Mail: 2 problems - Reply and SMTP setting

Hi all,
never had any special issues with Lion, but after upgrading to Mountain Lion I have these 2 issues that I can't solve.
I use Mac Mail , connecting and receiving/sending emails for 3 different accounts, one for my company (hosted on an external server via IMAP/SMTP), one for iCloud and the other is a free account (IMAP/SMTP)
1) When I reply to an email starting from the inbox , the from is properly placed. Let's say I get an email in my company's inbox, I reply and the from is selected as my company email.
But when I move that message to a folder, and then I reply to that email starting from the new folder, the from is not the right one, but it takes another random email from one of my 3 accounts (most usually the first one but I'm not sure). So I must manually change the email sender to the proper one everytime. This happens with all of my 3 accounts
2) I have 3 SMTP Server settings to send mail. The company's SMTP server, iCloud and my ISP SMTP server for the free account.
My company's SMTP server setting uses standard ports, password authentication, but doesn't use SSL.
Sometimes when replying I find the email not leaving the outbox, with an error. Then I go and check the SMTP server settings, and I find the SSL setting ON. I turn it OFF and it works again. But sometimes it goes ON again , randomly, and I can't figure out how to stop this weird behaviour.
Thanks for your help mates.
Kind regards

I tried wiping out all SMTP servers and re-entering them one-by-one. No luck. The problem's still there.
The same for the wrong sender in reply-to messages started from folders problem.
Could anyone help me out? Should I provide feedback to Apple?
Thanks, Kind Regards

Similar Messages

Pop3 and smtp setting requried for buness catalyst hosted site

pop3 and smtp setting requried for buness catalyst hosted site.
we need to get setup email client like outlook with this setting .

I am also getting another issue during setup email account in to manage users section .
I am getting bellow error msg .
ERROR: License limit reached. Please contact your system administrator.
But as per our client they have already purchased email on BC.

Problems with verifying email address and SMTP set...

I have recently moved over to BT Infinity Broadband and regularly work from home. Recently I have been unable to send work emails (provided by 123 Reg) and having searched the forums I found a solution by using ny btinternet login details and verifying my email address.
However I have been able to verify two of my work email addresses but not the main and most important one. Each time I try I get an "invalid email address" error message. This is not causing too many problems with Outlook 2010 as I can still send and receive emails at present, hopefully this will remain.
However I do also use a case management software which sends emails. It requires a SMTP server details and port number. I have replicated these with the ones from Outlook, mail.btinternet.com and port number 465 but I am unable to send any emails.
I would be grateful if anybody could help me to verify my email address and also suggest what settings I would need for my case management software.
Many Thanks,
Will

I am a BT Premium Mail customer for my BT Talk21 e-mail account.
All was working fine on my PC and on my Mobile when I left the UK on 18t Sept.
In Greece, I was accessing e-mails, and responding to them, via the COSMOTE mobile network.
The problem started around 1st October, when I found that I could not reply to e-mails via my phone ("Sending Failed") - it would sometimes work if I switched my phone off an back on again, but I just couldn't send e-mails from my Android phone.
On my return to the UK, on 3rd Oct, I found that I couldn't send e-mails via my Outlook 2010 client on my Windows 7 Computer, directly connected to my router- getting error message 522 (account set up as POP3)
Test message returns:
"Send test e-mail message: Your outgoing (SMTP) e-mail server has reported an internal error. If you continue to receive this message, contact your server administrator or Internet service provider (ISP). The server responded: 522 Your message has not been sent as you are accessin"
So, 2 separate devices, connected differently, where experiencing the same problem - the commonality BT E-mail severs.
I spent 2 days of absolute hell with BT's Indian call centres who were worse than useless - refusing to accept that this was a BT sever-related issue.
VOL 012-*********** – 4th Oct
VOL 012-*********** – 4th Oct
On my Mobile, as a test, I deleted my (POP3) mobile account on my phone, the idea to re-instate it.
On trying to set it up again, the BT mails servers wouldn't allow me to set it up as POP3 (even though up until the point of the problem it was POP3).
However, it eventually allowed me to set it up as SMTP/IMAP - and I can now send and recieve e-mails on my Talk21 account on my mobile. Although, being IMAP/SMTP it now deletes mails off the server if I delete them on my phone - which I found out the hard way.
My Outlook client on my computer still cannot send e-mails - returning the error code 522.
I have also accessed my account via webmail (which seems to work both ways) and have changed and verified my passwords, but the problem still exists.
In addition, my daughter also has a Talk21 Premium Mail account, and accessing via a different computer Microsoft Mail on a Vista machine, and she is experiencing the same problem.
I find out today that BT is withdrawing from Yahoo and is changing/has changed it's e-mail systems.
The problems I and my daughter are experiencing appear to be general BT Mail Server problems that need to addressed centrally, and not a single-user level as the likelihood is that many are affected.
I would like BT to look into this as a matter of urgency.

Eem on cisco 877, trouble with mail server action and smtp auth

hello all,
i'm using a router 877 at home and i really need to check out what this router do during the day.
So some time ago i configured it using some eem actions and sending to me email, without any problems.
Yesterday I changed my internet provider and now i need to use smtp autheticantion to send emails.
I read about how to authenticate, like username:password@host and also made a fast search here, without solve my problem.
I need to put as username the email of the provider like: [email protected]:[email protected]
So, i want to know if someone had the same problem and solved it. Of course i couldn't use @ two times or eem would think that host.com is my smtp server! And right now is going in this way!
My IOS version is 15.1(2)T2, eem version is 3.1.
Hope someone could help me!
Thank you in advance.
Sandro

Hello,
Thank you very much in advance for any help you can offer. Debugging I get this but stunnel.conf is edited and started
%HA_EM-3-FMPD_SMTP: Error occured when sending mail to SMTP server: smtp.gmail.com : error in reply from SMTP server
Router Cisco 877 with IOS version is 12.4(15)T16
Router Config:
ip host gmail.com pc_host*
track 1 rtr 1 reachability
delay down 10 up 60
ip route 0.0.0.0 0.0.0.0 Dialer0 track 1
ip sla 1
icmp-echo 8.8.8.8 source-interface Dialer0
timeout 2000
frequency 4
ip sla schedule 1 life forever start-time now
event manager environment to@gmail
event manager environment [email protected]
event manager environment smtp.gmail.com*
event manager applet TRACK-1-OK
event track 1 state up
action 1.0 mail server "smtp.gmail.com" to "[email protected]" from "[email protected]" subject "E2E up/down" body "DSL is UP"*
* I use several possible key combinations:
ip host smtp.gmail.com pc_host
event manager environment [email protected]:[email protected]
action 1.0 mail server "[email protected]:[email protected]" to "[email protected]" from "[email protected]" subject "E2E up/down" body "DSL is UP"*
stunnel.conf config:
cert = stunnel.pem
socket = l:TCP_NODELAY=1
socket = r:TCP_NODELAY=1
client = yes
options = NO_SSLv2
[pop3s]
accept = 110
connect = pop.gmail.com:995
[imaps]
accept = 143
connect = pop.gmail.com:993
[ssmtp]
accept = 25
connect = smtp.gmail.com:465
Greetings,
Guiller

Problems replying and redirecting mail

Whenever I try to reply or redirect an email, I have to wait a few minutes watching the spinning beach ball. I click the reply or redirect button, but of the original email, only the reply address and the subject come up. This is repeatedly happening. When I tried to send the blank page (to myself) because the content had not shown, Mail crashed and I sent the report Apple which itself took a couple of minutes of beachball watching.
Sometimes however the original email comes up immediately. This just happened with absolutely no change to the system or applications running, nothing quitted and my browser (Omniweb) was still open.
I have 2GB of ram although I have a dozen menubar items open from startup. I'm planning on upgrading to 3GB as I believe lack of memory could be the problem.
Have you had similar experiences or do you know the answer?

Go to Apple Menu > System Preferences > Network, choose Network Port Configurations from the Show popup menu, and make sure that the configuration used to connect to Internet appears at the top of the list. Leave checked (enabled) only the port configuration needed to connect to Internet and Built-in Ethernet (in that order if not the same), uncheck (disable) the rest of network port configurations (Parallels in particular, if you have that installed) and see whether that helps — if it doesn’t, turn ON again the ones you want enabled.
Some people have reported that in their case the problem was a font issue. Take a look at the following article:
Font Management in Mac OS X Tiger and Panther
Make sure that the required fonts are installed in the right places and enabled in Font Book. You may also use Font Book to validate fonts and resolve duplicates.

Mail Problems before and after 10.4.6

On Friday, running under 10.4.5, Mail started acting strangely (it would have the gray wheel around my main accounts -- from two different servers). I would have to force quit. At the same time, address book stopped opening (it would require a force quit as well) and iCal similarly began to have problems (it would not accept new events and would also require a force quit). I upgraded to 10.4.6 and now Mail (2.08) will not open at all and the other problems continue. I have verified the permissions. there is plenty of free space. I am not keen to reinstall and since the problem occurred without any other apparent problem, I wonder if anyone has a solution.
MacBook Pro Mac OS X (10.4.5) Actually 10.4.6

I'm having the exact same problems -- plus Safari is repeatedly crashing. Strangely, it's only happening on one side of the two user set up!!
I reinstalled OS 10.4.5 Monday (4/3) to try to fix the Mail issue, and later that night 10.4.6 was automatically downloaded and installed. That's when the other problems started.
Question: Are fresh versions of just Mail 2.0.8 and Safari 2.0.3 (or later) ONLY available for downloading somewhere?
On Friday, running under 10.4.5, Mail started acting
strangely (it would have the gray wheel around my
main accounts -- from two different servers). I
would have to force quit. At the same time, address
book stopped opening (it would require a force quit
as well) and iCal similarly began to have problems
(it would not accept new events and would also
require a force quit). I upgraded to 10.4.6 and now
Mail (2.08) will not open at all and the other
problems continue. I have verified the permissions.
there is plenty of free space. I am not keen to
reinstall and since the problem occurred without any
other apparent problem, I wonder if anyone has a
solution.
MacBook Pro
Mac OS X (10.4.5) Actually 10.4.6

Mail Problems: Loading and Quitting

This might turn out to be a long discription, but bear with me...
I had problems with Mail today--I had just received an iTunes receipt and Mail crashed; it appeared as if the program got stuck loading the new message. When I reopened Mail, none of my messages were loading and it appeared as if I had nothing in my Inbox or any of my other folders. I found on an Apple Discussion post that I should try shutting off the Internet and holding the Shift key down while opening Mail. This worked, so I continued on with the instructions in the threat, which told me to put my Envelope Index and a copy of the Mail folder on the desktop. This prompted me to reopen Mail; Mail then reloaded all my messages and sort of "started over" if you will.
At first, this process appeared to have fixed the problem, but I tried quitting Mail, and now Mail won't quit. The window disappears, but the arrow still points toward the icon in the dock, indicating that the program is still open. When I click on the Icon, the top Menu bar changes to Mail, and Mail is highlighted blue. I am forced to "Force Quit" and reopen. Sometimes, after I do this, I have the same problem where the messages won't load and it appears as if I have no mail in my Inbox or other folders.
I've repaired permissions and cleaned my Mac using Onyx. What now? I can't lose all my messages in my Mail program--I have tons saved!
Thanks!

Hello Jessica.
This might turn out to be a long discription, but
bear with me...
I love detailed descriptions...
It could be that the crash caused some filesystem corruption, so you should start by verifying/repairing your disk, as described in this article (note that it's not repairing permissions what I'm talking about here):
The Repair functions of Disk Utility: what's it all about?
If the problem persists after having fixed all filesystem issues, it could be that the Mail preferences file itself became corrupted and Mail chokes on it when trying to save changes, so you may want to try this (skip step 2 if you already have a backup copy of the Mail folder on the Desktop):
1. Make sure Mail is not running.
2. Make a backup copy of the HOME/Library/Mail folder, just in case something goes wrong. You can do this in the Finder by dragging the folder to the Desktop while holding the Option (Alt) key down, for example. This is where all your mail is stored.
3. In the Finder, go to HOME/Library/Preferences/. Locate the file com.apple.mail.plist and move it to the Desktop (to be deleted if this fixes the problem).
You'll have to set up your accounts from scratch all over again. If given the option to import existing mailboxes or something like that, don't. Just enter the account information and Mail will automagically rediscover the data in HOME/Library/Mail/ when done.
You'll also have to re-configure most of your settings in Mail > Preferences. The first thing you should do is go to Preferences > Viewing and disable "Display remote images in HTML messages" if it's enabled.

Mac mail problem with gmail smtp server

I had 2 gmail addresses.
about 3 weeks ago mac mail decided to always send email from both addresses as if they originated from only one address.
I did not solve this problem.
For non related reasons, I got another gmail address.
The same thing started happening.
I now had 3 gmail addresses, but recipients were receiving all email from only one address.
I went to email preferences and started exploring and experimenting.
I was able to reconfigure so that the new gmail address sends from its proper smtp address.
However, there is nothing I can do to get my second email address to send from its proper smtp.
For some inexplicable reason the dialogue box beside "Outgoing Mail Serve (SMTP): tells me that smpt server is offline.
I have no idea how to get it back online.
(In the server editor, there is one more gmail smtp server than I need, 4 instead of 3 and 2 are offline - one just went off tonight)
All relevant mail boxes are online.
Does anyone know anything about this problem?

Jack,
There are mail forums in the forums for OS X, because you are using Leopard 10.5.6 (why haven't you upgraded to 10.5.8?) you should re-post in that forum. Mail comes as part of the OS that is why they're there. The address is:
http://discussions.apple.com/forum.jspa?forumID=1223
Regards,
Roger

Mail.app: text in table cells in incoming formatted mail - problems replying

MacOS 10.9.2
mail.app 7.2, threading enabled
Sometimes I receive a formatted email that is really difficult to reply to, when I want to intersperse my reply text among the incoming paragraphs.
The trouble occurs when multiple incoming paragraphs are grouped. I can’t open up vertical space for my reply text inside the groups.
If I click anywhere in the group, mail.app marks the group with a surrounding rounded-corner grey rectangle, with a X-in-a-circle “close icon” at the upper left corner.
When I look at the raw source of the incoming message, I see that the groups correspond to table cells, that is, the sending mail client enclosed the paragraphs within a <td> … </td> pair.
The sending email client is sending me a table, for no clear reason — the group doesn’t correspond to anything obvious in the message thread.
I’m guessing we won’t ever know why some email clients group paragraphs like this, but I’d like to do my best to adapt, so I can keep up with my incoming email.
Yeah, I can ask my correspondents to use a different email client, or perhaps different settings in the same client, but except for the few tekkies among my correspondents, this isn’t really practical. I can also ask my clients to use unformatted messages, but THAT is a whole different issue, and frequently isn’t practical, either.
My questions:
Q1: What’s the point of the grey rectangle and the “close icon”? (Is this mail.app’s way of saying, “I received this crazy formatting, almost impossible to process, so I’m making it easy for you to just delete the whole mess”? Or what?)
Q2: Is there any SIMPLE way to untangle (modify or remove) these groupings within mail.app? (I guess I can access the raw html, copy-and-paste it into another app, modify it, and paste the results back into my reply. Yuck!)
Q3: Am I missing a really obvious work-around or fix?
TIA

In your question, you indicated that you are running Firefox 8. Is that correct? It might be difficult to diagnose issues with that version because most people have moved on to Firefox 12 (plus or minus 1 version). Can you upgrade?
It's hard to think of a reason that ordinary text or links in ordinary text would not display. For embedded images or videos, one possibility is a difference in the protocol, i.e., HTTP (not secure) versus HTTPS (secure).
Hopefully someone else will have a better guess (or actual knowledge!).
Regarding the blue lines in a message, that usually indicates the earlier message was forwarded a few times. I don't know whether Gmail will let you reformat that area or whether you have to clean it in another application (e.g., for plain text, in Notepad) and paste it back in.

Mail problems: signatures and links

I had a problem with Mail yesterday. Somehow I lost the connection between the app and my server, and I had to redo the configuration. When I finished I had all my own mailboxes, but the InBox was still empty, though I could view the new and old messages on the server. I finally got one of our IT guys to figure out what was wrong and he fine-tuned the configuration and my messages were loaded back to my InBox from the server. I mention all that because I suspect it may somehow have caused the problems I have found today.
Signatures: When I open the signature preferences, I have 3 signatures that appear and I can change most everything, except at the bottom where I should be able to choose which signature I want, the only one listed is None, and it is grayed out. So how can I get it to recognize the 3 signatures in the box above that?
Links: When I get an email that has some links imbedded in it, when I click on any of those links, in any of those such messages, nothing happens. I can sometimes go around that by hovering on the link, copying it down on paper, then typing it into the URL blank, but some of the links are so long that is not a reasonable workaround. I really need such links to work for me. Any suggestions?
All help with both problems will be much appreciated.

"G5 iMac Mac OS X (10.6.5)"
No G5 iMac (non Intel) can run Snow Leopard. Therefore, you must have an Intel iMac. See KB Article: http://support.apple.com/kb/HT1758 *How to identify iMac (Mid 2007) and later models*
Please correct your system info so that you can get the proper troubleshooting suggestions.
I have requested that a HOST move you post over to the proper forum area so that you will not have the need to repost.
!http://i51.tinypic.com/9bkxeq.gif!

Mail application, Silverkeeper and Lacie Firewire external drive

I have the following set-up:
G5 PPC iMac
OS X (10.4.11)
Lacie Firewire 250Gb external hard disk
Silverkeeper 1.1.4
I have used this software many times and it has worked perfectly, flawlessly even, EXCEPT for one issue.
When I am at home I back up my Mac HD regularly to the Lacie. I also always do this just before I travel.
When I travel, I take the Lacie HD (and cables) with me, connect it to whatever PPC Mac is available, select the Lacie drive as my start-up disk, and then use it as if it were my G5 at home.
When I return home, I reconnect the Lacie to the G5 and back-up from the G5 (Source) to the Lacie (Destination) using Silverkeeper with the following option selected:
Preferences/Backup Actions/IF A FILE HAS A NEWER DATE ON THE DESTINATION COPY TO SOURCE
However, the selection of this option fails to copy any of the e-mail I have sent or received using the (Mac) Mail application from the Lacie drive to the G5. For each e-mail I have sent or received, I get this:
+The message from XXX <[email protected]> concerning “RE: ZZZ” has not been downloaded from the server. You need to take this account online in order to download i+t.
This message is in the right e-mail box, but there is no header or field information of any kind, never mind any text in the body of the message.
I have no idea what this message means. The Mail application on my G5 iMac (and its 'mirror' on the Lacie drive) is set up to retrieve and send mail through POP and SMTP accounts and does not work with webmail. Furthermore, the Mail application checks for and sends e-mail automatically at fixed pre-programmed intervals according to its configuration.
What therefore does '..+.has not been downloaded from the serv+er.' mean. What server?
And what does '+You need to take this account online in order to download it+.' mean? I have to be on-line in order to send and receive e-mail in the first place, and the Mail application works perfectly when running on the Lacie drive. The e-mails all APPEARED in their correct mailboxes in Mail on the Lacie drive. Silverkeeper simply fails to back up sent and received e-mails from the Lacie drive to the G5 HD. Also, if I now (after having copied from source to destination as above) make the Lacie drive the start-up disk, the e-mails sent and received on my travels are no longer in their mailboxes, but have instead been replaced with the messages identical to that in italics given above.
Any help in solving this would be hugely appreciated. I have already lost quite a few e-mails and hope not to lose more.
Many thanks.
I appreciate that it is possible to configure the Mail app. to leave e-mails on the server for a month after first downloading them to Mail, or to remove them from the server only when they are removed from the Inbox, but I suspect that would drive me mad. Also I have rules and filters set up to send the incoming mails to customised mailboxes that are not in the Inbox, so that second option might equate to immediate removal from the server.

Seems Silver Keeper no longer keeps up, let me sugest..
Get carbon copy cloner to make an exact copy of your old HD to the New one...
http://www.bombich.com/software/ccc.html
SuperDuper...
http://www.shirt-pocket.com/SuperDuper/
Or the most expensive one & my favorite, Tri-Backup4...
http://www.tri-edre.com/english/tribackup.html

Setting mail with Cox (or other services with different servers for pop and smtp)

My Cox mail account uses different servers for pop and smtp (my personal ISP 1&1 does too).
The mail applet on my Blackberry Curve 8330 with Verizon does not allow to define different servers for pop and smtp, and further, for SSL smtp mail, the port is fixed at 995 and cannot be changed, while Cox (and 1&1) want to use 587 or something like that.
As a result, I can only receive mail with these services.
I also have yahoo mail, which works fine, so I can send mail with it and it is not a life-and-death situation, but I would like to be able to just reply to email sent to my Cox address.
I called Verizon and they said BlackBerry provides the mail access through their servers and the applet, so there is nothing they can do.
Is there a way to set it such that I can not only receive but also send mail through either of these services?
Thanks in advance,
Didier
PS: Other than that, the Curve on Verizon rocks!!! so much better down here than AT&T it's not even funny.

OK, thank you for the input.
The problem I have with this solution is like the one I have now using yahoo.
There are 2 problems:
1) mailing lists want the mail to come from the account that is subscribed, so if the cox account is subscribed, I can't contribute from the blackberry, and if the blackberry account is subscribed, I don't get my mail in Outlook. Neither is good for me.
2) people who send me mail to the Cox account and get replies from me from the blackberry continue responding to the account that can send from the blackberry (not Cox), and from that point on I do not have that mail on the computer.
The issue of having two copies is no big deal, I just delete the mail I do not need. I would rather have two than none.
Really, Blackberry should modify the email service so that they directly support mail systems like those of Cox and 1&1. I am sure there are others. They should also allow the use of another port for SSL than 995. I have not seen anyone using 995 for SSL.
Until recently, I had a BB provided by my employer, and we had a BES, and that worked really well. I would like to emulate as much of that functionality as possible without having to pay somebody another $10 or $20 a month just for the priviledge of having an account on a private BES server.
Anyway, thanks for the exchange and suggestions.
Didier

How to set up two POP e-mail accounts using the same POP and SMTP servers

I have an e-mail address based on a domain I purchased which is based on my company name. Now retired, I have purchased a new domain with a simpler, personalised name. My original e-mail account uses the incoming (POP3) and outgoing (SMTP) mail servers operated by my ISP; mail.btinternet.com.
I have set up a new account on my PC in Microsoft Outlook, and have successfully sent and received emails using the new e-mail address taken from my new domain name.
I have now tried to mirror this on my iPhone, but every time I enter all the relevant data for the new e-mail address, user name, password, mail servers etc., and then press 'save', I get a pop-up which says: "xxxx" is Already Added This POP account has already been added to your iPhone. ("xxxx" is the name given to my original e-mail account). Nowhere have I input "xxxx" in the course of setting up the new account.
I need both accounts operational during an extended switch-over period as I alert everyone to the e-mail change over. Can anyone suggest a solution to this problem?

What targeting the Mail.app preference file, do the following:
Quit the Mail.app first and using the Finder, go to Home > Library > Mail. Copy the Mail folder and place the copy on the Desktop for backup purposes.
Using the Finder, go to Home > Library > Preferences > com.apple.mail.plist. Move the com.apple.mail.plist file to the Desktop.
Note: Moving the com.apple.mail.plist file out of the Preferences folder will require re-entering all email account information when re-launching Mail.
The only exception to this is if you have a .Mac account which will be recreated automatically and/or if you created an email account as part of the computer setup assistant when first turning on the computer when new.
Launch Mail and decline any prompt to import mailboxes. After re-entering all email account information, the Mail.app should rediscover the existing account named folders and mailbox files at Home > Library > Mail.
After confirming all mailboxes were successfully rediscovered, you can delete the copy of the Mail folder and old com.apple.mail.plist file from the Desktop.
Test if this resolves the problem.

Having problem with gmail smtp server. Since going to google 2-step, and entering 16-digit code in gmail account, I can receive mail on my iMac, but cannot send. What do I do?

Having problem with gmail smtp outgoing server. Since going to google 2-step, and entering 16-digit code in gmail account, I can receive mail on my iMac, but cannot send. I keep getting an error message that Mail "Cannot send message using Gmail (my assigned name) server." What do I do?

Confirm you did this: https://support.google.com/mail/answer/1173270?hl=en
You might also try removing all gmail passwords from your keychain in Keychain Access. Then connect again and enter the password code given by Google.

How do I set up a mail server and SMTP server to send messages to other mail servers at mavericks

How do I set up a mail server and SMTP server to send messages to other mail servers at mavericks

You need to get the settings for your email from your email provider and enter them in Internet Accounts (System Preferences). Many of the common systems are already available, all you need is a password and an email address to set them up.

Mail: 2 problems - Reply and SMTP setting

Similar Messages

Maybe you are looking for