Mail on iPhone sometimes uses wrong outgoing mail account

I have selected my .me email account as the default for outgoing email messages. But my iPhone does not always use that account. When I hit the "compose" icon a new blank email message opens up and my .me account always appears in the "From:" space. HOWEVER, when I then enter the recipient's email address my iPhone sometimes, but not always, changes the "From" account to my Gmail account.
There are certain recipients for whom it always uses the correct default outgoing address (my .me account), and there are other recipients for whoom it always changes the outgoing account, but I haven't been able to identify a common thread that would tell me why it is making the change for those recipients.
I have an iPad, which is set to use the same default outgoing email account, and have not had this problem on that device. Nor on my iMac.

It switches to Gmail for some Gmail recipients, but not others. And it switches to Gmail for some other recipients who use non-Gmail accounts, but not for others with non-Gmail accounts. Haven't been able to figure out a pattern. It does seem to treat each recipient the same each time I send to them (in other words it doesn't use the default email for a certain recipient one time and then the Gmail for that recipient another time).

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TS3899 When sending email from the Mail App or through other Apps, my default From: address will change when I enter a To: address. This sometimes leads me to send the email from the wrong outgoing email account. It is frustrating and poor design.

When sending email from the Mail App or through other Apps on my iPad, my default From: address will change when I enter a To: address. This sometimes leads me to send the email from the wrong outgoing email account. It is frustrating and poor design, especially since I had already checked the From: address.
iPad 4 running iOS 8.1.3

3rd party email addresses have to be deleted on every synmced mac product, although I have 1and1.co.uk and my imac updatetes the mails in that account from mac mail.
Yahoo etc is a 2 step deleting process but good to get your emails pushed when on the go.
LJ
http://www.facebook.com/The.Cowboy.Party

I have an ipad&iPhone but used the same iCloud account for both during setup.i now have ran out of iCloud storage!

I have an ipad&iPhone but used the same iCloud account for both during setup.i now have ran out of iCloud storage! If I delete the account from iPhone will I lose the apps from my ipad?
And will new account that i set up on iPhone give me 5gb storage? I assume its not as easy it sounds, it never is!
It is the camera roll on both devices that are using the storage up, and I know I can transfer the photos to a hard copy, which I will but if I can get 5gb from two separate iCloud accounts then that's the route I will take!
Many thanks in advance for your help.
Ps I had originally synced the iPad and iPhone but as far as this apple illiterate operator is aware I managed to stop them syncing a few months at lol.thanks

Welcome to the Apple Community.
I assume that the same account is required on both devices (it would be rather awkward otherwise) and that most of your space is consumed by back up.
You will need to buy more storage or back up to iTunes instead of iCloud.
Being able to back up to the cloud can be very useful, especially if you don't have access to a computer or have infrequent access to one, however unless you specifically need to use iCloud for back up, you will find backing up to iTunes significantly more convenient and possibly more reliable.

Apple Mail Repeatedly Using Wrong Outgoing SMTP Server

Hi
SInce upgrading to Mavericks my Apple Mail is extremely confused. It is trying to send emails using SMTP servers to other accounts.
For example, one of my Gmail accounts will send using a outgoing server from my university email. The sender name works out correctly, but it is tedious to sort through finding which outgoing server will work and provide the right user name.
My me mail keeps asking which outgoing server to use.
Is there a one and done solution to this? I'm already trying to get used to Outlook and Thunderbird, but frankly did used to like Mail.

I solved this with the following steps:
Change the "Outgoing Mail Server" to "None"
Compose a new email
Click the send button
A window will come up that allows you to select the outgoing mail server (this is the same window that appeared when Mail was originally having connection issues to the mail server)
Select the outgoing server you want to use (in my case, my company's exchange server) and send the email
You should now find that the "Outgoing Mail Server" has been set back to the one it should be, and all your mail is actually being sent via this server.

ICal invite replies Use Wrong Outgoing Server

Hi There,
I have 3 e-mail accounts in Mail.
When someone sends me an invite it goes into iCal no problem. If I try to reply to the invite through iCal then it works ok on 2 of the e-mail accounts but not on 1.
i.e. If someone sent the invite to account 1 it is ok.
If they send it to account 2 it is ok
but account 3 is the problem.
With account 3 I get a pop-up message from Mail telling me "Cannot send message using the server xxxxx". The server to which it is referring is the server to be used for one of the other accounts.
It won't even work if I select another server from the list.
Any ideas?
powerBook G4 Mac OS X (10.4.3)

Thanks for your help.
I'm not entirely sure I understood your instructions though.
I went into Mail preferences and went to the accounts section. I clicked on the Outgoing Mail Server (SMTP) drop down box and then went to 'edit server list'.
From here I was able to delete 2 servers that I do not use and the other 3 servers listed were listed against the correct e-mail addresses and accounts.
I then send an e-mail from each of the accounts to make sure I had it all set up right and each e-mail account sent and e-mail and received an e-mail without a problem.
Then I went back to iCal to accept an invite and it tried to send it using the wrong outgoing server for that e-mail account and I had the same problems as normal.
Any other ideas?

I updated my IPad to the new 7 version. My iCloud account on iPad using wrong email/ iCloud account info.

I updated my iPad to the 7 version.
In iCloud my apple ID is old, and I went to update.
Which is by deleting the iCloud account, however when I go to delete account.
It prompts me to enter my password for my old Apple ID and not allowing me to delete account.
I did try to enter info for old account to see if it would work. But it does not.
I get the message need to enter password required to turn off "find my iPad"

If you still have access to your old email address, go to https//appleid.apple.com, click Manage my Apple ID and sign in with your iCloud ID. Tap edit next to the primary email account, tap Edit, change it back to your old email account and verify it. Then edit the name of the account to change it back to your old email address. You should then be able to turn off Find My iPhone with your password. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back and change your primary email address and iCloud ID back to the way it was. You will then be able to go to Settings>iCloud and sign in with your current ID and password to reconnect to your iCloud account.
If you don't have access to your old email address, you will have to contact Apple to get them to reset the password for it so you can disable Find My iPhone and sign into your iCloud account. You will have to prove your identity to them in order to do so. You can either contact iTunes support for assistance with this (https://ssl.apple.com/emea/support/itunes/contact.html), or contact Apple Support (http://www.apple.com/support/icloud/contact/).

Mail is using wrong outgoing server

We just changed hosts for our company email and website. I set up a new account with the new info for incoming and outgoing servers. When I try to send Mail tries to send using the old outgoing server, despite the fact that I entered the new server info when I set up the new account in Mail.
When it bounces back I get a pull down menu where I can choose the right server and then it works. I don't want to delete the old account as I'd loose the emails in it. Is there a place where the computer stores a list of servers where I could delete the old server name?

Mail tries to send using the old outgoing server, despite the fact that I entered the new server info when I set up the new account in Mail.
Because you didn't make the new account the primary one, so Mail chooses the current primary account and it's mail server settings. You'll need to go to Preferences > Composing and select your new account from the pop-down list as the "Send new email from:" account.
Is there a place where the computer stores a list of servers where I could delete the old server name?
Yes. Preferences > Accounts > Outgoing Mail Server (SMTP):. Click on the pop-down menu and select Edit Server List… to remove servers.
Mulder

ICloud on iPhone 5 has wrong email-deleting account doesn't work

I've been searching the boards all day - I just updated to iOS 6.1.4 to try and fix this, but nothing happened. I try to log into iCloud onto my phone, and a pop up asks me to enter my password for an old apple id/email address (my old college email.) But the only account that shows up in my iCloud settings.. and ANYWHERE on my phone... is my new, correct one. I don't know where it's pulling the old email from!

i took it to the genius bar - the support employee told me the issue started with me creating an appleid with my old email, buying all my apps & using itunes under that id... and then when i tried to create my NEW appleid years later, i didn't properly 1) transfer all the old apps properly to my new appleid and refresh them, and 2) didn't delete my old appleid.
the problem is i'm 100% certain that i deleted my old appleid, because i REMEMBER doing it, and now if i go in to adjust my account settings through apple, the old appleid doesn't show up. it's only on my phone. eventually he just restored my phone to the factory settings, and i started fresh entering my new appleid into a "blank" iphone. if you end up doing this, make sure you backup as much data as possible to iTunes or your computer or anywhere beforehand, because you lose eeevvverrrythingg. because of the issue with my appleid, i couldn't backup to iCloud.
good luck, r88sla ! if you go to the genius bar, i hope you get someone who wasn't as ridiculously condescending as the employee who assisted me. with just a little more attention, i was hoping someone could have found a solution other than wiping my iphone and starting over again...

How do I authorize another iphone to use my itunes library account

I purchased an iphone for my daughter and wish to authorize it as a user on my account. How do i do this even if she has her own apple id

What exactly are you wanting to do ? You only need to authorise your account on a computer's iTunes (Store > Authorise This Computer menu option), iOS devices aren't authorised.
If you/she will want to redownload some of your purchases on her phone (or the computer's iTunes that it will be synced to) then that might tie her phone (or computer) to your account for 90 days : iTunes Store: Associating a device or computer to your Apple ID

How do i seperate 2 iphones from using the same itunes account?

Recently moved from aus to nz, sold my other phone and now have a new phone in nz, hooked it up to my itunes to set it all up and get old info. Now ive changed it to new nz number and removed old number from itunes acct, updated billing and email on account info and all through my phone (icloud/imessage etc) but still getting messages from other phone in aus coming through. Pls help - how do i seperate the 2 phones?

Go to iCloud.com.
Log in with your Apple ID & Password.
Go to Find My iPhone.
Select the device that you sold.
Erase the device.
Remove it from your iCloud account.

Mac is using wrong app store account

Hi, I recently bought a new Air and set it up fine.
I have always used a gmail account for itunes and now app store purchases, but also have a .me email address.
When I setup my new air it used the .me account automatically to set itself up, so now when i go to the app store and there is an update to iphoto etc, it makes me switch accounts and refuses to update it from my gmail account, i have to sign out of the app store and switch to the .me one.
Is there a way to correct this, I get a free update to mountain lion with the air and am worried if it gets put to my me account I wont be able to update my other imac as that is setup on my gmail account.
Thanks!

Hi, sorry think you have misunderstood.
I know I can select which account to use, but my new macbook air seems to have its OS and the ilife software installed from the .me account, if an update appears it wont let me update while signed into my .gmail account and says i have to sign in as .me
Am worried that if its setup like this i wont be able to use my 1 copy of mountain lion on both computers.

HT204053 I deleted my iCloud account on my iPhone to use a new Apple account and my contacts were all deleted what do I do?

deleted my iCloud signed back in hoping to recover all of my contacts only got a few back where are the rest?

Try going to icloud.com and signing into the old account you deleted on your phone. See if your contacts are still there; if they aren't and you haven't backed them up anywhere else then their gone. If they are, back them up to a combo vCard as discussed in this article: http://support.apple.com/kb/HT4910 and save it on your computer. Next, email the file you saved to yourself and open in on your phone, then tap the attachment to re-import the contacts to your phone.

HT3965 I have an ipod with itunes loaded on it. I bought a new iphone 5C and want to set it up. It wants me to create a new account. Should I create a new account or use the existing ipod account?

I have an ipod with itunes and apps loaded on it. I bought a new iphone 5c and want to set it up. It wants me to create a new account. Should I create a new accountor use the existing ipod account?

If you want you're apps and content on you're iPhone then use you're existing account. If not then create a new account.

Different apps on different devices using the same itunes account

I have two iPads for my kids and one iPhone all using the same iTunes account. I want to be able to have apps on my phone that the Ipads cannot see. can this be done by using multiple accounts on my iPhone?

Hi jacyjflorin,
Having multiple iTunes accounts can cause confusion.
Would Restrictions on the iPads work for you?
iOS: Understanding Restrictions (parental controls) - Apple Support
Check out the options you can set, including Installing Apps.
Thank you for visiting Apple Support Communities.
Nubz

Mail does not use correct outgoing server

Problem
Mail in Mavericks (and also IOS6 snf 7) does not use the outgoing smtp server associated with the account being used. This results in either a failure to send or mail being put into the wrong "Sent" folder.
Background
I have most of my non-icloud mail pulled down to a home server from which my laptops and ios devices access various accounts using imap. The local home server also provides smtp and relays all mail to my ISP. Recently I have been switching from an old home server (Mac Mini) to a new one (Raspberry pi running the debian Raspbian version with fetchmail, Dovecot and postfix setup).
While making the changeover I had access to both the old server and the new server enabled on my laptop. Naturally the majority of the settings (Name, email address etc) were the same although the name and address of the server to be used for both incoming and outgoing mail were different. This seemed tp work fine for incoming. However when I tested outgoing mail the copy that should appear in the "sentt" box went missing. This usually indicates some mistake in the setting of the sent mail folder on the accounts but this all checked out.
I eventually found the missing outgoing mail intended to go through the new server in the sent box on the old server. Further trials showed that no matter what I did the outgoing would always default to the old (and therefore first set up) outgoing server.
Deleting the old account and the old outgoing server of course should cure the problem and will eventually be the solution for me when I kill the old server. But i wanted to get to the bottom of the problem in case it reappeared in other contexts. Checking the "use only this server" box produced failure to send rather than the correct result.
Trialing various alterntaive settings showed that the problem occurs when there are two outgoing servers with the email address in the settings and the user name on the outgoing server name being the same. I had assumed that changing the description field would distinguish between the various settings; however this did not work. Changing the Name Field did work eg by putting (O) after my name.
It appears therefore that mail selects the outgoing server on the basis of email address (with the full name included) and user name (trrespective of the actual server or the Description that shows in the smtp server listing. In some ways this is logical but it produces problems in the context I have described and would also be a difficulty if you wanted to use an alternative server when in a different location.
I have trawled support and elsewhere for any thing similar. Lots of mail problems (don't get me started on the way icloud loses outgoing each time you edit the list!) but I have not found any posts on precisiely this point.
IOS devices seem to have similar problems, but a quick attempt at a similar solution does not work, and I cannot be bothered to test the options. I will simply clean them out and put in the new accounts.
Advice
Grateful for any comments or advice from people who have encountered similar problems and whether my diagnosis if correct. Have I missed any obvious corrections that would clear this up. I do not know whether this is a Mavericks issue or also appears in earlier OSX versions.
CPE

Peter,
Where ever the Sent and Trash folders show in the Sidebar, highlight first one, and then the other, followed by clicking on Mailbox in the Menubar, and choosing Use This Mailbox For, and choose the function.
Keep us posted on your progress.
Ernie

Mail on iPhone sometimes uses wrong outgoing mail account

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