MacBook Pro early 2011 System information shows only 2gb Ram installed but it came with 4gb  ??

I have an eary 2011 model of Macbook Pro. It had 4gb of ram installed on it but i recently checked the system information ans found that it only 2gb installed
Please help me resolve this issue .

I'd say either a module fell out or died or was removed.

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    Interval Since Last Panic Report:  9692 sec
    Panics Since Last Report:          1
    Anonymous UUID:                    F2DDCBCE-BC08-4124-B575-95EB169DB82A
    Fri May 11 10:14:17 2012
    panic(cpu 4 caller 0xffffff80002c473a): Kernel trap at 0xffffff7f80b1634b, type 14=page fault, registers:
    CR0: 0x0000000080010033, CR2: 0x0000004300000007, CR3: 0x000000001e6f202b, CR4: 0x00000000000606e0
    RAX: 0x0000004300000006, RBX: 0x0000000000000002, RCX: 0xffffff7f80b19922, RDX: 0xffffff800b4f6d40
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    R8:  0x0000000000000000, R9:  0x00000000066fe1cb, R10: 0xfffffe80056beaf8, R11: 0x000000000004677a
    R12: 0x0000000000000000, R13: 0x0000000000000000, R14: 0xffffff800b318c30, R15: 0xffffff800af700a8
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    0xffffff808059b650 : 0xffffff8000220792
    0xffffff808059b6d0 : 0xffffff80002c473a
    0xffffff808059b880 : 0xffffff80002da0cd
    0xffffff808059b8a0 : 0xffffff7f80b1634b
    0xffffff808059b9f0 : 0xffffff7f80b199b1
    0xffffff808059ba30 : 0xffffff7f80b17a0e
    0xffffff808059ba70 : 0xffffff8000347137
    0xffffff808059bac0 : 0xffffff800039f33d
    0xffffff808059bb30 : 0xffffff80003a0b43
    0xffffff808059bcd0 : 0xffffff8000341dcc
    0xffffff808059bda0 : 0xffffff8000341f82
    0xffffff808059bdd0 : 0xffffff800056687f
    0xffffff808059be10 : 0xffffff8000566920
    0xffffff808059be40 : 0xffffff8000533d73
    0xffffff808059be70 : 0xffffff8000563a64
    0xffffff808059bf60 : 0xffffff80005ccfe8
    0xffffff808059bfb0 : 0xffffff80002da5e9
          Kernel Extensions in backtrace:
             com.logmein.hamachi(1.0)[4F10A12D-34FD-ACB0-81FB-036809497AFC]@0xffffff7f80b150 00->0xffffff7f80b1afff
    BSD process name corresponding to current thread: hamachid
    Mac OS version:
    11E53
    Kernel version:
    Darwin Kernel Version 11.4.0: Mon Apr  9 19:32:15 PDT 2012; root:xnu-1699.26.8~1/RELEASE_X86_64
    Kernel UUID: A8ED611D-FB0F-3729-8392-E7A32C5E7D74
    System model name: MacBookPro8,2 (Mac-94245A3940C91C80)
    System uptime in nanoseconds: 52460783580
    last loaded kext at 48097380670: com.sophos.kext.sav    7.3.0 (addr 0xffffff7f808c5000, size 20480)
    loaded kexts:
    com.sophos.kext.sav    7.3.0
    com.logmein.hamachi    1.0
    com.apple.driver.AppleHWSensor    1.9.5d0
    com.apple.filesystems.ntfs    3.10.1
    com.apple.driver.AppleMikeyHIDDriver    122
    com.apple.driver.AudioAUUC    1.59
    com.apple.driver.AppleHDAHardwareConfigDriver    2.2.0f3
    com.apple.driver.AppleUpstreamUserClient    3.5.9
    com.apple.driver.AppleHDA    2.2.0f3
    com.apple.driver.AppleMCCSControl    1.0.26
    com.apple.driver.AppleMikeyDriver    2.2.0f3
    com.apple.driver.AppleTyMCEDriver    1.0.2d2
    com.apple.driver.AppleIntelHD3000Graphics    7.1.8
    com.apple.driver.AGPM    100.12.42
    com.apple.kext.ATIFramebuffer    7.1.8
    com.apple.driver.SMCMotionSensor    3.0.2d6
    com.apple.driver.AppleSMCPDRC    5.0.0d0
    com.apple.iokit.IOUserEthernet    1.0.0d1
    com.apple.iokit.IOBluetoothSerialManager    4.0.5f11
    com.apple.Dont_Steal_Mac_OS_X    7.0.0
    com.apple.driver.AppleSMCLMU    2.0.1d2
    com.apple.driver.AudioIPCDriver    1.2.2
    com.apple.driver.ACPI_SMC_PlatformPlugin    5.0.0d0
    com.apple.ATIRadeonX3000    7.1.8
    com.apple.driver.AppleMuxControl    3.0.16
    com.apple.driver.AppleLPC    1.5.8
    com.apple.driver.AppleBacklight    170.1.9
    com.apple.filesystems.autofs    3.0
    com.apple.driver.AppleUSBTCButtons    225.2
    com.apple.driver.BroadcomUSBBluetoothHCIController    4.0.5f11
    com.apple.driver.AppleUSBTCKeyEventDriver    225.2
    com.apple.driver.AppleUSBTCKeyboard    225.2
    com.apple.driver.AppleIRController    312
    com.apple.driver.CoreStorageFsck    182.11.0
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless    1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib    1.0.0d1
    com.apple.BootCache    33
    com.apple.iokit.SCSITaskUserClient    3.2.0
    com.apple.driver.XsanFilter    404
    com.apple.iokit.IOAHCISerialATAPI    2.0.3
    com.apple.iokit.IOAHCIBlockStorage    2.0.3
    com.apple.driver.AppleUSBHub    4.5.0
    com.apple.driver.AppleFWOHCI    4.8.9
    com.apple.driver.AirPort.Brcm4331    530.4.20
    com.apple.driver.AppleSDXC    1.2.0
    com.apple.iokit.AppleBCM5701Ethernet    3.1.2b2
    com.apple.driver.AppleEFINVRAM    1.5.0
    com.apple.driver.AppleSmartBatteryManager    161.0.0
    com.apple.driver.AppleAHCIPort    2.3.0
    com.apple.driver.AppleUSBEHCI    4.5.8
    com.apple.driver.AppleUSBUHCI    4.4.5
    com.apple.driver.AppleACPIButtons    1.5
    com.apple.driver.AppleRTC    1.5
    com.apple.driver.AppleHPET    1.6
    com.apple.driver.AppleSMBIOS    1.8
    com.apple.driver.AppleACPIEC    1.5
    com.apple.driver.AppleAPIC    1.5
    com.apple.driver.AppleIntelCPUPowerManagementClient    193.0.0
    com.apple.nke.applicationfirewall    3.2.30
    com.apple.security.quarantine    1.3
    com.apple.driver.AppleIntelCPUPowerManagement    193.0.0
    com.apple.driver.DspFuncLib    2.2.0f3
    com.apple.driver.AppleSMBusController    1.0.10d0
    com.apple.iokit.IOSurface    80.0.2
    com.apple.iokit.IOSerialFamily    10.0.5
    com.apple.iokit.IOFireWireIP    2.2.4
    com.apple.iokit.IOAudioFamily    1.8.6fc17
    com.apple.kext.OSvKernDSPLib    1.3
    com.apple.driver.AppleHDAController    2.2.0f3
    com.apple.iokit.IOHDAFamily    2.2.0f3
    com.apple.driver.ApplePolicyControl    3.0.16
    com.apple.driver.AppleSMC    3.1.3d8
    com.apple.driver.IOPlatformPluginLegacy    5.0.0d0
    com.apple.driver.AppleSMBusPCI    1.0.10d0
    com.apple.driver.AppleGraphicsControl    3.0.16
    com.apple.driver.IOPlatformPluginFamily    5.1.0d17
    com.apple.driver.AppleBacklightExpert    1.0.3
    com.apple.iokit.IONDRVSupport    2.3.2
    com.apple.driver.AppleThunderboltEDMSink    1.1.8
    com.apple.driver.AppleThunderboltEDMSource    1.1.8
    com.apple.driver.AppleThunderboltDPOutAdapter    1.8.2
    com.apple.kext.ATI6000Controller    7.1.8
    com.apple.kext.ATISupport    7.1.8
    com.apple.driver.AppleIntelSNBGraphicsFB    7.1.8
    com.apple.iokit.IOGraphicsFamily    2.3.2
    com.apple.kext.triggers    1.0
    com.apple.driver.AppleFileSystemDriver    13
    com.apple.driver.AppleThunderboltDPInAdapter    1.8.2
    com.apple.driver.AppleThunderboltDPAdapterFamily    1.8.2
    com.apple.driver.AppleThunderboltPCIDownAdapter    1.2.4
    com.apple.driver.AppleUSBBluetoothHCIController    4.0.5f11
    com.apple.iokit.IOBluetoothFamily    4.0.5f11
    com.apple.driver.AppleUSBMultitouch    227.1
    com.apple.iokit.IOUSBHIDDriver    4.4.5
    com.apple.driver.AppleUSBMergeNub    4.5.3
    com.apple.driver.AppleUSBComposite    4.5.8
    com.apple.driver.CoreStorage    182.11.0
    com.apple.iokit.IOSCSIMultimediaCommandsDevice    3.2.0
    com.apple.iokit.IOBDStorageFamily    1.6
    com.apple.iokit.IODVDStorageFamily    1.7
    com.apple.iokit.IOCDStorageFamily    1.7
    com.apple.iokit.IOSCSIArchitectureModelFamily    3.2.0
    com.apple.driver.AppleThunderboltNHI    1.5.5
    com.apple.iokit.IOThunderboltFamily    2.0.0
    com.apple.iokit.IOUSBUserClient    4.5.8
    com.apple.iokit.IOFireWireFamily    4.4.5
    com.apple.iokit.IO80211Family    420.3
    com.apple.iokit.IOEthernetAVBController    1.0.1b1
    com.apple.iokit.IONetworkingFamily    2.1
    com.apple.iokit.IOAHCIFamily    2.0.8
    com.apple.iokit.IOUSBFamily    4.5.8
    com.apple.driver.AppleEFIRuntime    1.5.0
    com.apple.iokit.IOHIDFamily    1.7.1
    com.apple.iokit.IOSMBusFamily    1.1
    com.apple.security.sandbox    177.5
    com.apple.kext.AppleMatch    1.0.0d1
    com.apple.security.TMSafetyNet    7
    com.apple.driver.DiskImages    331.6
    com.apple.iokit.IOStorageFamily    1.7.1
    com.apple.driver.AppleKeyStore    28.18
    com.apple.driver.AppleACPIPlatform    1.5
    com.apple.iokit.IOPCIFamily    2.6.8
    com.apple.iokit.IOACPIFamily    1.4
    Model: MacBookPro8,2, BootROM MBP81.0047.B27, 4 processors, Intel Core i7, 2 GHz, 4 GB, SMC 1.69f3
    Graphics: AMD Radeon HD 6490M, AMD Radeon HD 6490M, PCIe, 256 MB
    Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB
    Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
    Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
    AirPort: spairport_wireless_card_type_third_party
    Bluetooth: Version 4.0.5f11, 2 service, 18 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en1
    Serial ATA Device: ST9500325ASG, 500.11 GB
    Serial ATA Device: MATSHITADVD-R   UJ-8A8
    USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 3
    USB Device: hub_device, 0x0424  (SMSC), 0x2513, 0xfa100000 / 2
    USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0253, 0xfa120000 / 5
    USB Device: BRCM2070 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 4
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 8
    USB Device: hub_device, 0x0424  (SMSC), 0x2513, 0xfd100000 / 2
    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3
    Interval Since Last Panic Report:  9692 sec
    Panics Since Last Report:          1
    Anonymous UUID:                    F2DDCBCE-BC08-4124-B575-95EB169DB82A
    Fri May 11 10:14:17 2012
    panic(cpu 4 caller 0xffffff80002c473a): Kernel trap at 0xffffff7f80b1634b, type 14=page fault, registers:
    CR0: 0x0000000080010033, CR2: 0x0000004300000007, CR3: 0x000000001e6f202b, CR4: 0x00000000000606e0
    RAX: 0x0000004300000006, RBX: 0x0000000000000002, RCX: 0xffffff7f80b19922, RDX: 0xffffff800b4f6d40
    RSP: 0xffffff808059b9a0, RBP: 0xffffff808059b9f0, RSI: 0x000000008020690c, RDI: 0xffffff800d184c08
    R8:  0x0000000000000000, R9:  0x00000000066fe1cb, R10: 0xfffffe80056beaf8, R11: 0x000000000004677a
    R12: 0x0000000000000000, R13: 0x0000000000000000, R14: 0xffffff800b318c30, R15: 0xffffff800af700a8
    RFL: 0x0000000000010282, RIP: 0xffffff7f80b1634b, CS:  0x0000000000000008, SS:  0x0000000000000010
    CR2: 0x0000004300000007, Error code: 0x0000000000000000, Faulting CPU: 0x4
    Backtrace (CPU 4), Frame : Return Address
    0xffffff808059b650 : 0xffffff8000220792
    0xffffff808059b6d0 : 0xffffff80002c473a
    0xffffff808059b880 : 0xffffff80002da0cd
    0xffffff808059b8a0 : 0xffffff7f80b1634b
    0xffffff808059b9f0 : 0xffffff7f80b199b1
    0xffffff808059ba30 : 0xffffff7f80b17a0e
    0xffffff808059ba70 : 0xffffff8000347137
    0xffffff808059bac0 : 0xffffff800039f33d
    0xffffff808059bb30 : 0xffffff80003a0b43
    0xffffff808059bcd0 : 0xffffff8000341dcc
    0xffffff808059bda0 : 0xffffff8000341f82
    0xffffff808059bdd0 : 0xffffff800056687f
    0xffffff808059be10 : 0xffffff8000566920
    0xffffff808059be40 : 0xffffff8000533d73
    0xffffff808059be70 : 0xffffff8000563a64
    0xffffff808059bf60 : 0xffffff80005ccfe8
    0xffffff808059bfb0 : 0xffffff80002da5e9
          Kernel Extensions in backtrace:
             com.logmein.hamachi(1.0)[4F10A12D-34FD-ACB0-81FB-036809497AFC]@0xffffff7f80b150 00->0xffffff7f80b1afff
    BSD process name corresponding to current thread: hamachid
    Mac OS version:
    11E53
    Kernel version:
    Darwin Kernel Version 11.4.0: Mon Apr  9 19:32:15 PDT 2012; root:xnu-1699.26.8~1/RELEASE_X86_64
    Kernel UUID: A8ED611D-FB0F-3729-8392-E7A32C5E7D74
    System model name: MacBookPro8,2 (Mac-94245A3940C91C80)
    System uptime in nanoseconds: 52460783580
    last loaded kext at 48097380670: com.sophos.kext.sav    7.3.0 (addr 0xffffff7f808c5000, size 20480)
    loaded kexts:
    com.sophos.kext.sav    7.3.0
    com.logmein.hamachi    1.0
    com.apple.driver.AppleHWSensor    1.9.5d0
    com.apple.filesystems.ntfs    3.10.1
    com.apple.driver.AppleMikeyHIDDriver    122
    com.apple.driver.AudioAUUC    1.59
    com.apple.driver.AppleHDAHardwareConfigDriver    2.2.0f3
    com.apple.driver.AppleUpstreamUserClient    3.5.9
    com.apple.driver.AppleHDA    2.2.0f3
    com.apple.driver.AppleMCCSControl    1.0.26
    com.apple.driver.AppleMikeyDriver    2.2.0f3
    com.apple.driver.AppleTyMCEDriver    1.0.2d2
    com.apple.driver.AppleIntelHD3000Graphics    7.1.8
    com.apple.driver.AGPM    100.12.42
    com.apple.kext.ATIFramebuffer    7.1.8
    com.apple.driver.SMCMotionSensor    3.0.2d6
    com.apple.driver.AppleSMCPDRC    5.0.0d0
    com.apple.iokit.IOUserEthernet    1.0.0d1
    com.apple.iokit.IOBluetoothSerialManager    4.0.5f11
    com.apple.Dont_Steal_Mac_OS_X    7.0.0
    com.apple.driver.AppleSMCLMU    2.0.1d2
    com.apple.driver.AudioIPCDriver    1.2.2
    com.apple.driver.ACPI_SMC_PlatformPlugin    5.0.0d0
    com.apple.ATIRadeonX3000    7.1.8
    com.apple.driver.AppleMuxControl    3.0.16
    com.apple.driver.AppleLPC    1.5.8
    com.apple.driver.AppleBacklight    170.1.9
    com.apple.filesystems.autofs    3.0
    com.apple.driver.AppleUSBTCButtons    225.2
    com.apple.driver.BroadcomUSBBluetoothHCIController    4.0.5f11
    com.apple.driver.AppleUSBTCKeyEventDriver    225.2
    com.apple.driver.AppleUSBTCKeyboard    225.2
    com.apple.driver.AppleIRController    312
    com.apple.driver.CoreStorageFsck    182.11.0
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless    1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib    1.0.0d1
    com.apple.BootCache    33
    com.apple.iokit.SCSITaskUserClient    3.2.0
    com.apple.driver.XsanFilter    404
    com.apple.iokit.IOAHCISerialATAPI    2.0.3
    com.apple.iokit.IOAHCIBlockStorage    2.0.3
    com.apple.driver.AppleUSBHub    4.5.0
    com.apple.driver.AppleFWOHCI    4.8.9
    com.apple.driver.AirPort.Brcm4331    530.4.20
    com.apple.driver.AppleSDXC    1.2.0
    com.apple.iokit.AppleBCM5701Ethernet    3.1.2b2
    com.apple.driver.AppleEFINVRAM    1.5.0
    com.apple.driver.AppleSmartBatteryManager    161.0.0
    com.apple.driver.AppleAHCIPort    2.3.0
    com.apple.driver.AppleUSBEHCI    4.5.8
    com.apple.driver.AppleUSBUHCI    4.4.5
    com.apple.driver.AppleACPIButtons    1.5
    com.apple.driver.AppleRTC    1.5
    com.apple.driver.AppleHPET    1.6
    com.apple.driver.AppleSMBIOS    1.8
    com.apple.driver.AppleACPIEC    1.5
    com.apple.driver.AppleAPIC    1.5
    com.apple.driver.AppleIntelCPUPowerManagementClient    193.0.0
    com.apple.nke.applicationfirewall    3.2.30
    com.apple.security.quarantine    1.3
    com.apple.driver.AppleIntelCPUPowerManagement    193.0.0
    com.apple.driver.DspFuncLib    2.2.0f3
    com.apple.driver.AppleSMBusController    1.0.10d0
    com.apple.iokit.IOSurface    80.0.2
    com.apple.iokit.IOSerialFamily    10.0.5
    com.apple.iokit.IOFireWireIP    2.2.4
    com.apple.iokit.IOAudioFamily    1.8.6fc17
    com.apple.kext.OSvKernDSPLib    1.3
    com.apple.driver.AppleHDAController    2.2.0f3
    com.apple.iokit.IOHDAFamily    2.2.0f3
    com.apple.driver.ApplePolicyControl    3.0.16
    com.apple.driver.AppleSMC    3.1.3d8
    com.apple.driver.IOPlatformPluginLegacy    5.0.0d0
    com.apple.driver.AppleSMBusPCI    1.0.10d0
    com.apple.driver.AppleGraphicsControl    3.0.16
    com.apple.driver.IOPlatformPluginFamily    5.1.0d17
    com.apple.driver.AppleBacklightExpert    1.0.3
    com.apple.iokit.IONDRVSupport    2.3.2
    com.apple.driver.AppleThunderboltEDMSink    1.1.8
    com.apple.driver.AppleThunderboltEDMSource    1.1.8
    com.apple.driver.AppleThunderboltDPOutAdapter    1.8.2
    com.apple.kext.ATI6000Controller    7.1.8
    com.apple.kext.ATISupport    7.1.8
    com.apple.driver.AppleIntelSNBGraphicsFB    7.1.8
    com.apple.iokit.IOGraphicsFamily    2.3.2
    com.apple.kext.triggers    1.0
    com.apple.driver.AppleFileSystemDriver    13
    com.apple.driver.AppleThunderboltDPInAdapter    1.8.2
    com.apple.driver.AppleThunderboltDPAdapterFamily    1.8.2
    com.apple.driver.AppleThunderboltPCIDownAdapter    1.2.4
    com.apple.driver.AppleUSBBluetoothHCIController    4.0.5f11
    com.apple.iokit.IOBluetoothFamily    4.0.5f11
    com.apple.driver.AppleUSBMultitouch    227.1
    com.apple.iokit.IOUSBHIDDriver    4.4.5
    com.apple.driver.AppleUSBMergeNub    4.5.3
    com.apple.driver.AppleUSBComposite    4.5.8
    com.apple.driver.CoreStorage    182.11.0
    com.apple.iokit.IOSCSIMultimediaCommandsDevice    3.2.0
    com.apple.iokit.IOBDStorageFamily    1.6
    com.apple.iokit.IODVDStorageFamily    1.7
    com.apple.iokit.IOCDStorageFamily    1.7
    com.apple.iokit.IOSCSIArchitectureModelFamily    3.2.0
    com.apple.driver.AppleThunderboltNHI    1.5.5
    com.apple.iokit.IOThunderboltFamily    2.0.0
    com.apple.iokit.IOUSBUserClient    4.5.8
    com.apple.iokit.IOFireWireFamily    4.4.5
    com.apple.iokit.IO80211Family    420.3
    com.apple.iokit.IOEthernetAVBController    1.0.1b1
    com.apple.iokit.IONetworkingFamily    2.1
    com.apple.iokit.IOAHCIFamily    2.0.8
    com.apple.iokit.IOUSBFamily    4.5.8
    com.apple.driver.AppleEFIRuntime    1.5.0
    com.apple.iokit.IOHIDFamily    1.7.1
    com.apple.iokit.IOSMBusFamily    1.1
    com.apple.security.sandbox    177.5
    com.apple.kext.AppleMatch    1.0.0d1
    com.apple.security.TMSafetyNet    7
    com.apple.driver.DiskImages    331.6
    com.apple.iokit.IOStorageFamily    1.7.1
    com.apple.driver.AppleKeyStore    28.18
    com.apple.driver.AppleACPIPlatform    1.5
    com.apple.iokit.IOPCIFamily    2.6.8
    com.apple.iokit.IOACPIFamily    1.4
    Model: MacBookPro8,2, BootROM MBP81.0047.B27, 4 processors, Intel Core i7, 2 GHz, 4 GB, SMC 1.69f3
    Graphics: AMD Radeon HD 6490M, AMD Radeon HD 6490M, PCIe, 256 MB
    Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB
    Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
    Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
    AirPort: spairport_wireless_card_type_third_party
    Bluetooth: Version 4.0.5f11, 2 service, 18 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en1
    Serial ATA Device: ST9500325ASG, 500.11 GB
    Serial ATA Device: MATSHITADVD-R   UJ-8A8
    USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 3
    USB Device: hub_device, 0x0424  (SMSC), 0x2513, 0xfa100000 / 2
    USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0253, 0xfa120000 / 5
    USB Device: BRCM2070 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 4
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 8
    USB Device: hub_device, 0x0424  (SMSC), 0x2513, 0xfd100000 / 2
    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3

    You showed a kernel panic file from OS X, apprantly Log Me In is installed into OS X or running when you log in.
    You should be using the developers installer/unistaller to remove Log Me In from OS X.
    Somehow it's in OS X, I don't know, but it's there and you need to remove it. I'm not dealing with Windows, just OS X.
    Talk to Log Me In people and find out what is installed where so you can do a manual deletion out of OS X.
    If that doesn't work, you have to reboot holding the Shift key down manually search for any Log Me In or Himachi files on your computer, in your System/Library/Extensions folder too, use the free Easy Find.
    https://s3.amazonaws.com/DTWebsiteSupport/download/freeware/easyfind/4.9/EasyFin d.app.zip

  • Macbook Pro Early 2011 having issues

    Hi all
    I hope this message finds you all well.
    Sorry that my first post is one begging for help but with a gig 3 weeks away i am bricking it due to the fact that my macbook pro, early 2011 has been playing up of late. It first started having problems when the L shift key became stuck, not physically but after some investigation on here I used Karabiner software to ascertain the issue and disable the key.  However since then the computer hasnt run properly at all.
    I have tried disk repair and so forth, also run Avast virus check but the issues still persist.
    I run Traktor DJ software and for no reason the macbook has started glitching, spinning wheel of doom comes and everything slows down. I can't run simultaneous programmes and certainly can't run my Arkaos Grand VJ software at all which isn't good when we have a big gig in 3 weeks time.
    I have run the Etrecheck as shown below but I dont know what to make of it?!
    Can someone please give me some advice as I am stuck and cant rely on the laptop for the gig which will throw a real spanner in the works.
    Problem description:
    Runs slow, spinning wheel frequently, cannot run arkaos software, tractor software glitches regularly, L shift is stuck on (presently disabled using Karabiner software
    EtreCheck version: 2.0.4 (89)
    Report generated 16 October 2014 14:01:30 BST
    Hardware Information: ℹ️
      MacBook Pro (15-inch, Early 2011) (Verified)
      MacBook Pro - model: MacBookPro8,2
      1 2 GHz Intel Core i7 CPU: 4-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
      2 GB DDR3 1333 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1333 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      Intel HD Graphics 3000 - VRAM: 384 MB
      Color LCD 1440 x 900
      AMD Radeon HD 6490M - VRAM: 256 MB
    System Software: ℹ️
      OS X 10.9.4 (13E28) - Uptime: 9 days 1:39:24
    Disk Information: ℹ️
      ST500LM012 HN-M500MBB disk0 : (500.11 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      Macintosh HD (disk0s2) /  [Startup]: 499.25 GB (104.69 GB free)
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      MATSHITADVD-R   UJ-898 
    USB Information: ℹ️
      Apple Inc. FaceTime HD Camera (Built-in)
      JMicron Samsung S2 Portable 1 TB
      S.M.A.R.T. Status: Verified
      J-Unit (disk2s1) /Volumes/J-Unit : 1 TB (162.07 GB free)
      Apple Inc. BRCM2070 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /Applications/Karabiner.app
      [loaded] org.pqrs.driver.Karabiner (10.2.0 - SDK 10.9) Support
      /Library/Application Support/Avast/components/fileshield/unsigned
      [loaded] com.avast.AvastFileShield (2.1.0 - SDK 10.9) Support
      /Library/Application Support/Avast/components/proxy/unsigned
      [loaded] com.avast.PacketForwarder (1.4 - SDK 10.9) Support
      /Library/Parallels/Parallels Service.app
      [not loaded] com.parallels.kext.prl_hid_hook (7.0 15095.768120) Support
      [not loaded] com.parallels.kext.prl_hypervisor (7.0 15095.768120) Support
      [not loaded] com.parallels.kext.prl_netbridge (7.0 15095.768120) Support
      [not loaded] com.parallels.kext.prl_usb_connect (7.0 15095.768120) Support
      [not loaded] com.parallels.kext.prl_vnic (7.0 15095.768120) Support
      /System/Library/Extensions
      [not loaded] com.caiaq.driver.NIUSBAudio2DJDriver (2.4.23) Support
      [not loaded] com.caiaq.driver.NIUSBAudio4DJDriver (2.4.23) Support
      [not loaded] com.caiaq.driver.NIUSBHardwareDriver (2.4.23) Support
      [not loaded] com.caiaq.driver.NIUSBTraktorAudio2Driver (2.4.23) Support
      [loaded] com.caiaq.driver.NIUSBTraktorKontrolS4Driver (2.4.23) Support
      [not loaded] com.caiaq.driver.NIUSBTraktorKontrolX1Driver (2.4.21) Support
      [not loaded] com.native-instruments.driver.NIUSBDeviceHelper (1.0.8) Support
      [loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.74) Support
      [not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.74) Support
    Launch Agents: ℹ️
      [not loaded] com.adobe.AAM.Updater-1.0.plist Support
      [loaded] com.avast.userinit.plist Support
      [loaded] com.divx.dms.agent.plist Support
      [loaded] com.divx.update.agent.plist Support
      [invalid?] com.parallels.desktop.launch.plist Support
      [loaded] com.parallels.DesktopControlAgent.plist Support
      [running] com.parallels.vm.prl_pcproxy.plist Support
      [running] com.rim.BBAlbumArtCacher.plist Support
      [running] com.rim.BBLaunchAgent.plist Support
      [loaded] org.gpgtools.gpgmail.enable-bundles.plist Support
      [loaded] org.gpgtools.gpgmail.patch-uuid-user.plist Support
      [running] org.gpgtools.Libmacgpg.xpc.plist Support
      [loaded] org.gpgtools.macgpg2.fix.plist Support
      [running] org.gpgtools.macgpg2.shutdown-gpg-agent.plist Support
      [loaded] org.gpgtools.macgpg2.updater.plist Support
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist Support
      [invalid?] com.adobe.SwitchBoard.plist Support
      [loaded] com.avast.init.plist Support
      [loaded] com.avast.uninstall.plist Support
      [loaded] com.avast.update.plist Support
      [loaded] com.microsoft.office.licensing.helper.plist Support
      [running] com.parallels.desktop.launchdaemon.plist Support
      [running] com.rim.BBDaemon.plist Support
      [loaded] org.gpgtools.gpgmail.patch-uuid.plist Support
    User Launch Agents: ℹ️
      [loaded] com.adobe.AAM.Updater-1.0.plist Support
      [invalid?] com.avast.home.userinit.plist Support
      [loaded] com.divx.agent.postinstall.plist Support
      [loaded] com.google.keystone.agent.plist Support
      [not loaded] com.spotify.webhelper.plist Support
    User Login Items: ℹ️
      smcFanControl Application (/Applications/smcFanControl.app)
      iTunesHelper ApplicationHidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
      Dropbox Application (/Applications/Dropbox.app)
      Spotify UNKNOWN (missing value)
      TorBrowser UNKNOWN (missing value)
      Android File Transfer Agent Application (/Users/[redacted]/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)
      Wondershare Helper Compact Application (/Users/[redacted]/Library/Application Support/Helper/Wondershare Helper Compact.app)
      SE Media Sync Helper ApplicationHidden (/Applications/Sony Ericsson Media Sync.app/Contents/Resources/SE Media Sync Helper.app)
      Karabiner Application (/Applications/Karabiner.app)
      NIHardwareAgent ApplicationHidden (/Library/Application Support/Native Instruments/Hardware/NIHardwareAgent.app)
    Internet Plug-ins: ℹ️
      FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
      QuickTime Plugin: Version: 7.7.3
      Flash Player: Version: 15.0.0.152 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.189
      OVSHelper: Version: 1.1 Support
      DivXBrowserPlugin: Version: 2.2 Support
      Default Browser: Version: 537 - SDK 10.9
      SharePointBrowserPlugin: Version: 14.3.5 - SDK 10.6 Support
      Scorch: Version: 6.2.0 Support
      Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
      JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
    User Internet Plug-ins: ℹ️
      Picasa: Version: 1.0 - SDK 10.6 Support
    Safari Extensions: ℹ️
      AdBlock
      wrc
    3rd Party Preference Panes: ℹ️
      DivX  Support
      Flash Player  Support
      GPGPreferences  Support
      Native Instruments USB Audio  Support
      Perian  Support
    Time Machine: ℹ️
      Skip System Files: NO
      Mobile backups: ON
      Auto backup: YES
      Volumes being backed up:
      Macintosh HD: Disk size: 499.25 GB Disk used: 394.56 GB
      Destinations:
      Stampatron II [Local]
      Total size: 499.76 GB
      Total number of backups: 8
      Oldest backup: 2014-10-08 21:14:51 +0000
      Last backup: 2014-10-09 04:18:39 +0000
      Size of backup disk: Too small
      Backup size 499.76 GB < (Disk used 394.56 GB X 3)
      Backup [Local]
      Total size: 499.94 GB
      Total number of backups: 1
      Oldest backup: 2014-09-20 07:40:57 +0000
      Last backup: 2014-09-20 07:40:57 +0000
      Size of backup disk: Too small
      Backup size 499.94 GB < (Disk used 394.56 GB X 3)
    Top Processes by CPU: ℹ️
          5% WindowServer
          3% bluetoothaudiod
          2% com.avast.daemon
          1% iTunes
          1% Safari
    Top Processes by Memory: ℹ️
      205 MB Safari
      106 MB com.apple.WebKit.WebContent
      90 MB com.avast.daemon
      69 MB Finder
      43 MB iTunes
    Virtual Memory Information: ℹ️
      34 MB Free RAM
      1.03 GB Active RAM
      1.01 GB Inactive RAM
      1.27 GB Wired RAM
      20.97 GB Page-ins
      2.19 GB Page-outs

    You  have Avast installed which could be causing some problems for your Mac's operation. Use the Avast uninstaller and get rid of it.
    Boot into Recovery mode by holding down the Command and R keys together and use Disk Utility there to Repair your hard drive and repair disk permissions.
    Hope that helps.
    As for the shift key, you should take the computer to the Apple Genius Bar and have them look at it.

  • Macbook pro (early 2011) won't boot after sleep. Black screen with chime

    I put my macbook pro early 2011 (Quad, 8 Gb RAM, 2 x SSD-disks, external 27" LED-screen) into sleep mode a couple of days ago. Everything was fine then.
    However, the morning after it wouldn't wake up - this is the bootup process:
    - Black screen
    - Chime
    - Still black screen, nothing happens.
    So I've tried resetting NVRAM, SMC etc - no luck. Even tried the "Powerbutton" + "S" + Enter but to no avail.So I immediately began dd:ing my SSD-disk before trying anything else, figured it might be some preboot-corruption of some sort since I'm running FileVault2 with full AES-encryption.
    Now, the problem (after some troubleshooting) doesn't seem to be disk-oriented. Remember the black screen? I've tried pulling the SATA-cables one by one on the motherboard of the Macbook pro and discovered that when I pulled the cable which reaches over the optical device (just above the SATA-cable for the optical device) then I get a white screen and I'm able to get as far as boot-option, or even disk repair (if I run my SSD-disk over USB and without any cables (three of them) attacked to the motherboard).
    So since nothing works when I have disks connected or that third cable (some kind of logic board bridge? Reaches through the screen over to the other side of the mother board).
    Also worth noting is that I was running out of free disk-space on my system disk. The disk is 250 Gb and free space was about 5-10 Gb (less than 5%). I also make the macbook pro dump contents of memory to disk (since my disk is encrypted it resides safely there).
    So, my fear is that Apple hasn't used A-grade controllers for the disk drives (I've had drive corruption before, a Crucial 6 GB/s drive trashed less than a week before a presentation) and doesn't handle "unexpected events" nor signal/noise ratio very well. Maybe free space on disk was less than the 8 Gb needed to dump RAM (shouldn't have needed the full 8 Gb though) and this caused some kind of panic overwrite which trashed the controller?
    Anyways, I've attached an image of the motherboard and I am wondering - what does the top cable which reaches over the optical drive do? Is it connected to the logic-board?

    sspott wrote:
    ** The volume Macintosh HD could not be repaired.
    Looks to me like a fatal error on the hard disk. IMHO, the only solution is to boot from an external device, reformat the hard drive, and restore from backup. If you don't have a backup, you're in trouble. Boot from the external device, try to mount the int'l drive, and, if successful, back up as much as possible. Also, try running Disk Utility—it may be possible to fix it while booted from a different device, thought I wouldn't bank on it. At any rate, make sure to run an AHT afterwards, to check for possible hardware issues with the drive.
    If the machine is still covered by AppleCare, take it to the store by all means. But they won't try to recover anything from the int'l drive, just check it, erase it if they don't find hardware issues, and re-install a fresh copy of the OS.
    That's why you should always have at least 1 up-to-date backup (2, with one kept off-site, is better).

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