Mail and IMAP, random problem
I am using Mail.app to connect to an IMAP account. The IMAP account is working fine.
Yesterday morning I started a draft, then quit Mail without saving the draft. Last night I opened Mail and it just gave me the "beach ball" continuously until I force-quit the application.
Since then I have rebooted and tried again but to no avail. Is there a way to reset Mail.app or get it to abandon whatever it is doing in the background? I have a feeling that it is tied to my not saving of the draft and just quitting but I'm not sure.
Any ideas would be greatly appreciated!
Thanks!
Verify/repair the startup disk (not just permissions), as described here:
The Repair functions of Disk Utility: what's it all about?
Go to Apple Menu > System Preferences > Network, choose Network Port Configurations from the Show popup menu, and make sure that the configuration used to connect to Internet appears at the top of the list.
Finally, try launching Mail under the following conditions (you may need to force quit it first if it’s running) and post back with your observations:
1. Holding the Shift key down until the main window appears.
2. With no Internet connection.
Similar Messages
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Mail and IMAP driving me mad! Is there a setup guide anywhere???
I am attempting to move over to using Apple's 'Mail' as an e-mail client instead of Microsoft Entourage, this is to start using the iCal and Address book apps as much as anything else, also starting to sync my Palm to these apps as well, perhapps to be ready for the iPhone!!
Mail seems to be a very confusing programme - and I've been using e-mail for more years than I can remember. It reminds me of trying to use Word - too helpful for its own good!
My old workflow: I am used to using POP accounts with Entourage. In the advanced tab on the account section I could click a checkbox to:
"alow on-line access (show account in folder list)"
This let me check and delete spam and large e-mails before downloading them to the local computer. Very simple and quick to use, Apple-L would update the folder view and then Apple-K to download the e-mails I wanted to my local computer
I can't find an equivalent in Mail so I guess I have to use an IMAP account. My ISP does provide this service - when I'm away from my regular e-mail computer I can use a web interface to acces my e-mail from anywhere.
So I start configuring my Mail accounts to use IMAP. What is very confusing is where do I actually 'see' the contents of various folders on the server and how these relate to the folders on the local Mac.
I think I have figured out that the drawer type folders at the top of the screen - ie Inbox - point at the inbox on the server and the black @ things towards the bottom show any other folders on the server, such as sent, etc. I've played around with creating and deleting new folders br right clicking on the @ icons and they do appear on the server when I check them via a web browser.
What is not clear at all is how to manage e-mail I want to move from the server to archive or store tham on my local machine. Clicking on GET mail doesn't seem to do anything. I can drag and drop mail from the server folders to a local folder and it then looks like it has been moved, ie it 'disappears' from the Inbox folder. However - when I check the server through a web interface the e-mails are still there...! Meaning they would build up over time and I'd have to delete them via web access which seems crazy to me.
There seems to be absolutely no help to be found from within Apple Help, so can anyone throw me a lifeline, or should I just go back to using Entourage?
At least Entourage alows you to use the cursor keys to move up and down sub-folders...I'm not sure how you consider Entourage or any other email client that you have used less confusing than Mail but the layout in the mailboxes drawer for an IMAP type account is similar between Mail and Entourage and the behavior with an IMAP type account is identical with all email clients. The only exception between Mail and Entourage in this regard is the location of the account's Inbox mailbox.
With Mail, the Inbox mailbox for all accounts regardless the account type is located under Inbox in the mailboxes drawer.
This let me check and delete spam and large e-mails before
downloading them to the local computer. Very simple and quick
to use, Apple-L would update the folder view and then Apple-K
to download the e-mails I wanted to my local computer
There is something similar with Tiger Mail. Select Command-I. If you are accessing multiple accounts with Mail, select the POP account via the Account selection.
Under the Messages on Server tab at Show Messages, select All messages on POP server.
This reveals From, Subject, Date and Size only for all messages on the server. You can select a message or messages and then Remove from Server.
An IMAP type account will not help in this regard since the account's Inbox mailbox is synchronized with the server. Messages aren't received in the way messages are downloaded with a POP type account.
My ISP does provide this service - when I'm away from my
regular e-mail computer I can use a web interface to acces
my e-mail from anywhere.
I'm sure your ISP provides the same with a POP type account but you cannot keep messages sent via webmail access or any other server stored messages besides received messages synchronized with the email client used to access the account.
So I start configuring my Mail accounts to use IMAP. What is very
confusing is where I can actually 'see' the various folder on the server
and how these relate to the folders on the local Mac.
As provided, the account's Inbox mailbox is located under Inbox in the mailboxes drawer which cannot be changed. All server stored mailboxes are located under the IMAP account's icon in the mailboxes drawer which is identical to Entourage.
Clicking on GET mail doesn't seem to do anything.
Clicking on Get Mail is no different for any other account type. Selecting Get Mail checks the incoming mail server for new messages. Selecting Inbox or the account's Inbox mailbox under Inbox in the mailboxes drawer also
synchronizes with the server (for the account's Inbox mailbox only) with an IMAP type account.
I can drag and drop mail from the server folders to a local folder
and it then looks like it has been moved, ie it 'disappears' from
the Inbox folder. However - when I check the server through a
web interface the e-mails are still there...! Meaning they would
build up over time and I'd have to delete them via web access
which seems crazy to me.
Transferring messages from the account's Inbox mailbox or from any other server stored mailbox to an "On My Mac" location mailbox which is stored locally on the hard drive stores the transferred messages locally on the hard drive and removes the messages from the server at the same time but there is a delay with the actual removal from the server process. If you want this to be instant, you can take the account offline and back online and the same occurs when quitting and relaunching Mail. When launching Mail when connected to the internet, all server stored messages/mailboxes are synchronized with the server and the same for when taking the account offline and online.
If you want to keep a copy of a message on the server and stored on the hard drive, you can select a message and use the Copy To command instead of the Move To command or dragging messages from a server stored mailbox to a mailbox stored locally on the hard drive. -
Gmail: 'Send Mail As' IMAP, SMTP problems
Hello,
Here's the background:
I have a work email address that's automatically forwarded to my gmail account. I have it setup through Gmail to use my works outgoing SMTP server so whenever I send an email through my Gmail account it appears to be coming from my work account. It works fine.
It does not work on the Iphone. I have tried setting up Gmail through exchange, through the normal Gmail setup and inputting manually through the IMAP setup. In all 3 occasions my Gmail email address appears on outbound email and not my work email.
My last effort was to input a new IMAP account into the Iphone using my works email address, Gmails incoming IMAP server and my works outgoing SMTP server. All with SSL and different usernames/passwords.
Theoretically it should've worked. And it did, sort of.
I was able to download the Inbox from Gmail with no problems. And, I was able to send email with the above configuration but the emails just vanished. The never reached their intended destination.
My works email is setup using Godaddy's server smtpout.secureserver.net. All usernames, passwords, ports etc... are correctly entered.
Any suggestions?thnx for replying but the problem is that it does not show the emailadress that i chose to send from. When i click on the full name in "Sent Mail" it shows my primary email.
I want to see the emailadress i chose so i can check if I emailed with the correct address.
Lets say my primary email is: [email protected] and my secondary [email protected]
When i use [email protected] to send from it wont show this address in "Sent", it shows "From: My name" when i click on my name it shows [email protected] and not [email protected]
It did send it from [email protected] tho because when i log-in in webmail with [email protected] i see the email in "Sent Mail". And the inbox i sent the email to does see the emailadress i chose and the full name i use in Mail.app.
Idk if its possible to change this?
else i just have to stay using webmail if i want to use an other email to mail from. -
Didn't know where to put this so I put in Leopard and Mail...
I'm using a MacBook Air running 10.5.3 and a friend of mine is using a Powerbook 1.5 GH running 10.4.latest. The mbAir track pad is set up as: Tap to Click, Dragging, Two Finger > Secondary Click, Scroll (Pinch open & close Rotate), Screen Zoom, 3 fingers > Swipe to Navigate. The powerbook is very similar but since it doesn't have the iPhone type touch pad like the Air, it's not quite the same set up.
We were talking the other day and realized that we are having the same problem: whenever we are in Mac's Mail program and we are typing, all of a sudden we find ourselves on another line somewhere in the text that we have just written. Some of the text that was just type may have also been deleted. We both find that we can't figure out how it is happening.
The only thing I know is she (with the Powerbook) didn't have this problem until I turned on some of the other features of the touch pad, such as Tap to Click and Secondary Click, etc..
Has anyone had this happen to them?
Does anyone have any idea what is happening?
Any ideas are appreciated.
Thanks,
JimYes, I am having this problem. Here's more detail:
In Mail:
I can type into Mail's To: (or CC: or BCC:) field one address that is in the address book; the auto-complete works, and when I press Return or comma to auto-complete and start entering another recipient, everything I type thereafter is cumulatively reproduced. It looks like this, for example:
(Babbette Duck)MMaMarMarkMarkSMarkScMarkScuMarkScupMarkScuppMarkScuppeMarkScupper (...etc.)
The name above in parens ( ) represents the successfully entered e-mail address. Everything after it is what happens (I selected and pasted it right from Mail) when I then try to type another name. As I type letters, something takes each letter I type, repeats it and every subsequent letter I've typed, and adds the new letter I type. Every character key, plus Delete, Return, and Shift, and the arrow keys, results in the reentering of the previous typing as illustrated above. Only the modifier keys Control, Option, and Command, the F keys, and the sound volume keys, are unaffected (and modifier+character combinations).
Trying to edit a name in Address Book (which I hadn't done before reading your post) results in the same phenomenon.
Then there's a weird thing: If I then select all the text in the To: field, using either mouse or Command-A, and delete using the 2nd-row Delete key, everything is deleted BUT then the name I was trying to type in appears, correctly typed. So somehow it is registering correctly, but it's as if the system is, after one entry in the To: field or any typing into an Address edit field, using any subsequent keys as select/copy/paste of everything that is typed before it.
And Console is now showing anything at all, let alone an error.
Message was edited by: DStewart -
Mail and ical randomly change internal server settings for exchange account
Ever since upgrading to Lion, I randomly find that my exchange mail account, my exchange calendar account and my exchange address book go offline. When I look at the settings, I find that the internal server settings have been changed from the correct address to the word "sites". Cannot figure this one out. I have deleted and added the accounts numerous times. Cannot find any error messages.
Just wondering if anyone else has every experienced this.
DebbieThe last OSX update 10.8.1 fix it, uncheck Server Autodiscovery and it work perfect
-
Mail and address book problems after updating to snow leopard
Hello, I recently installed snow leopard on a an imac running os10.2. The installation process stalled and I called Apple and spoke to someone who had me shut down the machine and start again. The second attempt worked but when I first opened Mail there were no messages all mailboxes were empty and I was unable to send messages. I tried "rebuild" and nothing happened at first but on a later restart the messages finally showed up and the program worked normally. OK. But now I find that of my hundreds of contacts in "Address Book" only a few of them remain. "Address Book" doesn't have a rebuild command. "Help" says to look for the particular folder from the old system and copy it to the new but I can only locate that folder in the new system. None of the old system is there, and why should it be? I wouldn't want the old system software taking up all that space when it isn't needed.
Does anyone know how I might recover those contacts?
thank you for your kind attention,
JulianHi,
I'm sorry that number was from memory. I checked the disk that came with the computer and I find that it was version 10.4.1
Thanks for your interest.
Julian -
Apple Mail and GoogleMail via IMAP
Disclaimer: Apple does not necessarily endorse any suggestions, solutions, or third-party software products that may be mentioned in the topic below. Apple encourages you to first seek a solution at Apple Support. The following links are provided as is, with no guarantee of the effectiveness or reliability of the information. Apple does not guarantee that these links will be maintained or functional at any given time. Use the information below at your own discretion.
_*Apple Mail and GoogleMail via IMAP*_
As posts concerning the setup of Apple Mail for GoogleMail IMAP access become more frequent on Apple Discussions, I decided to collect some of the most asked-for info in one place. The following hints are intended to provide enough info for anyone who wants to get started with Google Mail IMAP and Mail.app.
As you might have noticed already, GoogleMail behaves differently from other IMAP accounts in some respects. One of the underlying reasons is its use of labels instead of folders (i.e. instead of moving messages to different folders – like e.g. Private and Work – in order to establish some order, rather there are labels tagged to the messages). Because of this a particular setup of Apple’s Mail client is required.
*Activating IMAP for Google Mail*
If you haven’t activated access via IMAP for Google Mail already, follow the instructions given by Google [here|http://mail.google.com/support/bin/answer.py?answer=77695&topic=13294]. It boils down to this:
1) Sign in to Gmail.
2) Click "Settings" at the top of any Gmail page,
3) click "Forwarding and POP/IMAP",
4) select "Enable IMAP".
5) Click "Save Changes".
*Creating a new account in Apple Mail*
To add a Google Mail IMAP account in Mail.app, go to File > Add Account. A wizard will open which prompts you to insert your Name, the eMail-address of the new account and the password. Don’t use the option for automatic configuration if it’s available. Info on what to type into the different fields can be obtained from Google [here|http://mail.google.com/support/bin/answer.py?answer=78799&topic=12814]. The most important are:
1) Incoming Server: imap.gmail.com, port 993 (using SSL)
2) Outgoing Server: smtp.gmail.com, port 465 or 587 (using SSL)
3) Your account name is your full email address including "@gmail.com" (without the quotation marks)
*Configuring the Google Mail account in Apple Mail*
After you have added your Google Mail IMAP account to Mail.app, you’ll find a section for Google Mail in Mail.app’s sidebar with subfolders like "All Mail" (which has in turn several subfolders) and folders for each label you created with GoogleMail. Now you have to configure the account properly. Despite what [Google recommends|http://mail.google.com/support/bin/answer.py?answer=78892&topic=1281 4], I found the following settings to work best for me.
In the sidebar, navigate to the subfolders Trash/Sent/Drafts/Junk of "Google Mail" (the one with the white folder icon instead of a blue one) in turn and go to "Mailbox" menu > "Use this mailbox for..." > Trash/Sent/Drafts/Junk respectively. Afterwards these folders show up as subfolders to the main Trash/Sent/Drafts/Junk folders in the sidebar (and at the same time disappear from the GMail section). Among others this step is necessary because of Google Mail’s implementation of labels. E.g., as Google states [here|http://mail.google.com/support/bin/answer.py?answer=78892&topic=12814]:
Messages that are deleted from an IMAP folder (...) only have that label removed and still exist in All Mail
So if you want to delete a message you have to set the option to "Use this mailbox for… Trash" as described above. Same applies to sent messages etc.
Furthermore, make sure every checkbox in Mail's Preferences > Accounts > GoogleMail > Behavior is checked . (Some will already and automatically be checked when you apply the option "Use this mailbox for..." as described above).
*Some basic troubleshooting tips*
1) If your counter for unread messages in Mail.app doesn’t refresh properly, go to "Mailbox" menu > "Sync all accounts".
2) If you have set up a Smart Mailbox in Mail e.g. for unread messages and every unread message of Google Mail shows up twice, then add the criterion "Message is not in mailbox" > "All Mail", and set the requirement for messages to comply with ALL conditions (instead of ANY). This is necessary because of every message there is a copy stored in All Mail.
I hope these info will be regarded as helpful by anyone who tries to get started with Google Mail and experiences some problems on the way.
The links given were accessible as of September, 3rd, 2008. The setup was tested on a MacBook with OS X 10.5.4 Leopard and Mail 3.4 (928/928.1).
Good computing.
floba
(Note: the above given hints are personal suggestions and I don’t assume liability for any disorders that might occur after applying the described steps.)
Do you want to provide feedback on this User Contributed Tip or contribute your own? If you have achieved Level 2 status, visit the User Tips Library Contributions forum for more information.Disclaimer: Apple does not necessarily endorse any suggestions, solutions, or third-party software products that may be mentioned in the topic below. Apple encourages you to first seek a solution at Apple Support. The following links are provided as is, with no guarantee of the effectiveness or reliability of the information. Apple does not guarantee that these links will be maintained or functional at any given time. Use the information below at your own discretion.
_*Apple Mail and GoogleMail via IMAP*_
As posts concerning the setup of Apple Mail for GoogleMail IMAP access become more frequent on Apple Discussions, I decided to collect some of the most asked-for info in one place. The following hints are intended to provide enough info for anyone who wants to get started with Google Mail IMAP and Mail.app.
As you might have noticed already, GoogleMail behaves differently from other IMAP accounts in some respects. One of the underlying reasons is its use of labels instead of folders (i.e. instead of moving messages to different folders – like e.g. Private and Work – in order to establish some order, rather there are labels tagged to the messages). Because of this a particular setup of Apple’s Mail client is required.
*Activating IMAP for Google Mail*
If you haven’t activated access via IMAP for Google Mail already, follow the instructions given by Google [here|http://mail.google.com/support/bin/answer.py?answer=77695&topic=13294]. It boils down to this:
1) Sign in to Gmail.
2) Click "Settings" at the top of any Gmail page,
3) click "Forwarding and POP/IMAP",
4) select "Enable IMAP".
5) Click "Save Changes".
*Creating a new account in Apple Mail*
To add a Google Mail IMAP account in Mail.app, go to File > Add Account. A wizard will open which prompts you to insert your Name, the eMail-address of the new account and the password. Don’t use the option for automatic configuration if it’s available. Info on what to type into the different fields can be obtained from Google [here|http://mail.google.com/support/bin/answer.py?answer=78799&topic=12814]. The most important are:
1) Incoming Server: imap.gmail.com, port 993 (using SSL)
2) Outgoing Server: smtp.gmail.com, port 465 or 587 (using SSL)
3) Your account name is your full email address including "@gmail.com" (without the quotation marks)
*Configuring the Google Mail account in Apple Mail*
After you have added your Google Mail IMAP account to Mail.app, you’ll find a section for Google Mail in Mail.app’s sidebar with subfolders like "All Mail" (which has in turn several subfolders) and folders for each label you created with GoogleMail. Now you have to configure the account properly. Despite what [Google recommends|http://mail.google.com/support/bin/answer.py?answer=78892&topic=1281 4], I found the following settings to work best for me.
In the sidebar, navigate to the subfolders Trash/Sent/Drafts/Junk of "Google Mail" (the one with the white folder icon instead of a blue one) in turn and go to "Mailbox" menu > "Use this mailbox for..." > Trash/Sent/Drafts/Junk respectively. Afterwards these folders show up as subfolders to the main Trash/Sent/Drafts/Junk folders in the sidebar (and at the same time disappear from the GMail section). Among others this step is necessary because of Google Mail’s implementation of labels. E.g., as Google states [here|http://mail.google.com/support/bin/answer.py?answer=78892&topic=12814]:
Messages that are deleted from an IMAP folder (...) only have that label removed and still exist in All Mail
So if you want to delete a message you have to set the option to "Use this mailbox for… Trash" as described above. Same applies to sent messages etc.
Furthermore, make sure every checkbox in Mail's Preferences > Accounts > GoogleMail > Behavior is checked . (Some will already and automatically be checked when you apply the option "Use this mailbox for..." as described above).
*Some basic troubleshooting tips*
1) If your counter for unread messages in Mail.app doesn’t refresh properly, go to "Mailbox" menu > "Sync all accounts".
2) If you have set up a Smart Mailbox in Mail e.g. for unread messages and every unread message of Google Mail shows up twice, then add the criterion "Message is not in mailbox" > "All Mail", and set the requirement for messages to comply with ALL conditions (instead of ANY). This is necessary because of every message there is a copy stored in All Mail.
I hope these info will be regarded as helpful by anyone who tries to get started with Google Mail and experiences some problems on the way.
The links given were accessible as of September, 3rd, 2008. The setup was tested on a MacBook with OS X 10.5.4 Leopard and Mail 3.4 (928/928.1).
Good computing.
floba
(Note: the above given hints are personal suggestions and I don’t assume liability for any disorders that might occur after applying the described steps.)
Do you want to provide feedback on this User Contributed Tip or contribute your own? If you have achieved Level 2 status, visit the User Tips Library Contributions forum for more information. -
Mail and Go Daddy NOT sending mail
RE: Mail and Go Daddy.
Hi peeps - I've just picked up my shiny new 13" MacBook Pro and am loving the experience. How awesome is the new trackpad??!!
Sadly I'm now at a complete loss. My Mail account (using a godaddy email account) stopped sending messages randomly at about 2pm yesterday.
Any ideas? I've tried almost every combo of smtp port numbers using 25, 110, 80, 465, 587 witrh and without ssl....
Please help!sebisdigital,
Congrats on the new MacBook Pro!
If you were able to send emails from Mail and it randomly stopped sending, you may have used all of your available daily SMTP relays. You can find more information about SMTP relays at http://fwd4.me/9b9. Once the daily SMTP relay limit resets, you would again be able to send emails from Mail. You can also use GoDaddy.com's Web-Based Email to send emails while you are waiting for the relays to reset.
If you continue to not be able to send emails from Mail, I suggest verifying all of your settings. You can find instructions for setting up your Apple Mail with GoDaddy.com's email services at http://fwd4.me/9yO. -
Mail 3.2, Gmail and iPhone POP and IMAP Problems
This is a Mail problem but I am pretty sure it has something to do with the iphone as well....
Here's the deal:
Up until a week ago I used this setup:
1. My gmail account has had pop and imap enabled for all mail and it kept the email on the server
2. My mail client on my MBP C2duo on Leopard 10.5.2 was setup to retrieve email from gmail using pop
3. My 1.1.1 iPhone was setup to retrieve email from gmail using pop as well
4. Gmail account was being also synchronised between MBP and iphone through the appropriate tab in itunes.
RESULT: mail would pop to both clients as new mail and I would have to mark it as read in each client. I like that cause there are certain messages I read on my MBP and some others on my iphone.
About a week ago I upgraded my iphone to 1.1.3 and that's when the problems started:
a) It appears that the iphone is now setup to gmail's IMAP by default. So I delete the account and create one manually to work as pop
1. So now I have an iphone setup to retrieve with pop.
2. My MAil client on the MBP is still set to pop
3. Gmail settings remain untouched
PROBLEM: Everything is setup as pop but acts as IMAP ?!!?!
Whichever client gets an email message first that message will not appear on the other client.
Basically if my iphone catches an emai while my MBP is asleep i'll never get it in my inbox on the MBP and vice versa
Please help me out... It's the first time an Apple product makes me feel like a good ol windows user again
FAILED SOLUTIONS:
1. I tried deleting the iphone account and creating it from scratch making sure it's setup correctly
2. I tried disabling IMAP from gmail's settings
3. I tried disabling and re-enabling pop from gmail's settings
4. I tried using gmail's recent mode that forces a download of all recent (30 days) mail
5. I have repaired permissions, rebooted etc etc
Nothing changed
I have now deleted the gmail account from the MBP, re-created it and await while it re-downloads al 6000 messages before I try re-creating the account on the iphone but sth tells me it wont change anything.
Sorry for the extreme length of this post. Any help would be appreciatedBut I'm not using IMAP. I never used IMAP and I do not want to use IMAP. The reason being that I know all about the problems you speak of.
I just can't get POP working as it did before the 1.1.3 update. It's really frustrating -
Problems with Mail and Outlook after IMAP attempt.
I tried to set up an IMAP on Mail on my MacBook Pro, so I could have my Outlook Web Access emails relayed through my mac. I got it to where I could receive email on Mail from my OWA account, but could not send. (had something to do with not having the proper outgoing web server name.) So I just wanted to scrap the whole plan. I deleted my OWA account from Mail and it currently shows nothing there. However, now my OWA account isn't working properly. It will send emails just fine, but will not receive them. I think those messages are still being routed to Mail somehow.
Please Help, I need my OWA account for work. Thank YouI have followed the steps outlined to uninstall Office 2011, but when I try to reinstall the software I get an "installation failure" error. I'm still in limbo without access to necessary applications.
I've been reading the Microsoft forum for Office 2011 for Mac but haven't found anything helpful yet.
Thanks for any other suggestions you might have. -
IMAP Mail and syncing with Server
So I would like to convert from POP mail to IMAP. I have created a new account in Mail and so far I have been able to receive emails no problem. The issue is that sent emails are not being saved and I cannot save drafts. I can send emails fine but I do not have any copies of them. It seems as though mail is having trouble communicating with my server. The option to save sent and drafts IS selected. After speaking to my hosting provider, the issue seemed to be in the PORT on the Advanced tab. It was set by deafult to 143. they suggested I change the port to 110 which is what they support. When I do that and then subsequently send an email, I get a SENT EMAIL folder under the SENT folder in MAIL. Same with drafts and I am able to send emails, but NOW I can;t receive them. They are being delivered to my server as I checked throught my web portal, but Mail wont bring them down.
the whole reason I am switching to IMAP is so that I can sink RECIEVED, SENT and DRAFT emails between my two computers.
Any ideas please?the issue seemed to be in the PORT on the Advanced tab.
It was set by deafult to 143. they suggested I change
the port to 110 which is what they support.
Well, if you did that, then it should be no surprise that you cannot receive mail now. Change the port back to 143, which is what should be used for an IMAP account. Port 110 is for POP.
After changing the port back to 143, which mailboxes related to the IMAP account do you see in Mail? Where/how do you see them? Do you see a Sent Messages and/or a Drafts mailbox with a generic folder icon (i.e. other than the standard Sent and Drafts mailboxes) anywhere in the mailboxes list in Mail? Do mailboxes on the server appear as subfolders of the account's Inbox? -
I have an IMAP email account (with fastmail) that I use with Apple Mail (Version 3.5 (929.4/929.2)), and Mail has been creating (and recreating) an 'Apple Mail To Do' folder in my folder list.
http://problems.physci.sent.com/imapscreenshot
http://problems.physci.sent.com/mailscreenshot.png
I deleted the folder from my IMAP web-account, and when I quit and reopen Mail, all is well at both Mail.app and my IMAP web-account. No folders/subfolders in IMAP.
But that is only until the next time I reopen Mail. The next time I reopen Mail, Mail recreates a new copy of the "Apple Mail To Do" folder, but now nested within two "Inbox" folders (on my IMAP account). In attempt to solve this, I've tried various settings and changes and in so doing, I've tried to delete the folder(s), but all attempts were to no avail. Each time Mail reopens, the "Apple Mail To Do" keeps getting created and nested inside two, three, four, five, six, and more "Inbox" folders.
http://problems.physci.sent.com/imapscreenshot
Changing the preference settings in Mail to store Notes and To Do's "on my mac" has no influence on these happenings. My IMAP Path Prefix preferences is set to: INBOX. I'm afraid to change it to anything else because the last time I did that, Mail froze up my Inbox, automatically moved emails to unintended folders, and gave me an annoying pop-up every single time I opened Mail, asking me if I wanted to change my IMAP path preferences.
I also noticed that when an Apple Mail To Do is created, I lose the unread mail count of my Inbox.
http://problems.physci.sent.com/InboxUnreadCount
But my dock unread count is accurate.
http://problems.physci.sent.com/DockUnreadCount
I would love to use Apple Mail To Do, and I think for its integrated functionality (to be able to select a sentence in a particular email and make a To Do), it requires a folder in my IMAP email account. I don't know why it creates nested folders, but more importantly I'm just not sure how to go about resolving this. Any advice would be greatly appreciated.In case someone else finds themselves in the same spot as I was, a fastmail pro (Rob) found a solution for this that works quite well. It's a long winded one, and I unfortunately don't quite have the time to go into all the details here, but it involves leaving the IMAP path prefix as "blank", and using alternate namespace IMAP ports. Rob has this detailed out in his blog at:
http://blog.fastmail.fm/2008/08/11/alternate-namespace-imap-port-may-help-outloo k-ol-express-apple-mail-and-bis-users/
and
http://blog.fastmail.fm/2008/08/28/proxy-servers-for-alternate-imap-port-may-be- useful-for-blackberry-bis-users/
For those that are not familiar with fastmail, imho, it is the way to go for professional imap emails. Lightning fast, 'customizable-galore', extremely reliable, and with an excellent support team. But more importantly they are very mac friendly, and works like awesome with Mac OS X Mail. For example, we have business email accounts hosted at fastmail, and I can share a designated "folder" of emails with 2 (or more) business partners, so much so that if one of us clicks an email, it comes up as being 'read' on all of our accounts, and with many many more functions. Really cool. Works well with family accounts (1, 2 or more users), and is simply customizable like crazy.
http://www.fastmail.fm/
They also have an awesome beta web-interface with heavy keyboard shortcuts, and they keep enhancing on it, increasing capability, efficiency and functions.
Beta: http://www.fastmail.fm/beta
Wow, I feel like a fastmail sales rep, heh?
Anyway just wanted to post an update, that's all. Didn't mean to go on a tangent there. -
With the iPhone coming to Verizon soon, I'd like to move back to Apple Mail from Gmail, but still want to keep Gmail as my source because my domain is setup with Google Apps but mostly because of the unparalleled spam filtering Gmail has. My problem is that even though I've configured Apple Mail exactly as Google recommends (shown below), I still have some issues.
From the Mail menu, click Preferences > *Accounts > Mailbox Behaviors*
Drafts:
Store draft messages on the server > *do NOT check*
Sent:
Store sent messages on the server > *do NOT check*
Junk:
Store junk messages on the server > checked
Delete junk messages when > Never
Trash:
Move deleted messages to the Trash mailbox > *do NOT check*
Store deleted messages on the server > *do NOT check*
I want to have true IMAP functionality here, but I'm not getting it. Sent messages work fine...if I send a message, it shows up in Apple Mail in the Sent folder and when I go to Gmail it is also in the Sent folder. BUT...when I delete a message in Apple Mail it goes to the Gmail *All Mail* folder (in Apple Mail and Gmail) and never shows up in the Gmail Trash on either Apple Mail or Gmail...where it should. I've tried changing the settings under *Apple Mail > Trash* but that doesn't fix the problem.
I realize some of you might be inclined to say "It's Google problem...ask there" but I'm hoping a Gmail user here might have had this same issue before. Even as a dedicated Apple person for many years, I still can't give up Gmail and their spam filtering that Apple Mail can't come close to. Thanks for any suggestions.Thanks, Andy. I should have posted a closure statement on this thread as I finally figured everything out. The most frustrating thing is Google's own advice at http://mail.google.com/support/bin/answer.py?answer=78892# couldn't further from correct. After many hours of experimenting with settings, I finally came up with the correct ones. In fact, I'm in the process of writing an article about it since there is simply no definitive guidance on the web that I've been able to find in the time I've searched.
Your comments are on target...everything on the *Behaviors Tab* needs to be checked (excepts Notes) and the *Delete when* settings must be set to Never. But there are a few other things that must be done, including some changes on Gmail Settings before Mail and Gmail will be perfectly synchronous. I'll post the entire solution on this forum when I finish the graphics. -
Using Mail with both pop and imap accounts
I have a Q to better understand how the Mail app. works in Lion so there is better coordination among my devices and mail = I'd like to lay out how it is now set up and see whether or not I'm right about how to handle them - and how to do things better.
1. I have a .mac account and no problems with it = if I read and delete on iPhone it deletes off iPad and computer fine.
2. I have an email account that is an IMAP account but at another host [I use Mail to get email from it] - so what I think happens is that it's sort of the same thing but operating on that other host as an IMAP so that the same thing happens more or less - email comes in on all 3 devices and when I delete from one it deletes from others = but maybe not as fast because it's going thru the Mail intermediary. My need/wish is to use one email program [Mail] to get all my mail and that's why this and others all go thru Mail.
3. I have a 3rd account that is a POP account and can't be made IMAP because of the nature of the plan/host - in that I've noticed that I'll have 100 messages on my main computer and delete 75 of them but the 100 are still left on the iPhone and iPad = so far I don't do much about it but I hope/assume I'm right to think that if I know I've read and dealt with the 100 messages that if I want to I can just delete them all quickly off the iPhone or iPad...I'm not sure how to handle a Pop account to minimize all the hassle.
Does this seem like the right way to go or is there a better way to manage these 3 diff. accounts ??? I noticed some of the problem when I checked Mail on my iPad and saw there were loads of old emails 'unread' on it that I had dealt with on my computer so I knew things were out of whack.
Last thought = I do go to Synchronize all Accounts from time to time but really don't notice it makes a difference but maybe I don't understand tht either.
thanks muchOkay, it just fixed itself without me doing anything, or even quitting the program again. It still seems like a bug.
Andy -
Inbox empty in Mail 3 after 10.5.2 update and IMAP prefix "fix"
After updating to 10.5.2, Mail detected an "error" in my IMAP configuration and asked me if I wanted to "fix" it by changing the prefix (or root or some such) to "INBOX". Since I assumed it knew what it was talking about, I said yes. It completely changed the structure of the folder list, and apparently this caused Mail to have re-download ALL the messages. It did this for about a day, with only new messages in my root Inbox appearing in the count for "new" messages. However, I could not access any of the messages of the Inbox, and STILL cannot three days later, even though all messages have apparently been downloaded. The messages are still there in the Inbox because I can see them from my Treo 755p IMAP mail client, as well as from the webmail interface for my email (www.fastmail.fm), but I cannot see them from Mail anymore; Inbox just appears as a blank mailbox. All the other folders are synced and have mail in them; there is no more downloading, and forcing a sync of the account does not download the 150+ messages I still have in my Inbox.
I do know that Mail has access to the Inbox, because while trying to force it download the messages I accidentally clicked on "Note" in the toolbar, and when I logged into my mail account from the webmail interface I saw a deleted message with the subject "New Note". (Fastmail shows deleted messages that have not been purged, by default). So, clearly Mail has write-access to the Inbox, but it's refusing to show me any of the existing messages in there, including several unread messages.I have the feeling, that I found it. Here is what I did.
1. close Mail.App
2. turn off syncing in .Mac of mail accounts (not sure what its role is in this problem)
3. in the fastmail web interface, delete all "ghost" folders under that strange INBOX folder (moved messages first in correct folders); this folder suddenly appeared (I use web mail regularly, and I never noticed it before). I think apple mail created these somehow. "INBOX" disappeared when I finished deleting its childs.
4. Delete all files in ~/Library/Mail (except for the MessageRules.plist file, if you have one. Saves recreating your mail rules :o)
5. Then delete(!) the com.apple.mail.plist file in ~/Library/Preferences (it seems to use .mac to "remember" some of my email settings... my .mac account still existed when starting the mail.app, and while adding fastmail, it knew some of the info right away)
6. start up Mail and add fastmail
7. when/after syncing... click on each of the important mailboxes, and thru menu Mailbox | Use This Mailbox For denote what the box stands for (Sent, Trash, Junk, etc.)
Now, it seems to work. I haven't seen the "Change mailbox prefix" dialog, and my Inbox, Sent, Drafts, and Trash are neatly grouped by AppleMail.
Wow! It only took a couple of weeks !@#!#$@#!%@%^$^
Some observations:
1.Apparently there is something not standard about fastmail, and the IMAP settings, because the troubles I found on the net only seem to be fastmail related. Still, I find it strange that it causes problems.
2. I don't know, if I should turn on .mac syncing of my mail accounts again... I'm not sure what will happen.
3. Looking in Mail preferences... the prefix is INBOX (all caps); well, it works, so I'm not going to touch it. :P
Hope it helps!!
Melle
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