Linking a Flash Tutorial File to a online help chm File

I am trying to create links from a page in my online help chm
file to an animated tutorial of our product. I want to create links
from specific topics in the chm to specific topics in the tutorial.
For example a section of the help deals with a specific topic. The
tutorial covers the topic but it is covered 10 minutes into the
tutorial. How do I create a link from the help topic directly to
the specific section of the tutorial? Is it possible? Can eanyone
provide me with some code examples to use?

use getURL()

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I found the operating system very confusing and hard to use. No tutorial. Manual and online help were outdated. Tool bars, programs and documents randomly appeared and disappeared. Programs I installed completely disappeared. Anyone else experience this?

I found the operating system very confusing and hard to use. No tutorial. Manual and online help were outdated. Tool bars, programs and documents randomly appeared and disappeared. Programs I installed completely disappeared. Anyone else experience this?

No need to apologize, Jim. I think your rant was justified. For years people have been telling me how easy the Mac was to use. Imagine my frustration when I finally learned from friends and users that it takes weeks or months to make the transition from Windows to Mac.
Still, I agree that I acted to too hastily when I returned my mini-mac to the store only three days after I bought it.
I'm going to try again, this time with an iMac. This time I'll keep it. Since this thread is for the mini-Mac only, I'll probably be starting a new one for the iMac.
Why did I decide to try again? Well, I do like the faster speed and compact hardware of the Macs. I also like the fact that I can install Windows and use that for my programs until I transition completely to Mac, IF I make the complete transition.
Thank you all for your suggestions and advice. I have paid attention to what you said.
Andy

Link to a pdf page on web from a chm file

Hello,
I'm using RoboHelp 9.0.2. I'm trying to create a link in a chm file to a specific pdf page using a URL. The link I am using is http://www.actuarialstandardsboard.org/pdf/exposure/ASOP_No27_second%20exposure_2011.pdf#p age=41
I put the above line in my chm file. It appears correctly in the URL project list and shows correctly when I choose Show. It also apeears to be correct in the HTML code of the page.
However when I create the chm clicking on the link just brings me the start of the pdf file. After clicking on the link in the chm file and explorer opens, the URL in explorer does not show #page=41. It ends at.pdf.
Am I missing something or does anyone kno whys this is not working?
Thanks
John

Hi there
That link doesn't even work for me when I paste it into the address bar of my Firefox browser. It does work in IE, but not in Firefox. In Firefox it opens the PDF generically.
I tested in a CHM and it did try and link, but it presents a black page. Looks like the correct page, but it's blacked out.
CHM files rely upon elements of Internet Explorer to display their content. So perhaps it's something specific to a certain version of Internet Explorer as well as a certain version of the Acrobat Reader.
Cheers... Rick
Helpful and Handy Links
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RoboHelp eBooks

Link in program won't open .htm page in .chm file

Previously we were able to link to an individual topic in a RoboHelp .chm (this old copy may have been generated in RHx5 or earlier) by clicking a link in the program interface.
This is how the link was written in MS Help Server Program HH -
m_strHelpPath[0] = "mk:@MSITStore:%sSystem\\FabriTALK.chm::/Connecting_a_Control.htm";
The .chm file compliled in RH8 will not open the topic level doc. It opens the .chm file, but for some reason won't dig down to the .htm to open it the way it used to.
Is this a question of compile settings?
Any suggestions?
Thank you

From the Safari menu bar, select
Safari ▹ Preferences... ▹ Extensions
Turn all extensions OFF and test. If the problem is resolved, turn extensions back ON and then disable them one or a few at a time until you find the culprit.

Trying to Link from CSH to Second (Custom) Window within same .CHM file

We are using RH8 on Windows XP Pro 2002, SP3, outputting CHM.
Background
Our single help source has 2 custom window definitions--one for context sensitive topics (tall and narrow, opens on right, no TOC, always on top) and the second for the main help window (shorter and wider, opens with TOC, in center). The intent is to enable the user fast access to field descriptions via the CSH, but then to link to the main help for those who want to peruse more background information. Thus our goal is to allow two help windows to be open at the same time.
In our CSH windows we are ‘writing to the box,’ and our text is brief. Our long-term design goal for the current CSH content is to create what we envision using in an embedded help pane during the next major product release. We need the CSH window to obscure only a small portion of the application real estate, hence the ‘tall narrow’ window design.
In our CSH topics, we want to add a link that when clicked opens up the separate main help using its own window definition, at a specific topic we specify on a case-by-case basis.
We have tried
First we started with a simple hyperlink, but that opens Main in the CSH window.
Next we tried HTML design time controls, but the second window opens in a browser window.
Then we tried using shortcuts, which worked well temporarily, however they lost their definitions (‘program parameters’ on shortcut tab especially) for some reason. Are there any fixes for this?
We have tried searching the RH help system and the forums but we have not a specific answer.
Can anyone help point us in the right direction to be able to meet our design goals? Are we missing something obvious or are we tilting at windmills?
Thanks!
Sue

Hi there
That link doesn't even work for me when I paste it into the address bar of my Firefox browser. It does work in IE, but not in Firefox. In Firefox it opens the PDF generically.
I tested in a CHM and it did try and link, but it presents a black page. Looks like the correct page, but it's blacked out.
CHM files rely upon elements of Internet Explorer to display their content. So perhaps it's something specific to a certain version of Internet Explorer as well as a certain version of the Acrobat Reader.
Cheers... Rick
Helpful and Handy Links
RoboHelp Wish Form/Bug Reporting Form
Begin learning RoboHelp HTML 7, 8 or 9 within the day!
Adobe Certified RoboHelp HTML Training
SorcerStone Blog
RoboHelp eBooks

Where can i get Oracle9i online help CTL files?

I remembered there is online help in SQL*Plus when I used Oracle7. After exec $ORACLE_HOME/bin/helpins,we can type HELP command in SQL*Plus to get a online help, such as:
SQL>help create table
I know $ORACLE_HOME/bin/helpins actually create HELP table in SYSTEM schema and load tree files (plshelp.ctl,plushelp.ctl,sqlhelp.ctl) in $ORALCE_HOME/sqlplus/admin/help directory. However,in Oracle8i or later, there barely contain any useful commands help-line in that three load files. So I can't get new commands info for Oracle8&9i when I use SQL*Plus.
Who can tell me where can I get new version of those three load files? I really want them!
Robin

Note 47574.1 in MetaLink states:
Problem:
Windows 95/NT: 'Can't find help files'. SQL*Plus Help is not available.
Solution:
The HELP command has been removed from SQL*Plus version 3.3.X, SQL*Plus version 8.0.3 under Microsoft Windows 95/NT.
The on-line help for SQL*Plus can be viewed through Adobe Acrobat.

Exchange Server 2013 help chm file

Hi, does anyone know where offline help file in chm format for Exchange Server 2013 can be found? Link
http://www.microsoft.com/en-us/download/details.aspx?id=35395 does not work - you can click to download and choose file but then nothing happens.

Hi BoxiKG,
I have shared the 2 .chm files to you, please check into following link:
https://onedrive.live.com/?cid=6F6805777541C147&id=6F6805777541C147%21105
Thanks
If you have feedback for TechNet Subscriber Support, contact
[email protected]
Mavis Huang
TechNet Community Support

How do I get a compiled help .chm file out of a FrameMaker book file using Robohelp 9

I have tried to follow documentation but to be honest it is not very helpfule. On the occaision that I did get a .chm file output I was the only one that could read it. I know that I have an issue with mapping styles because we do not normally use FrameMaker paragraph styles (we are going to do something about that) but not being able to even get a complete help file is a suprise.
I imported the book file as instructed int he associated help file and followed the other intstructions but have drawn a blank.
Any hints would be enourmouslsy helpful.
Many thanks
Martyn

OK, first of all, that's a HUGE size for a video. Any video finalized for handoff should be compressed.
What kinds of storage devices are you using? Make sure the storage device you use is formatted as Mac OS Extended (or Windows NTFS if you have a Mac driver that can write to it.)
If you are using a USB stick drive or disk drive, check how it is formatted. If it is formatted as FAT32 (most usually are, for compatibility with both Mac and Windows), the maximum size file you can put on it is 4GB and your 9.3GB file is over double the limit.
If the assessor uses a Mac, just format as Mac OS Extended and there should be no problem. But still, a 9.3GB video is ridiculously large (that is to say ludicrously large, keep in mind that even DVDs only hold 4.7GB) and you should have edited it down or lowered the resolution or compressed or all three it so that it's measured in MB, not GB.

Link to .chm file in JSF application

Hello,
I'm working on JSF , i have to link .chm (help file-user manual) to application using commandLink.
Location of help file i.e .chm file will be in application.
Requirements are , click on link , .chm file has to be opened in popup.
If any one knows how to do this, pls do reply.
Thank you,

Hello,
Thanks for reply, i working on '*jboss-4.0.5.GA* ', and i've placed .chm file where i've place jsp pages.
This is code used to open word file in application .
<h:commandLink onclick="javascript:openPopupWindow('help/Test.doc','650','300','yes');return false;" styleClass="label" style="color:white" value="#{str['label.help']}" tabindex="5" />
And its working fine for word .doc. This code is not working for rest of the different file formats ..
For .chm file
<h:commandLink onclick="javascript:openPopupWindow('help/Test.chm','650','300','yes');return false;" styleClass="label" style="color:white" value="#{str['label.help']}" tabindex="5" />
The popup will be shown but the contents of file are not same as original , look and feel and rest .
Please check this code .
Thank you,

Help? files won't open (rftd)

Please tell me which forum I ought to be posting this in?
Here's my problem:
I have a LOT .rtf files (made with TextEdit 1.5 (244)) that seem to have turned themselves into .rftd files and now they will not open! The message says: "Cannot be opened."
There are no (never were) attachments, just text, and Show Package Contents shows empty/nothing.
Wha happened!!!?

Hi Rick,
Open this URL: http://help.adobe.com/en_US/PhotoshopElements/7.0_Win/
Clicking the help link from PSE7 will ultimatly take you to this link. Just save this help document by clicking the PDF save option on the top left of the browser. You can access everything in the PDF even offline. There is no difference between the PDF file and the online help files.
Regards.

How do I generate PDF and CHM files from the a command line in windows?

I am trying to set up a PC to build some documents during the night. I was looking for a way to get framemaker to generate PDF and CHM files via a command line in windows? How is this done with FrameMaker 12
Thanks for the help
Alex

Hi,
The part with generate a PDF via a jsx seems to work OK, except when FrameMaker decides that it will not work anymore. I must say I am not impressed with the stabillity of FrameMaker 12, there is room for a lot of improvement!.
I have given up on how to figure out how to get FrameMaker 12 to generate chm files via jsx scripts, any pointes are still very welcome.
The route I have taken is I make a RoboHelp project for each chm files I need to generate. The only thing this RoboHelp project contains is a link to the actual FrameMaker project I want to generate a chm file.
To make the chm I start RoboHelp with a script that
1) Opens the desired project
2) Sets the desired output chm files name
3) Generates the chm file
4) And finally quits RoboHelp
Below is a copy of the jsx in case anyone can reuse anything. And yes parameters are transfered via enviroments variable. I have later learned there is some way to read the parameters given at a command line but this seems to work so I stick to this for now.
// Get parameters
var RhProjName = $.getenv("RH_PROJ_NAME");
var RhChmName = $.getenv("RH_CHM_NAME");
var RhLogFileName = $.getenv("RH_LOGFILE_NAME");
var RhLogFile = new File(RhLogFileName);
RhLogFile.open("w", "TEXT");
RhLogFile.writeln("RH_PROJ_NAME : ", RhProjName);
RhLogFile.writeln("RH_CHM_NAME : ", RhChmName);
doc = RoboHelp.openProject (RhProjName, 1);
var sslmngr = RoboHelp.project.SSLManager;
for(var i = 1; i<=sslmngr.count; i++){
var ssl = sslmngr.item(i);
if(ssl.name == 'Microsoft HTML Help') {
    // Set the output location and file name
    ssl.setSpecificProperty("DestinationProjectName", RhChmName);
    if (doc.saveAll(true) ) {
      RhLogFile.writeln("saveAll returned TRUE");
    } else {
      RhLogFile.writeln("saveAll returned FALSE");
    if ( ssl.generate() ) {
      RhLogFile.writeln("ssl.generate returned TRUE");
    } else {
      RhLogFile.writeln("ssl.generate returned FALSE");
} else {
    // alert ("Found " + ssl.name + " dont do anything");
doc.saveAll(true);
RhLogFile.close();
RoboHelp.closeProject();
RoboHelp.quit();

WMV files not displayed in compiled CHM

Working in RoboHelp 10. I added a multimedia files to an HTML topic using Insert>Multimedia\demo. I generate a chm file using: Generate> webHelp to CHM Converter
I have a folder of video files (wmv) in the same folder as the help.chm file. The videos show up correctly in the WYSIWYG preview and in the compiled help.chm file when it is opened directly (double click on help.chm). But when I call the help.chm file from my application, the videos do not show up. I looked at the properties of the video and the path is incorrect. For instance, when I open the help.chm directly, the correct path shows: C:\help files\videos\video.wmv But when opened from an application, the path becomes: C:\My Application\videos\video.wmv
Any help is appreciated. Or if there's another way to link these files, I would try it...

Get rid of those absolute paths. Use a path relative to where the CHM is placed. You might also want to ensure that the multimedia files have been added to your baggage files.

Online Help no longer functions

Our online Help is no longer functioning. A new window opens that reads:
This program cannot display the webpage
   Most likely causes:
You are not connected to the Internet.
The website is encountering problems.
There might be a typing error in the address.
   What you can try:
     Check your Internet connection. Try visiting another website to make sure you are connected.
     Retype the address.
     Go back to the previous page.
     More information
This problem can be caused by a variety of issues, including:
Internet connectivity has been lost.
The website is temporarily unavailable.
The Domain Name Server (DNS) is not reachable.
The Domain Name Server (DNS) does not have a listing for the website's domain.
Of course, we didn't have this when I was the basis administrator on version 4.0B so I don't even know where to begin to correct it. I can tell you that our internet connection works just fine.
Any assistance is greatly appreciated.
Robert

Hi, Volker
I don't have a "C:\WINDOWS\SAPDOCCD.ini" file, so I must assume that I'm not using it.
Here are the contents of the "C:\WINDOWS\DAPDOCCD.log" file:
Program path =     C:Program FilesSAPFrontEndSAPguiHTMLHELPSHH.EXE
SHH version =     6.2.0.4
{I edited this line to make it wrap:}
Command line =     "TYPE=5
&SERVER=
&PATH=H:AppsSap46bhelpHelpdataEN
&SYSTEM=PRD
&_CLASS=IWB_EXTHLP
&_LOIO=69c24e034ba111d189750000e8322d00
&_SLOIO=1f8316934bc511d189750000e8322d00
&LANGUAGE=EN &RELEASE=621
&IWB_COUNTRY=
&IWB_INDUSTRY=
&_SCLASS=IWB_STRUCT"
Info:          --- Default settings from command line ---
Info:          HelpType=HtmlHelpFile
Info:          HtmlHelpFilePath=H:AppsSap46bhelpHelpdataEN
Info:          --- Contents of profile "C:/WINDOWS/sapdoccd.ini" ---
Info:          Could not read profile "C:/WINDOWS/sapdoccd.ini"
Info:          --- Contents of profile "C:/Program Files/SAP/FrontEnd/SAPgui/sapdoccd.ini" ---
Info:          Could not read profile "C:/Program Files/SAP/FrontEnd/SAPgui/sapdoccd.ini"
Info:          --- Contents of profile "C:/Program Files/SAP/FrontEnd/sapdoccd.ini" ---
Info:          Could not read profile "C:/Program Files/SAP/FrontEnd/sapdoccd.ini"
Warning:     Could not read any profile
Info:          --- Starting HtmlHelp ---
Info:          INI file="H:AppsSap46bhelpHelpdataENhtmlhelp.ini"
Info:          CHM file="H:AppsSap46bhelpHelpdataEN00000467.chm"
Info:          HTM file="/69c24e034ba111d189750000e8322d00/content.htm"
Info:          --- Version info ---
Info:          Microsoft Windows 2000 version 5.1 Service Pack 2 (Build 2600)
Info:          Microsoft Internet Explorer version is 6.0.2900.3059
Info:          Microsoft HTML-Help version is 5.2.3790.2847
Even if I navigate to "H:\Apps\Sap\46bhelp\Helpdata\EN" and double-click one of the '.chm" files, the error is the same.
Any suggestions?

HTML Help Workshop; creating the *.chm file

I'm about to create the documentation for a large LabVIEW
automation project. I would also like to use this
documentation as the content for my help-file used by the
LabVIEW program (a *.chm or a *.hlp-file) via the
Control Online Help.VI.
The question is, what is the most optimal way to create this document,
without having to do the job almost twice ?
Normally I would create the documentation as a Word-document.
But as far as I see, the help-file system has to be created by the
MS HTML Help Workshop program, and that uses a large collection
of html-files to compile into the CHM file. And the html-files that
can be exported from Word aren't optimal, are they, with
a lot of extra code etc...
Somebody have obvious
ly looked at this problem before me.
What are the tips, tricks and suggestions around ?
Martin

For everbody else in the audience, check out
http://msdn.microsoft.com/library/default.asp?url=/library/en-us/htmlhelp/ht
ml/vsconHH1Start.asp to download the free HTML help workshop. It is a
package which takes a set of HTML files and generates a standard win2k/XP
helpfile.
However, your point is completely true: it just a major pain to make a
"pretty" version of both offline and online help. Both documents can have
the same content: a section explaining each menu item, several sections to
explain common tasks, a section explaining terms, etc. I dont see a huge
difference in usability as long as you create a union of material.
As for exporting I haven't found a good solution. As you've seen, you must
have the seperate HTML files for the help compiler. That's how the table of
contents, etc is generated. For my current project, I maintain that as a
frontpage web and apply a cascading style sheet. I didn't find a good way to
(automatically) split the word document into several HTML files or join the
frontpage web into a single organized word file. It wasn't a huge issue,
because I ended up using printed material as an installation guide and
online help as program documentation.
The one particularily useful thing was programming a custom "document my
progam" VI which exports using my special documentation format. Of course
that is really only suitable for the programmer's reference section. However
I really, really, really hated using Print -> VI documentation and
reformatting every time. I'm sure you'll soon notice that it gets tiring.
-joey
"CatLabMan" wrote in message
news:[email protected]...
> I'm about to create the documentation for a large LabVIEW
> automation project. I would also like to use this
> documentation as the content for my help-file used by the
> LabVIEW program (a *.chm or a *.hlp-file) via the
> Control Online Help.VI.
>
> The question is, what is the most optimal way to create this document,
> without having to do the job almost twice ?
>
> Normally I would create the documentation as a Word-document.
> But as far as I see, the help-file system has to be created by the
> MS HTML Help Workshop program, and that uses a large collection
> of html-files to compile into the CHM file. And the html-files that
> can be exported from Word aren't optimal, are they, with
> a lot of extra code etc...
>
> Somebody have obviously looked at this problem before me.
>
> What are the tips, tricks and suggestions around ?
>
> Martin
>
>

How do I assign mapids to reference a merged chm file?

Hello,
I am using RoboHelp 9.0.2.271 on a Windows 7 64 bit machine to create chm files. I have 2 chm files I would like to merge and be able to create mapids for context-sensitive help.
I created each chm in its own project directory with each having its own mapids setup. I would like to merge them for a special project and still be able to use the mapids. I merged them using the toc | new | merged project. I also have the merged chm as a baggage file in the first chm.
As far as viewing and searching after recreating the first chm, all appears to work with the toc also showing the toc of the merged chm.
However I can’t seem to get the mapids of the merged chm to work in the first (master) chm. I have seen other posts about similar problems but I didn’t see anything I can use.
Is there a way to create mapids to reference the topics in the merged chm when using the master chm? The mapid editor doesn’t seem to know anything about the merged chm file.
Thanks
John

Okay, yea I knew that you can create a static list, and I have tried this. Thanks for the input Frank!!
Currently I have a database attribute, Priority, which is a Number (1,2,3), but I want to display these values as Low, Medium, High respectively. I use this list in 2 places, first place is to filter a table based on priority, and secondly when I create a new row or edit a row, I need to be able to change the priority. If I use the approach you mentioned, and which I also tried using, I get stuck because on the new/edit row page this list is not bound to any source and when I try to edit the page, the selected value is ' ' rather then the correct value that was selected previously (I hope that makes sense). If I use the code that I had in my original post, it works fine, but the display values are 1,2,3.
What are my options on how to display the values correctly? And I wonder why the List Binding Editor doesn't allow you to display labels other than the labels you assign in the set of values (so in my case, my set of values is 1,2,3, because those are the valid values in the database)

Linking a Flash Tutorial File to a online help chm File

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