Mail Form In Campaign

Hi,
We are using CRM 7.0 (Marketing module).
I have created Attribute Context for Mail Forms in the IMG and it is also appearing in the Web UI.
Nothing is appearing in Attributes when I'm selecting "Insert Attributes".
Could anyone provide me the configuration steps for creating Mail Form?
Reply awaited.
Regards,
Sri...
Edited by: Srinath Devarshetty on Jun 25, 2010 12:06 PM

Hi Srinivas,
I want to give some customer attributes to make the users able to insert them when they create mail forms.
For example, I would like to proved the attributes like Current Service ticket ID, current IBSE reference etc.
I read in SAP help and created a structure in SE11. then created attribute context ZSERVICE and added the created structure to it.
But in WEB UI, when i am creating mail from and click on attribute button, I do not see ZSERVICE in the attribute category drop down. It always contains only following 5 option
1, Business Partner
2. Campaign
3. System
4.Marketing attributes
5.Additional attributes ( this has no attributes in it )
Could you please advice me on how to get custom attributes on mail forms ? I will be very much grateful to you as i am struggling a lot from last few days for this.
Also, My requirement is nothing related to marketing or campaign management. This is generic to give all IC AGENT some custom attributes to add when they create mail forms as per their needs.
Please advice.
Thanks & Regards,
Suchita

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Hi,
Check if below helps you (Maintain Attribute Contexts for Mail Forms)
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