Capturing Annual Maintenance Contracts (AMC's) in SAP

Dear All,
Can anyone tell me how to capture annual maintenance contract services through SAP. Please explain me the procedure.
Thanks in advance for all the help.
Regards,
Amit Tiwari

Hi Amit
You can do it by using document type FO whrein you have start & end date as required in case of AMC.
Use Item Category for defining the Service under AMC.
Regards
--Vikas
Pls reward points in case answer is useful

Similar Messages

AMC ( Annual Maintenance contract)

Dear Sir,
How to create AMC ( Annual Maintenance contract)
I am in sap pm
please guide me step by step with t codes.
sai meghana

Hi,
What is definiation of AMC for your business ?
If it is related to service Only ?
if it is service only then you need to create Value contract and create PO for that Contract and do SES for service Taken as you have external services in PM order.
http://help.sap.com/saphelp_470/helpdata/en/75/ee0f4d55c811d189900000e8322d00/content.htm
Hope Help U !
Regards,
Pardeep Malik

Annual Maintenance contract

Dear Sir,
We are in sugar industry which is having 6 months of season during sugarcane crushing & next 6 months off seasonal. Most of our machines are given on annual maintenance contract AMC.
My question is how to handle this through PM orders. If i open the PM order now for AMC then this order remains open for whole year. We need to close monthly OR latest by season end (Seasonal OR Off-seasonal).
Is any one handling this senario. Plz advice.
Thanks & Regards,
Harish

There are many threads with "Annual Maintenance Contract".
Please search those.

Annual Maintenance Contract for Equipment Pieces in SAP

Hi All,
I am aware of the standard SAP function of Service Procurement.
However my requirement is as follows:-
1.I want to create a 'F' Account Assigned service Purchase order (Annual Maintenance Contract) with a option in the PO screen to enter equipment numbers.On saving the PO,dynamically a Maintenance order should get created with the equipment pieces in the object List.
2.The P.O number of AMC should get dynamically populated in the equipment master view for the equipment pieces mentioned in the AMC.
3.During Notification or Maintenance order creation,I want to use the OIK(Object Information Key) or any other pop-up screen for information regarding the AMC PO Number with validity period.
4.During Service entry preparation want to put the equipment number,for which AMC activity has been performed.
5.Finally want to generate a report to display the equipment pieces for which AMC activity got missed.
Request all to provide a solution for this as all maintenance services have been hired for my equipment pieces and I want to utilize all the standard SAP reports.
Thanks and Regards,
Sujoy

Dear Sujoy,
If you exactly require the same way what you have written, it would be a product development and not recomended.
Follow the cycle described below.
1. Create a Contract with F & D (Services & Assigned to Maint Order).
2. Create all required Equipment.
3. Create Equipment Task List with External Operation Control Key and assign the Contract Number for each Opeartion. (Service values from contract will not be updated Automatically, either update manually or do a development for this part).
4. Create Maintenance Plans an dinclude the Task Lists.
5. Orders are generated with PR's with reference to Contract.
6. Let them release monthly or fortnightly PO's.
7. On Submission of Service report, create SES and release.
In this way you will have complete Maintenance History with cost & control.
Hope this might be useful to you.
Regards,
MLN Prasad

SAP annual maintenance contract

Dear All,
Could anyone help me and explain me about the consequences of not renewing the AMC contract of SAP.
Thanks in advance.
Regards,
RAM

Dear Buddy,
If you are not paying money to sap for annual maintenance contract. You wont get any support from sap. Also follow
Mr. Mudasir H Syed
Thank you
Mahendran

Annual maintenance contract in SAP

hi
sdn,
how to bring Annual maintenance contract in SAP.
regards,
amit

hi amit,
first you should create a maintenance activity type and assign it to order type for which you may use AMC for reporting.
2- now make a order with control key externally not internally. and in service enter the service desr, quantity, price, cost element.
3- now go to again in order by iw32, and you will get service pr no.
4- release both maintenace order as well as PR.
5- now make purchase order by using this pr.
6- and then make service entry sheet by ml81m.
7- now do the settlement.
i think you must clear all these.
regards,
santosh

Annual maintenance contract unit

Whenever i create an annual maintenance contract the order unit in the initial screen comes as PU unit ...I need to enter it in km's
....i even tried assigning km to pu but an error is coming telling me that the dimensions are different.....please help..even a workaround will be appreciated......

>
gjravinh wrote:
> Whenever i create an annual maintenance contract the order unit in the initial screen comes as PU unit ...I need to enter it in km's
> ....i even tried assigning km to pu but an error is coming telling me that the dimensions are different.....please help..even a workaround will be appreciated......
You need to maintain your km UOM in material master by clicking on basic data view, then additional data button on top, then Unit of measure tab, here you maintain your KM UOM, then save, then do contract against the said material and it will allow taking KM UOM.

AMC (annual maintenance contract) payment in SAP

dear expert:
we do payment a huge amount of money to different vendor for softwares and machineries. for this kind of recurring payment does we need to create PO every time or do we have any other options to follow. please be kind enough to advice in details.
regards
javed iqbal

Hi,
No need to create PO every time but create a service order for vendor to have service for softwareu2019s and machineries .Now create service entry sheet for each time service for softwareu2019s and machineries & create invoice WRT to entry sheet & pay to vendor for each service. So you can create u201CNu201D of SES WRT service order & go for invoice entry and then payment for respective service. In this way you can pay to the vendor for each individual service of softwareu2019s and machineries.
Regards,
Biju K

Annual Maintenance Contract with vendor

Dear Experts,
I am new to AMC cycle.
I have scenario like this ,
Can anyone suggest me how to execute this in sap
u2022     Get AMC Estimation from the party ( supplier/contractor ) and place purchase order.
u2022     Make Payment to the party ( supplier / contractor) and sign the contract .
u2022     Make Preventive maintenance / Brake down maintenance as per the contract
u2022     If required send the Equipment / Components to the party through returnable challan .
u2022     Receive the rectified equipment / components from the party and close the challan .
u2022     Create history for the same .
Your helps will be really appreciated
Thanks and Regards
V.Dhanasekaran

Hi,
Go through this thread.
AMC for a equipment

Contracts/ AMC

Hi,
1) Where we handle AMC (Annual maintenance contract) in sap?
for example maintenace of photocopy machine, air conditioners, etc
what is the right way to handle this process?
2) For what purpose we require standard service catalog and model service specification and service master record?
If anybody have good documentation other than sap help on external service manage, please share.
[email protected]
thanks and regards

no replies, so thread closed

Equipment Specific Anual Maintenance Contract

Hi friends,
Plant Maintenance-For an Equipment, if a 'Anual Maintenance Contract' is created through a Maintenance order on an external Vendor for a specific period, during that validity period, the SAP system should nt allow to process any further maintenace order for the same equipment. Please suggest a solution.
SR
Edited by: siva.rao on Jan 21, 2010 11:34 AM

Hi Sweta,
Please maintain separate class for AMC and define different characteristics (AMC duration,vendor) to it and assign to equipment for which you want to maintain the AMC.
And when ever vendor perform certain activity on the AMC equipment,Obviously you will create Work order based on the AMC equipment,so that will capture how many times vendor has visited the site and perform the operations (From IW38 or IW39,just give the AMC equipment and execute)
you will get the report.
Regards,
Srinika

AMC mapping in SAP

HI Friends,
I have working in Genset manufacturing project where the client wants the Installation,AMC & Warranty of Gesets to be mapped in SAP. Is there any special module to do this or can be mapped in the present modules.
Kindly reply......
Venkatesh

Your business is fully clear. You sell gensets and provide after sales service for them. Though you sell the maintenance contracts the actual rendering of the service is done by a third party. They bill u and u bill ur customer in turn. Your process has a perfect solution in SAP - Customer Service module.
Maintain material code for the gensets. Either by model or group or whatever. But be there when ur MM consultant discusses what is being deemed as materials. Next, create equipments. Enter material code and serial number in the equipment master. So equipment no = mat. code + ser. no.
Next, create master warranty (BGM1) and enter your required conditions with AND/OR combination. it means warranty ends on 24 months or 2500 hrs of run time. Again, in the equipment maintain a counter with the characteristic of run time. Then, create a task list with operation with control key PM03. Enter related data such as vendor etc for that operation.
If you doing scheduled visits to check the equipment during the AMC then create a maintenance plan for the equipment and include that tasklist. The other alternative is customer approaches for genset failure. Then, create service order manually.
Quite a bit of work on hand for you. But the solution is there. And once configured and tested you will find it elegant.
thanx
The first who reaches wins!

Automatically adding purchase orders and maintenance contracts

We are actually doing our purchase requisition and quotation externally through a procurement agent. We get an excel sheet extract from our proquriement agent of all our purchases. We want to be able to automatically enter these purchases into the system for record keeping. Is there a way SAP can automatically read the extract file and enter purchase orders and maintenance contracts into the system? Any help would be greatly appreciated.

The GL Account field in PO Line is not a UDF, it's a standard field.
other information, if I try to fill the GL Account field using the SAP orange arrow, it's ok(by selecting the same account number)
Franck

Notification of Expiry date of Contracts/AMC

Dear Guru's,
We have a following requirement,
Based on the Expiry date maintained in Contracts & AMC, We need to notify certain SAP user, 2 months in advance, about the expiry of these particular contracts. Is there any standard customization to generate any notification in such scenario??
Also we maintain Documents in DMS, Can we generate such mails based on a given date to notify any user, about the expiration of the document, licenses??
Well the above requirement is possible by development, my abapers have confirmed to me the same, i want to see if SAP has any customization already available.
Regards
Vikat

Hi
How did you do this ?
Pl. explain
Thanks
Vikas

Contract from srm to SAP R/3

I made a account assigned pr(with cost centre) in SAP R/3, then i transferred it to SRM, and made a bid in SRM, after all I selected one bid and triggered a contract in SRM so that contract gets made in SAP r/3.
Now the contract automatically picks account assignment as "U" while account assignment is mandatory for that material so it does not make a contract and gives error that account assignemnt mandatory for that material.
Basically account assignemnt data is not being picked up when i transfer pr feom R/3 to SRM.
So when I make a contract it also does not get transferred from SRM to R/3.
Pls. help and guide.
Thanks
9881240969

Hi Nacho.
Sorry the bad news, but account is not transfers from SRM to ECC or from ECC to SRM in contracts.
The Contracts goes between systems via IDOCs (BLAREL)
As you can see in transaction WE60, IDOC BLAREL02 has not account data.
Regards.
Raúl.

Capturing Annual Maintenance Contracts (AMC's) in SAP

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