are running on it: Active Directory Domain Services (NTDS), DNS Server (DNS) and Kerberos Key Distribution Center (KDC). This server will be automatically shut down if the issue is not corrected.
Server Infrastructure Licensing 3
10/8/2013 2:47:03 AM 12
Event Details:
The FSMO Role Check in the Licensing component did not pass because error 0x80070008 occurred in function f2 [KRTC]. Not enough storage is available to process this command. Make sure that your DNS server can be contacted and the following services are running:
Active Directory Domain Services (NTDS), DNS Server (DNS), Kerberos Key Distribution Center (KDC). This server will be automatically shut down if the issue is not corrected.
Server Infrastructure Licensing 50
10/8/2013 2:47:03 AM 6
Event Details:
Root domain check did not pass because error 0x80070008 occurred in function f1980 [QJTA]. Not enough storage is available to process this command. Make sure that the domain that this computer is joined is reachable. This server will automatically shut down
if the issue cannot be corrected.

Not sure if it helps but I just wanted to add the following alerts emailed to me:An alert was detected on your network. Further investigation into the issue is recommended.
Computer: NESRV
Date/Time generated: 10/8/2013 2:47:03 PM
Title: Forest trust licensing error
Source: License Compliance service
Description:
The Forest Trust Check in the Licensing component did not pass because error 0x80070583 occurred in function fe1 [ZHUS].
Class does not exist.
Make sure that each primary domain controller in your Active Directory forest can be contacted and the following services are running on it: Active Directory Domain Services (NTDS), DNS Server (DNS) and Kerberos Key Distribution Center (KDC). This server will be automatically shut down if the issue is not corrected.
Computer: NESRV
Date/Time generated: 10/8/2013 2:47:03 PM
Title: FSMO roles licensing error
Source: License Compliance service
Description:
The FSMO Role Check in the Licensing component did not pass because error 0x80070583 occurred in function f2 [OKDF].
Class does not exist.
Make sure that your DNS server can be contacted and the following services are running: Active Directory Domain Services (NTDS), DNS Server (DNS), Kerberos Key Distribution Center (KDC). This server will be automatically shut down if the issue is not corrected.

Studio Installer has strange licensing error

Hi folks,
Our Crossgrades just arrived today. Just tried to install but I get the following error messages. As a longtime mac user I know what privileges are all about but there is nothing I can do to get the software to work:
"Licensing Error: The license file will not be written to disk becuase the user does not have enough priveledges."
Well certainly do have enough priviledges and I've also tried to repair them, I'm as uptodate with Os X updates as you can be.
After that message it does let me run the installer which seems to go all the way through. I then try launching one of the apps, it asks me for a serial again and I get this message.
"Licensing Error
This application cannot continue because the licensing data is corrupt."
So there we go. Come on apple sort out your installers! They've been getting messy recently!
Any help's appreciated.
Cheers
Magnus

**** this doesn't work for me, I have 5.1 studio (universal binery) but it's not an upgrade it's the full version ie: I haven't ever installed sudio before, I get the same licensing error and unfortunately don't yet have the:
Library/Application Support/ProApps/Final Cut Studio folder to trash, anyone have any ideas ? I called apple but they didn't really have a suggestion for me apart from taking my g5 in to them to take a look at, that's a little differcult for me.
Any help would be much appreciated.
I'm the admin account so I should have full privilages.

Failure to verify licensing error when attemtping to install Portraiture

Using Adobe Photoshop CC 2014 and trying to install Imagenomic's Portraiture & Noiseware add-ons. Both show as installed when viewing my adobe add-ons page, but neither are showing up under filters in the program itself. When trying to install through the extension manager, I get the error "This extension cannot be installed because licensing verification failed."
Can anyone help? Thanks!

Hi Peter,
Uninstalling PS CS6 shouldn't make any difference to this problem so I wouldn't feel the need to do that.
Could you please email me the email address you're logged in as in the Creative Cloud desktop app? (my email address is [email protected])
If you could also please generate an Extension Manager log file and send it to me, that would be a big help.
1. Create a file named ExManCoreLibLog.YES. Only the file name is important. The contents of the file don't matter.
2. Copy this file to "C:\Users\<YourUserName>\AppData\Roaming\Adobe\Extension Manager CC\Log". If this folder doesn't exist, you can create it.
3. Launch Extension Manager CC.
4. Repeat your usual steps until you see the license error
5. Find the log file in "C:\Users\<YourUserName>\AppData\Roaming\Adobe\Extension Manager CC\Log"
Also, can you tell me whether you have any third party firewall software running that may be blocking connections to the licensing server?
Thanks for your patience with this.
Best wishes,
Fraser

Licensing Error 213:11

I downloaded a trial version of Photoshop Elements 11 and when I start the program, upon clicking the 'Photo editor' button, I get a licensing error message with number 213:11. When I click the 'Organizer' button, the program closes. I have a very old computer so this may be the problem, but if anyone can help me I would really appreciate it! Thanks.

This is likely due to the fact that the file permissions on your SLStore directory have become compromised. You can find details on how to correct this difficulty at Error "License store does not allow writing" | Install log | CS5, CS5.5 - http://helpx.adobe.com/creative-suite/kb/error-store-does-not-allow.html.

Logic Pro 8 Licensing Error

Whenever I open Logic Pro 8, It asks me to enter my name and my serial number, which I do. It then gives me a warning saying "Licensing Error" And then "The license file will not be written to disk because the user does not have enough privileges." Logic then operates perfectly normally after that, but it reoccurs every time I open Logic. I would like to get this resolved before I install Logic Studio 9.
Any help would be greatly appreciated.

I have the same problem. I have an original copy of Logic Express, but this problem only started after I re-installed Leopard. It is really frustrating. Can anyone help?

CS4 not running on new MBP, licensing error?!

My 2008 MBP finally bit it and I just got a new MBP with Mavericks. I transferred my old drive over to the new computer but I can't get CS4 to work. It keeps saying there's a licensing error (150:30). Help!!

The CS4 apps should work fine in Mavericks - it sounds as if you're having a problem stemming from Adobe.
If I were you, I would contact Adobe support and see if they have a solution for your problem. It would also be good to know exactly how you transferred the files - you may have to completely reinstall CS4 again to get all of the support files in place.
Good luck,
Clinton
MacBook Pro (15” Late 2011), OS X Yosemite 10.10, 16GB Crucial RAM, 960GB M500 Crucial SSD, 27” Apple Thunderbolt Display

"License Error" HELP!

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