Maintenance contracts required for CUCM on UCS

Hello All,
I have a CUCM Ver 8.5 clustrer running on UCS C210M2 server. I would like to know is there is a single maintenance contract I can purchase from Cisco to cover both UCS hardware and CUCM software. Also CUCM is running on top of VMWare ESX server, should I require to get a separate maintenance for VMWare as well ?
Thanks in advance for the reply.
Mohsin

First, let me make sure we're using the same terminology before I answer:
Contract - The contract number that is tied to your CCO user ID and your equipment
Maint Agreement - Your hardware or software coverage.
My understanding is that you cannot put your hardware and software on the same agreement for a number of reasons.  But there is no reason that all of your agreements can't be put under the same contract number.  Often, hardware and software will be on seperate POs, etc. and will end up under separate contract numbers, making things a pain.  I would work with your Cisco rep to see if you can combine all of your agreements under a single contract number.  I don't see why it would be an issue.  If they can't do this with existing contracts, then in the future I would talk with my rep about ensuring that all future purchases get tied to the same contract number. 

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    Hi,
    CIN Setting:
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    Specifies the conditions that are allowed for a document and defines the sequence in which they are used.
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    Real Estate Management (RE)
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    Definition: condition_type
    Condition type
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    Definition: posting_key
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    Activities
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    Definition: excise registration
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    Return ->
    Definition: excise registration
    Maintain Company Code Settings
    Use
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    Maintain Plant Settings
    Use
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    Definition: excise group
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    Definition: ARE-1 document
    Definition: ARE-3 document
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    Definition: condition-based excise determination
    Definition: formula-based excise determination
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    Definition: formula-based excise determination
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    Activities
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    Return ->
    Definition: basic excise duty
    Definition: additional excise duty
    Financial Accounting (FI)
    A form of excise duty, in India, levied on a select range of products, for the most part, textiles.
    Return ->
    Definition: additional excise duty
    Definition: special excise duty
    Financial Accounting (FI)
    A form of excise duty in India on a limited number of goods, mostly luxury goods, including pan masala, sparkling waters, furs, and yachts.
    Return ->
    Definition: special excise duty
    Definition: cess
    Financial Accounting (FI)
    In India, a tax on the manufacture of certain products, mostly foodstuffs.
    Return ->
    Definition: cess
    Definition: countervailing duty
    Financial Accounting (FI)
    A form of excise duty imposed on imports that are subsidized by the country in which they were manufactured.
    Countervailing duty (also known as CVD) is intended to make the imports more expensive, thereby redressing any competitive advantage they might have over goods produced locally.
    Return ->
    Definition: countervailing duty
    Define Tax Code for Purchasing Documents
    Use
    In this IMG activity, you define a tax code for the purposes of calculating excise duty when you enter purchasing documents.
    Only carry out this activity if you use condition-based excise determination.
    Activities
    Create a new tax code, and set the tax code type to V (input tax). Do not make any other settings for it.
    See also
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    Sales Tax Code
    The tax code represents a tax category which must be taken into consideration when making a tax return to the tax authorities.
    Tax codes are unique per country. The tax rate calculation rules and further features are stored in a table for each tax code.
    Procedure
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    Note
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    Definition: tax code
    Financial Accounting (FI)
    A two-digit code that represents the specifications used for calculating and displaying tax.
    Examples of the specifications defined under the tax code are:
    · Tax rate
    · Type of tax (input tax or output tax)
    · Calculation method (percentage included or percentage separate)
    Return ->
    Definition: tax_code
    Definition: tax rate
    Financial Accounting (FI)
    The percentage rate used to calculate the tax amount.
    Return ->
    Definition: tax_rate
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    Use
    In this IMG activity, assign the tax code for purchasing documents to the company codes where it will be used.
    Only carry out this activity if you use condition-based excise determination.
    See also
    SAP Library -> Logistics -> Country Versions -> Asia-Pacific -> India -> Materials Management (MM) -> Condition-Based Excise Determination
    Classify Condition Types
    Use
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    · For taxes on sales, use the condition types contained in the pricing procedures.
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    Use
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    Logistics - General (LO)
    The number given to a material in the schedules of materials published by the government of India.
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    Assign Users to Material Master Screen Sequence for Excise D
    Use
    In this IMG activity, you customize the material master data so that it shows the information relating to excise duty.
    Standard settings
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    Screen Sequence Number
    Alphanumeric key identifying the screen sequence. The screen sequence defines the sequence of information units in the material master dialog. A screen sequence is made up of data screens. For information on the screen sequences defined in the standard R/3 system, see the IMG documentation Configuring the Material Master.
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    Dependencies
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    Screen reference depending on the user
    Grouping of users that determines what screens are displayed in accordance with the user master record when you maintain material master records. It also determines the order in which the screens appear.
    Definition: user master record
    User and Authorization Management (BC-SEC-USR)
    Record that contains important master data for a user in the SAP System.
    The user master record contains the assignment of one or more roles to the user. This is how a user menu and the corresponding authorizations for the activities contained in the user menu are assigned to the user. Only users who have a user master record can log on to the system.
    Return ->
    Definition: user_master_record
    Define Form Types
    Use
    In this IMG activity, you define which form types you want to record in the system. You can only use form tracking for the form types that you enter here.
    Example
    · Form type: CT3
    · Form description: Concessional tax form
    · Status: Receive
    Define G/L Accounts for Taxes
    Use
    In this IMG activity, you specify which G/L accounts you will use to record which taxes.
    Requirements
    You have set up G/L accounts for each of the processing keys listed below.
    Activities
    Assign an account to each of the following posting keys. The accounts for VS1, VS2, and VS3 are used as clearing accounts during excise invoice verification.
    · VS1 (basic excise duty)
    · VS2 (additional excise duty)
    · VS3 (special excise duty)
    · VS5 (sales tax setoff)
    · MWS (central sales tax)
    · MW3 (local sales tax)
    · ESA (service tax)
    · ESE (service tax expense)
    Specify Excise Accounts per Excise Transaction
    Use
    In this IMG activity, you specify which excise accounts (for excise duty and CENVAT) are to be posted to for the various transaction types. Enter all the accounts that are affected by each transaction type.
    If you use subtransaction types, enter the accounts for each subtransaction type as well.
    Activities
    Transaction type UTLZ is used for determining accounts only while posting excise JVs and also if the payment of excise duty has to be done fortnightly.
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    Example
    Excise TT DC ind Account name
    GRPO CR CENVAT clearing account
    GRPO CR RG 23 BED account
    GRPO DR CENVAT on hold account
    Specify G/L Accounts per Excise Transaction
    Use
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    When you come to execute the various transactions, the system determines which G/L accounts to post to by looking at the:
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    · Company code
    · Chart of accounts
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    Requirements
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    Activities
    For each excise group, assign the excise and CENVAT accounts to G/L accounts. For most businesses, one set of accounts will suffice for alltransactions.
    Note
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    This way, you can tailor the transaction to what your users have to do.
    Standard settings
    The system comes with three standard transactions relating to the Incoming Excise Invoices function (those that are included in the role SAP_CIN). The processing modes available in these transactions are as follows:
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    This transaction is for excise supervisors: they can change, display, cancel, and post excise invoices.
    · J1IEX
    In this transaction, users can capture and post excise invoices, as well as displaying, changing, and canceling them.
    Activities
    If the standard settings meet your requirements, do not do anything.
    Otherwise, you can adjust the standard settings or you can create your own transactions. To do so:
    1. In Maintain Transaction, create a new transaction by making a copy of one of the standard transactions. Give the new transaction a transaction code of your choice.
    2. In this activity, enter data as follows:
    o Tcode: The transaction code that you have just created.
    o Proc. mode: Specify what the users of the transaction will do with the excise invoices.
    o Active: Select this indicator to activate the setting.
    Example
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    Define Reference Documents Per Transaction
    Use
    In this IMG activity, you specify for each combination of transaction and processing mode which reference documents you want the users to be able to use.
    Activities
    If the standard settings meet your requirements, you do not have to do anything.
    Otherwise, add the entries that you need to the table: For each transaction, make one entry per combination of processing mode and reference document. Activate each entry for it to work.
    Definition: excise invoice reference document
    Logistics - General (LO)
    A document, in India, that you refer to when you enter an incoming excise invoice.
    If you have already posted the goods receipt, you can use the goods receipt document as the reference document. Otherwise, you can use the purchase order (or another purchasing document, such as a be a contract or a scheduling agreement).
    Example
    In the SAP System, you create a purchase order for 100 bags of sand and send the order to your vendor. Two weeks later, the vendor delivers the sand, accompanied by an excise invoice.
    When you enter the excise invoice in the system, you specify the number of the original purchase order: this is the reference document.
    Return ->
    Definition: excise invoice reference document
    Maintain Rejection Codes
    Use
    In this IMG activity, you define the rejection codes that are used in the Incoming Excise Invoices transaction.
    Activities
    For each rejection code, enter a code and a description. You can also specify whether the excise duty in the invoice is to be posted to the CENVAT on hold account, instead of the CENVAT clearing account.
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    In this IMG activity, you specify which movement types relating to goods receipts involve excise invoices.
    The system uses this information during the goods receipt procedure. When you post a goods receipt using one of the moevement types that you have specified here, the system prompts you to enter the excise invoice number.
    Note
    This option cannot be used for processing goods receipts without purchase orders.
    Maintain Default Excise Groups and Series Groups
    Use
    In this IMG activity, you specify which excise group and series group you want to appear in these fields by default. You can make separate settings for different combinations of sales organization, distribution channel, division, and shipping point.
    Activities
    This activity is optional, unless you want the system to automatically create outgoing excise invoices when you create a customer invoice.
    In this case, you must also make the appropriate setting in Customizing for Excise Duty, by choosing Basic Subcontracting Attributes
    Use
    The subcontracting attributes help determine conditions for a combination of an excise group, a transaction type, and a subtransaction type.
    The conditions such as the number of excise items per subcontracting challan, if the nonexciseable materials have to be filtered or not when the subcontracting challan is created, the movement type groups for issues and receipts and the hierarchy of determining the excise base value are mentioned here.
    Requirements
    Before you continue with this activity, work through the following activities:
    · Materials Management -> Inventory Management and Physical Inventory -> Goods Issue / Transfer Postings -> Define Screen Layout.
    For the movement type 541, maintain the field Purchase Order as an optional entry or as a required entry.
    · Materials Management -> Inventory Management and Physical Inventory -> Output Determination ->Maintain OutputTypes.
    Maintain the output type. On the Default Values tab, maintain the dispatch time and the transmission medium. Maintain the print parameter on the Print tab. This output type has to be maintained in this activity here.
    · Materials Management -> Inventory Management and Physical Inventory -> Output Determination ->Assign Forms andPrograms.
    Maintain the Program, FORM routine, and the form for the output type.
    · Materials Management -> Inventory Management and Physical Inventory -> Output Determination ->Printer Determination -> Printer Determination by Plant / Storage Location.
    Enter the output device that you use.
    Settings -> Maintain Excise Groups, and selecting Create EI (Create Excise Invoice Automatically).
    Maintain Movement Type Groups
    Use
    In this IMG activity, you group movement types together to form movement type groups.
    Definition: movement type
    Inventory Management (MM-IM)
    A classification key indicating the type of material movement (for example, goods receipt, goods issue, physical stock transfer).
    The movement type enables the system to find predefined posting rules determining how the accounts of the financial accounting system (stock and consumption accounts) are to be posted and how the stock fields in the material master record are to be updated.
    Return ->
    Definition: movement type
    Utilization Determination
    Use
    In this IMG activity, you specify which CENVAT accounts are to be debited by the Fortnight Utilization of CENVAT report: When the report calculates how much excise duty you must remit, it automatically proposes which CENVAT accounts the duty should be debited to. Here, you specify those defaults.
    You can either:
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    · Debit the excise duty to more than one account, in which case you specify which percentage is to be debited to each account
    Example
    If you want 50% of basic excise duty (BED) to be debited to the RG 23A account and the remaining 50% to the RG 23C account, you would make the following settings:
    Acct name BED perc.
    RG 23A BED account 50
    RG 23C BED account 50
    Alternatively, to debit all of the BED to the RG 23A account, and then RG 23C account, if there is not enough in the RG 23A account, you would make the following settings:
    Acct name BED perc. +
    RG 23A BED account X
    RG 23C BED account X
    When you come to run the report, the system takes the RG 23A account because it is the first one you have entered. If this account does not cover the BED, the system takes the RG 23C account instead.
    Maintain Minimum Balances for Excise Accounts
    Use
    In this IMG activity, you can maintain minimum balances in your excise accounts. When the balance in these accounts during utilization falls below this level, the system automatically utilizes funds in the PLA account.
    Activities
    Maintain the minimum balance amount for the excise accounts. If you have more than one excise group, you can maintain different minimum balances.
    Specify SAPscript Forms
    Use
    In this IMG activity, for each of your company codes, you specify which SAPscript forms the system prints the excise registers with.
    Standard settings
    Country Version India includes a number of sample SAPscript forms and printing programs, which you can use as follows:
    Reg. name Lay. no. Form Tcode/Prog
    RG 23A Part I 1 J_2IRG23A_PART1 J_2IRAP1
    RG 23C Part I 1 J_2IRG23C_PART1 J_2IRCP1
    RG 23A Part II 1 J_2IRG23A_PART2 J_2IRAP2
    RG 23C Part II 1 J_2IRG23C_PART2 J_2IRCP2
    PLA 1 J_2I_PLA J_2IPLA
    RG 23 D 1 J_2I_RG23D J_2IRG23
    RG 1 1 J_2I_RG1 J_2IRRG1
    RT 12 1 J_2I_RT12_ABSTRA J_2IRT12
    RT 12 1 J_2I_RT12_ABSTRA J_2IRT12
    RT 12 1 J_2I_RT12_3 J_2IRT12
    The layout description can be left blank or an appropriate description maybe filled in. You may not change the register name. You can have your own layouts and maintain the name here. If the output device and number of copies are maintained it is automatically picked up for printing.
    Number Ranges
    You can maintain the number ranges for all CIN Number range objects using this transaction
    Activities
    Please maintain the number ranges for the folllowing objects The no nr has to be '01' for all
    1. j_1iintnum
    At an Excise group
    1. j_1irg23a1
    2. j_1irg23a2
    3. j_1iRG1
    4. j_1irg23c1
    5. j_1irg23c2
    6. j_1ipla2
    7. j_1iintpr2
    8. j_1irg23d
    9. j_1irg1_t ( material level)
    10. j_1iconpla ( if Consolidated PLA is used )
    At Series group
    1. j_1iexcloc
    2. j_1iexcexp
    3. j_1idepinv
    4. j_1i57Fc ( 57F Challans

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    Hi Amit
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    The PI documentation is lagging a bit - the only requirements for the current release are what's in the Quick Start Guide here.
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  • UCCX 7.0.1SR5 to 8.0 upgrade while also adding LDAP integration for CUCM - what happens to agents and Historical Reporting data?

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  • Requirements for Cisco Jabber Applications

    Hi,
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    Nithin louis.

    Hi Nitin,
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    Hello Abhay,
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  • License Rehosting for CUCM 8.5 to 9.1.2 Virtualization and Upgrade

    No license rehosting is required for a jump upgrade from 6 or 7 to 9.1.2.
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    Hi,
    The following link provides details of licenses usage by diff endpoints on version 9.x
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  • ERROR: The cabinet file 'Sql.cab' required for this installation is corrupt and cannot be used

    As the title indicates, I'm having this error during installation. It occurs when I try to install
    the "Management Studio" part of the program. I've tried a bunch of things like
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    Additionally, I have SQL Express installed (installed it separately, not as part of the SQL 2005 DVD), VS 2005, .NET Framework 2.0, SQL Management Studio Express CTP. Could the Management Studio Express be causing a problem?
    Please note:
    Although the error is about missing / corrupt Sql.cab, I have searched the entire dvd for the said file, but there is no file called Sql.cab on the dvd. Am I missing something?
    Any solution would be greatly appreciated.
    TIA

    I was installing SQLServer2014_Developer which I had just purchased as a 64bit iso download to VirtualBox Windows_10_64bit Instance that i had just created.
    I got the following error about 90% through the SQLServer2014_Developer install:
    >>> ===================================================================
    >>> SQL Server 2014
    >>> ===================================================================
    >>> TITLE: Microsoft SQL Server 2014 Setup
    >>> ------------------------------
    >>> The following error has occurred:
    >>> The cabinet file 'Sql.cab' required for this installation is corrupt and cannot be used.
    >>> This could indicate a network error, an error reading from the CD-ROM, or a problem with this package.
    >>> For help, click:
    >>> h t t p ://go.microsoft.com/fwlink?LinkID=20476&ProdName=Microsoft%20SQL%20Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=12.0.2000.8&EvtType=0xDF039760%25401201%25401
    >>> ------------------------------
    A quick rerun of failed SQLServer2014_Developer install just for the Management_Tools and review of the SQLServer2014_Developer install logs
      confirmed error still prelevant:
    C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\...
    >>> ...
    >>> Detailed results:
    >>>   Feature:                       Management Tools - Complete
    >>>   Status:                        Failed: see logs for details
    >>>   Reason for failure:            An error occurred for a dependency of the feature causing the setup process for the feature to fail.
    >>>   Next Step:                     Use the following information to resolve the error, and then try the setup process again.
    >>>   Component name:                SQL Server Management Services
    >>>   Component error code:          1335
    >>>   Component log file:            C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\20150206_223659\sql_ssms_Cpu64_1.log
    >>>   Error description:             The cabinet file 'Sql.cab' required for this installation is corrupt and cannot be used. This could indicate a network error, an error reading
    from the CD-ROM, or a problem with this package.
    >>>   Error help link:               h t t p ://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=12.0.2000.8&EvtType=sql_ssms.msi%40InstallFiles%401335
    >>>
    >>>   Feature:                       Management Tools - Basic
    >>>   Status:                        Failed: see logs for details
    >>>   Reason for failure:            An error occurred during the setup process of the feature.
    >>>   Next Step:                     Use the following information to resolve the error, and then try the setup process again.
    >>>   Component name:                SQL Server Management Services
    >>>   Component error code:          1335
    >>>   Component log file:            C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\20150206_223659\sql_ssms_Cpu64_1.log
    >>>   Error description:             The cabinet file 'Sql.cab' required for this installation is corrupt and cannot be used. This could indicate a network error, an error reading
    from the CD-ROM, or a problem with this package.
    >>>   Error help link:               h t t p ://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=12.0.2000.8&EvtType=sql_ssms.msi%40InstallFiles%401335
    >>> ...
    Reading though the many Google hits going way back AD-2000/AD-2006/AD-2011/AD-2014 for various installs including SQLserver_2008/2012 etc
    I noted that in the main there were x2 common themes.
    1. Problem with corruption the original download.
    --- Although I had not run the download checksum
    --- I had previously just installed SQLServer2014_Developer successfully, so at the minute, I was confident downloads were ok.
    --- Many hits mentioned this 'Sql.cab' file and 90% of the install had been successfull -
    --- I figured the chances of us all having corruption of this one files were agaianst the odds and
    ---   probably re-downloading it would not fix this - but I kicked a re-download off anyhow .
    While it was running ...
    2. Network issue when installing - some of the hits asked if could be related to Virtual drives.
    --- This struck a chord
    --- I had downloaded the SQLServer2014 .iso to my host PC and then copied it onto one OneDrive so I could access it within the VirtualBox_Windows_10.
    --- From within the VirtualBox_Windows_10 I had then used SetupVirtualCloneDrive5450.exe to mount the OneDrive SQLServer2014 .iso and then autorun the install.
    What worked for me ...
    --- I decided to
    --- 1. Copy the same SQLServer2014 .iso that had failed to install x2 from OneDrive to the c:\ root of the VirtualBox_Windows_10.
    --- 2. Remount the same SQLServer2014 .iso from c:\ again using SetupVirtualCloneDrive5450.exe.
    --- 3. Re-run the SQLServer2014 install using the repair mode.
    This time the [Maintenance] [Repair] install completed with all elements showing installed successfully.
    Hope this helps
    Andy

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