Mail 4.2 outgoing server defaults to none

My mail is setup to connect to Microsoft Exchange 2007 webmail and has been working fine. but over the last few days my send button is grayed out because the outgoing server will default to none. I change it back to webmail but after a few hours it will change back to none.

Having similar problems w/ Mail 4.3 Suddenly quit sending mail. Receives OK. Shows outgoing mail server as offline. Tried deleting and new setup, but same results. ISP says it sounds like software problem, and maybe Mail needs to be re-installed. Apple says it sounds like the ISP has changed some settings.

Similar Messages

  • Mail.app frustration - outgoing server is "none", error when saving changes

    Hi,
    I hope somebody can help. I can receive mail fine but cannot send. I had to make a change to my outgoing server yesterday due to a hosting changeover.
    I have 2 POP3 accounts for work in Mail.app. The send button is grayed out so I can't write or reply to any mail. Checking the account settings I can see that my outgoing server is listed as "None" and the box is checked to "use only this server". The proper server is listed in the drop down menu here, and I can select it. When I change to the 2nd account or close, I am prompted to Save, Don't Save, or Cancel. When I click Save I get an error that "You already have an account named "x"." This is completely ridiculous, why could I save changes yesterday but not today?
    Everything was fine with the new server settings yesterday, and until an hour ago today. Windows computers in my domain are working perfectly with the exact same settings.
    While typing this I actually got the 2nd account to accept the changes, but the 1st account is still giving me an error. The settings are the same for both! What gives? Is there a preference file I can edit manually to fix this?

    That has nothing to do with it. I ended up working around the problem by changing the account name.
    But I still think this is a bug, so I won't mark the topic as answered (a workaround is not the solution).

  • Can't Send Mail with Same Outgoing Server

    I have 2 Roadrunner accounts that use the same outgoing smtp server. In order for me to send email (receiving POP email is not a problem), I have to set the outgoing server for port 25, no SSL and no authentication. I can get one of the accounts to work. But, when I try to set up the 2nd roadrunner account with the same settings on the same outgoing server, I get an error from OSX mail telling me the following:
    "Could not save the changes
    The servers marked with alert icons are in conflict and cannot be saved. Two servers cannot share the same address and authentication settings. Resolve the conflicts and try again."
    Can someone help me figure out how to get around this? I'd really like to send mail from my accounts.
    Thanks!

    Venom51 wrote:
    I have 2 Roadrunner accounts that use the same outgoing smtp server. In order for me to send email (receiving POP email is not a problem), I have to set the outgoing server for port 25, no SSL and no authentication. I can get one of the accounts to work. But, when I try to set up the 2nd roadrunner account with the same settings on the same outgoing server, I get an error from OSX mail telling me the following:
    "Could not save the changes
    The servers marked with alert icons are in conflict and cannot be saved. Two servers cannot share the same address and authentication settings. Resolve the conflicts and try again."
    Welcome to Apple's discussion groups.
    Perhaps I'm missing something, but can't you have both accounts use the same SMTP server? If you're still trying to create the second account using the account creation wizard, I'd try giving it dummy SMTP information, then change it to use the real SMTP server once the account is created.

  • Mail preferences show outgoing server offline

    Mail was working fine up until yesterday. Yesterday the outgoing server started to ask for the password which previously was automatic. When I typed the password it was rejected by the server.
    I have 10 accounts in mail that are from different server-names but use my ISP server account as outgoing and incoming server; e.g. xxx.ispserver.jp for all accounts, I can still receive incoming mail on xxx.ispserver.jp but can't send out. Of 10 accounts the Mail preferences show 9 outgoing accounts as Outgoing Mail Server (SMPT) ispserver.jp (offline)
    Also 9 of the 10 servers in the drop down list are all now showing offline in mail preferences.
    Any help with this would be great, how to get the ispserver.jp (online)
    Thank you

    I've had the same problem several times; I am on Comcast cable. Twice, I was told by Comcast to change the port number and that worked (advanced settings under servers) for some time. The other three times, that did not solve the problem. On a hunch, I simply deleted the com.apple.mail.plist (Users - Library - Preferences) and that has worked every time. Bear in mind that you will need to start from scratch when opening Mail after that; I've made screenshots of each and every account setting window in Mail, so it's easy to copy that when needed.

  • Mail cannot find outgoing server

    Updated to lion as well as I cloud. exchange account can't send. Mine works, wife's doesn't, settings seem identical.

    At the risk of repeating what you already know, I'll try to describe how to declare an SMTP server. This advice assumes that you know what settings you need to use for your SMTP server.
    In Mail, pull down the Mail menu and select "Preferences..." Click on "Accounts" at the top. In the left column click on the account that you're using. Be sure that the "Account Information" tab is active. At the bottom of the panel should be an item labeled "Outfoing Mail Server (SMTP):" You should see your SMTP server there. To check its settings, pull down the SMTP server list and select "Edit Server List..." In the resulting panel select your SMTP server. Click on the "Advanced" tab. Apply the settings needed for your SMTP server. Click on "OK", then close the "Preferences" window.

  • Mail does not use correct outgoing server

    Problem
    Mail in Mavericks (and also IOS6 snf 7) does not use the outgoing smtp server associated with the account being used. This results in either a failure to send or mail being put into the wrong "Sent" folder.
    Background
    I have most of my non-icloud mail pulled down to a home server from which my laptops and ios devices access various accounts using imap. The local home server also provides smtp and relays all mail to my ISP. Recently I have been switching from an old home server (Mac Mini) to a new one (Raspberry pi running the debian Raspbian version with fetchmail,  Dovecot and postfix setup).
    While making the changeover I had access to both the old server and the new server enabled on my laptop. Naturally the majority of the settings (Name, email address etc) were the same although the name and address of the server to be used for both incoming and outgoing mail were different. This seemed tp work fine for incoming. However when I tested outgoing mail the copy that should appear in the "sentt" box  went missing. This usually indicates some mistake in the setting of the sent mail folder on the accounts but this all checked out.
    I eventually found the missing outgoing mail intended to go through the new server in the sent box on the old server. Further trials showed that no matter what I did the outgoing would always default to the old (and therefore first set up) outgoing server.
    Deleting the old account and the old outgoing server of course should cure the problem and will eventually be the solution for me when I kill the old server. But i wanted to get to the bottom of the problem in case it reappeared in other contexts. Checking the "use only this server" box produced failure to send rather than the correct result.
    Trialing various alterntaive settings showed that the problem occurs when there are two outgoing servers with the email address in the settings and the user name on the outgoing server name being the same. I had assumed that changing the description field would distinguish between the various settings; however this did not work. Changing the Name Field did work eg by putting (O) after my name.
    It appears therefore that mail selects the outgoing server on the basis of email address (with the full name included) and user name (trrespective of the actual server or the Description that shows in the smtp server listing. In some ways this is logical but it produces problems in the context I have described and would also be a difficulty if you wanted to use an alternative server when in a different location.
    I have trawled support and elsewhere for any thing similar. Lots of mail problems (don't get me started on the way icloud loses outgoing each time you edit the list!) but I have not found any posts on precisiely this point.
    IOS devices seem to have similar problems, but a quick attempt at a similar solution does not work, and I cannot be bothered  to test the options. I will simply clean them out and put in the new accounts.
    Advice
    Grateful for any comments or advice from people who have encountered similar problems and whether my diagnosis if correct. Have I missed any obvious corrections that would clear this up. I do not know whether this is a Mavericks issue or also appears in earlier OSX versions.
    CPE

    Peter,
    Where ever the Sent and Trash folders show in the Sidebar, highlight first one, and then the other, followed by clicking on Mailbox in the Menubar, and choosing Use This Mailbox For, and choose the function.
    Keep us posted on your progress.
    Ernie

  • Gmail outgoing server issues with Apple Mail

    Hi,
    I'm currently running OS X 10.8.5 Mountain Lion, and trying to set up my gmail account in Apple Mail. I can recieve mail just fine, but am not able to send mail. for the outgoing server i typed "smtp.gmail.com." When i look at the Mail Connection Doctor it says that the imap incoming was able to login in and connect, as well as the smtp is succeeding with its connection to the server. However I keep getting the message that says "cannot send message using the server smtp.gmail.com"
    With the connection doctor window still up, upon trying to send my letter again, an error comes up...even though the connections are still good. The error reads:
    INITIATING CONNECTION May 09 13:56:22.639  -- host:smtp.gmail.com -- port:587 -- socket:0x0 -- thread:0x7fa9146888b0
    CONNECTED May 09 13:56:22.755 [kCFStreamSocketSecurityLevelNone]  -- host:smtp.gmail.com -- port:587 -- socket:0x7fa915b0bec0 -- thread:0x7fa9146888b0
    READ May 09 13:56:22.785 [kCFStreamSocketSecurityLevelNone]  -- host:smtp.gmail.com -- port:587 -- socket:0x7fa915b0bec0 -- thread:0x7fa9146888b0
    220 mx.google.com ESMTP b8sm443235igx.3 - gsmtp
    WROTE May 09 13:56:22.797 [kCFStreamSocketSecurityLevelNone]  -- host:smtp.gmail.com -- port:587 -- socket:0x7fa915b0bec0 -- thread:0x7fa9146888b0
    EHLO [192.168.1.149]
    READ May 09 13:56:22.830 [kCFStreamSocketSecurityLevelNone]  -- host:smtp.gmail.com -- port:587 -- socket:0x7fa915b0bec0 -- thread:0x7fa9146888b0
    250-mx.google.com at your service, [162.17.148.217]
    250-SIZE 35882577
    250-8BITMIME
    250-STARTTLS
    250-ENHANCEDSTATUSCODES
    250-PIPELINING
    250 CHUNKING
    WROTE May 09 13:56:22.835 [kCFStreamSocketSecurityLevelNone]  -- host:smtp.gmail.com -- port:587 -- socket:0x7fa915b0bec0 -- thread:0x7fa9146888b0
    STARTTLS
    READ May 09 13:56:22.868 [kCFStreamSocketSecurityLevelNone]  -- host:smtp.gmail.com -- port:587 -- socket:0x7fa915b0bec0 -- thread:0x7fa9146888b0
    220 2.0.0 Ready to start TLS
    WROTE May 09 13:56:23.039 [kCFStreamSocketSecurityLevelTLSv1SSLv3]  -- host:smtp.gmail.com -- port:587 -- socket:0x7fa915b0bec0 -- thread:0x7fa9146888b0
    EHLO [192.168.1.149]
    READ May 09 13:56:23.069 [kCFStreamSocketSecurityLevelTLSv1SSLv3]  -- host:smtp.gmail.com -- port:587 -- socket:0x7fa915b0bec0 -- thread:0x7fa9146888b0
    250-mx.google.com at your service, [162.17.148.217]
    250-SIZE 35882577
    250-8BITMIME
    250-AUTH LOGIN PLAIN XOAUTH XOAUTH2 PLAIN-CLIENTTOKEN
    250-ENHANCEDSTATUSCODES
    250-PIPELINING
    250 CHUNKING
    WROTE May 09 13:56:23.073 [kCFStreamSocketSecurityLevelTLSv1SSLv3]  -- host:smtp.gmail.com -- port:587 -- socket:0x7fa915b0bec0 -- thread:0x7fa9146888b0
    MAIL FROM:<[email protected]>
    READ May 09 13:56:23.105 [kCFStreamSocketSecurityLevelTLSv1SSLv3]  -- host:smtp.gmail.com -- port:587 -- socket:0x7fa915b0bec0 -- thread:0x7fa9146888b0
    530-5.5.1 Authentication Required. Learn more at
    530 5.5.1 http://support.google.com/mail/bin/answer.py?answer=14257 b8sm443235igx.3 - gsmtp
    WROTE May 09 13:56:23.109 [kCFStreamSocketSecurityLevelTLSv1SSLv3]  -- host:smtp.gmail.com -- port:587 -- socket:0x7fa915b0bec0 -- thread:0x7fa9146888b0
    QUIT
    If anybody knows what the problem is or how to fix it, I'd be greatly appreciative. In addition, I do have this account being fed to my phone, to which it can send/receive mail just fine.
    Thanks

    By default Mail should enter all the correct setting for Gmail.
    It's asking for authentication.
    Select to Edit SMTP settings.
    Select your Gmail account from the list.
    Click on Advanced.
    √ Use Secure Sockets Layer (SSL)
    Gmail likes port 465 but Apple default to all ports.
    Make sure your password is entered.
    Use the Connection doctor to test your settings. You should see green lights to show your receiving and sending settings are correct. Click on Show Details if you see a red light.

  • How does Mail decide which outgoing SMTP server to use?

    I have Mail setup with two accounts - one for home use and one for work.  Each has its own outgoing SMTP server.  My question: how does mail decide which outgoing server to use?  I don't want to mix work and home stuff.
    Specifically, what happens in these three scenarios?
    1) I compose a new mail.  Does it always use the first account's outgoing SMTP server or does Mail look at the recipient's domain and base its decision on that?
    2) I reply to a work email.  Is Mail smart enough to look at my domain or the sender's to know to use the work outgoing SMTP server?
    3) I reply to home email.  Is Mail smart enough to look at my domain or the sender's to know to use the home outgoing SMTP server?
    Any information is much appreciated.
    Tom

    Hi Juergen,
    Thanks for the suggestion - I had to "Customize" the viewable header to include the "From:" ("Von:") line to see who I was sending as.  As far as the "use this SMTP only" checkbox is concerned - they're checked on both my accounts - so I'm not sure how much of an impact that has.  To be honest, I thought this checkbox was meant to limit your outgoing mail (for that account) to this mail server only.  I thought that if it was not checked, Mail will try to send the mail via another SMTP server if the one for this account is not reachable.....after all, why else would Apple allow you to check both servers' "use this SMTP only" checkbox?
    But this is good enough for me - now I can see who i'ms ending as.
    Thanks,
    tom

  • Outgoing server password not retained

    I have configured my iPhone for 2 email accounts: gmail and OptOnline. According to my ISP (OptOnline), I must use their outgoing mail server. OK, no problem.
    I configured my outgoing server to be the OptOnline server, along with my username and password and I'm able to send email.
    The problem is that my password is not retained. So 10 minutes later, I cannot send email. When I look at the Advanced Mail settings, the Outgoing Server password field is blank. It should contain asterisks like the other password fields.
    Any ideas?

    You are not meant to see passwords.  Usually the Outgoing password is the same as the Incoming.

  • Mail.app mailbox selecting incorrect outgoing server

    I have never run into this issue before and I am racking my brain trying to figure out how to fix it.
    As of yesterday, my primary email account is using a secondary outgoing email server by default. The only way to prevent this is to manually select the primary email account after I open the email.
    For example:
    My mailboxes look like this (four accounts, all iMAP):
    One
    Two
    Three
    Four
    When I select "One", the new email window opens as if I have selected mailbox "Two". It's defualting to "Two". If I delete "Two's" outgoing smtp information, "One" will open as itself. If I open "Three" or "Four", they open as their own default mailboxes.
    In Mail preferences > composing, I have it selected to "Open as selected account". When I change it to "Open as 'One'", then mailbox "One" will open as "One". When I change it back to "Open as selected account" it goes back to opening mailbox "One" as mailbox "Two".
    All of my Account Settings in preferences are set up identically. They are 4 different iMap accounts using mail.smtp.com as their outgoing server with their own SSL and username/password authentication.
    I have googled the issue in every way I can think to word it and have found similar issues, but none of the fixes for those seem to solve my problem. Any help would be greatly appreciated.

    I have this same problem - and it is a big problem! Why can't I select the right mailbox for my email to come from any more either? Is someone from Apple looking at this?

  • Thunderbird will not send email through default, outgoing server.

    I have two outgoing email servers: Optomum (NY) and TWC (North Carolina). In North Carolina TWC worked perfect. Now I am in NY and changed the default setting for the outgoing server to Optomum. This is the error message I get, “Sending of message failed. The message could not be sent because the connection to SMTP server mail.twc.com timed out. Try again…” At first I thought that a change to the default outgoing server would not take effect until Thunderbird was shut down and restarted. That was not the case. Then I thought to reboot computer. Still NG. Although Optimum is set as default, Thunderbird still wants to send through TWC. Need fix.
    jk

    I think you mis understand the default. It is usaed when the one assigned to the account can not be determined.
    Tools menu (alt+T) account settings > select the account name and change to the appropriate SMTP server in the drop down list.

  • The e-mail message could not be sent. Make sure the outgoing e-mail settings for the server are configured correctly

    I have a 2 server SharePoint farm.
    All outgoing emails were working fine.
    I just restarted both servers and now after that none of the emails are being sent. I am using OOB publishing workflow and it shows message:
    The e-mail message could not be sent. Make sure the outgoing e-mail settings for the server are configured correctly.
    Even if I setup Alert on some list, it doesn't send email.
    I have checked that outgoing email setting in CA is defined and like I said it was working fine without problems but after restart it is showing error.
    What could be the cause of this and how to fix it?
    EDIT
    I removed outgoing mail server in CA, added again and restart IIS but still emails from OOB workflow is not being sent. But email from Alerts are being sent. Don't know what to do now.

    This is really weird, It works when an alert is set but workflows doesn't send emails... Can you create a simple 1 Step workflow in SPD to send an email when a specific field is set. See if this sends an email..
    AJ MCTS: SP 2010 Configuration MCSA: Windows 7 If you find this post useful kindly please mark it as an answer :) TY
    I created a test workflow which sends email to user and it is also not sending email. But I am getting email from SharePoint regarding "variation" page changes as well as alerts which I told above.

  • Mail trouble with outgoing mail server

    For weeks now (relatively recent), MAC mail will not send consistantly. When I choose my outgoing mail server in the preferences panel and check "use only this server", Mail often will not send my message. If I leave that outgoing server as "none", my first outgoing message of the day will prompt me to choose one, and then subsequent messages are sent without asking. Inconvenient at the least - something's not right.
    Any help?

    Thanks for response.
    I have deleted ALL accounts (to start fresh) but the unused outgoing servers 'refuse' to leave
    I want to delete them to keep things tidy, also I have issues with using alternate outgoing server (next issue), so trying to start from the beginning again, before attempting to address next issue.

  • Mail outgoing server choice not sticking

    I've got Mail set up to only use one outgoing server (or a default server), but it is not abiding by this and instead wants to default to my iCloud outgoing server. Does anyone know how to clear this issue and get things working correctly again? Also, the default server that I want to use (and was using just fine until this problem began) is for an Exchange account.
    Thanks

    Please follow these directions to delete the Mail "sandbox" folder.
    Back up all data.
    Triple-click the line below on this page to select it:
    ~/Library/Containers/com.apple.mail
    Right-click or control-click the highlighted line and select
    Services ▹ Reveal
    from the contextual menu.* A Finder window should open with a folder named "com.apple.mail" selected. If it does, move the selected folder — not just its contents — to the Desktop. Leave the Finder window open for now.
    Log out and log back in. Launch Mail and test. If the problem is resolved, you may have to recreate some of your Mail settings. You can then delete the folder you moved and close the Finder window. If you still have the problem, quit Mail again and put the folder back where it was, overwriting the one that may have been created in its place. Post your results.
    Caution: If you change any of the contents of the sandbox, but leave the folder itself in place, Mail may crash or not launch at all. Deleting the whole sandbox will cause it to be rebuilt automatically.
    *If you don't see the contextual menu item, copy the selected text to the Clipboard (command-C). In the Finder, select
    Go ▹ Go to Folder...
    from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return.

  • Can I use an alternate outgoing server in mail on ipad2?

    I would like to use the gmail server gmail as my primary outgoing server rather than my me.com account. I can't seem to turn off the primary server it only allows me to add an additional sever as a secondary or back up.  Thoughts?
    Basically I want my reply emails to show as from my gmail account.

    yes you certainly can. and by searching those keywords on google you'll find very detailed step by step setup guides.
    but i recommend you using a third party app instead of the apple Mail for one big reason:
    if you use Mail to send messages, your sent mail will not be stored under your gmail server, meaning, as you go on to the actual Gmail webpage, you wont be able to find the messages you sent from apple's Mail app.. if you have been using Gmail as your primary email database, i highly recommend you not to use the default Mail app.. I only use apple Mail to download attachments to iphone/ipad and open/save them with different apps (such as Phone Drive, Downloads..etc) which have the ability to open different file formats and have a file manager system.

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