MacBook Pro Startup and Display Issues

I've been having some random problems with my MacBook Pro (2.16 GHz, 2 GB RAM, 100 GB 7200 rpm hard drive, ATI Radeon X1600 graphics). Specifically:
1. Lines across the screen and purple boxes sometimes appear.
2. The graphic effects (e.g. zooming a window) sometimes get "frozen" on the screen. In other words a remnant from the animation will stay until the window is refreshed.
3. The Mac sometimes freezes during the startup process. Sometimes the login screen will be unresponsive and other times the Mac will almost bootup but fail when loading startup items.
4. Less frequently the Mac will freeze randomly. I previously had iStat Menus installed and each time the MacBook Pro froze up it indicated both read and write disk activities.
Yesterday I decided to wipe the machine clean and start from scratch in case there were a software issue or corruption on the hard drive that was causing my woes. I completely erased my hard drive and even zeroed the entire disk to make sure everything was completely wiped out. I also disconnected all peripherals to simplify things as much as possible.
The first time I tried the reinstall everything completed successfully but the "Welcome" movie froze part way through. I then had problems running the install again. I was able to boot off the Leopard DVD, but the machine froze a couple of clicks into the install procedure. After numerous tries I was able to erase the hard drive once again and install Leopard. This completed successfully and I installed all updates.
The problems started to show up again almost immediately, however. I installed iLife and iWork and all the updates and had the computer freeze up on me again during a reboot. I also noticed that the display issues started to show up again even before installing any third-party software.
I've tried running disk tests with Drive Genius 2.1, but no errors have been reported. I've also used the freeware Rember program to run memory tests but have yet to see any errors. Sometimes my Mac powers up without any problems and once it's powered up it often stays running for days. The display issues appear quite frequently. I've using iStat Menus to keep an eye on the temperature sensors and everything appears to be normal - so it doesn't appear to be temperature related.
Fortunately the computer's still covered under the extended AppleCare warranty, but I would like to have some idea what's going on before I take it in just in case they're not able to reproduce the issues.
Any suggestions and insights would be GREATLY appreciated. Thanks in advance for reading my rather long-winded message.
Cheers,
Tim

I took my MacBook Pro in for repair and it turned out to be an issue with the logic board. I had the logic board replaced (fortunately it was covered under my extended AppleCare warranty) and these problems are a thing of the past.

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Jan 8 00:49:06 localhost com.apple.launchd[1]: * launchd[1] has started up. *
Jan 8 00:49:11 localhost com.apple.launchd[1] (com.autodesk.backburner_manager): Bug: launchdcorelogic.c:6487 (24208):22
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Jan 8 00:49:12 localhost mDNSResponder[18]: mDNSResponder mDNSResponder-258.13 (Oct 8 2010 17:10:30) starting
Jan 8 00:49:12 localhost configd[14]: network configuration changed.
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Jan 8 00:49:12 MikeMBP15 configd[14]: network configuration changed.
Jan 8 00:49:12: --- last message repeated 1 time ---
Jan 8 00:49:12 MikeMBP15 mDNSResponder[18]: Adding registration domain ibodge.members.mac.com.
Jan 8 00:49:14 MikeMBP15 configd[14]: network configuration changed.
Jan 8 00:49:21: --- last message repeated 1 time ---
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Jan 8 00:49:21 MikeMBP15 com.paceap.pacesupport[52]: /System/Library/Extensions/PACESupportFamily.kext/Contents/Resources/paceload: line 20: [: -lt: unary operator expected
Jan 8 00:49:21 MikeMBP15 com.paceap.pacesupport[52]: /System/Library/Extensions/PACESupportFamily.kext/Contents/Resources/paceload: line 31: [: -lt: unary operator expected
Jan 8 00:49:21 MikeMBP15 com.paceap.pacesupport[52]: /System/Library/Extensions/PACESupportFamily.kext/Contents/Resources/paceload: line 35: [: -lt: unary operator expected
Jan 8 00:49:24 MikeMBP15 com.rogueamoeba.hermes[57]: unknown action: update
Jan 8 00:49:25 MikeMBP15 com.apple.launchd[1] (com.rogueamoeba.hermes[57]): Exited with exit code: 1
Jan 8 00:49:28 MikeMBP15 com.autodesk.backburner_start[60]: /usr/discreet/backburner/backburner: line 16: whoami: command not found
Jan 8 00:49:28 MikeMBP15 com.autodesk.backburner_start[60]: Must be root to run.
Jan 8 00:49:28 MikeMBP15 com.apple.launchd[1] (com.autodesk.backburner_start[60]): Exited with exit code: 1
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Jan 8 00:49:31 MikeMBP15 awacsd[24]: Starting awacsd connectivity-32 $Rev: 907 $ (Sep 29 2010 19:07:17)
Jan 8 00:49:31 MikeMBP15 awacsd[24]: Connecting AWACS client: ibodge hello.connectivity.me.com
Jan 8 00:49:32 MikeMBP15 com.apple.usbmuxd[29]: usbmuxd-207 built for iTunesTenOne on Oct 19 2010 at 13:50:35, running 64 bit
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Jan 8 00:49:32 MikeMBP15 com.vmware.launchd.vmware[55]: VMware Fusion 332101: Starting VMware Fusion:
Jan 8 00:49:38 MikeMBP15 WDSmartWareD[53]: Daemon Start -- User registered
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Jan 8 00:50:28 MikeMBP15 MediaLinkHelper[212]: DeviceManager: Registering remote device class: NRPlayStation3Device…
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Jan 8 00:55:14 MikeMBP15 [0x0-0x22022].com.google.Chrome[249]: objc[253]: Class CrApplication is implemented in both /Applications/Google Chrome.app/Contents/Versions/8.0.552.231/Google Chrome Helper.app/Contents/MacOS/../../../Google Chrome Framework.framework/Google Chrome Framework and /Applications/Google Chrome.app/Contents/Versions/8.0.552.231/Google Chrome Framework.framework/Internet Plug-Ins/PDF.plugin/Contents/MacOS/PDF. One of the two will be used. Which one is undefined.
Jan 8 00:55:14 MikeMBP15 [0x0-0x22022].com.google.Chrome[249]: objc[253]: Class NoOp is implemented in both /Applications/Google Chrome.app/Contents/Versions/8.0.552.231/Google Chrome Helper.app/Contents/MacOS/../../../Google Chrome Framework.framework/Google Chrome Framework and /Applications/Google Chrome.app/Contents/Versions/8.0.552.231/Google Chrome Framework.framework/Internet Plug-Ins/PDF.plugin/Contents/MacOS/PDF. One of the two will be used. Which one is undefined.
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Macbook Pro Early 2011 Display issue

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Welcome to Apple Support Communities
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Here's the weird thing... I CAN connect to any other wifi on campus just fine. And all ethernet ports work fine.
I'm also having trouble with a variety of applications. My Twitter app, mail wont load anything, Itunes store is slow or doesn't work, the App store wont open, Celtx.....
I think it's all programs that require some sort of internet connection to function. And it's really strange how all these applications still don't work right even when I DO have internet connection (through ethernet or other wifi).
Few notes: I've tried reseting the permissions, and I have 40GB free on my harddrive. It's been happening for a week now, and I've tried rebooting many times. I did a large software update right before it started happening, but I'm not sure if they are related.
What do you think? Is this something I can fix on my own? Or is something damaged on my computer?
HELP!

Alright, Gryphonator, looks like you're being hijacked. Try the following:
1) Go to this webpage and download the latest stable version of Opera (in case you don't know, it's a Web browser, and if you don't like it, you can ditch it whenever you want); save it to your Desktop
2) Reboot your Mac in Safe Mode by keeping the Shift key down on startup until you get the Apple grey backdrop AND a progress bar. Once this shows onscreen, you can lift your finger from the Shift key
3) Once in Safe Mode, you are not connected to the Internet (unplug your Ethernet cable before you do anything), and only the basic OS X kernel extensions are running, so try and install Opera on your regular user account
4) Plug your Ethernet cable and try to connect to the Internet (you should be able to)
5) Unplug the Ethernet cable, and reboot normally
6) Once your Mac is up and running, try browsing the Web with Opera
7) Let us know of your progress (or lack thereof...)
The point of installing/using Opera is that it doesn't yet exist on your system, so it can't have corrupt plist preferences files and the like. Installing it in Safe Mode will prevent whatever is playing with your Internet connection from wreaking havoc with install.
Finally, for all its flaws, Opera is probably the safest Web browser there is. I've never been hijacked once in all the years I've used it, even when using Windows as my primary OS (see, you CAN turn to the Dark Side of the Force and come back!)
Keep us posted!

Macbook Pro 3,1 Display Issue: NVIDIA GeForce 8600M GT or Display?

Is this an issue with the monitor or the video chip?
2007 15" Macbook Pro 3,1 2.4Ghz

Purchased my MA896LL in Jun 07, the original video card failed in Aug 08, before Apple offered the 'xtended Nvidia warranty program' ... w/ no applecare, I told the apple store and their phone support of this known issue being reported, after alot of negotiating they repaired for free ... was satisfied with response at the time ... until almost exactly a year later in June 09 the same problem started again, distorted video etc ... went to 2 differant apple stores, they both ran the infamous Nvidia test, both said it was not the GPU ... I told them it was a matter of time until it failed completely and in Aug 09 it did ... verified failure @ apple store, computer is out for repair under the xtended warranty ... 2nd failure !!! to me its very clear this is not a issue of a bad lot of graphics cards but a design issue, and I'm confident it will fail again in another year ... to their credit Apple has been helpful but replacing the logic board is just a bandaid ... in my opinion the only proper solution is to replace failed MBP's with a new model w/o this design issue, and bill Nvidia for it ...

MacBook Pro Health and safety issue: Potential Burn during normal use

Hi,
I am not a complainer. I worked for Apple of 6+ years and have had a top of the line Apple Notebook since Apple created the concept of the laptop notebook.
I recently experienced a 3rd degree burn using my MacBook Pro that I think Apple needs to warn folks about:
MacBook Pro 17"
Machine Model: MacBookPro1,2
CPU Type: Intel Core Duo
Number Of Cores: 2
CPU Speed: 2.16 GHz
L2 Cache (shared): 2 MB
Memory: 2 GB
Bus Speed: 667 MHz
Boot ROM Version: MBP12.0061.B00
Serial Number: ()
SMC Version: 1.5f10
Sudden Motion Sensor:
State: Enabled
I had my laptop on my lap. I was wearing shorts. It noticed that it was warm on my leg where the left side of the MacBook Pro was touching my leg, but it didn't create a reflex pain response.
Upon completing my session, when I closed the machine and put it away, I noticed a 1 inch x .75 inch blister on my leg where it had been touching the MacBook/Pro; and it has turn out to be a significant burn.
I checked all the documentaiton that came with my MacBook Pro and there was no warning about the potential of this situation.
I recommend that Apple let owners know, perhaps through an email or a popup when they visit the Apple site. Lastly, when I encountered this issue, I wasn't running any high performance, compute bound applications. It was email. So, I have to believe that it is possible to detect wait states within the processes running and take the processors to a low power mode of operation when they are not performing actual work. Am I out in left field here?
I want Apple to be successful. I haven't heard of a similar complaint on any of the high performance PC's at work. Beyond a Health and Safety issue, this is also a reputation issue. Better to face into the storm and honestly deal with this issue.
A slightly crisp, but loyal, MacBook Pro user.
Mike Doherty
MacBook Pro Mac OS X (10.4.5) Potential Health and Safety Issue- 3rd degreee burn potential under normal use

Mike... I do sympathize with your situation but let me correct you:
I recently experienced a 3rd degree burn using my
MacBook Pro
Do you know what a 3rd degree burn is? A 3rd degree burn involves the dermis, and is full thickness involving the subcutaneous tissues and fat underneath your skin layers. This is something that usually happens when man meets fire, electrocution, and chemical burns. A 3rd degree burn is not typically achieved by a simple transfer of energy by conduction, unless extreme heat for an extended period of time.
I had my laptop on my lap. I was wearing shorts. It
noticed that it was warm on my leg where the left
side of the MacBook Pro was touching my leg, but it
didn't create a reflex pain response.
Reflex pain response? Don't try to make up medical terminology. You didn't feel it much like you don't feel the sun when you get a sunburn initially... your skin slowly adjusted to the temperature, and at some point the heat increased over the threshold of which causes damage. You should have gone to the doctor if you were overly concerned.
Upon completing my session, when I closed the machine
and put it away, I noticed a 1 inch x .75 inch
blister on my leg where it had been touching the
MacBook/Pro; and it has turn out to be a significant
burn.
You're right, if you have a 1inch by almost 1 inch heat related blister on your leg, it is bad, nothing that I would consider significant. That is less then 1% of your body, probably about 0.25% to 0.5%, and only a 2nd degree burn. Your most significant complication would be a local skin infection.
I checked all the documentaiton that came with my
MacBook Pro and there was no warning about the
potential of this situation.
Actually... I'd hate to call you a liar, but I'm pretty sure that it does warn about burns.
To confirm this, apple has also information online:
http://docs.info.apple.com/article.html?artnum=30612
I recommend that Apple let owners know, perhaps
through an email or a popup when they visit the Apple
site.
They do... link above.
Lastly, when I encountered this issue, I wasn't
running any high performance, compute bound
applications. It was email. So, I have to believe
that it is possible to detect wait states within the
processes running and take the processors to a low
power mode of operation when they are not performing
actual work. Am I out in left field here?
No, you're definitely not. Here's where I start to agree with you. For the computer to heat up that much, when not doing things like rendering video is abnormal, and you deserve to have apple check out your computer. I think you should contact them on this concern.
I want Apple to be successful. I haven't heard of a
similar complaint on any of the high performance PC's
at work. Beyond a Health and Safety issue, this is
also a reputation issue. Better to face into the
storm and honestly deal with this issue.
It's harder for other manufacturers... our computers are aluminum, designed to disperse the heat. Technically they are considered "portables" not laptops, but I don't get into that argument because I disagree with the word "portable"... it's meant to work on your lap, and if you can't comfortably using regular apps, you deserve an answer.
A slightly crisp, but loyal, MacBook Pro user.
Hey, at least you're taking it with some humor. It's a shame you had to get hurt as a result of your computer. If I were you I would have gone to your Primary Care Physician, documented the burn, and returned your computer for a new one, and for something say, a free iPod for your pain.
Sorry you got hurt, I think you should have your heat issue professionally investigated through apple care

Apple Macbook Pro Retina with display issue Samsung LED

Once I have plugged the HDMI cable from Macbook Pro to Samsung 24" LED Monitor, the display remains black. Doesn't seemed like the samsung monitor recognised the Apple Macbook Pro at all. I have reset the PRAM and troubleshoot it with Apple and meanwhile still waiting for answer from Apple. They have acknowledged of the problem but there is no solution. I erally need the second extended monitor for my design work. Bit ridiculus that the most powerful Apple system cannot even do the simplest thing. I am stuck now. Please help.

jmiu wrote:
Just letting everyone in the forum know that I have been a loyal user of apple for the past 20 years and this is quite embarassing to know that HDMI cannot work with a samsung LED monitor. In addition, I have been a Apple Tech and Sales.
Also, there are a lot of users out there who are having the same propblem,. This is certainly not good enough.
I still find it wayyyyy too early to blame Apple so generally. This other "lot of users" has a lot of home-made problems, such as incompatible displays, adapters, etc.
BTW, mind telling the exact display model number?
And thanks for the response further above.

MacBook Pro Apple Cinema Display issues

I’m using Photoshop CS6 through a MacBook Pro connected to an Apple Cinema Display. Files on display don’t always appear (work area is just blank, interface still there) and when I go to save, the save dialog box is off top of screen to where I can’t see but a small portion of the dialog box. Can’t pull it onto screen. Anyone else experiencing this?

I have a similar situation. I have spring 2011 macbook pro 17" (MacBookPro8,3). I was connecting to an older 30" Cinema Display HD, using the Apple dual-link cable with Mini DVI (Thunderbolt) and USB. I am running 10.6.8.
I was running this configuration for a while (closed lid/"clamshell"), but it stopped working.
I'm pretty sure this is from the "Security Update" that I just installed.
No amount of reboots or cable jiggering helped.
Except this wierd thing: if I connect the USB and display to the laptop, the display stays dark. If i disconnect the USB cable connecting the DISPLAY to the CONVERTER, the screen comes up fine.
I just plug the keyboard into the laptop and it works. Of course, unplugging the CONVERTER USB from the LAPTOP makes it go away (?!). So I've lost a USB prot with this little hack.
Try messing the USB connections and see if you get any changes.
I have no idea what to make of this bizarre behaviour, but it is making me crazy not being able to reliably use my desk setup with this nice laptop.
I hope someone can offer more data or help.

Retina Macbook Pro with Safari display issues

Is anyone having crazy display issues with Safari on their rMBP? I'm noticing some wierd glitching going on. For instance, as I type this, it doesn't show the correct characters consistently. Sometimes when I'm in Gmail, entire portions of the interface are missing unless I move the cursor over them. Some pages don't load at all and I have to refresh. Other times I'll load a page, click a link, and then hit back to go to the previous page and it's empty.
I'm not experiencing this in third party applications like MS Office, or Chrome, or other parts of Mountain Lion (though I do suffer from the same jerky UI transitions that everyone else has, but that's a different story). Anyone else in my boat? Suggestions?

Nevermind, looks like other people have the same issues: https://discussions.apple.com/thread/4145775?start=0&tstart=0
Looks like the "geniuses" have been sleeping on the job. Step up your game, Apple.

Macbook Pro Usability and Graphics Issues

I recently took my MBP 3,1 to get the logic board replaced because of a dead graphics card but when I got back home the system would lock up and display visual glitches (I took some pictures from separate occasions with phone so the links are below). After this happens I have to force the system to restart by holding down the power button. One of those restart attempts I got the typical apple logo but with a lot of artifacts and the screen/system locked up. I thought that possibly I could have a corrupt driver somewhere since the hardware is new, so I reinstalled a fresh copy of Leopard and I'm still having the same problem. I'm starting to lean towards a hardware issue. Has occurred during regular use (light web surfing, music, chat), gaming (World Of Warcraft), and Screensaver. Below are some links so you can get an idea of what I am looking at. Thanks for taking the time and reading through my hysteria. =)
http://i38.tinypic.com/24pgrk6.jpg
http://i34.tinypic.com/2dqnhuc.jpg
When it does not do this the screen just goes black and the system refuses to respond unless I force it with the power button held down and turning it on again.
edit: This is what apple care replaced: 605-1790 PCBA, MLB,2.2GHZ,REV2
605-7933 PCBA,BANDCAMP, M75
and details about the grapics card:
GeForce 8600M GT:
Chipset Model: GeForce 8600M GT
Type: Display
Bus: PCIe
PCIe Lane Width: x16
VRAM (Total): 128 MB
Vendor: NVIDIA (0x10de)
Device ID: 0x0407
Revision ID: 0x00a1
ROM Revision: 3175
Message was edited by: gquinte2

If you can reproduce the problem in front of the genius, that would be the best thing. If it will happen predictably 30 minutes into use, go 30 minutes early and let it run for 30 minutes. As soon as the problem appears, get a genius (or any Apple Store person) to look at it. Sometimes things are heat related, and the machine needs to be warm enough to show up the problem.
Some time ago, I had problems with my iBook freezing, but it had to run 20-30 minutes to do it. So I made sure I got there early enough to give it plenty of time to act up. Often people come into the store and their machines have been off and cooled down, and of course the machine will function perfectly in front of the genius because it hasn't been on long enough to malfunction.
It sounds like your graphics problem is intermittent, but do your best to reproduce a situation where it happens. It does sound like you possibly just got a bum replacement logic board--or there is some other problem, possibly even caused by the repair. But it isn't right, and I would recommend you be persistent about having it fixed.
Good luck!

MacBook pro frozen and display is pixelated / fragmented

I was watching an avi file through VLC when the computer froze. The sound continued but I could not force quit or use the mouse or keyboard, so I shutdown manually with the power button. I tried to reboot, but the Display was pixelated / fragmented (on the grey startup screen), and the computer was frozen. Again, I manually shut down, then tried to power on again in safe mode.. It began to load in safe mode, but as the bar was progressing it again froze (the display was still pixelated during this process. I let the computer rest for 20 mins while turned off, and then once more tried to reboot in safe mode.. Problem remained. I tried doing it with the power plugged in and out. It is about 5 years old this mac book pro, and is running on snow leopard, all software was updated about a month ago (so I don't believe there are any software updates that it is lacking to run effectively). Luckily I did a huge backup 2 days ago, but I have done some work in the meantime, and need my computer for work. I have booked an appointment at the genius bar, but was hoping some lovely person out there may have a quicker fix, or at least give me an idea of what I'm up against. Cheers.

Try re-setting the NVRAM and the SMC
Reset PRAM/NVRAM
<http://support.apple.com/kb/HT1379>
Intel-based Macs: Resetting the System Management Controller (SMC)
<http://support.apple.com/kb/HT3964>

Macbook Pro 15" Retina - Display issues

I've included a youtube video, but the display every once and a while goes crazy. Any fixes?
http://www.youtube.com/watch?v=EodKpx19rdw

The warranty entitles you to complimentary phone support for the first 90 days of ownership. If you bought the product in the U.S. directly from Apple (not from a reseller), you also have 14 days from the date of delivery in which to exchange or return it for a refund. In other countries, the return policy may be different.

I know many have this issue but i can't find a solution to the problem. i get message saying insuffisiant disk space in the volume iPhoto library and i have plenty of space available. i have the new macbook pro with retina display.

I know many have this issue but i can't find a solution to the problem. i get message saying insuffisiant disk space in the volume iPhoto library and i have plenty of space available. i have the new macbook pro with retina display. i have never seen this message before and i have 2 other macbooks and have had many other also. i am assuming this is a problem with the new macbook retina. does anyone know the exact fix to this issue? i have seen many sugestions to try to fix this issue but none have solved the issue for anyone that i can find in the Apple Support Community. thank for looking into this in advance.
******A true apple fan********

Actually your suggestions are the ones that i have tried. i have seen that you have tried to help others with this issue and the only one that i could find that said they found the problem said that it was an ilife update issue and it fixed it and i have no available updates. i know it has to do with something in photo stream because it happens when i create a new library and it is loading the photos but i get the message before i reach the maximum 1000 photos. so i've tried updating, new library(first backing up photos and then deleting them from iPhoto), reinstalling OSX many times, running disc utilities. I called Apple the first day i had this issue and i was the first person to call them for support with the retina display and i actually had it escalated to a senior advisor and we thought we fixed the problem but we did not. i am pretty fluent in dealing with troubleshooting these type of issues and this is the first time i'm reaching out to the community. i figured now that the retina has been out some time now that there would be an obvious answer to this issue. thanks for the quick reply.
Bebers5

MacBook Pro Startup and Display Issues

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