Lock box residual amount

Hello Sapians,
I have an issue with the Lockbox when the payment difference is .XX USD.
For example I have an invoice of 200 dollars and payterm has 1% discount if you pay in 10 days, now lets say the Customer made a payment of 197.98 USD and when I do FLB2 and upload the flatfile
1. The cash account should be debited with 197.98
2. Customer should be debited with 200 USD (difference of 2 USD goes to Discount account)
3. There is a residue amount (0.02) present on Customer account.
I wanted to wave off the .02 amount on the Customer automatically, so I created the Tolerance Group and assigned to Customer and did the same exercise, but the amount .02 is still there on the Customer account as open item and did not wave off.
Then I created a reason code and assigned to Transaction (Payment differences) in SPRO--> Over/under payments, maintained an account, posting key and rules in the transactions and did the same exercise, but Customer account still have the 0.02 as open item.
How do I clear this residue amount on the Customer automatically?
Thank you,
-Harter.

Hello,
We were able to do this through OBA3 and OBA4.
Thank you,
-Harter.

Similar Messages

  • Lock Box Reason Code.

    Hi Experts,
    I am getting one issue in lock box, If Suppose customer has invoice of $ 1000, he is eligible for discount of $ 50 so he should pay net amount $ 950. But customer is paying full amount without knowing that he is eligible for discount i.e $ 1000. so system is crediting back $ 50 to the customer(returning back the $ 50 to customer).
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    Please be advised what should i do in this case if i want to accept the full amount from the customer without doing the credit to him and i want to transfer the amount to GL account by using reason code in BAI2 format.
    Regards,
    Sam.
    Edited by: samiuk on Nov 11, 2011 4:23 PM

    Yes you can.
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    Reason code settings are used for description and reporting purposes, generation of specific customer correspondence letters (automatic system generation whenever this reason code is assigned to a document), and difference item write-off/dispute status assignment.

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    Yes you can.
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    hi
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    Regards,
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    hi
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    Hi
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  • Configuration steps for Tolerance for Lock Box

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    Priti

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  • Lock Box - item not getting cleared

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  • Lock Box Uploading Issue

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