Mail not in SAP inbox.

Hi Gurus,
I am new to workflow.. I have created a workflow from one of the examples of User Decision and SendMail.
After i recive the work item .. i have three options: Approve, reject and cancel.
when i click aprrove ior reject, i am supposed to recieve mail in my sap inbox..
But i am unable to see the same/get the same..
Can neone tell me if some settings need to be in place..?
Best Regards,
Navin Fernandes.

Please check the setting in SWU3...
there Maintain Runtime Environment should be maraked as Green tick mark...
If not...please do the Perform Automatic customizing...by clicking the second icon at the top....
Then test your workflow....

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Mail alerts with sap inbox

Hi can any one tell me the procedure of Pushing BO inbox item to Lotus Notes and SAP Inbox with step by step means , how to cofigure it ?

Hi,
well you should ask your Lotus Notes administrator to setup an SMTP gateway on the LotusNotes side for you. I know that this is possible but I have not done it myself before. And since this is an SAP BusinessObjects forum I am not sure you will get an answer about this here.
Regards
Stratos
PS: I found the following link in the internet
[http://www-12.lotus.com/ldd/doc/domino_notes/Rnext/help6_admin.nsf/89d3962efd85426f85256b870069c0aa/f0e11c47fc62bc2e85256c1d00394ef9?OpenDocument]
Not sure if this applies to your version though.

Pushing BO inbox item to Lotus Notes and SAP Inbox.

Hi ,
Can we Push BO inbox item to Lotus Notes and SAP Inbox. if we do it then how to do it.
Thanks in Advance.
Regards,
Yagyashikha

Hi,
well you should ask your Lotus Notes administrator to setup an SMTP gateway on the LotusNotes side for you. I know that this is possible but I have not done it myself before. And since this is an SAP BusinessObjects forum I am not sure you will get an answer about this here.
Regards
Stratos
PS: I found the following link in the internet
[http://www-12.lotus.com/ldd/doc/domino_notes/Rnext/help6_admin.nsf/89d3962efd85426f85256b870069c0aa/f0e11c47fc62bc2e85256c1d00394ef9?OpenDocument]
Not sure if this applies to your version though.

RE: Mail sent to SAP inbox-Urgent.

Hi,
I sent mail with attachment( internal table contents) to SAP inbox using the below codw.
   DATA: l_text TYPE char255. " Text
*DATA: l_text(280) TYPE c. " Text
DATA: l_lines TYPE i,
      l_size    TYPE sood-objlen.      " Size of Attachment
Mail related
DATA: i_content         TYPE   soli_tab, " Mail content
      i_attach          TYPE   soli_tab. " Attachment
DATA: l_send_request    TYPE REF TO    cl_bcs,   " E-Mail Send Request
      l_document        TYPE REF TO    cl_document_bcs,   " E-Mail Attachment
      l_recipient       TYPE REF TO    if_recipient_bcs, " Distribution List
      l_sender          TYPE REF TO    if_sender_bcs,     " Address of Sender
      l_uname           TYPE           salrtdrcpt,        " Sender Name(SY-UNAME)
      l_bcs_exception   TYPE REF TO    cx_document_bcs,   " BCS Exception
      l_addr_exception TYPE REF TO    cx_address_bcs,    " Address Exception
      l_send_exception TYPE REF TO    cx_send_req_bcs.   " E-Mail sending Exception
DATA: l_recipient_soos TYPE           soos1.
*data : p_uname TYPE ad_smtpadr .
FORM send_to_sap_mail .
Preparing body of the Mail
MOVE 'Pending Delivery Documents List' TO l_text.
APPEND l_text TO i_content.
Preparing contents of attachment with Change Log
PERFORM prepare_attachment.
Creates persistent send request
TRY.
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Creating Document
      l_document = cl_document_bcs=>create_document(
                                    i_type = 'RAW'
                                    i_text = i_content[]
                                    i_subject = 'Pending Delivery Documents' ).
     DESCRIBE TABLE i_mara LINES l_lines.
DESCRIBE TABLE it_output LINES l_lines.
Size to multiplied by 2 for UNICODE enabled systems
      l_size = l_lines * 2 * 255.
Adding Attachment
      CALL METHOD l_document->add_attachment
        EXPORTING
          i_attachment_type    = c_ext
          i_attachment_size    = l_size
          i_attachment_subject = 'Pending Delivery Documents'
          i_att_content_text   = i_attach[].
Add document to send request
      CALL METHOD l_send_request->set_document( l_document ).
Get Sender Object
      l_uname = sy-uname.
      l_sender = cl_sapuser_bcs=>create( l_uname ).
      CALL METHOD l_send_request->set_sender
        EXPORTING
          i_sender = l_sender.
E-Mail
      TRANSLATE p_uname TO UPPER CASE.
     l_recipient_soos-recesc = 'B'.
     l_recipient_soos-recnam = p_uname.
Preparing recepient from SAP Logon Name
          CALL METHOD cl_send_request_bcs=>create_recipient_from_soos1
                EXPORTING
                  i_soos1 = l_recipient_soos
                RECEIVING
                  result = l_recipient.
Add Recipient
      CALL METHOD l_send_request->add_recipient
        EXPORTING
          i_recipient = l_recipient
          i_express    = 'U'
          i_copy       = ' '
          i_blind_copy = ' '
          i_no_forward = ' '.
*Trigger E-Mail immediately
      l_send_request->set_send_immediately( 'X' ).
      CALL METHOD l_send_request->send( ).
      COMMIT WORK.
    CATCH cx_document_bcs INTO l_bcs_exception.
    CATCH cx_send_req_bcs INTO l_send_exception.
    CATCH cx_address_bcs INTO l_addr_exception.
ENDTRY.
Refresh it_output.
clear l_text.
clear I_content.
refresh I_attach.
ENDFORM.                    " Send_to_sap_mail
*&      Form prepare_attachment
      text
--> p1        text
<-- p2        text
FORM prepare_attachment .
FIELD-SYMBOLS: <lfs_table>,    " Internal table structure
                 <lfs_con>.      " Field Content
DATA: l_text TYPE char1024.     " Text content for mail attachment
DATA: l_text(1280) TYPE c.     " Text content for mail attachment
DATA: l_con(50) TYPE c.        " Field Content in character format
Columns to be tab delimeted
LOOP AT it_output ASSIGNING <lfs_table>.
    DO.
      ASSIGN COMPONENT sy-index OF STRUCTURE <lfs_table>
             TO <lfs_con>.
      IF sy-subrc NE 0.
        CONCATENATE c_cr l_text INTO l_text.
        APPEND l_text TO i_attach.
        EXIT.
      ELSE.
        CLEAR: l_con.
        MOVE <lfs_con> TO l_con.
        CONDENSE l_con.
        IF sy-index = 1.
          CLEAR: l_text.
          MOVE l_con TO l_text.
        ELSE.
          CONCATENATE l_text l_con INTO l_text
             SEPARATED BY c_tab.
        ENDIF.
      ENDIF.
    ENDDO.
ENDLOOP.
ENDFORM.                    " prepare_attachment
Here my problem is in my internal table i have 30 columns and the row output length is more than 255 char,
and the SOLI structure fields defined as CHAR255, thats why when i am opening the sap mail attachment in Excel sheet, last three fields data is not displaying can any one please let me know the answer.

loop at output_table.
concatenate g_string
                     filed1
                     filed2
                 CL_ABAP_CHAR_UTILITIES=>CR_LF
into g_string separted by
           CL_ABAP_CHAR_UTILITIES=>HORIZONTAL_TAB.
endloop.
now pass the filled string to
CALL FUNCTION 'SCMS_STRING_TO_FTEXT'
    EXPORTING
      text            = g_string
IMPORTING
    LENGTH          = LENGTH
    TABLES
      ftext_tab       = obj_bin.
pass this objbin to SO_NEW_DOCUMENT_ATT_SEND_API1
now you will get the desired excel sheet.
NOte: dont put urgent in your subject.it is arule that people should not ans question which have urgent.
Edited by: S.r.v.r.Kumar on Jun 18, 2008 10:25 PM

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Hi All,
How to configure the system so that a mail will be triggered to buyers SAP inbox once PR is released.
Thanks in Advance
Pavan H S

Hi,
Found this in SAP Note 365604 for release strategies in purchasing:
"3. User exit
During the individual release for purchase requisitions, the user exit
is called in function module ME_REL_STRATEGIE_EBAN, in the overall
release, it is called in function module ME_REL_GENERAL_STRATEGY_EBAN.
(Enhancement M06B0002, EXIT_SAPLEBND_001, ZXM06U13)"
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Weird!!!

How to generate a mail into the SAP Inbox

Hi everyone,
I have an MM Workflow that is starting correctly and a mail is supposed to be generated in the user Inbox in SAP after the completion of a material enhancement but it does not. The Workflow was copied from another system and it was working fine.
I tried to see any event (step) that is sending a mail in the Workflow and I found only 1 but it seem correctly configured from what I can see. I am not even sure this is the right event that I am looking at.
Does anyone have an idea of what I should look for and how I could manage to see why no mail is generated?
I am still a beginner in Workflow so try to give me as much detail as possible.
Thank you in advance for your answers.
Best regards,
Sylvain

Hi Sylvain,
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Mail not showing in inbox.

Hi,
I am trying to send a mail to SBWP. what is happening is i am able to see the mail in outbox but not in inbox.
let me know what do i do?

REPORT zsendemail                    .
PARAMETERS: psubject(40) type c default 'Hello',
            p_email(40)   type c default 'WRITE YOU ID' .
data:   it_packing_list like sopcklsti1 occurs 0 with header line,
        it_contents like solisti1 occurs 0 with header line,
        it_receivers like somlreci1 occurs 0 with header line,
        it_attachment like solisti1 occurs 0 with header line,
        gd_cnt type i,
        gd_sent_all(1) type c,
        gd_doc_data like sodocchgi1,
        gd_error type sy-subrc.
data:   it_message type standard table of SOLISTI1 initial size 0
                with header line.
*START-OF-SELECTION.
START-OF-SELECTION.
Perform populate_message_table.
*Send email message, although is not sent from SAP until mail send
*program has been executed(rsconn01)
PERFORM send_email_message.
*Instructs mail send program for SAPCONNECT to send email(rsconn01)
perform initiate_mail_execute_program.
*&      Form POPULATE_MESSAGE_TABLE
      Adds text to email text table
form populate_message_table.
Append 'Email line 1' to it_message.
Append 'Email line 2' to it_message.
Append 'Email line 3' to it_message.
Append 'Email line 4' to it_message.
endform.                    " POPULATE_MESSAGE_TABLE
*&      Form SEND_EMAIL_MESSAGE
      Send email message
form send_email_message.
Fill the document data.
gd_doc_data-doc_size = 1.
Populate the subject/generic message attributes
gd_doc_data-obj_langu = sy-langu.
gd_doc_data-obj_name = 'SAPRPT'.
gd_doc_data-obj_descr = psubject.
gd_doc_data-sensitivty = 'F'.
Describe the body of the message
clear it_packing_list.
refresh it_packing_list.
it_packing_list-transf_bin = space.
it_packing_list-head_start = 1.
it_packing_list-head_num = 0.
it_packing_list-body_start = 1.
describe table it_message lines it_packing_list-body_num.
it_packing_list-doc_type = 'RAW'.
append it_packing_list.
Add the recipients email address
clear it_receivers.
refresh it_receivers.
it_receivers-receiver = p_email.
it_receivers-rec_type = 'U'.
it_receivers-com_type = 'INT'.
it_receivers-notif_del = 'X'.
it_receivers-notif_ndel = 'X'.
append it_receivers.
Call the FM to post the message to SAPMAIL
call function 'SO_NEW_DOCUMENT_ATT_SEND_API1'
       exporting
            document_data              = gd_doc_data
            put_in_outbox              = 'X'
       importing
            sent_to_all                = gd_sent_all
       tables
            packing_list               = it_packing_list
            contents_txt               = it_message
            receivers                  = it_receivers
       exceptions
            too_many_receivers         = 1
            document_not_sent          = 2
            document_type_not_exist    = 3
            operation_no_authorization = 4
            parameter_error            = 5
            x_error                    = 6
            enqueue_error              = 7
            others                     = 8.
Store function module return code
gd_error = sy-subrc.
Get it_receivers return code
loop at it_receivers.
endloop.
endform.                    " SEND_EMAIL_MESSAGE
*&      Form INITIATE_MAIL_EXECUTE_PROGRAM
      Instructs mail send program for SAPCONNECT to send email.
form initiate_mail_execute_program.
wait up to 2 seconds.
if gd_error eq 0.
      submit rsconn01 with mode = 'INT'
                    with output = 'X'
                    and return.
endif.
endform.

Mail not appearing in inbox.

When I click on get mail incoming mail is loaded and the number next to the inbox icon shows that I have unread messages, but they don't show up in the folder. I have to quit out of the Mail app, and reopen it to get messages to appear. A co-worker's computer has the same problem except reopening Mail doesn't fix the problem.

I am not sure I understand your question, "...how many total messages are available in the account's inbox mailbox?" I have checked, using webmail, how full each of the accounts are and they are no where near full (10%-20%), is that what you are asking?
I have a similar problem on two machines.
#1 G4 Powerbook running 10.4.4, it was purchased with 10.4.? and has had a few software updates. Problem: When the Mac Mail Application is opened, new messages will be loaded but none of the messages will appear in the message list window. The mailbox will show that I have unread messages, but they do not show up in my list. When I quit the application and restart it the messages will show up in the list as unread.
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Mail not coming to inbox of user.

Hi Forum,
I am using the standard function module for sending mails.
** To Trigger a mail **
CALL FUNCTION 'SO_NEW_DOCUMENT_ATT_SEND_API1'
    EXPORTING
      document_data = ls_docdata
      put_in_outbox = lc_x
      commit_work   = lc_x
    TABLES
      packing_list = lt_objpack
      contents_txt = lt_objtxt
      receivers     = lt_reclist.
lt_reclist contains two recoreds
1) RECEIVER                                             requestor's mail id
   REC_TYPE                                             U
   COPY                                             X
2)RECEIVER                                             approver's mail id
   REC_TYPE                                             U
The mail is trigered from requestor's inbox.
The problem here is that neither the approver is recieving the mails in his inbox nor the requestor is recieving a copy of mail in his inbox but there is a copy of this mail in requestor's outbox.
I am testing all this in business workplace inbox as there is no provision of trigering mail in the development server.
Please help me on this.
Regards,
Anubhav

Hallo everyone,
Please go through the following observations...
Case1)
** To Trigger a mail **
CALL FUNCTION 'SO_NEW_DOCUMENT_ATT_SEND_API1'
    EXPORTING
      document_data              = ls_docdata
      put_in_outbox              = lc_x
      commit_work                = lc_x
    TABLES
      packing_list               = lt_objpack
      contents_txt               = lt_objtxt
      receivers                  = lt_reclist
    EXCEPTIONS
      too_many_receivers         = 1
      document_not_sent          = 2
      operation_no_authorization = 4
      OTHERS                     = 99.
SY-SUBRC EQ 0
Available in Requestoru2019s outbox , CC not coming in requestoru2019s inbox.
Not available in approver;s inbox
In transaction SOST it shows..
Status -->Waiting for both records
Case2)
**To Trigger a mail **
CALL FUNCTION 'SO_NEW_DOCUMENT_ATT_SEND_API1'
    EXPORTING
      document_data = ls_docdata
      put_in_outbox = lc_x
      commit_work   = lc_x
    TABLES
      packing_list = lt_objpack
      contents_txt = lt_objtxt
      receivers     = lt_reclist.
IF sy-subrc EQ 0.
    SUBMIT rsconn01 WITH mode = 'INT'
                  WITH output = ''
                  AND RETURN.
ENDIF.
In requestor's login in SOST transcation a popup comes up with following message
    Express document "Send status for document:" received from author "REQUESTOR"
    Express document "Send status for document:" received from author "REQUESTOR"
The title of inbox of requestor changes to
Cannot be sent: Send status for document:
If you see detail message it shows
Status received for this document:
     Send status for document:
Sent on:
     20.07.2009 19:13:32
Sent by:
     Requestor
Status for Recipient horizon Anubhav:
     Cannot process message, no route from Requestor to Approver
No copy in requestoru2019s inbox nor a mail in approveru2019s inbox.
After a few minutes the status of all mails change to Error in SOST .
What is the problem in sending mails...?
Thanks a lot,
Anubhav

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I transported this to Quality system.
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Quick test, in SWU3, use the WF System Verification. You can do as yourself and should be able to ad-hoc create / test as the user in question. This will do several things right out of the box. Test you agents, batch jobs, background / foreground steps, WF sub system is running correctly...
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I've been having this issue more and more recently.
Seems when Apple Mail checks for new mail (Mail provider is Google), it does show up in the All Mail folder that Google provides, but the new messages are not showing up in the Apple Mail inbox.
When I check this in the Google mail web client, mail appears as normal.
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The problem is Google is delivering the mail correctly, Apple Mail isn't putting it in the Inbox. This is a new problem, which started in the last few days. I haven't made any changes to my email settings so unless Google did something, which is entirely likely, this behavior is not right.
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