Macbook Pro ''15 Retina Graphic glitches and freeze

Hey, I hope some of you may help me. Sometimes when I open my Macbook and it's awaking from sleep it freeze and I have a distorted screen with wired colours, I need to reboot it then, but after rebooting all is fine :/ Is that a software bug or related to my Logicboard ? I just got it back after a warranty case where something on my old Logicboard died after 8 weeks after purchase. I bought it this June. I have that Nvidia graphics in there. Here is a pic I made: https://dl.dropboxusercontent.com/u/42689244/IMAG0090.jpg

SnipeSwipe wrote:
What is an SMC reset? The gfxcardstatus worked. Partially. I now know something is either wrong with the nvidia graphic card or its software(the hd 4000 one is better from a performance test by individually testing both cards).
How does the apple exchange work? Just walk in with the Mac and they resolve/replace the Mac or what? Any ideas?
Thanks
SMC Reset: http://support.apple.com/kb/HT3964?viewlocale=en_US&locale=en_US
The reset is a little tricky and might take a few tries before you do it successfully, keep eye on for the colour change on the magsafe connector

Similar Messages

13" Macbook Pro w/ Retina, L2013 Glitches

Hello everyone,
I just replaced my 13" Macbook Pro with Retina, 256SSD 8GB ram, 2.6gHz (bought on Nov 22, 2013) with a new one (return/exchange) because that one had glitches with wake function. The new one (so far) thankfully hasn't shown this error, but I am experiencing other glitches that I would like to know whether or not I should worry about returning this one (before my return option expires) because of hardware issues, or if this is all software and I should wait for a patch:
1. My safari browser lags at times on load (extensive lag) and at times needs to be refreshed because the pages didn't load fully or links are not clickable.
(Could this just be safari? I just decided to switch over from Mozilla to Safari).
2. Earlier today (this is day 1.5 of using it and yesterday I only installed programs- all legit, no bootlegs) my screen flashed for a quick second when I had a few programs open (not that many, my old MacBook Air 11in with 4GB RAM handled well unless I had many design programs open, which I didn't today).
3. When I go into activity monitor, it is telling me I am using almost all 8 GB of my RAM, when I only have 3 programs running and finder open, the kernel_task is showing to use a huge chunk of my memory and CPU.
Basically, I am really worried and need to know if I just spent $1500 on a faulty machine. I have been an Apple customer for over 8 years and have never had anything like this with y previous model (even when they aged out).

The MBA is lighter but not by that much. The MBPr is faster and has a superior display. I’m a happy MBA user and right now I’d call it the best Mac notebook I’ve ever owned. (My first was the original PowerBook 140.) Next year I’ll be replacing my 2011 MBA and I’m seriously considering the MBPr instead simply due to the speed bump and superior display. However, whichever way you go you can’t go wrong.

13" MacBook Pro with Retina 256gb SSD and 16gb ram?

So I have decided to go with a 13" MacBook Pro with Retina.
I am now deciding on how to customize it...
My uses are:
Primary -> Writing. I am an aspiring writer/ future published author, and this unit will serve as a primary storage unit for on-the-go writing. The SSD will help in this capacity, tremendously, as well as battery life, as inspiration to write can happen anywhere. I found he typability to be easier on the MacBook Pro as well, rather than the Air.
Secondary -> Music, videos, gaming.
Basically, I am aware that the crispness of the rPro is apparent. I am not worried so much by the music, or videos, or even browsing part, as I'm sure its quite speedy.
What I am thinking is the might of the 4gb ram, 128gb SSD storage.
Would it be more worthwhile, since I plan to use this for 5+ years, to go for the little bit extra and get the 8gb ram, 256gb SSD storage unit, for only $200 extra. This seems a minor fee considering the length at which I plan to use and keep this.
That being said, I still play some older games and whatnot, with the possibility of playing World of Warcraft in the future... That being said, and knowing that Macs are not gaming powerhouses (unless you wish to go 15"+), would it be worthwhile to splurge another $200 for the 16GB ram? What major differences would doubling the 8 to 16 do for me and the performance of this MacBook?
Thanks in advance!
Nick

Since it is not possible to upgrade the RAM after purchase (it is soldered to the logicboard), I would definitely opt for 8GB. The same goes for the SSD- I would opt for double the storage. Though it is possible to upgrade your drive in the future, it comes at the cost of installing it yourself and potentially voiding any Apple warranty.
It would not be worthwhile to spend another 200$ on 16gb of RAM, IMO for your purposes. The lack of a discrete GPU and a duel core processor is what will limit gaming performance. 8GB of RAM is enough, in itself.
Rather than spending an additional $400 dollars, either spend the extra $200 for the 8gb 256GB model, or consider the 15'' entry level model for $700 extra dollars-which would be plently powerful enough for your purposes.

13" Haswell MacBook Pro with Retina Display overheats and speakers fail.

I have the new 13" Haswell MacBook Pro with Retina Display. Have had it for a week and a half now and ever since I got it the speakers have failed completely many times. They start to crackle then stop completely. The speakers just don't respond. I have tried turning my volume all the way up, playing a song and nothing works. I have to restart or shut down the computer before it works again. My other concern is that the computer overheats too much. I am streaming Netflix or watching a YouTube video and it gets really hot. I am afraid of setting my house on fire if I dare to download a game on the MacBook. I am really concerned about the speakers more than the overheating. Is anyone else having this problem or do I just have a bad device? I think I might return it. Please help.

Contact Apple using www.apple.com/support/contact if you are in a country that supports it or call the appropriate phone number on this page. Alternatively carry the MacBook Pro in to an Apple retail store or service provider.

Macbook pro 13" retina, 10.10.1 freezes and restarts

13" retina macbook pro
2.9 GHz Intel Core i7
8 GB 1600 MHz DDR3
10.10.1 (14B25)
Experience:
While performing a simple task... e.g. moving my mouse over to the menu and clicking on File or Edit or Go. The mouse freezes, at this point I can no longer click on anything, move the mouse, use the multi function scratch pad or even use short keys to tab through to other applications.
If I leave the mac alone for maybe 30secs the machine will shut itself down and do a restart. Where I then have to log back into the machine.
Solutions:
I've tried to monitor what application or feature this happens on, and it is difficult to say that it is any particular issue.
Yesterday I was on Safari and just clicking on links on a webpage when it froze and restarted
Today I was opening finder and clicking the 'Go' and the system froze and restarted
Usually when I am on my machine I will have maybe 5-9 applications open at any given time. word, excel, outlook, Skype, safari, chrome, notes, iTunes, wunderlist, notes.
Questions:
how can i better report this issue?
what can I do to prevent it?
is this a known problem?
what is the resolution?

hi eric,
interesting I recently (yesterday) updated my version of yoesmite, 10.10.2 and today my mac crashed. it happened at about 12:06 I have the information that I think you need but there are tonnes of it.
there are pages of this statement in the console log:
03/02/2015 12:06:43.000 kernel[0]: BUG in process suhelperd[188]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
then it says
03/02/2015 12:06:45.068 /usr/sbin/nmnetmgrd[29]: WARNING: The Gestalt selector gestaltSystemVersion is returning 10.9.2 instead of 10.10.2. Use NSProcessInfo's operatingSystemVersion property to get correct system version number.
then i get repeated stuff like this:
Call location:
03/02/2015 12:06:45.069 /usr/sbin/nmnetmgrd[29]: 0   CarbonCore                          0x957ee7c7 ___Gestalt_SystemVersion_block_invoke + 135
03/02/2015 12:06:45.069 /usr/sbin/nmnetmgrd[29]: 1   libdispatch.dylib                   0x936e20b5 dispatch_once_f + 251
03/02/2015 12:06:45.069 /usr/sbin/nmnetmgrd[29]: 2   libdispatch.dylib                   0x936e30d8 dispatch_once + 31
03/02/2015 12:06:45.069 /usr/sbin/nmnetmgrd[29]: 3   CarbonCore                          0x95780e88 _Gestalt_SystemVersion + 1050
03/02/2015 12:06:45.070 /usr/sbin/nmnetmgrd[29]: 4   CarbonCore                          0x95780a39 Gestalt + 150
03/02/2015 12:06:45.070 /usr/sbin/nmnetmgrd[29]: 5   nmnetmgrd                           0x00004974 _ZN17NMSessionsManager5startEv + 92
03/02/2015 12:06:45.070 /usr/sbin/nmnetmgrd[29]: 6   nmnetmgrd                           0x0001652f main + 209
03/02/2015 12:06:48.347 com.apple.xpc.launchd[1]: (com.apple.FileSyncAgent.PHD.isRunning) The HideUntilCheckIn property is an architectural performance issue. Please transition away from it.
03/02/2015 12:06:48.348 com.apple.xpc.launchd[1]: (com.apple.mbloginhelper.user) This key does not do anything: OnDemand
03/02/2015 12:06:48.348 com.apple.xpc.launchd[1]: (com.apple.mbpluginhost.user) This key does not do anything: OnDemand
03/02/2015 12:06:48.351 com.apple.xpc.launchd[1]: (com.apple.secd) This key does not do anything: OnDemand
03/02/2015 12:06:48.351 com.apple.xpc.launchd[1]: (com.apple.secd) The ServiceIPC key is no longer respected. Please remove it.
03/02/2015 12:06:48.351 com.apple.xpc.launchd[1]: (com.apple.speech.speechsynthesisd) This key does not do anything: OnDemand
03/02/2015 12:06:48.353 com.apple.xpc.launchd[1]: (com.apple.TrustEvaluationAgent) This key does not do anything: OnDemand
03/02/2015 12:06:51.643 SecurityAgent[171]: User info context values set for joetrainor
03/02/2015 12:06:51.676 com.apple.xpc.launchd[1]: (com.apple.FileSyncAgent.PHD.isRunning) The HideUntilCheckIn property is an architectural performance issue. Please transition away from it.
then there is a vast volume of information from 12:06 to 12:09 when the computer shut itself down. I am happy to send this information if it is important but I sense it is probably just telling the same thing.
Can you help me understand what is happening?

Graphic glitch and freezing.

I had a graphic problem with my iMac 3 weeks ago, had to take it to an Apple repairer 3 hours away, there just isn't anyone closer, and have had it back for about 6 hours now. I got the Snow Leopard upgrade while it was away and have been looking forward to getting into it all. As soon as I got my iMac home I fired it up and straight away noticed a graphic glitch or something odd on my 2nd monitor, kinda looked like aliens from space invaders... This problem went away if I changed that monitors resolution or if I rotated the display, so I thought it might be a driver problem which should hopefully be fixed by upgrading to SL.
I attempted this upgrade, it seemed to go fine but when I finally got into SL I noticed that once again there were some space invader glitches, but instead of being huge and all the way across the 2nd monitor they were in 2 separate blocks 1 in the top left and one just slightly to the right from center at the very top, they were flashing green from time to time (just like before) but that was about all. After a few seconds all the icons on my desktop and also the dock icons screwed up, display as black and white lines, or weird colored blocks, or super pixelated and just pretty screwy.
I formatted from fresh doing Leopard (without updating fully to 10.5.8) then installing SL, same problem, I then tried installing just SL which worked as usual but still had the graphic glitches when hovering over or interacting this time, also there were some problems with the glitches showing over windows (I'll put a link to a screenshot of them at the end). I'm currently updating a fresh install of Leopard to 10.5.8 to then update to SL to see if that works.
I had a thought that it might be hardware, the logic board and graphics card were both replaced during the repair time, they said they tested it but on the repair form I got it just says 'restarted a few times with no problems' so I'm not sure if they even tested it very much.
It took almost 3 weeks to get my mac back today, and these problems are quite annoying, if I have to lose it for another 3 weeks because of this lack of testing I'm gonna be rather annoyed as I'm losing work because of it.
Anyone got ideas of what it might be? or just anyone else had this problem with SL or just Leopard? Any information would be great.
Screenshot of glitch while doing a google search:
http://www.xager.net/i/glitch.jpg

My old first gen macbook pro had a similar problem (under Tiger and Leopard), it was fixed. My current unibody macbook pro is doing this as well, I've only noticed it now under Snow Leopard.
I doubt it's a software problem, I've had similar issues in PCs when their video cards were running too hot. My current mbp gets these glitches when the system is under more load and so I'm sure its heat related. One time the heat and glitches got so bad the system just locked up.
I hope you can get your system repaired. I am going to now go ahead and try my luck with apple support as well.

MacBook Pro Late 2008 graphic system and virtualizers

I was asking myself if virtualizers could directly control the video card that is not used by OS X in the new MacBook Pro with the double Nvidia graphic set.

Please make a Genius Appointment and take it in for service.

Macbook pro (2010) having graphical glitches after Mavericks update

What is your take?
graphical glitches appear and disappear randomly. Didn't have them before Mavericks update!
Thanks a lot for the help

15” MBP Mid 2010 models have been recalled for GPU issues. See https://discussions.apple.com/docs/DOC-5681.
Official Apple statement: http://support.apple.com/kb/TS4088
Print out a copy of your kernel panic and a copy of this Knowledge Base article and go to an Apple store or Apple Authorizes Service Provider with your machine and the documentation.
Genius reservation http://www.apple.com/retail/geniusbar/ .
or find an Apple Authorized Service Provider https://locate.apple.com/country
If it has been three years since your date of purchase then you are past the date covered by the recall but sometimes they honor it anyway.
More on this from another thread: https://discussions.apple.com/thread/5763560?tstart=0

Macbook pro 13 2012 graphical glitches

Processor 2.9 GHz Intel Core i7
Memory 16 GB 1600 MHz DDR3
Graphics Intel HD Graphics 4000 1024 MB
Software OS X 10.9 (13A603)
when I insert a dvd and the dvd player starts automatically or when entering time machine
this used to happen more often when I updated to 10.9.2 so I installed a clean 10.9
I get bars and glitches all over the screen

Make an appointment at an Apple store genius bar for a FREE evaluation. Take copy of the display image with you just in case the MBP starts behaving in front of the technician.
Ciao.

Macbook pro 15 retina graphic card problems

I have a problem that my mac dont wanna run the Geforce gt 650M graphic card.. its saying that is running the geforce but you can tell by the
proformance that its using the intel HD graphic 4000.. is it software or hardware problems ?
i try running the computer on bootcamp windows and have the same problems its running on the intel graphic card even tho its saying thats its running
on the geforce..

SnipeSwipe wrote:
What is an SMC reset? The gfxcardstatus worked. Partially. I now know something is either wrong with the nvidia graphic card or its software(the hd 4000 one is better from a performance test by individually testing both cards).
How does the apple exchange work? Just walk in with the Mac and they resolve/replace the Mac or what? Any ideas?
Thanks
SMC Reset: http://support.apple.com/kb/HT3964?viewlocale=en_US&locale=en_US
The reset is a little tricky and might take a few tries before you do it successfully, keep eye on for the colour change on the magsafe connector

My external monitor and MacBook Pro screen turn different colours and freeze while in use - only restarting the computer will refresh the display. Is there a way this can be fixed? It is happening more and more frequently.

The monitor is Philips brand and works perfectly fine usually. Every now and again it will happen mid-use and I have to constantly re-start my laptop.

The F7 key should also toggle between extended desktop and mirroring. If you open the lid on the PB, you should see that the F7 key is imprinted with two overlapping rectangles. That's supposed to represent the mirroring function and pressing the key should toggle the function (unless you had previously turned off the function keys).

Windows 8 appears microscopic on MacBook Pro 13' retina

Anyone has any idea how to fix windows 8' appearance on my MacBook Pro 13' retina?
Icons and fonts appear microscopic.
I am also using two external monitors.

If it is really not possible, I get it. But there are plenty of people that are running Windows 8 on the same model, that is powerfull enough to run Win 8. I'm actually running it, but until shut down or restart . Can't I edit Info.plst file alternative for Windows 8 like I did to allow BootCamp to image burn my USB on my model? I mean my model is same as the next one. I can't see why the drivers for mid 2010, won''t work on mine...

Unable to purchase HD movies on iTunes to watch on my Macbook Pro with Retina Display?

I tried to purchase HD movies on itunes but was presented with an error message saying 'This cannot be played in HD on this computer. If you buy the HD version, you will have to transfer it to an HD-compatible device in order to watch it. Or, you can buy the SD version and watch it on this computer.' but this was obviously not right because i'm using a Macbook Pro with Retina Display 15" and it's resolution of 2880x1800 far exceeds the minimum screen resolution required for HD playback. Performance was not the cause either as this is an 2.6ghz quad core computer with 16GB of RAM. Any help on this matter? Thanks in advance.

I talked to Apple Support and we at least stopped the bleeding, a little bit. These are the troubleshooting steps I did before I contacted Apple Support:
1. Reinstalled OSX
2. Restore the last known good Time Machine Backup.
This did not fix my issue, so I called Apple Support and they told me this:
1. Turn Power off.
2. Wait 15 seconds.
3. Plug in Magsafe adapter.
4. Wait 15 seconds.
5. Hold down the Shift+Option+Power Button for 20-30 seconds.
6. Turn Power back on.
Ok, this stopped the bleeding a little, but as soon as I plugged in a Apple USB Superdrive
and a Apple Mini Displayport to VGA Adapter. This "USB Devices Disabled" pop-up pops up like every 30 minutes now. At least, it is not constantly popping up after I close it, so I guess it will do for the temporary. Going to contact Apple support, later, though to see what else can be done.

What exactly does the AppleCare cover for MacBook Pro with Retina Display?

I purchased the extended protection plan for my MacBook Pro with Retina Display 15" and my question is what exactly does it cover in what kind of situations (i.e. viruses, damaged ports, damaged charger, etc.)? I want to be able to take full advantage of the protection plan since it was a pretty big whole in my wallet.

AppleCare covers all the problems you have with your MacBook Pro with Retina display and the peripherals which came with it (your charger) if you have a hardware problem that you didn't cause. For example, after 2 or 3 years and 1000 charges, OS X says that your battery has to be replaced: in this case, you have to pay for the battery, because batteries have got a lifetime, and Unibody Macs batteries have got an average lifetime of about 1000 charges.
However, if the RAM gets damaged and you haven't done anything to cause it, you will get your computer repaired or replaced for free. AppleCare in a MacBook Pro with Retina display is very important, because near all the parts are soldered into the logic board and repairs are expensive

Macbook Pro with Retina display overheating

I just bought a 13.3" Macbook pro with retina display yesterday and it's been overheating like crazy. Right now I have only Chrome open with this page and it's uncomfortable to put this computer on my lap right now. I watched youtube videos last night and I could hear the fan, when normally this machine is extremely quiet. I'm afraid that because this computer runs so hot, it's going to damage the display. Is there something defective with this machine, or are all the ones in this model the same? Should I get the regular 2012 model instead?

I bought my Macboook Pro with Retina Display laptop during Christmas, only use it about < 10 times because I have other MACs that I've gotten used to.
OSX 10.8.2
15" Retina display
1.8 GHz Intel Core i7
4GB 1333 MHz DDR
A month ago, after not using it for several weeks, I picked up the laptop to move around. Wow - the box was hot like it just came out from the oven Literally - this macbook pro was not used at all - just laying idling, no programs used and was sitting in a dark corner in a room, not exposed to sun or any heat or warm area. I wasn't motivated in using it since. So, it was left laying around the house again.
Today, my son tried to use the laptop - when he touched it, he jumped 'ouch' as the laptop was hot for no reason. Again, not exposed to any warm elements or anything that is running that could have caused it to be hot.
I should have read all reviews on here - I now resented not returning this macbook pro notebook. I don't have time to go back and forth to the Genius and sitting at the bar waiting and wasting my time for something that I just paid and expect it work properly and not wasting my time. Please do something to help regain my confidence in Mac products. Not happy here! I guess I'll have to sit at the genius bar anyway. But just want to chime in that I have the same Macbook Pro overheating problem.

Macbook Pro ''15 Retina Graphic glitches and freeze

Similar Messages

Maybe you are looking for